Google Analytics not integrating with Page Sense
Hi, I am trying to integrate PageSense with Google Analytics, according to the docs there should be a box where I can input a Google Analytics tracking code but so far none has appeared.
Wordpress recordings aren't displaying correctly
Installed the script snippet in our Wordpress website via a plugin that allows header and footer scripts to be inserted. The header is common to all pages of the site. When viewing recorded sessions, it appears the raw, unstyled page is displaying which doesn't allow one to see the actual actions of the site visitor. Has anyone encountered this issue with Wordpress sites? Screenshot attached.
How to create a goal based on destination URL?
Hi, I'm wondering how to create a goal based on destination URL. If the user reaches a URL, it fires the goal. Thanks.
Edit a Pop-Up
Is there any way to edit a Pop-Up once it has been created? For example if we need to change the text slightly, or change how often it appears?
Alerts on Polls
Hello, It would be a very good feature to have email alerts or some kind of alerts on the Polls feature. I get a lot of answers on my website and a lot of them are leads giving their email to be contacted, i need to have real-time alerts to contact them... It would be great to have it. Thanks
Pagesense Countries
Hi They say USA, but these pages are only on Google Ads and location is Sussex, UK, so that is not possible. Can you check? Thanks Dave
Extract data from PageSense Goals
Hi, are you planning to add the ability to download data from PageSense Goal reports? It's great that you can extract Poll data, but we really want this for other parts of PageSense like Goals, so we combine this data with other external data sources to produce internal dashboards and reports for our business.
Heat Map and visibilityChange
Hello, Until recently, Page Sense has been running on my Zoho Commerce store with no problems. It seems however that something either changed, or I possibly made a change on my side that changed certain behaviors of the site. To be specific, I was using visibilityChange as a way to turn the tab title into a pesky attention grabbing rotating advert to ask the potential customer to return to the tab if it was detected that they'd gone to another page or the tab had otherwise lost focus. I also used
Pagesense question: pixel implementation
Dear Zoho Support Team, We would like to create a URL split test with pagesense Original: https://www.salespotentials.com/kontakt/8 Variation: https://www.salespotentials.com/kontakt/63 These are Lastform Forms, an add-on from Gravity Forms. As a goal of this test we have specified the page view of our thank you page URL contains /form-submission-2/ However, the summary shows that the link is not verified, although we have implemented the snippet throughout the entire page using the Google Tag Manager.
Unmasking inputs
Is it possible to NOT mask all user input? The knowledge base says: By default, all keystrokes entered by the visitor aren't tracked or stored. All inputs are masked by asterisks (*). So is it possible to override the default? Other services like Inspectlet will mask sensative data by default, but not ALL data. It is very usuful to see what people are typing in if it is not a sensative field. Inspectlet automatically masks credit card numbers and SSN for example, it would be nice to just limit masking
Activate on satisfying a condition question
Hi, I'd like to use the "Activate on satisfying a condition" option of the "Experiment Activation Mode".. I created this condition: document.querySelector("div.location-top-data a.btn.blue.radius.xsmall").innerHTML == "Contact Us"; The idea is that the experiment only runs when this condition is satisfied. Question: the website contains pages where this same element div.location-top-data a.btn.blue.radius.xsmall is not there. Testing the script on these pages, at Chrome console, I receive this
Question about Javascript variable
Hi, I'm new to Javascript so wondering if you can validate that this could work properly. On an A/B test page variation, i need to include a link where the href is dynamic replaced, depending on the page visited. I intend to ask the developer to add a
About Pagesense
Hello, please advise me how to activate pagesense. The error message such as "There was an error while loading the webpage. Please try again." has been on the monitor . I see the status is "Pause" Someone teach me how to activate this program. Thank you.
Is there a way to reset A/B data?
I'd like to know if it's possible to reset the values of a paused A/B campaign, so I can start it again with empty values for conversions and visitors. Thanks
QA Mode not showing changes as Editor does
Hi, I have an A/B test for mobile in draft mode. I have created the variation and I can see it is applying the changes correctly when checking using the Editor. Problem is when checking using QA mode. In QA mode the changes are not applied to the variation, even after I select the variation on the QA mode box, set the Audience Segment to mobile. So, since at the editor is fine, but at QA mode the changes seems to not be applied, I can't start the test because I don't know if the variation will
Experiment Activation Mode Questions
Hi, I have a few questions about Experiment Activation Mode on a A/B Test. I'm firing the PageSense snippet over Google Tag Manager, using the tag template provided by PageSense. I'd like to activate the test only on a few pages. Example, I have the following pages: www.test.com www.test.com/orange www.test.com/bicycle www.test.com/black All of them are running the basic snippet over GTM, but I want to run the test only at /orange and /black (and other hundreds of URL's that I can easily identify
SalesIQ / PageSense Data Mixmatch
There's a lot some skewed data between PageSense and Sales IQ. Sales IQ may show one city or location for the visitor, but then PageSense may have a different location for the visitor when you go to view the recording. The location name is also not a column in the recording listing, which would help a lot too. It would be awesome if the location information (and the recording/session identifier) was somehow synced or shared between Sales IQ and PageSense. Instead of Malicious Rabbit for the recording,
Create automation according to user's action
Hi, We have a product that doesn't have any free mode, so, any user needs to enter login and password to enter the product. Here are questions: 1. Can I set goals in PageSense according to User ID (email) for tracking? 2. Can I make workflow rules according to actions of users/user segment? For instance, can I make an email campaign (through zoho campaigns) for users with demo access, who visited product once and didn't return? Thank you for your help!
Page Sense
Hey i made the screen recordings on zoho page sense, but it is not recording my site correctly - i cant see anything the page looks like he is not loading the CSS and so the records make no sense. THX for Help
Not counting our own visits
Hi, We setup pagesense on our website. It seems to work fine, however, as we are ourselves using the website for our work, results are obviously polluted by our own use. How could be "clean" heatmap, forms, goals, from our own visit ? Thanks !
Possible to View Heatmap Data Pre and Post Web Site Update?
Hello- I'm new to Pagesense and its awesome! Great work! Question: I have about 2wks of heat map data that has been very valuable. But we are doing a web site update that will have a different layout and different content. Couple questions: - After a web site update, will I be able to still see the results from that last couple weeks prior to the web site is change? In other words, after the site up changed, can I still see results from before the change for comparison? - If not, is there a way to
Can't make the Session Recording works in my single page application (SPA)
Hi, I'm trying to use pagesense for heatmaps and session recordings, but I got a problem, related to the fact that my application is a SPA that uses Vue.js and Vue-router. The first page always loads fine, regardless the route, but when user clicks on links I immediately see a blank screen on the video, instead of the next page's UI. I added the pagesense script to my layout's <head> tag, the same way I used other recording tools, such as Hotjar, which had worked well. It's important to mention that
After clicking link of table of contents (url#anchor): no more clicks measured
Hi, i have a URL split test: Split Test Stimmungsaufheller (1) (1) (1) (1) (2) (1) (Btw. how can I rename it) While testing I found that after a user clicks a link of the table of contents (e.g. https://www.meinwegausderangst.de/pflanzliche-stimmungsaufheller-02/#tab-con-21 ) and after that a user clicks another link that should be measured by a goal, then this click is not taken into account. This seems wrong to me! Please support. Btw. my email is andreas@warzen-***.com You should find my account.
Results in google analytics
Is it possible to see the result of the A / B test in google analytics?
Zoho PageSense share links don't work
Hi, It seems the URL that the Zoho PageSense share feature gives don't work. Looks like it's displaying a http:// link when it needs to be https:// in order to work properly. Mark
add descriptions to experiments
since there will be so many variations of the same tests, It would be great to be able to add descriptions to what you are testing.
What's the difference between A/B testing and Split url testing?
What's the difference between A/B testing and Split url testing?
Filter Funnel Analysis by visit duration
Hello, In PageSense Funnel Analyst, is it possible to filter the experiment results by visit duration? I would like take filter only the users that spend more than 5 seconds in a page. Thanks!
Ad conversion
Is it possible to add a conversion during the test?
Measuring Video Clicks
Dear PageSense Support, We have set-up the heatmap experiment on our website but it does not seem to measure clicks on our embedded videos. Is this something we can do? Thanks in advance, James
Not able to track clicks using heatmaps
Hi, I just started using your heatmap analytics tool to see how our app is responded by our users. On checking, it is receiving the no of visits and the visitors but it is often missing the taps/clicks done on the pages under the experiments. It is skewing my data in a huge way. Please let me know if I am missing anything. Regards, Ayush Gupta
CSS not loading in heat map view
I ran into a problem with two different websites where when I view the heat map experiment, the CSS for the page is not loaded under the heat map overlay. When going to the page directly, everything looks fine. The page also looks right on the Experiments page where a screenshot is used as the thumbnail... The sites are both WordPress websites. I've tried both the regular snippet and async. I'm hoping this has been seen before and there's a solution. Thanks!
Setting a page view limit per experiment
First off - this is great! It works better than my previous solution and is saving me a bunch of money, gotta love that. I'm not seeing this option anywhere... I would love to be able to set a cap on pageviews per experiment. Having to jump on to see where it's at all the time is going to be difficult. Especially when a site gets some media attention or social media traction and receives a ton of page views overnight. That could blow through the allotment without us knowing it and we'd be done for
Adding a personalization Module to PageSense
Hello, I have discovered PageSense when you launched it and I really love this new tool. I would like to know if you are planning to include a personalization module in it. To increase the conversion of our visitors we need to make sure that we offer a dynamic site that will adapt to the type of customers. Is it on the roadmap for PageSense? Many thanks Victor MdS