• Help! Unable to send messgage;Reason 554 5.1.8 Email Outgoing Blocked

  Hello, I'm unable to send emails for some reason, can you please help? That's blocking my company's workflow and I've tried to unblock it but it doesn't work. Thank you!

• Facing some kind of Phising and spoofing issues

  MY email facing some kind of Phising and Spoofing issues. Even I didn't send any emails. Still it shows send email through SMTP. I have configured all records like, mx, SPF, DKIM, Dmarc, everything i set it up. Still it like this. Please help on this.

• Feedback for Meeting - Key : 1398407454

  Hello Zoho, The invitee could not join the meeting : Role : presenter Device : Chrome 111 Cid : 9437855 Stream member id : 565635000000236675 Name/Email : Asha Kanta Sharma Ticket No 86539227 Hoping these technical issues were sorted out and the same

• Unable to change status to INACTIVE for Petty Cash and Undeposited Funds Accounts

  Hello Zoho Team, Please allow us to make changes to the status of "Petty Cash" and "Undeposited Funds" Accounts Thanks

• Site Builder not loading via shared Link

  Hi there you lovely people! :) I can use the Site Builder from my Account, everythings fine, loading perfectly. But the Site Builder is completely blank, when I open it via shared links. The login window showes up, I logg in, but afterwards there is just

• Domain not authenticating

  We have verified all the settings are correct with mx toolbox but still cannot get your authenticator to see DKIM key.

• Facing Issue in Zoho CRM Integration

  In local machine & docker,the Zoho CRM integration is working fine. While running in AWS Server via AWS ECS EC2 Instances,it is not working. Also, i have pinged and check the Zoho CRM site - it's pinging. Please help to sort out this issue, its blocking

• Using coql with Deals module

  Hi, I am getting an error: Status: error Code: INVALID_QUERY Details column_name: Pipeline Message: column given seems to be invalid Every other field in Deals module work just fine. What could be the problem here?

• Slash command

  Hello, I created a form in Zohocliq. Here is the code: { "type": "form", "title": "FHG Orders", "name": "FHG-Orders", "hint": "This form takes input from telesales for each order to be sent to DAs", "button_label": "Submit", "inputs": [ { "name": "date",

• Data imported into CRM is not synced to Analytics

  I set up the integration between Zoho Analytics and Zoho CRM, and imported data into Zoho CRM using CSV. However, the data imported using CSV is not synced to Analytics. Delete the data source and set up the integration again to synchronize. Is there

• zoho creator filtering reports on pages not working

  Hello, I am having an issue on filtering reports inside page . When I embed a report into a page, the filters that are set when configuring that report are being ignored when accessing the page. it happen once I add Collection variables on page functions.

• how to add freight charges in sales invoice under item line

  how to add freight charges in sales invoice under item line

• I cant change my email signature.

  I can add as many email signatures as i want but i cant switch between them, i also cant edit the one i'm using either. The email signature shows a padlock in the top right which i assume means its locked in some way but i cant work out how to disable it. Thanks Billy

• Download Multiple Files/Folders Workdrive API Mandatory Fields error

  Hi There Zoho Support Teams! In the documentation, method POST, the only required field is resource_id but am receiving a "Client error: `POST https://www.zohoapis.com/workdrive/api/v1/multizip` resulted in a `400 Bad Request` response:\n{\"errors\":[{\"id\":\"F200\",\"title\":\"Mandatory

• Zoho Sheet - No filter() function

  Hi! There is no filter() function in Zoho Sheet. I attached a few print screen where you can see there isn't a function named 'filter'. I really need this function because right now i need to transfer all of my data into Google Spreadsheet to use fi

• Unpredictable exception comparing date fields

  I have a bit of code that seems so simple in my brain, but is throwing an unpredictable exception (well, technically it is throwing and 'UnPredicable' exception lol). if(invoice.get("Payment_Date") > person.get("Last_Payment_Date") || isNull(person.get("Last_Payment_Date")) = true) {         update = zoho.crm.updateRecord("People",personid,{"Last_Payment_Date":invoice.get("Payment_Date")}); } The fields exist, the API names are all correct, the comparison is definitely a date field with a date field. 

• Forecast territory disabling

  Hello, I am using territories for forecasting and KPI's in Zoho CRM Now with the start of our new year we would like to disable 1 of the trritories as it's not a KPI anymore. How can we disable it for future forecasts without losing al the previous data

• The calendar event description field is no longer included with the email notification that is sent out

  When information was included in the additional description field it used to be included in the email notification that was sent out. Recently, I noticed that the description is no longer included in the email. Did Zoho change something, or did I accidently

• Undelivered Mail Returned to Sender

  This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. **********@outlook.com, ERROR CODE :554 - 5.2.1 Too many failures for the recipient

• ERROR:554 5.1.8 Email Outgoing Blocked.

  Ayuda, me da error al querer enviar un correo electrónico desde jose.alvarado@acpprogram.info o beatriz.vasquez@acpprogram.info.

• Message failed: 554 5.1.8 Email Outgoing Blocked.

  Hello, Im recieving this message when i try to send one e-mail: Message failed: 554 5.1.8 Email Outgoing Blocked. How my account can be unblock? Thanks

• MX verification failure and NO RESPONSE from support

  I've set up an email account with Zoho to integrate it with Bluehost. Right now, I'd like to add the MX Records to my DNS manager to receive emails in Zoho. I've followed the steps (see screenshots). It has been 48 hours now, and it still gives me an

• Pricelist on Zoho Books Composite Items

  Hi there, I am facing a problem and need advice from someone who knows the best way to deal pricelist on composite items. We use Zoho books for Solar company and have plenty of items and some composite items (solar panels, batteries, e.t.c) On the items

• Data administration | Export Data | Help Center Articles - CSV export is not valid [Bug]

  Hello there, when exporting Help Center articles, an essential aspect in the standard for CSV files is not met. See RFC 4180 for details: As you can see on the screenshot the article starts in line 1 and due to the line breaks in the article text the

• Sync with Zoho CRM Not Working

  For over 5 hours now the sync with Zoho CRM has not been work - it just remains stuck in 'Sync in Progress'. There is no way to stop or restart the sync. Have verified this is an issue in multiple accounts. Reported the problem hours ago but no response

• Alert Message problem on Reports

  I see this message when I try to: Filter with the range or dropdown items Enter a value in the search query Try to press reset button on the right Is zoho analytics facing any problems at the moment?

• Can't send to Yahoo addresses

  Over the last few days we can't send emails to Yahoo addresses , they are returned with with error messages like these: ResponseCode 421, 4.7.0 [TSS04] Messages from 135.84.80.194 temporarily deferred due to user complaints - 4.16.55.1; see https://help.yahoo.com/kb/postmaster/SLN3434.html ERROR_CODE :553, ERROR_CODE :5.7.2 [TSS09] All messages from 136.143.188.53 will be permanently deferred; Retrying will NOT succeed. See https://help.yahoo.com/kb/postmaster/SLN3436.html It looks like Zoho's IP

• I cannot see my active LinkedIn forms in Zoho social

  I have created new LinkeedIn Ad forms but I cannot see them under Zoho social. How long does it take for them to appear? Or should it be immediate? All the integration is correct and I see forms created until May, but not the new ones although they are

• Big Issue with Fields Remaining

  We've recently switched to zoho sign and we've been getting a lot of customer complaints or issues. The biggest one right now is: if I leave required fields blank and try to click finish, it pops up with the red box but it takes me back to the last field

• Este domínio já está associado a esta conta...

  Fiz o meu cadastro no ZOHO e ao adicionar o meu domínio, aparece a mensagem: "Este domínio já esta associado a esta conta". Como faço para resolver isso?

• Chase bank feeds - STILL BROKEN

  This is a couple days short of a month. Of course, Zoho blames Yodelee, who blames Chase...  It's a sign that in fact, Zoho doesn't really care. There are other bank feeds available (Plaid, for example), and not having a Plan B for the customers of Books

• Linking Instagram Accounts to brands in Sales IQ

  Hi, I'm trying to Link 4 instagram pages on my sales iq (i have four different brands). the problem is that, when i connect my instagram accoun to my page, none of my IG accounts are showing up on my SalesIQ account. i'm following this guide: https://help.zoho.com/portal/en/kb/salesiq-2-0/for-administrators/channels/articles/integrating-instagram-channel-with-salesiq#How_to_integrate_Instagram_account_with_SalesIQ

• Upgrade Basic to Standar Failed

  Hi Admin, my limit Basic until 10.000 an i would like to upgrade to Standar but status after do payment until two time Upgrade Failed

• An item is not shown unless it is searched by the first word of its name

  An item is not shown unless it is searched by the first word of its name. For example say there are 5 packets of "Pedigree 1kg Adult Chicken and Rice" in inventory. But if I type "1kg" or "Adult" or "Chicken" or "Rice" in the search, no item is show

• "Account is Inactive" - please help!

  My email address - staceycole@zoho.com - was working perfectly until a couple of hours ago. Then all of a sudden I couldn't connect to IMAP and couldn't log in to the site. The error message is that my "Account is Inactive".  I have no idea why it would be considered inactive as it is my primary personal email account and is used extensively every single day. I couldn't even log in the the support forum with an inactive account. I have created this new account just to get access to the support forums

• Workdrive Genie keeps asking persmission when opening file

  Hello, We could install and test workdrive Genie. It seems to work fine except we have a oauth autorize screen called for each different file opened. It's cumbersome to have a new authorization process for each file. Is there a way to authorize all files

• Inventory - "Last Modified By" Field from Fetch Package Not Available

  When the Zoho Inventory action of Fetch Package is used in Flow, part of the response is the field "last_modified_by_id". This field is shown when looking at the output of the action in the task history. Unfortunately, this field is not available for

• Whatsapp Business

  HOW CAN WE NOT SEND MESSAGES TO OUR CUSTOMERS VIA WHATSAPP BUSINESS IN ZOHO?

• Emails not going thru

  Image below I am not getting automated emails from ZOHO CRM to a my inbox anymore. The error below I just noticed today. These emails do however go to other email accounts I have tested with. Not even sure where to begin to fix this

• Report print view deletes last rows

  Hello, We are having a recurring problem in the report's print view. When we try to print in A4 a report with more that 30 rows, the view DELETES de last rows, eliminating our employees info. It only happens when we try to print in PDF. If we print in

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