SMTP problem
We are only having problems with order e-mails on our website, what can we do about this? Sometimes e-mails arrive, but most order e-mails do not arrive.
I cannot add another domain
Hi, I need to add a second domain to my Zoho landing page, but it asks me to upgrade the license. The problem is that I'm a Zoho One subscriber, so I don't need to upgrade. Can you help me? Thank you. Daniel
error code 550
I sent an email to a friend who is a user on my account. But it returned error code 550. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent
Website broken after trying to publish an update
I published an update and the system got "stuck" and never said it finished publishing. My site is now down and says 404 error. When I try to click publish now it says that my website is already being published and that I can try again after it finishes.
I am unable to sync my clippings with the note web clipper.
I am a pro subscriber of Zoho notebook. I am facing issues while clipping my notes through webclipper, even after clipping notes in reader view on web the note while shows its saved but it does not shows up neither in windows app, android or web notebook.
Zoho Trident doesn't work that well with TextExpander app
I would imagine this is quite a niche issue but I use the TextExpander app quite a lot to add repetative text in all my apps and it works well in everything apart from Zoho Trident. For example I use the shortcut "/email" to enter my email address anywhere
QR ZATCA
In Invoice QR ZATCA not showing
Bigcommerce for Zoho Desk powered by Zoho Flow
Hello, Why is this not available for Australia? Can you please make it available for Australia? Thanks so much. Christine
Missing the "send" button when replying to an email
When I attempt to reply to an email, there is no send button. I have to compose a new email anytime I want to respond to a received email. Major pain! This issue started about 3 weeks ago whether using Chrome or Firefox.
MX Verification failure, but email is functional
Hello, I have configured the hosting setup in Zoho using my domain, but I get the "MX Verification failure" error. The strange part is that, the email for the user created is fully functional, I can send and receive emails. I created a ticket with this
Outgoing mail blocked. Reason :Mail rate exceeded limit.
Hi, Can you please unlock my account? Outgoing mail was blocked. I periodically need to send out new updates to all of our clients and I need that ability. Please also advise if I need to resend all blocked messages or it will be done automatically? Regards,
how do I export my contacts to a different email provider?
I am looking for how to export my contacts to a different email provider. Help is appreciated!
[Android App] Shows Hidden Slides of Published Decks to the General Public
I have a couple of slide decks that I publish to the world. Oftentimes, they include hidden slides. When a published deck is opened by someone using an Android device who has no privileges to the deck, the deck is opened in a browser and hidden slides
Inaccurate vendor expense allocation across accounts in report "Expenses by Vendor"
When I run the "Expenses by Vendor" report, this is a partial result: Drilling into this expense, I see the following detail: However, this $5245 is NOT all for Certification Fees. It was actually split across three accounts when the banking transaction
It seems that my emails are being detected as spam when they are sent out. Please help!
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: eacademyoficial@gmail.com host prod-lbout-phx.jellyfish.systems
Undoing reconciliation of a bank account
I am new and forgot to put in the correct date for reconciling one of my bank accounts. How do I delete the reconciliation?
"Invalid Scope" in the console when creating a Self-Client for a CRM
I have a sandbox CRM thingy and I need to code a rest api that will send Records and store them in a module OC-Member. For the scope in the Self-Client, when I use ZohoCRM.settings.ALL or ZohoCRM.modules.all, it works. However, when I try to use the custom
Details :Mail Outgoing blocked. Reason :Mail rate exceeded limit
2 e-mail accounts of my domain: exodia.in are blocked on the following grounds: Details :Mail Outgoing blocked. Reason :Mail rate exceeded limit The blocked email addresses are: info@exodia.in abhinav@exodia.in Kindly resolve the issue at the earliest.
Yahoo email addresses are failing in Zoho Desk
Hi, We have seen recent issues sending to a yahoo.com address. From the tickets... Status: 421 Action: failed Last-Attempt-Date: 14 Feb 2024 21:16:41 GMT Diagnostic-Code: 4.7.0 [TSS04] Messages from 103.138.129.66 temporarily deferred due to unexpected
Anyone else having an issue with PayPal payments?
Hi, all! I've been having issues with PayPal invoices for about the past two weeks now. I suspect it's limited to PayPal Business payments, though I'm not 100% sure. But about one out of every three clients has reported getting a 505 server error OR the
cannot edit invoice that under "open" or "close" status
Why can't we edit the invoice that under "open" or "close" status? But previously we can do it. Do you fix a new rules but haven't inform us because i see the settings side had added some things already... PLEASE... REALLY URGENT.
Duplicated Record email re-direct
Sorry I hit send too fast. When the trigger sent the email there is a link to the offending (in this case a duplicated record) record except when the link is clicked it goes to the base and not to the record on the table in the base that has been du
"No account found" when querying API
Created a token with the scope: zohobookings.data.CREATE but I seem to get No account found on all API calls. Could not find a similar problem on the forums or in de docs.
Multiple emails being sent when booking is created.
Hi all, We have recently been setting up Zoho Bookings. We are having an issue where 2 emails are being sent to the customers when they create a booking. We have adjusted the email templates a few times and it appears to be picking up one of our older
images disappear from presentations
Hello Zoho, again and again, I am encountering problems with disappearing images from my presentations in Zoho Show. As an art history teacher, I need to make pretty large presentations with a lot of images. And every time I re-open a presentation after
SignForms
We just created a template to collect signatures from our clients, seems like we reached the limit, I wonder what is the limit for this feature and how can we get a higher limit and continue sending this template. Please as soon as you can reply to this
Mail bounced as spam
Hi, I have configured a redirection from a distribution list to the email adresse of zohodesk but some of the incoming emails are rejected (bounced) by the zohodesk server as spam. They are rejected before entering in zoho desk. I have tried disabling
Is there anything like an Audit Log in Desk?
Hi there guys, We're currently facing some issues along the past months since we have encountered several Workflow/Business/automation Rules that are having their Criteria changed without any manipulation from our side we just have 2 admins (Natalia Labrin
Formatting CSV files for import
Hi Folks, I've run into complications with importing a statement from my bank into Zoho Books. My bank exports their statement using parenthesis for debit transactions. Here's an example of what their CSV format looks like: "Account","Amount","Balance","Date","Description","Type"
image display in zoho mail
Hi, When I receive an email with image inside, they are not displayed. I checked the source of the page and I see that for the html container img : <img width="710" height="309" style="width: 7.3958in; height: 3.2187in" src="https://zmdownload-accl.zoho.euhttps://zmdownload-accl.zoho.eu/zm/ImageDisplay?na=736971000000002002&nmsgId=1708009633957020001&f=1.png&mode=inline&cid=image001.png@01DA6029.055800B0&">
Outlook 2019 with active sync disconnecting - SOLVED
Since a few days I noticed that I don’t see any new email messages on my Windows 10 computer with Outlook 2019 (last build) . which I do see on my iphone. Checking credentials and sending email messages has a positive result. The issue is with incoming
Frustrated by support for Whatsapp in Zohodesk
I am posting here in the hope of hearing from someone at Zoho. Recently, we attempted to integrate our Whatsapp in Zohodesk. Working with the support team, we successfully completed the verification process to migrate our number into Zohodesk last week,
List Range In Zoho Sheets Data Validation
Hello, I have 2 worksheets "Sheet 1" & "Sheet 2". I want to set data validation in Sheet 1 but using a named range for the drop-down list. I have set a dynamic named range CSID "OFFSET(Sheet2.$A:$A;0;0;19999;0)". I tried typing in CSID in the list or cell range but it didnt work like Excel. Please help, thanks.
Desk Merging New Email Requests to Existing Tickets
Can anyone confirm what criteria Zoho Desk uses to determine whether an inbound email creates a new ticket or is added to an existing one? I had assumed that an email would only update an existing ticket if the subject contained the ticket number e.g.
Ticket number is not correct in the mail body [Feature: Sending Scheduled Reply to Tickets]
Hello there, I have noticed the following error, it relates to this new feature. When a scheduled email is sent, the agent who configured the email receives a confirmation email. This contains the correct ticket number in the title, but the number in
Custom Formula Field always giving an error
I am trying to make a formula field that gives me a formula based on the words in another field. If(Startswith(${Job Openings.Financial Quater 1},'F'),${Job Openings.Salary Position 1}*${Job Openings.Salary Percent},0) No matter what return type I choose
Unable to sign in Refresh Token Fetch Nothing was Received
I reset my ZOHO mail password last night and therefore signed out of all devices. When I went back to sign into the ZOHO MAIL IOS app, it came back with the following error typed exactly like this "Unable to sign in RefreshToken Fetch Nothing was Received."
I'm not receiving messages in my Zoho mailbox or in any mail account that is setup for forwarding.
Hello, I have checked multiple times all DNS records followed all the steps in the configuration toolkit and I still don't receive any mail in my Zoho inbox or my gmail inbox that is routed to forwarding. Please help!
2Auth fail on Linux Mint 21.2
Install goes fine, and the Notebook wrapper opens and asks to login. Follow login all the way to 2auth code, and enter, and spins, then just pops back to login page.
Formula Error
I am attempting to create a field that auto-generates the parking ratio for buildings. Whereas, the formula would be: A/(B/1,000) Where a = the # of parking spaces; b= the building RSF The formula, I believe, should be: ${Properties.Parking Spaces}/(${Properties.Bldg.
Next Page