• Slow FSM

    Our first day of trying this in the field. In the office and on the app. Problems. 1. using the map on the app and using it via CarPlay Apple Maps gave an error of turn by turn not available. OK with google? 2. pressing the button to start the service
  • It is not possible to book a meeting without providing staff ID via API

    Good morning, We need to schedule meetings based on the availability of two users. It is nor important which user, but it is always one of them who will responsible. If both are on meetings, then there should be no available slot. Via interface I fetch
  • Automatically Assign Related List (Sub-Module) Records To Parent Module

    I have a Custom Module called Campaign Actions, with records of Actions taken (click link, etc.) by prospects during a Campaign. It is a Related List in the Leads module. I can MANUALLY "ASSIGN" individual Campaign Action records and have them show up
  • Zoho Book verified email address

    Hi, hoping someone from Zoho can help on this one. In Book have addded and verified an email address to be used in a custom function. However, when executing the function get banner warning of only admin, user or verified email can be set as sender address
  • FONT RTL

    We are using Zoho books subscription Since we are operating from Saudi Arabia, We need Arabic Font support (We use: FONT RTL ) But once we use this Font all our page Alignment Breaks and looks unprofessional documents. For Eg: I use FONT RTL font for
  • How to apply custom fonts to Zoho Form

    Hi there, I hope you are doing well.  I would like to apply some branding colors and font changes to our current pricing form which is using the Zoho form service. I have read your documentation about how to apply fonts. But while updating the form theme,
  • Cosmetic defects in upload / file collection API and terse grammar

  • Images not showing/broken in inline emails

    Hi, My images that I copy paste to the email are not showing to the receivers anymore. I attached the error message from the receiver end. It seems like connection to the image is not working. firewall or change of the image location issue? Can you investigate?
  • Mails ending in receivers spam folder.

    Hi Zoho Team, All the emails we are sending to our clients end up in the spam or unwanted mail folder. Why is that and how can we prevent it? Best regards August
  • Can Send Emails But I am not Receiving emails in Zoho Account

    The problem is I can send email but receiving email in zoho mail is problem. MX, SF and DKIM are perfect connect in Zoho domain account but there is still problem.
  • Can Not Receive/Send Emails

    Hi there, Our administrator of the Zoho account has left the company and it has been very difficult to get ahold of him. The owner of the company Edgar Ponce has requested for me Jonny Villatoro to gain administrator access. Is there a way I can get access
  • Adding Teams - bug when choosing

    When assigning ASSOCIATED TEAMS in Task information, there is a bug that doesnt show up the list/ADD TEAM option. By default the list remains empty & once you open ADD TEAM and close it the next time it wont show "+ Add Team" Please refer to attached
  • The cap on the number of monthly transactions and users may dissuade high-volume, employee-heavy businesses from using the software.

    Hello Zoho, There is a cap on monthly invoices which become an issue for growing businesses. The caap on the number of monthly transactions and users may dissuade high-volume, employee-heavy businesses from using the software. Please address this problem
  • We must admit - Yodlee is an unreliable partner!

    Hello Zoho, Our Yes Bank account intergration is messed up since the beginning and the problem has not been addressed yet. With bad synchronization, poor categorization of transactions, duplicate/unknown copies of accounts, no support, geared at income/expenses,
  • Profit report by customer and by product.

    Profit report by customer and by product. Hello, I want to know for which customer I am earning more and which product to buy I also want to know from which project I earn the most. the data I need are: Date: Customer name: Product name: Invoice number:
  • Unable to deregister VAT

    Hi All, My business turnover is below GBP 80,000 and HMRC approved my cancellation for the VAT. However, I am not able to cancel the VAT mapping in the Zoho book. As I should not display it in my company's official document if my company does not have
  • Addition charge for zoho recruit

    We have asked for only 4 accounts in the past for staffing version of zoho recruit. I see it is charged for 12 users. Can you please correct ? Now we would like it to be reduced only to one account and that should be for admin account
  • Zoho Working Slow

    Hi, We are repeatedly facing this issue were our zoho crm is working slow and takes a lot time to load impacting our business operations on a daily basis. We have already followed all the basic steps related to Cache clear, Using Incognito mode but still
  • Edit Option not Working for Certain Profiles

    I have a profile setup for profile "Data Entry / Estimation" For this profile, I want them to have read access for all Accounts, so they can reference them when setting up deals; However, I also want them to have Read and Write Access for one specific
  • Interview invites automatically sending

    We arrange interviews for our clients and track them within Recruit. We don't send interview confirmations via Recruit because we can't add external interviewers. When I save the interview, it asks if we want to send a confirmation... we click Do Not
  • Just why

    WHYY???? WHY???????????
  • OTP Verification not received

    When trying to verify my email address, an OTP is sent, but it's not received in my inbox Email is working well, but the OTP email, is the only one not received.
  • Is ZohoOne capable of sharing documents / files with external non-team members?

    Hello, I'm a new user to ZohoOne and I want to know if there is an element with it that allows me to share documents or audio files with my clients, who are not part of my ZohoOne account. Is there a way for me to have a collection of files that external
  • Email not displaying, display images doesn't help or work

    The weekly updates from Play-Asia don't display anything when opened in Firefox 3.6.13, even after choosing to display images with NoScript and Adblock disabled. I checked Gmail to see if the email was simply blank, but it was displayed correctly.
  • Pre-Screening Assessment Limitations

    Hi, we want to port my screening to Zoho Recruit and have some questions/topics which are blocking this idea and which we dont see in Emply or similar systems.. We need to use more than 20 Questions in my pre-screening assessment. You are limiting the
  • Layout Rule Issue With Empty Fields

    This is in regards to how operators are used in validation rules vs layout rules. So in this example I am using a number field. If I use a LESS THAN (or <=) operator in a validation rule it works fine, not counting an EMPTY field. In layout rules, if
  • An internal server error occurred while performing this operation

    Hello, I created this function as automation when a ticket is created. queryValue = {"":""}; getaticket = zoho.desk.getRelatedRecords(20067793560,"threads","tickets",TicketId,1,10,queryValue); dataticket = getaticket.get("data"); idthreads = dataticket.tomap().get("id"); get_thread = zoho.desk.getRelatedRecordById(20067793560,"threads",idthreads.toLong(),"tickets",TicketId); content = get_thread.get("content"); threads_id = get_thread.get("id"); infoticket = content.getPrefix("#########________#######");
  • Closed Stages are skewing the Amount by Stage and Deals by Stage graphs

    Hello, The Closed Stages (both won and lost) are skewing the "Amount by Stage" and "Deals by Stage" graphs on the home page. Those graphs are basically worthless because they are overwhelmed with closed deal data. How do other organizations handle t
  • HOW TO SOLVE IT

  • iMocha Assessment tool is bugged, please fix!

  • Integración Zoho Commerce y Zoho Inventory

    Hola, tengo varias tiendas creadas en zoho commerce, la idea es que cada tienda venda diferentes tipos de productos. Quiero almacenar todos los productos de mi empresa en Zoho Inventory y depende la categoría de productos mostrarlos en mi tienda correspondiente.
  • Digital content

    Hello there , how can we add gif sort of content like professional websites ?
  • Reporting issues for multi select fields - inaccurate results

    I have noticed when building reports for multi-pick list field, the results are skewed. This seems to be because it is not reporting on the individual field answers, it only reports on the exact combination of selections in the field. For example, if
  • Customize email notifications

    Hello there, It's been years since Zoho Team promises that it will be available... But I still can't see where. Please, we are a lot asking for it, tell me it's now possible !
  • trouble logging in need help

    can someone help so i can make sure im login
  • ZOHO Projects migration

    We have recently completed data migration in ZOHO Projects for a client. We have migrated from one ZOHO acct to another - and migrated all projects data including tasks, subtasks, attachments, timesheets etc. And associated the projects with CRM records.
  • E-MAIL NÃO ENVIA MENSAGENS

    Bom Dia, Minha conta não esta enviando mensagens o que devo fazer jambeirometais.com.br Meu domínio vem de registro.br
  • Landing Page domain not publishing or republishing

    Hello All, just want to know if you have experienced the same issue regarding the Zoho LandingPage - I tried publishing one of my landing page with its specific slug for my test run and it worked. But when I tried to publish the second page, a notification
  • Conditional formatting in Zoho Sheet doesn't work for a range of cells

    Please see the attached video.
  • New Sync functionality does not Sync back Opt Out information from Campaign to Recruit

    Some two weeks ago we were moved to the new Sync functionality. The new functionality offers an option to define a different Opt Out checkbox than the Email Opt Out. This is a good improvement since opting out from a Campaign Newsletter is not the same
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