• Error when saving Canvas Design "Data loading is still in progress. Please save the view once it is complete"

  Hi I'm trying to save a canvas view but I keep getting the error message "Data loading is still in progress. Please save the view once it is complete". I've waited, reloaded, rebooted, cleared cache and still get the same message. Any help please? Thanks

• recordCursor not updating in V2 Bulk read download/result endpoint

  Hello- I'm making calls to the V2 API using the bulk read on a report that's got over 1 million records in it. I'm able to successfully request, check status and download the first batch of records. The response object header in the first batch comes

• Fetch Contact removing trigger values

  Hi all, I have a Flow set up that connects Elementor Forms with Zoho CRM. I have also set up Google Ads tracking between Ads and CRM. Because you can only input a value to the GCLID field on create, I had to amend my flow to check for a record's existence

• Sent e-mail dissapearing

  Hi, using Zoho e-mail web client (https://mail.zoho.com) and paid version! For some reason sent e-mail folder shows only for past ca 6 months, not older. This is crucially important, where have the e-mails gone?

• CRITICAL [ ! ] Zoho apps do not load / not usable EU

  Hello, we experience massive limitations in terms of accessibility (load times) when Zoho apps are opened. The load times are so long that it is not possible to use the apps. These limitations apply to all apps. I am asking for urgent assistance. Thank

• Can't send emails due to unusual activity?

  Hi, am I blocked from sending emails? Just getting back started using my email through Zoho and can't seem to send any emails now keep getting this blocked from sending due to unusual activity message. Can this be resolved?

• Responses To My Survey Are Not Being Collected

  For some reason, the responses of at least one person who responded to my survey were not collected! I sent the survey to at least 10 people today (at least six of whom I am trying to gain as new clients) - so far, I've logged about 22 visits to my survey and only four responses - I know the number should be at least five (because I have had five people confirm they filled it out). Help! I need the data from my survey for a presentation on Thursday the 31st and have already sent a Help Request!

• Add to Outlook Button Not Working

  Hi In the confirmation email for appointments booked when a client clicks the add to outlook button instead of adding the appointment to their outlook calendar it takes them to microsoft to download outlook. I cant find any settings I need to amend to

• Rule and Custom Function Help

  Hoping to get some help on my idea with our ticket creation. We currently have our own support email that receives numerous requests from end users. There are certain requests that I will be forwarding to our Zoho Desk email and a ticket is automatically

• Getting Duplicate record for only one value in label generator

  Hello all, We have created a Label generator in Zoho Creator. The problem we are facing is a duplicate of a record for generating one label. If I have more than one label I won't get duplicate records. I want one record with one label to be generated.

• VERIFICAÇÃO TOP

  Boa tarde estou adicionando o número +5565992668666 mas o código não esta chegando no sms conforme deveria para realizar a autenticação

• Zoho Help desk down

  Hi support team, May we ask for estimated up time for Zoho help desk portals? One of our departments that has a separate help portal is not up Please see the screenshot of error below for reference Tried to check on your status page however it seems this

• Tags on Notes (PC) don't sync with Tags on Notes (Android)

  So the other day I migrated most of my notes and all my tags from Evernote and it synced almost everything with some inconsistencies. For some reason, all my notes that had tags synced properly on PC, but for some reason on Android, some of my notes have

• Cannot view PDF attachments

  I cannot view any PDF attachments in my notes. I am getting an error message "docs.zoho.com refused to connect," Please advise. Thanks.

• Assistance Needed for Password Reset and MFA Issue

  I accidentally deleted my authenticator app and forgot my password. Now, when attempting to reset the password and after receiving the email OTP, it is requesting the MFA OTP, which I cannot provide. How can I proceed through this stage? Your assistance

• ZohoONE (EU - datacenter): Zoho CRM / Phonebridge / Yeastar S100

  Dear friends in suffering from missing support by Zoho One, I hope someone here has an idea, why ZOHO ONE / Yeastar S100 integration doesn't work properly, and how to solve this. Sorry Phonebridge Support that I make this now public, but since I haven't

• Not working in Windows 11 when laptop lid is closed

  Hello, I am trying to use Assist Unattended to access a laptop, using Windows 11, whose lid is closed. The power settings are set to "Do Nothing" when it's closed, but I can't control anything. The mouse doesn't work, the keyboard doesn't work, and sending

• Can't see others members automation in Zoho Campaign

  Hi, why other members of my team can't see and edit my automations in Zoho Campaign ? Thanks

• can I automatically add someone that comments on Instagram as leads in Zoho CRM ?

  I am following a tutorial from Youtube, it seems that there is a 'Social' tab in Channels set up like this I am using Zoho CRM Enterprise, but I can't find that social tab on my CRM. so how to automatically add Instagram comment/DM to leads module?

• Notebook Web Clipper - auto exits

  I keep having the situation where I'm trying to add my own notes to a Notebook Web Clipper Note, but as I type, the Note will randomly close and save. At first I thought maybe I'd accidently hit a keyboard shortcut or a combination of keys had triggered

• Notebook Covers not syncing across devices

  Hi. I use notebook on my iPhone with the app, on my MacBook with the app, and also on the web app. I changed many of my notebook covers on my iPhone app. However, the changed covers did not sync/change on my MacBook app nor on the web app. I tried signing

• Disabled Zoho Sites Builder. Not Loading.

  Hello! I have problem on all operating systems, and all internet browsers. Entire menu in site builder not respond to clicking, looks like freezing. Edited page not loading. Regards, Tom

• Urgent! - Error:7202 - Provided authentication token is invalid.

  Hi, Yesterday, our Zoho Creator forms were working fine, but today we are facing an error on the following line: employeeRecords = zoho.people.getRecords("P_Employee",1,200); And the error is the following: {"code":7202,"message":"Provided authentication

• HTML Tag issue!!!

  Hello people, I am facing issue converting HTML tags in zoho mail, it is working in gmail. Have attached the image for same. Please help me out here.

• What is going on w/ field focus on disabled fields?!

  Prior to a few months ago, field focus ignored disabled fields when tabbing through a form. Then all of a sudden disabled fields were focused, which caused me to modify all our forms to keep our workflow going smoothly. Now, as of today field focus is

• Can't add video in the mail content

  Hi everyone, I'm trying to add a video in my email content in an automation. So, I put the Link and the Title in the video element, but when I click on "Confirm", nothing happen and I am forced to refresh the page. Have you any idea how to fix that so

• Issue concerning the link between a deal and a task

  Hi, I try to link a new task to a deal. I get a 200 code_status but the created task is not linked by using DRE function. Shoud I try with invokeUrl and api ?

• How do I send from the other domain?

  Greetings, My client upgraded from Mail free to Mail Lite because the first feature listed is "Email hosting for multiple domains". I have now added a second domain. I tried to add a user on the new domain, but I got an error message saying "License limit

• Unable to Add Google Calendar Extension on my email haroon.ejaz@wadic.dev

  Hello, I am trying to install Google Calendar Extension https://www.zoho.com/mail/help/zohomail-google-calendar-extension.html to be able to subscribe to google calenders of users who use gmail. But the extension is not being installed.

• How to sync username and password when client sub zohosub, then create that same user and pass into my website?

  Hello, I have questions. Thank you in advance if you can help point me in the right direction. My website is built using wordpress+woocommerce. Earlier we sell subscriptions via woocommerce as a 'product' so when ppl buy that product = they buy sub and

• 550 5.4.6 Unusual sending activity detected.

  550 5.4.6 Unusual sending activity detected. Blocked the one of my companies e-mails after sending 9 e-mails to clientes. comercial2@playcipa.com.br

• Discord's verification e-mail does NOT send at all.

  I proceeded to sign up to Discord using my current Zoho Mail account (itisscar658@yadayadayada) and no matter how much I tried to verify my account, the verification e-mail DID NOT SEND.  I got into contact with the support team at Discord and figured

• Thunderbird won't sign in after 2FA enabled.

  I enabled 2FA to my account and now, Thunderbird has no options to get past it nor does Zoho offer a position of "secure connections" authentications that I'm stuck always being asked my password and it being declined.

• Zero hours/variable hours/flexible working

  Employees will have zero hour status. This means that they can be asked to work for a couple of hours a day one week and then not work for the next 3 weeks, then work another 4 days, full time. This is a common practice in most countries and I can't see

• How to Creating Invoice from Earning Commission through SBI Life Insurance

  I am the SBI life insurance agent and i am earning commission from policies. and i am also GST certificate holder. i don't understand how to create a invoice for my earning commission. i have share my excel file details with you this is my commission

• zoho mail has large left UI extension

  For some reason, zoho mail UI now has a left extension with icons down the side : Mail, Calendar, Tasks, Notes, etc. Then a column starting with the blue "New Mail" box , then STREAMS, FOLDERS, TAGS, VIEWS. All that takes up about a quarter of the window.

• Shopify Order Sync Issues - "There is a mismatch between the tax total calculated in Zoho Inventory and the tax total from the saleschannel."

  Does anyone know how to resolve this issue with orders being synced over from Shopify to Zoho. This error only occurs when a sale item is on the order. The order it's self comes from a platform called Faire Wholesale and I did notice a couple of things

• 553 Relaying disallowed. Invalid Domain - deltainn.com.ve

  Estimados. Presentamos problemas en el envío de nuestros correos. Realizamos los pasos de los tutoriales sin resultados. Le indicamos que en el reporte detallado del dominio no se visualiza el CNAME. Además, pudimos observar, en el mismo reporte, una

• Urgent! Changed Domain to a new Owner and Hos, Now All Email Can't Deliver

  Hello, My company has changed the owner of the [same] domain name, and set it up with a new website's host and server. I've realized that currently all email can't be sent out. We have 19 email addresses. My guess is that I need to point new IP or the

• Amazon Addresses not automatically displaying to send send orders to fulfillment.

  We are connected to amazon as seller fulfilled and as FBA. When the address for an order comes into zoho as a sales order from amazon you have to manually click on address to display it. once you do this it will send the information to Shipstation which

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