• Image not getting uploaded

  Hi All, I have created one form for storing the images, with field names, 'ImgData' - Name of pic and 'Image' - Image loaded. Second form has a deluge script to fetch the image on the click of a radio button and the script is as below. It loads the image

• Different values between Google Ads and data in Zoho Analytics

  Hi. We've actived the Google Ads integration to Zoho Analytics. However, we see that there are different values in Zoho Analytics if we compare the same data to Google Ads. How is this possible? Is it possible that values are rounded off after they are

• Zoho Flow converting leads when Woocommerce Web order placed

  So we have SalesIQ running on our site which captures leads when an email address is entered. We also use Zoho Flow to create a Contact/Account and Deal when a web order is placed. I'm having trouble getting the flow to look up that Lead and convert it

• Checking for duplicate entries

  I am using the below script, which I would think would work as intended, however there is something going on with the Name field. When I strip down the code to only check for Shift Start and Event, then it works fine. As soon as I add the Name field,

• PDF file of Arabic language Invoice using Arabic standard template

  I want to download arabis language PDF file for my invoice but when I download the file all Arabic text disappear while the numbers still visible. Regards, Wafaa

• Can't add credit notes without roundoff

  Hello, I use the roundoff feature for my invoices extensively in Zoho books. Recently I have hit a snag where I am trying to create a credit note for 744.5 but the 0.5 gets rounded off. To pass this I would have to disable the roundoff feature, create

• Files integration only shows first 200 items

  When browsing/searching a WorkDrive volume using iOS Files, there is no way to get past the first 200 files/folders in a team folder. We have a large folder for all our clients as part of CRM integration, and this is a pain. iPadOS 17.2 repro: - open

• Blog post content search field

  Hello We have countless posts on the blog and we often need to search the (posts) Topics by subject (Titles) and/or keywords. Just the category is not enough..we urgently need research fields on the blog! See attached image

• Live Chat notifications

  Hi Community, We have recently introduced the live Chat function and I noticed that the live chat notifications seem a bit ´´weak´´ in terms of catching the agents attention. This is particularly problematic when Zoho screen is in the background, i.e.

• Reminder emails all fail

  My invoice emails all work fine (the email is validated) but reminder emails allways fail and the only message I get back is : "Your message to the following recipient was not delivered. Please find the details below. Bounced Address : XXXXXXXXXXXXXXXX

• Cliq app keeps requesting captcha and wont sign in

  It is frustrating to try and install the cliq app on windows desktop, since once installed it requires captcha for the milionth of time It does not stop requesting captcha no matter how many times you enter it It is a very bad issue to appear right at

• Clicks reporting showing zero clicks

  I am facing issues since morning for reporting on click rates. Shows 0% for open rates close to 40%. Anyone else who is facing the same issue.

• Search via API is not returning empty while there are documents which match criteria

  For a company application i'm designing a search and move program. For this program I need to search a document with a name containing a value. In my case I search for documents which contain the word VERWIJDEREN. The request I send is: https://zohoapis.eu/workdrive/api/v1/teams/{teamid}/records?search%5Bname%5D=VERWIJDEREN&filter%5Btype%5D=allfiles&filter%5BparentId%5D={parentFolderId}&page%5Blimit%5D=50&page%5Boffset%5D=0

• Individual edits not saving

  We are experiencing an issue where individual edits are not being saved in the CRM. This issue is occurring on an org-wide basis, and is intermittent. There are different computers (Apple and PC-based), different locations, all primarily using Google

• Delay with 'Sent' emails

  Hello When trying to send emails, there appears to be a delay of approx 20 minutes between when selecting 'Send' and the email being sent with a 'Sending' message stuck on screen. Can you advise how to rectify this please? I have urgent emails to go to

• Request for Assistance with Image Scaling Issue in Notes

  I am writing to bring to your attention an issue I have encountered while working with images in my notes. Specifically, I have noticed inconsistency in the scaling of images, where some images fit to full scale while others are excessively diminished,

• Unable to Login to Account due to OTP Issue

  Hi! The title probably sums it up but I'm unable to login to my account after a while of not using it (when I did login, I kept it saved in my tabs so I didn't have to login every time I have to use it). When I tried today, it required an OTP which is

• unable to send email

  Hi, I recently renewed my expired domain and now am unable to send email. Error message: "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain - sophiesmithbrody.com" Please advise. Thanks !!

• Linked domain, records appear ok, but not receiving mail and don't know how to send it

  Hi, records appear ok, everything looks ok, zoho appears to have linked domain but am not receiving the test emails I sent. Also I cannot figure out how to compose and send an email from my zoho mail using sender's address with the connected and established

• Get data from APIrequest gives null values

  Hello, We are facing problem with geting values from CRMAPIrequest. The function was executed when a contract was signed by zoho sign, the data was sent by zoho CRM API rest, and then function was getting recipient email to match the deal and then fill

• Stock Based Sort-by option in Category Pages

  In a category page product with In-Stock should come in the top of the categories product list rather than out-of-stock products. No having this option is extremely disappointing, I made the initial request about 7 months ago but still not even an update

• Problems.... Always problems with ZOHO!!!!

  Any updates on any of our outstanding issues? There are SEVERAL. Any updates on this? This service is currently not an option for us because we are not able to enter in credit card details ourselves, then run the payments through Authorize.net within

• Allow Contacts to enter Workflow more than once!

  After spending much time to set up our CRM & Campaigns accounts, we were shocked to learn that Contacts can only enter a Workflow once.  While this is a nice option to have for certain Workflows, having it as a standard limitation for all workflows severely

• Creating a drop down of sections depending on a previous sections amount of numbers selected.

  Hi, I am looking to create a drop down defendant on the amount selected in Zoho CRM. So, in the section 'amount of items' I select #2, then 2 sections show, 1 for each item to be filled out individually. If I select #10 items, then 10 sections show and

• IMAP stopped working after installing a VPN

  I recently installed a VPN on both my computer and mobile, I had a few notifications from Zoho mail about unrecognised IP's logging into my mail account and then the after a couple of days IMAP stopped working on my account completely. I can still access

• Connection to smtp.zeptomail.in:587 has been closed unexpectedly

  We tested the file attachment email service in the our project. When I uploaded arround 20 MB image, it was successfully sent. However, when attempting to upload a 24 MB image, I encountering the error 'Connection to smtp.zeptomail.in:587 has been closed

• custom domain

  Hi, I had configured my custom domain (mandarmarathefineart.com) for use with Zoho COmmerce store. Due to some problem at the domain registrar end I need to remove the custom domain and recreate it so that I get the CNAME values to be used in the DNS

• CRM User field API peculiarities

  There is a newly created Multi user field `Usersss` in the Leads module (`sss` is an exaggerated typo): Now I fix the name to `Users`: And also fix the API name in Setup > Developer Hub: But the API name stays the same (i. e. in Postman): This vaguely

• Subform loop not listing all records

  Hi, We have a script that should transfer subform records from one module to another subform in another module, but it is only pulling the last record and looping it in the other module. Please see script below and advise on how we can modify it to pull

• With what formula can I find the last month of the year?

  Hello. You did what Google did not do. Firstly, thank you. I turned the Google sheet into a Zoho sheet. With which formula can I find the last month of the year and the last month of the previous year? Now an incorrect result is coming. For example, for

• Unable to delete emails from client

  Since yesterday, I am unable to delete emails using three different clients. From the web portal all seems to be working fine but not from my mobile phone, or two different laptops. I have been using the current setup and clients for many years and I

• No Refresh Token created when generating Access Token

  The issue is the same as discussed in https://help.zoho.com/portal/en/community/topic/missing-refresh-token-in-respose - no matter what parameter I send, the refresh token is always missing. I have tried all combinations of access_type=offline and prompt=consent,

• Preview attachments issue

  Hello, Some of my colleagues are experiencing an issue when previewing attachments in Zoho Mail from web and from the app, particularly with PDF files. However, when they download the attachment, it appears normal, and when they send it to me, I'm able

• Falha na criação do email

  Fui meu cadastro no zoho e quando digitei meu domínio fazer recebi essa mensagem que meu domínio estava associado a uma conta que eu nem faço ideia de quem seja. Como faço para resolver isso? Atenciosamente Luis

• Not receiving emails from automated systems app

  We have some app attendance in office and we cant receive email from automated system the app name is telenta.co / mekari.com automated mail no-reply@tal***.co and noreply@me***.com. i add in allowed list (mail address, domain and ip address) but still

• MX Record not found

  Hi, I am currently unable to receive mail to my inbox but can send messages from my account ok. I have tried emailing my zoho account from another mailbox and get the follwing error response. No mx record found for domain=highfield-welling.com Is there

• update a multi-select field

  Hi everyone, I am trying to upate the value of a multi select field (with one of the option existing), but I am unable to do so. Running : "updateResp = zoho.crm.updateRecord("Accounts",AccountId.toLong(),{"Financement2":"Achat"}); where Financement2 is the multiselect field and Achat on of its value but got an error : {"code":"INVALID_DATA","details":{"expected_data_type":"jsonarray","api_name":"Financement2"},"message":"invalid data","status":"error"} Can anyone help me? Thanks in advance.

• Securepass email stuck in queue for two days

  Hi, I’ve been trying out the securepass function today, but the three securepass emails I sent to my personal email have been in the queue all day and not gone out Please help - thank you! Peter

• Disable Zoho Inventory Tracking / Delink Zoho Book & Inventory

  We have integrated zoho inventory with zoho books? Now after a long time, we want to disable inventory tracking and delink these 2 modules. Zoho says we cant do it. Anybody else going thru the same ? Any possibility at all? Why does zoho not allow to

• Seeking Assistance with Zoho Webinars and Zoho Forms Integration

  Hi Team We have encountered a challenge with integrating Zoho Webinars with Zoho Forms and are seeking your expertise to find a solution. We kindly request your assistance in ensuring that Zoho Webinars and Zoho Forms work seamlessly together. Any guidance,

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