• Can not process payment

  I can not process payment to upgrade users, pls help me!

• Unable to very email

  OK, this is my last effort to use ZOHO. I have registered a new email that I wish to use with a free ZOHO account. After about 100 or so OTPs arriving - all timed out because of their 15 limitation, I have to call it a day. Support is next to useless.

• Zoho CRM Templates not working in Zoho Mail

  It appears that any email template created in CRM which includes an attachment not longer works properly in Zoho mail. When you click a template with attachment it only attaches the attachment it does not insert the template text. These templates work

• Refresh token error

  Hello, I've been trying to generate the refresh token but all the time it gaves me : { "error": "invalid_client_secret" } steps i followed to generate Refresh token are : 1/ I created self client app 2/ I send this link as a POST request using postman:

• Why can't I add a lead to my journeys?

  Hi everyone, I'm trying to add leads acquired through webhooks (using a form on my wordpress site) to my Journey on Makreting Automation. As you can see from the attached image, I don't understand why this drop-down menu doesn't have the list of my Journeys

• Custom Creator App continually breaking

  Our ZOHO Developer created a ZOHO creator app that my field techs use every day. It has become an integral tool to dispatch my Field Techs and provide Customer Information, GPS, Crew Data, Time keeping, Sales Orders etc.. It would seem that anytime there

• CRM Signals Not Updating

  CRM Signals show a red number for new activity however the list never refreshes so I can't see the actual recent activity. Whilst looking into this myself I noticed that "Campaigns Opened' was unticked, for it to tell me to integrate the two apps, but

• Zoho Expense to Books integration is flawed

  When a user submits a expense report for approval and then the report is approved there is a flaw where zoho books cannot break that single expense into multiple charges to match with any bank or credit card feeds.  As we know once that report has been approved it cant be changed in zoho books. This becomes a major issue when purchasing through Amazon (or other retailer such as Alibaba) where they can break that single bill into multiple charges.  The work around that I was given was to "Exclude"

• List Conversation API is not returning full content

  I've been using this one GET https://desk.zoho.com/api/v1/tickets/{ticketID}/conversations But it only returns a summary of the content and not the full reply. Is there any additional endpoint or parameter that allows returning the full reply content?

• Unable to verify email for a new (free) account

  I am trying to set up a new account - email and password entered - then onto OTP - ask for it to be sent. It ALWAYS takes well over 15 minutes to arrive, therefore it is always expired when it gets to me - I then have to refresh the OTP page and go through

• Undelivered Mail Returned to Sender

  Dear team, Today i have this isuss. i still can recive few mails. i canot send mail or recive mail of others please help This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of

• Cannot Update Credentials of Zoho crm in Zoho books

  Greetings,  We've made an integration between zoho crm and zoho books..  By mistake.. I've generated a new ZSC Key in zoho crm  The problem is I cannot update the credentials in zoho books.. I only have (Disable integration) option..  How can I update

• Two person form fill out

  Hi, we are looking to create an online form that may require two people to complete at once, for example a husband and wife. We'd like to include multiple yes or no check box questions but rather than duplicating the question, is there anyway we can have

• Item importing errors

  hi team Please need your support i got an issue while i tried to import items to the Sys . It shows the below error even though I used the same data sample file in zoho inventory nothing is being changed still i couldn't import it. I appreciate your soonest

• Emoji in comments section issue - bug report

  Hello, Whenever an emoji is added to the comments, it is being accepted. However, all the text after the emoji is being removed without any notice.

• Greylist: Repeated greylisting of legitimate internal and external mail addresses

  Dear community! Unfortunately, again and again mail addresses are put on the greylist, which are absolutely necessary and serious. Even the super admin mail address was put on the greylist. As a result, mailalerts and other notifications can no longer

• Cannot send emails to yahoo.com

  Hello, I got the error message below whenever I tried to send emails to someone registered at yahoo.com. Everything was good until a few days ago this happened. Any idea how I can solve this? Thank you in advance. Here is the error message that I got

• spf-records Error

  Hi ,  I recently schedule an email campaign but it got canceled due to maximum hard bounce for following error :  Received-SPF: pass (zoho.com: transitioning domain of  does not designate 192.168.10.3 as permitted sender) client-ip=192.168.10.3; envelope-from=; helo=sendera2.zcsend.net; Authentication-Results: mx.zoho.com; can anyone help me resolve the issue. so that my emails doesn't get hard-bounce.

• Calendar events change to 2 day events or more

  calendar events issues- we are finding calendar events are being changed to all day events lasting for days one end - the year 2076. happening with a lot of my consultants calendars.

• Price of an item

  Can we freeze the prize of an item so that it cannot be changed at the time of making a sales order or an invoice. Nitin

• Error with Zoho Desk Search API

  Hello, We have a function that uses a deluge task to search Zoho Desk for a particular contact. This function fails whenever triggered by the workflow and/or blueprint (we've tried both), but when we manually run the same record ID through the function

• Zoho Connect API: How to List Tasks of Board or Section in Board

  Hi, took a look at the Zoho Connect API. Couldn't find a way to list all the tasks of a board or of a section: https://www.zoho.com/connect/api/get-board-sections.html This is an essential functionality - How to do that? BR

• Zoho Subscriptions and Apple/Google App Store Payments

  Hi there. I want to know the best way to build a native integration between Zoho Subscriptions, and the Apple app store payment infrastructure or the Google Play infrastructure. This has to be a common enough use case that there is already a ready-built

• I am getting invalid data entry when i use zoho sign api i didnt get detail information

  I am getting invalid data entry errror when i use zoho sign api i didnt get detail information

• Cannot create a new user or send an email [Unusual activity detected from this IP. Please try again after some time.]

  Hello support. I couldn't create a new user. I'm trying to work around an ongoing problem, basically I was blocked from sending new emails which I'm dependent on it for the moment as I'm out reaching for collaborations with professionals. In need for

• Void Invoice doesn't change status of Sales Order

  When we void any invoice, the respective sales order status remains unchanged. The items status show as 'invoiced' and the sales order status also shows as 'closed'. It doesn't even come up in views like Shipped & Invoice Pending. Basically zoho considers

• "Valuation Exceeds the Operation Limit" Error

  I'm trying to make some Inventory Adjustments and do some Bundling operations for January 2023 (it's April 2023 as I write this), and I'm getting an error I've never encountered before: 80678643 What's the deal here? I need to be able to make these sorts

• Sorting in Projects View Stopped Working?

  As of this morning we're unable to sort by any column in any (default or pre-defined) view in Projects. Clicking the heading or arrows to sort does nothing, generates errors (though I'm not certain they're related) in Dev Tools.

• I couldn't reply to support email because my outgoing emails are blocked!

  i got an email from @Harish Kumar discussing my requirements to assist me with right Zoho Product. I wrote a reply but discovered i could not send it due to the ongoing g problem of "Outgoing emails blocked" My Email : ahmad<@>ahmadtaha.com

• Email server IP Adress: 31.186.226.225 - listed on the SPAM blacklists

  Hey there, All of the emails we sent to our clients have landed in the spam folder recently. I checked the IP address (31.186.226.225) of the mail server in the UK and it turned out it was listed on the 8 blacklists. My communication with clients is not

• Automated notifications on Shipment to Customer

  Need an option in zoho inventory or books for sending automated notifications to customer about the shipped order.

• Holidays not working?

  Hi, I've configured some holidays in my portal. They do show in the portal that i've created them and if i look at the gantt view it highlights those days and indicates they are holidays. The issue i'm having is there are tasks currently scheduled for those dates. When i added the holidays, it didn't move those tasks. they are still scheduled on those dates. How can i make tasks to ignore holidays? Thanks Rob

• Merge Function dont' work properly after API is changed

  You just cnanged API and i have a lot of issues. I used merge function in Zoho Writer to fetch data from Reports of Zoho Creator. Now i found that you changed fetched data from reports to forms, because of it i can't use all my documents. Please return

• IMAP connection issues with MAC and IPHONE

  Hi there, I am experiencing issues with connecting to my mac mail and iPhone mail with the same configurations for my zoho mail account. The account just shows as error. I have had to switch to pop mail settings which isn't ideal at all, any suggestions

• Account_Name.Account_Name - column given seems to be invalid

  Hi Team, I'm using COQL API to fetch Contact information from Zoho CRM. I'm facing the "column given seems to be invalid" issue for the column Account_Name.Account_Name for one of the merchants and for others is working fine without any issues. Here,

• Wildix Integration problem - clicking on the green phone icon doesn't run the call

  Hello, I'm trying to integrate Wildix to Zoho CRM using Telephony's Marketplace Wildix app. I followed this guidelines (Zoho Products integration with Wildix PBX - Documentation - Confluence | Wildix (atlassian.net)) and I was able to: connect the marketplace

• O que seria Coluna Base e Coluna dependente?

  Olá sou Leigo no assunto, porém tenho uma frota de veículo e sempre controlei as manutenções pelo Excel, vih por aqui que consigo criar um app através do upload do meu arquivo CSV, mais quando subi o arquivo pede pra Eu escolher essa coluna Base, alguém

• Cliq iPhone to Desktop Transfer Issue

  Hello, 1.Cliq will ring on my phone, when prompted, Disconnect, doesn't allow video to be visible on the desktop. 2. Also, audio settings aren't maintained - I have to reassign the headset as the microphone almost every time I want to use it on the iMac.

• Problems using ZOHO mail as IMAP client with iCloud account

  Hi, I recently subscribed my ZOHO account because I could manage my other mail accounts from within ZOHO. ( I really like the ZOHO Mail interface and want to manage all mail from one place) I am able to connect to my iCloud account, but.... Connection

• Access via IMAP from Kazakhstan

  Hello. Since yesterday I can't get access to my mail accounts via IMAP and Zoho mail application from Kazakhstan. Zoho mail app. working only via VPN, don't work without VPN. Also can't receive emails from domain.kz users, example *@tenderplus.kz

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