• Using Zoho Creator Widget JS API with External Widget

  Hello everyone, We are willing to use Zoho's Widget to serve an already published external website. The reason we want to use this external link inside a Zoho Widget is to use Zoho Creator Widget JS API to use Zoho itself as a data source for part of

• Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.

  have this email jack.lambert@kingwideinvestmentholdingsltd.com but I couldnt send outgoing email. Can you please help?

• We can access our super admin email

  The issue is we used a Gmail account to verify the super admin email at the time of getting this email. Currently, there is an issue with the Gmail account login due to which we are unable to get OTP for that account. We have domain access in case some

• Error 550 5.4.6 unable to send emails

  I am using the CC field to send the same email to 15 people, using the web version of Zoho Email. Is this the problem? I don't want to copy/paste the same email and I don't have a CRM. Last year we have used this account to send some automatic emails

• Issue with Email Delivery - Emails Bouncing Back After Receiving Mail

  Dear Zoho Mail Support Team, I hope this message finds you well. I am writing to report a recurring issue I have been experiencing with my Zoho Mail account, which is affecting my ability to communicate reliably via email. Issue Description: Recently,

• No puedo recibir correos, pero si puedo enviar

  El dia de ayer yo llego un correo de mailer-daemon@mail.zoho.com y desde entonces no puedo recibir correos. porfavor ayudenme a solucionar este problema. Enlace del correo.

• ZMA V2 is great but...

  Hello In v2 there is only Shopify or Zoho Commerce, it will be great to add Woocommerce (abandoned cart) we can't use the V2 because that features is not yes implemented, we plan to use campaigns and Zoho Marketing Automation V2 both but we can't because

• ERROR:root:Failed to send email: (552, b'Your IP Address is blocked from further use.')

  I have problem error on my web ERROR:root:Failed to send email: (552, b'Your IP Address is blocked from further use.') please advice

• Migration of notes containing a PDF from Evernote - migrated PDF without name

  If the PDF file in Evernote has some non-descript file name, oftentimes happens with downloaded PDFs that are stored somewhere as assets with random or generic names. After importing such a note into Zoho Notes, the note gets pretty much lost in Zoho

• ZOHO is SLOW - excruciatingly slow 28 Mar 2024

  Hello. I am busy trialing Zoho and completely blown out the water by what you offer. I am implementing it for 3 clients and a 4th in conversation but have now started worrying that I have made the wrong decision because it is insanely slow. To the point

• Payoneer Sync

  I can see that Zoho fixed Payoneer feed. Now the transactions are fetched successfully (it only took you a year, wow).  However, there is one significant fault: deposit transactions are fetched as withdrawals and vice versa.  Now, having fetched 30 lines of transactions I have to MANUALLY remove them. And then enter them the good old way that is - manually.  Zoho, is there at least one thing you do the right way and not backasswards? Just curious. 

• Location Issues

  Hello, I'm transferring over from Evernote and love everything so far. My only issue right now is that the location information didn't transfer over from Evernote. Is there anyway to add that manually myself? If not its definitely something I'd love to

• Emails not delivered due to Mailbox Delivery restricted by policy error

  I am not receiving any emails and my domain server (cloudflare) is giving me the following error from zoho "upstream (smtpin.zoho.com.) temporary error: Unknown error: transient error (452): Mailbox delivery restricted by policy error" Could you please

• POP retrieval unreliable this morning

  Using Tbird to get email. I have it seet to check every 5 min for new mail. It's worked fine for a couple years. This morning something has changed... it has only once successfully retrieved any mail. All other times it responds with no new messages even

• Unable to add attachments to zoho mail

  Hello I am getting an error message when trying to attach file to zoho mail. Can this be rectified as a matter of urgency please

• Email receiving after 2 -3 hrs

  I am receiving emails after 2-3hrs. from yesterday this issue is occurring.

• MAIL ATTACHEMENT ISSUE

  MAIL ATTACHEMENT ISSUE

• Getting Some Support when things are URGENT

  Do any other user have issues getting support? We have had an issue for over a week now, we have had emails and links sent sending instructions on how to rectify the situation. But we have been unable to solve the situation ourselves. I have called and

• Domain zohomail.eu on blocklist

  Hello, I experienced a problem when I send mail to ...@orange.fr or...@wanadoo.fr I received an error message : Diagnostic-Code: 5.1.0 rE25r0bAkxKMP Emetteur blockà ©. Invalid Sender. Your domain has been blacklisted by Abusix (https://lookup.abusix.com)

• SMTP and IMAP authentication error

  Hello, Since today I can neither send nor receive mails with an external e-mail client. Zoho mail in the browser works fine. Here is a log of my e-mail client (Thunderbird): services.settings: Last_modified.json konnte nicht geladen werden: TypeError:

• Zoho Sites Does Not Support Language toggle on the Bar

  Dear i have installed Zoho Sites and paid for the service, The software does not support having language switch icon like other CMS software. When This will be fixed?

• Answering a Bigin Call on my Mobile Phone

  I am sure this is going to be easy to solve, but I am truly baffled!! When a call is received and the caller selects a response on the IVR the call will ring on our computers, however, we can't figure out how to answer it on our Mobile Phones as they

• Disconnects, Dropped Characters, Blank Screen, Can't Get Session Screen Back After Minimizing

  Since the latest update to Zoho Assist I've been experiencing numerous issues with unexplained disconnections, dropped characters when typing on the remote machine, session screen suddenly going blank (black) and when minimizing session window it doesn't

• Data sharing issues

  We use Zoho CRM for our UK business however we want to add additional seats/licenses for our US clients to use. I understand this may be as simple as just purchasing additional licenses however I'm concerned about data on CRM being shared between the

• Clicked on Create new invoice and the fields, Customer, Invoice number, and invoice date is in red, despite entering the info

  Clicked on Create new invoice and the fields, Customer, Invoice number, and invoice date is in red, despite entering the info. Thus, I can't save and create an new invoice. Please help. Thank you!

• Sending data to Zoho Flow through a webhook url

  Hey there, I am currently writing the function for a custom button in Bigin. When a user presses the button, information from the contact page from which it was clicked will push from Bigin to the Zoho Flow integration through the webhook. When testing

• Category and Sub-Category not mandatory on pre-created ticket

  Hi, We have our support email address that is automatically forwarded to Zoho Desk so it automatically creates a ticket for each email. The issue I'm having is that these tickets can then be closed without having a Category or Sub-Category set, despite

• Social Media posting from Zoho Email Campaign not working correctly

  Hi there, need help with posting a campaign to social media: Company Facebook Page and Company LinkedIn Page. I just made an attempt to post to our company Facebook page and this is the post that was generated by Zoho Campaigns. I had selected an image

• Issue With Immediate CRM Sync Not Working

  Hi, I have a paid plan. I set up an immediate Sync between Zoho CRM and it works great the first time it syncs all the users. BUT afterwards, if we have new leads being added to Zoho CRM, none of them are transferring over to the campaign (I have waited for more than 6 hours). Likewise, if I update one of the fields in the Leads module of Zoho CRM that is set to flow over, I don't see the changes in the campaign. Yes, my SYNC is turned on.  Can someone from Zoho assist in resolving this issue for

• Broken Images in Email Templates

  I have just created a new email template & added two images (via the image upload from my pc). These show up as broken crosses when the email is delivered. I then tested another template I had previously created, and the images are broken on that one too. Am I doing something wrong, or has something broken? Thanks

• Deleted Folder

  I accidentaly deleted a folder called "Newsletter" that I received emails in since I opened the account. Not sure why the emails went there rather than to mail inbox. But I need to re-establish or the possibility of those emails getting bounced back can

• Zoho Creator Widget readFile API is Responding with the Outdated File (cached file)

  What is the issue: - The download API is responding with an outdated version of the file (cached file). How to replicate this issue: In a form with a file input, upload a CSV file. Download the file using readFile method. Replace the file of the same

• Adding Contacts via the Campaigns API

  I'm trying to add contacts via the API, as talked about in https://help.zoho.com/portal/en/community/topic/how-to-update-leads-custom-field-via-the-api. The result is this: {code=2006, message=Contact belongs to Do-not-mail registry., version=1.1, uri=/api/v1.1/json/listsubscribe,

• Flow Connection Authorization Started Failing

  Received an email from Flow that flows are being turned off due to "the trigger has encountered an authentication error". Went to Flow to try and reauthenticate and while it goes through the first few authentication steps it never seems to complete. When

• Forms don't print page breaks.

  I have a form set up that has 6 pages, each page separated using the page break field. Each page contains information for different clients that would be worked with on a single day in a group setting so there is a need for all the information to be entered into the same form, but with each page printed separately when I use the print function. This is not the case though. When I go to print the entries for this form it just prints them all as one continuous form with no regard to the page breaks.

• E-mails are not delivered to Oulook: ERROR_CODE :550, ERROR_CODE :5.7.1

  Hello, E-mails are not delivered to outlook addresses. Here is an example message from delivery software: This message was created automatically by mail delivery software.  A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.  drezhko@outlook.com, ERROR_CODE :550, ERROR_CODE :5.7.1 Unfortunately, messages from [31.186.226.248] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150).

• Can not access super Admin Mail, Super Admin mail device lost

  Our Zoho super admin mail, auth device is lost and we can't purchase our annual fees for domain. We can't use most of our emails. So, we'd like to change our super admin mail to my mail.

• Unable to remove AD integration in Zoho Online Password Manager

  When trying to delete the AD integration that is configured I get the error messes "Unable to process your request, Try later".

• No Channel Section is seen in Zoho Cliq Android App whereas Channel Section can be seen in IOS Application

  Is the Zoho Cliq Android Application supported Channel Section in Mobile App,as i could not see channel section in the Mobile Application

• Is Channel Section not included in Zoho Cliq Android Mobile Application?

  I have downloaded the Zoho Cliq Andriod Zoho Cliq Application,but i could not see the channel section in the Mobile Application as IOS Mobile Application includes Channel Section

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