• Note field does not show value on mobile app

  Hi there, has anyone noticed that the Note field no longer shows value on the mobile app? I am using the latest version 6.13.8 for Android.

• Switching Tabs Results in Loss of Cell Position

  This might be a bug report or a feature request, depending on one's interpretation. Using the following scenario: Create a new Zoho Sheet spreadsheet; On the first tab, enter enough data in the first column to force the sheet to scroll vertically; Switch to the second tab; Switch back to the first tab Instead of maintaining my cell location on the first tab, Zoho Spread returns me to the top row of that tab. If I am switching back and forth between tabs, having to scroll every time to recover my

• SalesIQ cannot be opened because the developer cannot be verified

  the promoted SalesIQ Mac App is having a trouble to get installed: I followed the link on https://www.zoho.com/salesiq/help/live-chat-for-your-desktop-and-mobile-devices.html which says Download on Mac App Store but it actually downoads a .dmg which then

• Facebook group not showing in add list

  I am trying to add a Facebook group as one of the channel but after providing user credentials it is not showing up the required group. i was able to add Facebook page though .

• Dev edition: webhook related rules link is broken

  - Using CRM Dev edition (doesn't happen on production trial). - Create a webhook - Use the webhook in a workflow rule. - Go to Automation -> Actions -> Webhooks - Click on the webhook (the url is https://developers.zoho.com/crm/settings/workflow-webhooks/4532304000000112978)

• I'm not seeing associated contacts on the project details tab

  Hello! I would like to see the contacts associated with my projects on the "details" tab and ideally on the "widgets" tab. I tried adding a custom property with a "user" pick list but it's only showing internal users not client users. Is there a way to

• Zoho Desk Workflow perform action x minutes after new ticket is created

  I want to perform an action x minutes after a new ticket is created. I tested this with with the following but it did not trigger the email Alert action. Execute on: Create Criteria: Time to respond is Greater than 1 minutes Actions: Send an email alert

• URGENT: Numerous problems with Zoho Campaigns

  To whom it may concern,   I have been experiencing numerous problems with Zoho campaigns over the past few days. These problems are cause serious implications for our marketing and tracking and are urgent that we get solutions to fix them.  I have listed

• Problemas con el envio de mensajes Whatsapp

  Hola buenas tarde tengo un problema referente al envió de mensajes por Whats app ya que al intentar realizar un envió de 500 a 800 mensajes masivos, mi numero de teléfono por el que se estaba realizando  el envió fue bloqueado por Whatsapp quería ver si hay algún contacto directo de Zoho por que me pueda poner en contacto para encontrarle solución a mi problema.

• Zoho Commerce hangs at checkout

  Zoho commerce hangs on checkout at the first page when contact details are entered into the first screen making it unusable. Anyone else have this issue? Any fixes?

• email from client did not create ticket

  We have had this happen a couple of times in the past and them it seemed to clear up but today it happened twice. A client will send an email into our support address but it will not create a ticket. We know that the email came because we have it copy

• Tickets mail blocked. Service unavailable; Client host [sender4-zs8.zoho.com] blocked by dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?136.143.188.8

  Hello, our Zoho Desk emails are being blocked with the message: Service unavailable; Client host [sender4-zs8.zoho.com] blocked by dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?136.143.188.8 Can you please get this r

• React Native Build Error with ZOHO sdk

  Hi All, We are getting error while building our react native app with ZOHO react-native-zohodesk-portal-sdk (Screenshot attached). Please let us know if its a known issue. or if you have any ideas.

• BLUE HOST CANNOT FIX MY MOD_SECURITY ISSUE

  I have numerous websites with Bluehost (first issue). I ALWAYS have to go through the process of getting them to whitelist the ZOHO plugin, usually it takes several attempts to get them to figure it out. I have now been in communication with Bluehost

• Struggling with Zoho Flow Webhook Configuration

  Hello! I'm currently facing a challenge in configuring a webhook within Zoho Flow. I am trying to map data to a Fetch module entry, but during testing, it appears that the information is not being transmitted to the Fetch module entry as intended. Specifically,

• Background changing when using Image field in zoho signs

  Hi Team, We have create a merge sign document in Zoho writer and triggering it from Zoho flow. Everything is working properly but the background in the image upload field is changing. which making the document looking little odd. Can anyone suggest to

• OneDrive not triggering

  Please, I'm in the flow https://flow.zoho.com/#/workspace/default/flows/new_pdf/history. It should trigger whenever a new file is added to One Drive. The connections seems to be ok, but many files already added to the specified folder, and no trigger

• I suddenly cannot receive or send emails

  All of a sudden this morning, I suddenly cannot receive or send emails from/to outside of my domain. The problem exists on my mobile phone, PC using MS Outlook and PC using your email web client. I have not changed anything. Email has been working well

• Mail "Proccesing" and won´t send

  Whenever I send an email it goes directly to my sent folder and says "Processing" if I refresh the page the message dissapears and the email doesnt have any indicator of it being "In line" or "Sent correctly". Need help because I alredy sent an email

• zoho maiil down

  Zoho mail seems not to work for over an hour, although you can log in at your account our emails are not send and we cannot receive as well

• Not Receiving Incoming SMS. Twillio is Integration

  Not Receiving Incoming SMS. Twillio is Integration. Re-configured and still nothing.  We can send but we cant receive. 

• Add Products search failing

  One of our users is trying to Add Products to a Deal. In the Deal's record view, he scrolls down to the Products section and clicks "Add Products". That brings up the search box for the Products. He pastes in the product name (a unique string), and ...

• Unable to send message;Reason:553 Relaying disallowed. Invalid Domain

  i have this problem i can't send any message or letter use all our email in company.

• Spamhaus blocking emails being sent out to some providers

  I seem to be having an issue with spamhaus blocking emails being sent out to certain providers. cxr-ibgw-6009a.stratus.cloudmark.com cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/165.173.191.15 AUP#IPBL00001 can this please get resolved

• OAUTH_SCOPE_MISMATCH, invalid oauth scope to access this URL

  I have read similar topics, but still didn't succeed. - A java client using com.zoho.crm, zohocrmsdk-2-1, 2.0.0 dependency - A self client is used with scope of "ZohoCRM.modules.ALL" - Grant token from var token = new OAuthToken.Builder() .clientID(clientId

• Issue with creating a chat over an email.

  Hello. Hope you guys doing well. I've been unable to create a chat directly from an email. This is a feature that we use on a daily basis at our organization, so the fact that is unavailable right now affects our daily work routine. Hope any of zoho staff/employee

• Send a Test Email

  hello could you help me to resolve this problem!? thanks

• Can't receive emails

  Support already verified that my DNS records are ok and their test email arrives in my mailbox, but no emails from any other sources reach the mailbox. They don't bounce, they simply don't ever appear on the mailbox, and to the sender it seems everything

• Not receiving emails from several sites.

  I'm not receiving emails from several sites one of them is Brevo.com

• Primary Email Cannot Be Used to Login

  Hello, my primary email is X, However, I am never able to login to Zoho using that email, only Y. May I know why?

• Getting multiple Invoices during Zoho book Invoice sync api

  Hi Team, We have integrated kapittx system with Zoho books specifically syncing customers, invoices and payments information. In month of October we have observed that we are getting duplicate invoice records coming in same request. We calling these apis

• Foreign currency invoice - unable to match payment

  My base currency is AUD and I have issued an invoice in CHF. The invoice has been paid and hit my bank account in AUD with the bank having converted the incoming CHF payment. There are two issues: In banking, I cannot match the bank transaction to the

• CRM Gmail extension does not work for Edge browser

  Hi, I've installed the Chrome extension on Edge browser from the below link: Zoho CRM for Gmail - Chrome Web Store (google.com) as a result, the extension was installed, it asks to click the "Authenticate Google", but nothing happens when clicking the

• Upload image to 'Image Upload' field via API

  I am trying to upload an image file to a custom Image Upload field via Zapier, but the destination field isn't available in Zapier (I guess it's not supported). How can I upload an image file to a Image Upload field via API?

• error 5.5.1 authentication required

  DKIM authentication is done. Yet getting the error 5.5.1.  How can we resolve this ? 

• JS SDK - Zoho Creator - React

  Hi, I am testing out the JS SDK, and wanted to load React no-build libraries. However I am not able to load React library. In the sample app I can see that JQUERY is being used in the same way that I am implementing ReactJS external libs. For reference,

• Zoho Account eMails are not available to Zoho Desk eMail picker

  Hi, 1. customer creates a ticket in Desk 2. Ticket gets forwarded to an agent 3. agent opens the ticket and replies to it using the build in mail function 4. agent wants to CC the reply to another Zoho user (e.g. sales) 5. the agent must type the complete

• Re-Sync CRM with Campaigns

  I setup Leads and contacts sync in Campaigns with Zoho CRM. I deleted contact in Campaigns in error. How do I re-sync? I know we cannot delete a sync. But I need to get the contacts and lead back. Chandresh Shah

• Embedded Analytics not Loading

  I use Zoho Show on several TV's that are hooked up to laptops around my facilities to display KPI's. On a couple computers I am having a problem. The problem is that the embedded graphs will not load in the presentation. I have tried using various embedded

• Ticket email notifications delayed

  Our staff / agents have been seeing delays in times between submitting comments and the emails regarding said notification. The delays have been happening since Wednesday, and have ranged anywhere from ½ hour to 6 hours. Is there a Zoho mail server issue

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