• Bulk Write API Job - Mapping to Lookup Field

    Hi, I'm new to Zoho and I am working on writing a process to automate data imports to a company's CRM. I'm using the Bulk Write API with the Python SDK. I've successfully written to one module, "Contacts", but I have not been able to write to the "Licenses"
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    This is killing me! I'm trying to send out a press release to contacts!
  • Zoho Sheet View - Deal Module

    The Zoho Sheets View just got a big update. Link to update summary is here https://help.zoho.com/portal/en/kb/crm/customize-crm-account/managing-module-views/articles/using-zoho-sheet-view#How_does_Zoho_Sheet_View_help_a_sales_rep There are a few great
  • Query That Is NOT A CASE SENSITIVE QUERY

    Hi, How do you create a query that is not a  case sensitive and will show all data that has the same value from the first word? For Example   ================= | ID |  Account Name    |  --------------------------- | 1   |  Mike Studio        |  | 2 
  • Why is notebook app so slow

    I've migrated from Evernote Plus to the free version Notebook. I think there's a lot of potential to Notebook but it has to speed up when i open my personal notebooks. Maybe all the graphics and fancy cards are slowing down the loading process, i don't
  • AdWords information not coming on Zoho CRM

    Integrated Google Ads with Zoho CRM, sent GCLID through webform to CRM.
  • Improvements to Bugs/Issues

    Have a few points related to Bugs/Issues in Zoho Projects that would be of huge help if they're easy to address. The ability to tag a Bug as Billable/Non-Billable like with tasks Time/Costs spent on Bugs do not show in the Planned Cost, Actual Cost, Budget
  • smtp; 554 5.2.3 MailPolicy violation Error delivering to mailboxes

    Getting this issue, I have read about the problem on threads in this forum already, unable to solve. Can i get help please. Action: failed Final-Recipient: rfc822;it@gardenedgingsolutions.com.au Status: 5.0.0 Remote-MTA: dns; mx.zoho.com Diagnostic-Code:
  • Not getting refresh token.

    Hi,       I am implementing application in iOS and android, in that i am integrating ZOHO CRM. In developer console i am adding client id with "client type" mobile. I use https://accounts.zoho.com  domain specific. I and redirects URIs to may  iOS or android application. I use OAuth2.0 for authentication, after that i use REST API to get "refresh token" but i am only get "access token". There are in bellow code to get token   self.getCodeFromCRM(client_id: Client_ID,                             clientSecret:
  • Actual Costs - wrong

    How can I make sure that only my actual costs - as the field is described - appear in the Actual Cost field? I have the problem, as already communicated several times to the help desk, that in some projects outgoing invoices are displayed as well as costs.
  • Checkbox Field Operators not working in a Conditional Statement

    I am trying to use the Checkbox field as a boolean instead of a text type field. I used the Checkbox (true or false) in an IF statement to determine what text to show, but none of the operators seem to return the result I am expecting. Attached is a picture
  • Zoho Desk Mobile App - Duplicate Contacts With the Same Email Allowed

    On the web version of zoho desk, duplicate contacts with the same email are not allowed. However, when creating contacts on the mobile app for android, multiple contacts with same email address are allowed to be created. There is no back end verification
  • Selection of Date field in Filename Option

    Zoho Form is not giving a selection for File Name Option. Is there any way to take that field in File name. So Please, Provide that way to solve the a issue.
  • Amazon Sales Tax

    We have our Amazon store set up to collect and pay the sales tax, but when the Sales Order comes through to Zoho from Amazon it also includes the tax, in it's own Amazon jurisdiction. Is anyone familiar with this situation or know how to resolve?
  • Not able to debug the issue that happens in the workflow function.

    Hi Team, I am trying to connect an application to send an Whatsapp message, it is working fine in the other modules, but it is not working in the workflow function. I am not able to see the payload details also to debug the issue, so It would be grateful
  • Zoho Drive - Finder Integration

    The file syncing selection in Zoho Drive is not available from the Mac Finder. This is problematic because if a file/folder is not selected in the Drive preferences, it is not visible from the finder at all, even if not sync'd. Example; our team shares
  • MTA dns; mx.zohomail.com

    Zoho Help Desk Team, We are getting the below bounce back when replying to tickets within ZOHO. How do we resolve? This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE.
  • 553 Relaying disallowed

    Hello, The mailing service associated to my account is not working well. I have tried sending test emails to my new address "support@xyz", and some of the emails go through, others say "The response from the remote server was: 553 Relaying disallowed"
  • Zoho Recruit PRO Edition subscription problem

    I've paid for Zoho One - and want subscribe to a Recruit PRO account. My organization, at the moment, has two paid users ... and my account is the only account that has logged in, and I want my account to be the recruiter for the company I've successfully
  • Column Alignment in Emails

    When the column feature is used in the email template builder, the alignment changes between the change from the editor, to preview, and then on to send. Although the alignment is barely off centered, when the rest of a email perfectly formatted and centered
  • Associated Data Template not copied

    Scenario: Project Template has WorkDrive with folders associated with it One of the folders has a Data Template associated with it Create new Project from Project Template with "Clone Team Folder" option Problem: Cloned Folder no longer has Data Template
  • Email account is Disabled

    Good evening, I'm getting bounced messages when attempting to reply to a few emails. Please help as I'm at a loss Address not found Your message wasn't delivered to support@nextdoor.com because the address couldn't be found, or is unable to receive mail.
  • UNABLE TO ADD NEW USERS

    I have been trying to add new users to my account, but the payment has not been going through. Attached within is the screenshot error. Kindly help resolve as this is very urgent.
  • Paypal payments go through but they don't always end in a issuing ticket

    This happens sometimes. And sometimes it just works fine. I can't tell what it is that causes the following problem: I have an event with Paypal payments. When the person pays with Paypal, Zoho Backstage usually issues the e-ticket and sends it to the
  • "Add Space After Paragraph" not preserved in mobile Zoho Writer

    When selected, "add space after paragraph" formatting is visible in the document, if accessed with a desktop browser; but when editing such a document in the Zoho Writer app for Android, the document behaves as if that setting is not enabled (unless you
  • 4.7.500 Server busy

    Recently, most of the letters sent via imap are rejected by microsoft servers and arrive with the following text: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients.
  • Upon Initiating a Sales Return in ZOHO ,refund amount not reflecting

    When tried to test the Sales Return process by creating a Refund , we found that the amount is not refunded on the same payment gateway . How do we trigger the refund of payment made on the original payment mode ?
  • Cannot Use Writer on iPad

    Greetings, I am trying to use Writer (which I have done before on iPad) but it keeps asking me to Migrate to WorkDrive. We completed the migration months ago, but still get these screens (see attached) and then the process fails. First the Migrate screen,
  • Segment Not Capturing All Tagged Contacts

    I have a list of webinar attendees imported through the Contact Tags module, however when I create a segment using this tag, it only captures a small amount of the contacts. The list has 1511 contacts, however the segment only captures 261 of the co
  • E-Mailadresse des Empfängers auf Bigin-Server gesperrt.............

    Da Bigin schon von Anfang an keine gesendeten E-Mails an Outlook übergibt (synchronisiert), greife ich zu dem Hilfsmittel und sende mir die E-Mails an Kunden nochmals im CC oder bcc über Bigin an unseren Mailserver. Jetzt bekomme ich die Meldung: "E-Mails
  • Not able to debug the issue that happens in the workflow function.

    Hi Team, I am trying to connect an application to send an Whatsapp message, it is working fine in the other modules, but it is not working in the workflow function. I am not able to see the payload details also to debug the issue, so It would be grateful
  • Creator Map Report: Latitude and Longitude

    Hello. I have a form named Add_Property. Within that form we have an Address Field named Address (see image). The problem is that all of the properties being entered are not getting the correct Latitude and Longitude for the Map Report. In the photo,
  • Zoho Sign E-Mail Template Text Section at the bottom is too large on mobile

    Hello, I would like to modify the text under the email templates in Zoho Sign. Where can I find the option to do so? Here is a screenshot that shows that the text section at the bottom is displayed too large on mobile:
  • Zoho Projects Clients API NOT WORKING

    Hi I'm trying to use the Zoho Projects Clients API to get my portal clients, but the API seems to be not working. I get a "Page not Found" HTML as a response: client = invokeurl [ url: "https://projectsapi.zoho.com/portal/portalID/clients" type :GET connection:"projects"
  • Disapointing video resolution

    Hi, Today we start using Zoho Meeting; however, we are very disappointed with the product because the quality of the video is very, very poor (at best 120p -yes, is a one-). In the meeting the client could not read anything of what we were showing (power
  • Smart pop-up not visible on the website?

    What might be the problem? The pop-up doesn't show on our website.
  • How to make Previous & Next Button with per page 200 items show in The Zoho inventory customer under related list

    I made a Zoho inventory customer under a related list to show my third-party orders in this table. that has API Limitation 250 items. some customers are more than 1000 orders, so I would like to show 50 items per page and the rest of the items show the
  • Z CRM - Contact list page Load forever, only for one user!

    Hi, one of our user has a problem. When she click on the top menu "Contact" to view the list of the contacts, this page doesn't load. All the other module are working fine. The page try to load, but never load. It's like she does not have the right to
  • My account is Blocked Reason 550: 5.4.6

    My account xnc@akane.vn is blocked Reason 550: 5.4.6, can't send messenges, could you check, please?
  • Can't add domain

    Hi I keep on getting the following error message when adding my domain. Oops! Invalid domain detected by the system. Please contact support-as@zohocorp.com for further assistance
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