• Issue when trying to access the Google Analytics in Zoho Campaigns

    I am trying to open the Google Analytics report in Zoho Campaigns, but it either keeps giving me "Error occurred..." or nothing shows. Also, I seem to be unable to get data from GA4 in Zoho Campaigns, only my UA properties are showing. My GA4 properties
  • Error while listing attachements

    Anyone else not able to open attachments?  Strangely I can open some attachments - but not all.
  • how to change description in service booking calendar

    how to change description in service booking calendar. pls let me know its urgent
  • Cannot highlight text in Canvas view

    Hi Zoho, Today, our team cannot copy text from Canvas view field. Please help me with the reason. If it is a upgrade. It's unreasonable , please route back the setup for us.
  • Events created or edited in Apple Calendar to zoho cal over ical become blank

    We have had this issue across multiple users and instances. Apple Calendar on ios and macOS sees all zoho calendar events but the majority of edits or new events made to Zoho Calendar using apple apps cause all data except date/time to be lost. Events
  • Meu email zoho envia mais não recebe

    Meu dominio falcaoseg.com.br esta apontado para o zoho, e os MX 10,20,50 estão verificados, e não consigo receber email mas envio normalmente, me ajudem por favor.
  • Provision to customise fields on bulk expense interface is removed

    Provision to customise fields on bulk expense interface is removed. As a result of which we are not able to add notes for the expenses wherever needed
  • i can't send email - Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked

    i'm waiting almost 2 days and i still can't send emails although i'm using premium plan https://help.zoho.com/portal/en/ticket/4017061543820 I can't send emails. My account was locked with no reason. Please help me ASAP. https://mail.zoho.eu/UnblockMe
  • Multiple Emails Solution for one domain name (How to create 3 more & then how to access those unique emails)

    Hi, I have to admit that the wording on this issue is very confusing on the site. If I have a free account, with a main email connected to it, and it is connected to My domain name (hosting elsewhere), as in person@cool.com THEN, 1st = can I ALSO use
  • Zoho Analytics Jotform Data Integration

    Hi, I find this newly released tool to be a little bit frustrating. I have a multi option answer field in Jotform. It allows users to pick multiple answers (up to 40) to the question. When this goes into Jotform, they are semi-colon separated (as expected)
  • Motivator game does not "give" points automatically

    Hi, good afternoon. I currently have 2 motivator games running monthly. One game is for every deal created, what this game does is give a point every time a deal is created to the agent that creates the deal. The deals are created using the "convert"
  • Mail items in Zoho mail subfolders do not appear in Outlook 2013 subfolders

    A large group of us are using Outlook 2013 64-bit as a mail client in our offices. We have switched to Zoho Mail from our previous vendor, and we are having some challenges using IMAP and Outlook 2013. Most noticeable issue, is that emails moved to folders either manually via the Zoho Mail Web Portal, or automatically via Zoho Mail Filters, to subfolders, do not seem to appear in the Outlook 2013 client. Here's a screenshot of an example from the Zoho Web Portal that is occurring at exactly this
  • Unable to remove mail hosting to delete domain

    Hi. I am trying to close my zoho account but i am stuck at removing domain due to unable to remove it. I kept getting prompt to remove mail hosting. Please advice. Ive been scouring the control panel but i cant find any way to remove mail hosting and
  • Recruit backup

    Hi, I need urgently to export the last data backup but I cannot find any link in the page : How to proceed?
  • Original transactions Description in Accrual Transaction Data in Analytics

    In Accrual Transaction report, in description column, fourmula is transaction no in that line item, instead we need actual description as per that particular transaction like invoice/CN/Payment etc. Can you create a query table for the same ?
  • What is full syntax for Delulge add attachment to an invoice?

    Here is yet another example of unfinished documentation: Invoices | Zoho Invoice | API Documentation How is the "attachment" parameter specified?  Is it a resource id? Is it a fully-qualified url, such as a permalink or external share link? https://
  • How to sort leads based on Lead Status?

    I used to be able to sort the leads in my sales module based on the Lead Status, but several months ago the sort function became messed up. Previously, new leads with a blank Lead Status would be at the top of the page, then Lead Status with a number
  • Billable Expenses for Project cause Incorrect reporting of Income and Expense in Profit and Loss report

    The "billable expense" function breaks the Profit and Loss reporting for project expenses that should be reported as both income and expenses. The example: A matching grant reimburses a percent of specific expenses for a project, but it is not considered
  • FETCH DATA FROM SUBFORM TO FORM

    Hello, I have the form named "Loan application", and another form "Client's transactions" hosting sub form named "Group members." Loan application form has the field called "Account Number" and a sub form "Group Members" has the field called "Account."
  • Cloning Leads Results in Loss of Data

    Hello! We like to keep our leads in "Leads" since it is likely that the Lead will have multiple deals. As lead conversion removes a lead from "Leads" and becomes a deal and/or contact, Zoho tech during orientation recommended I simply clone the lead and
  • Color Picker for text is BROKEN after update

    On both Windows 11 desktop and in the Chrome browser, I can no longer use the Color Picker to change text color or highlight color. I can select from colors shown with "Colors" selected, but if I select "Picker" then it instantly changes the color to
  • Make a link between 2 reports

    Hello, I have 2 search values in my report, one is linked with the target (customer) but the other search value (offer) is not linked with his target. Is there is something special to do to make a link on all the search values ? Thx
  • gstr 2b not seen

    i file my gst from zoho books... before i file gstrs3b i am able to see the gstr2(inward supplies).. but after i file the gst returns gstr 3b the gstr2b gets disabled...and i am not able to reconcile in case any previous months bills are inwarded la
  • Inheriting fields from master data to transaction / subsequent transaction

    Hey Community, We have certain fields in the customer master data that we used to inherit when creating a subsequent transaction (e.g. Estimate, Sales Order etc.) Two examples: 1. Payment terms (Standard field in Customer, Custom field in Estimate) 2.
  • Another IP blocked by Spamhaus.

    Hi, In addition to my other ticket about Spamhaus, the below different IP is also blocked. Our project launces very soon and the sending of scheduled emails it important to the project. Can you please advise? Reason: uncategorized-bounce Message: 5.7.1
  • Zoho Desk - Works Super slow and Lagging

    Hello, Zoho Desk works too slowly. I have already called support several times. Each time Zoho support tells me to try it in private mode on the browser. But this solution doesn't work, same effect. We need a better Solution. Our support team cannot work
  • Zoho mail and Postfix relay

    Hello, I know this is an older topic, but I can't seem to find the answer. I am working on setting up a SMTP relay with postfix and zoho mail. The error message I am seeing is: Dec 18 08:37:29 kowa postfix/pickup[245535]: 6F6C2E8B1F: uid=0 from=<this
  • getting invalid client

    getting invalid client
  • Unable to retrieve emails from Ionos

    I've been using Zoho Mail for many years to access my email accounts. But suddenly, Zoho is no longer able to access my emails from my Ionos servers. The accounts show an authentication failure error. And if I try and edit the email account, or click
  • Zohomail Undo Issues

    Hello Zohomail While drafting a mail if we use UNDO option then it removes the entrie sentance instead of each characters. Nor does REDO work to bring back the deleted text/data/sentences. Please fix this undo/redo issue Ticket No 87888630 Thanks
  • Unable to retrieve emails from Hotmail -Protocol error. 19

    For the past 5 days one of my emails wont sync. I get Protocol error. 19. It's only happening with Zoho, i can connect to hotmail servers using a different email provider.
  • Domain Mapping

    Hi all, I've just created a website using google sites however i have a hard time mapping my domain, I've entered all the values correctly howvwer it keeps saying it cannot be duplicated, please advise
  • how can i create a webhook from user interface

    How can i create a webhook from user interface without using any Api.
  • Forwarded emails go to spam folder

    Hello I have Plan Mail Lite When the email is received, it is forwarded to Gmail, it goes to the spam folder, why? (Normally, if we send an email directly, it will not be spam) (dkim spf dmarc is configed)
  • Unable to send message; reason: 553 Relaying disallowed. Invalid Domain

    How do I fix this error? Any help would be greatly appreciated
  • 554 5.7.1 <admin@contractingbygsc.com>: Relay access denied

    Hello, Im having issues with sending and receiving emails through Zoho Mail. Domain is contractingbygsc.com. At times im able to send mail (was able to send twice only) and at times i can receive the email (which was once). I tried sending from my personal
  • Enable inventory tracking in zoho books

    I am trying to enable inventory tracking in zoho books. I have watched every video I can find including ones put out by zoho and they all say the same thing...Settings -> Preferences -> Items and click the check box to enable. however when I got to settings->Preferences->Items
  • MX Records Issue

    Dear Zoho Team, According to the steps I updated all the records but still it is showing mx record is not updated, all other records are updated. you also shared a link to cross check from zoho tools, mx records are updated there. kindly verify these
  • How long does it take for support to respond to a ticket?

    How long does it take for support to respond to a ticket? Submitted 4-5 days ago... Request ID: #94042600
  • Unable to Expand Zoho Desk Replies

    Hi, There appears to be an issue with Zoho Desk UI as I am unable to expand my replies. I have cleared browser cache and tried multiple browsers with no luck. Regards, Free Zoho CRM Extensions Record Analytics - Embed dynamically filtered Zoho Analytics
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