• I sent a curl GET request using temporary development API token but did not work

  Hi I gave this curl https://sign.zoho.com/api/v1/fieldtypes -H "Authorization:Zoho-oauthtoken xxxxxx" The response was: {"code":9041,"message":"Invalid Oauth token","status":"failure"} The token was the development temporary oauth token (given well within

• 554 5.2.3 MailPolicy violation Error delivering to mailboxes

  I am using the SendGrid API to send me email through my contact form, there are no problems when I get them to my Gmail account, but when I try to get them to my Zoho email account, I get the following error: 554 5.2.3 MailPolicy violation Error delivering

• Incorrect api field should not pass in REST

  I have a POST request to create a new record in CRM (custom) module. when using a non-existent api field in the body of the request, I'd expect the REST call to fail with a 400 & a corresponding error message. the request, however, gets through and the

• Missing Debit and Credit Opening Balance for Customers and Vendors.

  I have recently started my Migration to Zoho Books from Tally Erp (Apr 23 - Mar 24), I have both Debit as well as Credit Closing balances of Customers in the Previous Financial year (Apr 22 - Mar 23). While Entering the Opening Balance for Customers in

• s/MIME CERTIFICATE ISSUE

  DEAR READER, i AM UPLOADING A S/MIME CERTIFICATE ON ZOHO CONTROL PANEL BUT IT ALWAYS SHOW CERTIFICATE LENGTH INVALID. WHAT IS ACTUAL FORMAT OF S/MIME CERTIFICATE PLEASE DO LET US KNOW , ITS URGENT. REGARDS, JIBRAN RUFI

• Zoho Campaign Merge Fields Broken

  We noticed that the merge fields code for email templates in Zoho Campaigns has changed to: $[UD:FIRST_NAME||]$ The old $[FNAME|Customer|Guest]$ does not work anymore? We sent out email automation which are using email templates that uses $[FNAME|Customer|Guest]$

• No App for Store Owner

  Zoho Team: As a store owner, I do not have an option to checkout how my store is performing on an mobile app. While accounting on zoho books can be done on the go when can one expect similar features in Zoho Commerce?

• Zoho mail can not load.

  Zoho mail can not open mail to read. See only topic but wen you click open mail can't open.

• Stageview not loading

  Hi all, Does anyone know why one stage in my stage view is not loading? I have cleared the cache in Chrome and tried this in Safari, and I am still getting the same error. Thanks

• List all stages

  Hello Everyone, I am trying to figure out COQL to get all deal stages. Any ideas appreciated. Thanks in advance.

• Accounts should use only domain portion of a web address as the unique identifier / No way to prevent duplication of accounts?

  In Zoho CRM for Accounts, I'm using website as the unique identifier. This means if I have an account with the website crmplus.zoho.eu for example, I can't add a second account with the same website, crmplus.zoho.eu. However, CRM fails to see that these

• Receiving duplicate emails

  Most users are randomly receiving duplicate emails in their inbox. They are using Outlook, but duplicate emails are also in webmail. They are using IMAP. Someone can help?

• All Pipelines - Como evitar que por defecto siempre salgan todos los Pipelines

  Este problema es algo que ya reporté en el pasado, se supone que un agente de soporte en español iba ayudarme a buscar una solucion y nunca más se supo. Repito el caso En este momento, por defecto cuando accedes al modulo "Deals" aparecen "All Pipelines"

• Zoho Vault is preventing my browser to save passwords

  Hi all, I use Zoho Vault for some work-related domains. Its a great tool. However, what I noticed, is that in my browser (Edge in this case), Zoho Vault extension is preventing the browser to store my passwords as well, which usually are personal-related

• Chrome Browser Extension Flakey

  It seems like there was recently an update to the Chrome browser extension for Vault in the last week or so. Now, the extension seems to either deactivate or need an update once or twice a day. It also seems to be exhibiting a behavior that was a problem

• Unable to unzip Zoho Vault Backup Html

  When I double click on the zipped Backup Html file that is sent through email, Windows 11 gives an error that it cannot open the Compressed (zipped) folder. It used to ask for a password to decrypt the file. What can I use to decrypt this zipped fil

• Reason 553

  Hi i recently renew my domain and I still cant send out email. This is the error message "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" Thank you.

• Zoho Cliq not loaded probably

  I have a problem with Zoho Cliq on windows 10 (Google Chrome, Microsoft Edge and Cliq App) Cliq not load probably and I have tried to sign out and re-sign in, uninstall Chrome and re-install, tried it on Microsoft Edge, tried to download Cliq app for

• Zoho Social won't let me send a post for approval

  I'm an admin user in Zoho Social, I'm trying to set-up an approval workflow but Zoho Social does not allow me to do it. It prompts me to directly schedule/post it or send it to draft.

• Zoho Analytics Sync Status "In Queue" for so long that import Fails

  Currently Zoho Analytics is failing to sync from an AWS source as the process is placed in the status 'In Queue' and remains in that status for so long that the sync fails due to "Taking Too Long". This seems to happen every 7 to 10 days and can last

• Adding subform columns while creating a new report component

  I have created a form for adding inventory purchases. To add multiple entries, I have created a subform. The form is working fine. However, while creating a new report component it is not allowing me to create a dashboard using subform columns. PL h

• Fatal error how to fix please help me

  ERROR_CODE :421, ERROR_CODE :Problem communicating with the recipient server

• Issue with Zoho Analytics API when adding rows using Postman

  Dear Zoho Support, I have been encountering an issue while attempting to add rows to a table using the Zoho Analytics API through Postman. My goal is to iterate over all Postman global variables that end with '_Managed_Devices' or '_Managed_Computers',

• The expected input type is jsonarray."

  CRM says "Invalid input for Product_Details. The expected input type is jsonarray." I have searched the forums and it says that one needs to create a custom funtion. As I am not familiar with JavaScript I need advise her.

• verification code to the e-mail

  Hello, I have a script that sends a verification code to the e-mail to users to log in to the site I tried all the ways to set up the mail on the script, but I didn't find a solution Is there an effective way to do that

• Dissociate a payment from invoice

  Hi everyone, I am dissociating a payment against the invoice and marking the invoice as void, this is happening manually but I want to achieve this using deluge. I have checked the Book API documentation but there is only I can GET, PUT, and DELETE a

• KSA e invoicing template

  Not editable format Unnecessary Spaces resulting one invoice on 3 pages can not move logo and QR code 

• comment avoir une version française de l'application hotel management

  les différentes rubriques de l'application sont en anglais, pour mon hotel j'ai besoin d'une version traduite en français, comment l'avoir? merci d'avance.

• ¡Very disappointed with ZOHO COMMERCE!

  We are very upset with Zoho Commerce. We have created an application and we are facing a lot of problems to connect Zoho API, in fact the API is incomplete. The login and registration area is impossible to show in our APP. After a month of exchanging

• Intermittent INVALID_DATA error when updating lookup field through API

  Hi, since last month (March 2023) I've been getting intermittent INVALID_DATA error response from Zoho when I try to update a lookup field through API, the message looks this: {"data":[{"code":"INVALID_DATA","details ":{"api_name":"id","json_path":"$.data[0].School.id"},"message":"invalid

• IMAP access blocked

  Hello - I've been trying to get in touch with support, but haven't had a reply. My email account appears to have IMAP access blocked, and unblocking it in the admin console does not work, can someone from Zoho help to unblock it?

• This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

  I have created a user account, but when I click and drop to change the name of that mail user, I get the following error message: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details . I see a lot of people

• Calendar invitation email format viewed in gmail has problems

  Calendar invitations sent by Zoho appear to be formatted in such a way that responses will generally not work when the email is viewed in the gmail web browser. This may be Google's problem due to linking of invitation receipts with their calendar app,

• Update fail when using custom order in subforms.

  I think there is a problem when using the custom order in the subforms because many times the record is not updated when saving. No error message, just doesn't update

• Cloning Email Campaigns

  Hi, Can someone help me? I am trying to clone the contacts of an email campaign in the campaign module so I can include these contacts in a new email campaign. However, once I clone the campaign I want to clone, the contacts aren't cloned. Does it mean

• Workflow Not Working

  Hello! I have Zoho Forms integrated into Zoho CRM (all the questions mapped) as well as "trigger workflow rules" in Zoho Forms selected. I am creating an email/text sequence in Workflow CRM based on form questions. i.e. if a customer leaves a field blank,

• MacOS won't allow the ZohoConnect desktop to start

  I am trying to use the ZohoConnect desktop app on MacOS - Ventura 13.4. I have a Mac Mini M1 - i.e. Apple Silicon. The OS won't allow the app to start. I am using the latest version of the app downloaded from Zoho. I suspect that it is the usual signature

• Clone sales orders- for amazon or Shopify orders

  A customer places an order, they don't receive the item, you need to send it again. So you want to clone the sales order so you can resend it ( with zero price) . or you want ot edit the sales order to add another item, and then create a new invoice.

• Email 554 5.1.8 Outgoing Blocked

  Hi, how can i resolve this problem?

• API - Create A Credit Note -

  Hello, I'm calling the following: https://www.zoho.com/subscriptions/api/v1/credit-notes/#create-a-credit-note but I receive the following error: { code: 12020, message: 'Item name or description is mandatory' } Here is my call const data = { customer_id:

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