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  Hello, I've successfully mapped my domain name to Zoho Desk (https://help.brightpen.ai) but now I'm having trouble with DKIM authentication. I clicked on Email > DKIM Authentication and then clicked on "Verify". Then I added the DNS records as instructed.

• Currently unable to send email in Zoho Mail. I do not receive an error, it just does not send. I can still receive emails, I have not made any DNS changes,please help

  I have already renewed my domain and I’m still unable to send emails

• add domain using mail api

  Hi, I hope you can help me each time I can to use the api for call to add a domain to the user. I keep getting {"data":{"errorCode":"JSON_PARSE_ERROR"},"status":{"code":404,"description":"Invalid Input"}} not sure what is the trouble the body of it is

• This domain not allowed to add

  Hi, I get an error message when trying to add fifqs.com Can you help? Thanks

• Please unblock my account

  Account block information Your account has been blocked due to security reasons. Click here to read about our usage policy. Blocks list Web block: Suspicious login activity. Mail Outgoing block: Suspicious login activity. Please contact your administrator

• please unblock my account

  i use vpn, and i log in my account in foxmail etc third part app. that cause the problem i guess. please unblock me.

• compte bloqué

  Bonjour, Ayant mon compte bloqué, je ne connais pas la procédure pour le débloquer. En effet, j'ai créer un compte sur zoho compain et je tente de prendre en main la solution. Mais en attendant j'ai utilisé ma boite mail pour mes envois. Pouvez-vous me

• Zoho Social not Posting to LinkedIn Company page & Twitter

  Currently, Zoho Social is not posting to LinkedIn company pages and Twitter. is someone looking into this? How long before it is back up?

• How to Resolve Outlook App Not Syncing on iOS and Android?

  Do you find your Outlook app not syncing in iOS or Android? Here are the steps to take. Reset your Outlook email account. Go to the ‘Mail’ tab and access ‘Settings.’   Outlook is the most used email client that both individuals and businesses use. Although

• reverse synchronization with crm

  I have a way to request to reverse a sync with CRM. I change the ownership of candidates in recruit and would like to return to the previous state.

• Barclays Bank Feeds broken again

  My banking feeds, Barclays and Barclaycard accounts, have stopped getting transactions again as of just over a week ago (slightly different dates on different accounts). They are updating the amount in the account according to the bank, but no transactions

• All Day check mark disappears when going to edit.

  When user goes to edit an all day event, the all day event check mark is removed. If we don't notice this, and make our changes but don't recheck the check mark, it changes the dates and times of the event

• Empty field-values in validation rule function

  Hi ! I've written my first function in deluge script which acts as a validation rule of a field in crm leads. The function works but some fields are without a value, I've double checked the value exists. For example the system field entityMap.get("First_Name")

• Unpredictable recording of shared screen, lost 10 minutes of important info

  Hi there, I recently recorded a call where the screen was shared even before the recording began. But in the recording, I see that for 10 minutes only my face (from the webcam) is shown. The recording lost everything that was happening on the screen.

• Zoho Desk Issue with new messages

  Our team is experiencing an error when a new ticket is created. We receive the contact information but no message. It displays the message below. Any help is greatly appreciated. "Content is not available. Please try again after some time.".

• Zoho Mail Desktop Helper High CPU Usage

  Having the issue on my Mac the last few weeks with Zoho Mail - Desktop Helper opening multiple instances using half the CPU usage on my machine. If I close out the process, the mail app won't work. About to have to change to a different platform if this

• ZOHO Flow | Add Time Ticket Entry

  I'm trying to build a flow which runs whenever a form is filled in. The flow makes a ticket and adds time to that ticket. But whenever I'm trying to use the "Add time ticket entry" I get this error message from the execution time field: Zoho Desk says

• Time zones issue

  Hi everyone! I'm having issues in setting time zones of Meetings. The time zone in my account (now Central Europe Daylight) it is listed as GNT +2:00 (correct), while scheduling a meeting the same time zone is listed as GMT +1:00. When I schedule a meeting

• Unable to get emails from the a VPS.

  Hi So I have a VPS which with some server software which can send out emails, such as forgoten password requests, and wordpress software which sends emails like new orders etc. However I am unable to recive any emails from the server. Customers are not able to recive the emails either for new accounts or orders or anything at all. There is no errors being genrated on the server, it just shows that the email was send sucessfully, but there is not email on the recipent side. DKIM is enabled. SPF Verification

• Checkout can't be done

  Hi guys, yesterday several customers report us that checkout can't be done. Issue is related to error: "wrong address" but we think the reason is that missing Last Name in checkout. As you can see in screenshot there is two time First Name field and missing

• Numerous Contacts Show up as visitors that are actually internal users

  When viewing Live View AND History - we have multiple Contacts that show up as the visitor that we know are from our own employees - I've been unable to find why/how they are linked, as the contacts aren't even currently used or active contacts. How do

• Tagging emails in a shared mailbox

  I have tagged an email in the shared mailbox with a tag (by going into the email and clicking the little tag icon), but when I click on the tag name on the left hand panel it doesn't show any emails from shared mailbox. There doesn't seem to be a way

• Exporting Query Table into Regular Table

  Hello, I am trying to export a Query Table into a regular table, when I utilize the Zoho Analytics Workspace Button when creating a table and select the query table, I get an error and no data is exported. It then shows up as exporting from a local file

• How can you use Json from webhook?

  I need to access one of the JSON variables in a custom function to remove a character.  The code is:  string cleanString(string filthystring_json) { email = filthystring_json.getJson("email"); return email.replaceAll(';',''); } However, filthystring_json

• iCal events are slow to show up on Zoho Calendar.

  The last few days every time I add a calendar event on my iCal calendar, it takes a while for the event to show up on the Zoho Calendar. It used to be quick and now I have to wait for it to show up. Is this due to the recent Mac software update? Please

• Shift key doesnt work

  when i try and put in a capital letter on the remote computer it doesnt work. this is mac to mac, on several computers ive tried.

• Error when I create the New Application

  Hi, When I import a CSV file and I want to create return "Ooops,something wrong" What's the problem? Any file example? I'm attach the file I'm using. It's correct? Thanks,

• payment received and supplier bill payment migration from quickbook to zohobook

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• Email not showing in module and not syncing/showing emails in contact page.

  1. There is not option to click on email in the modules on top and view my inbox. 2. emails being sent to the contacts in gmail is not showing in the contact page email section.

• Unable to send email.

  Hi Zoho Teaminbox was working without any issue yesterday but when we try to send a email today we get the following error: Error while processing the request! javax.mail.AuthenticationFailedException: 535 5.7.139 Authentication unsuccessful, the user

• Zoho CRM php SDK error

  Hello, I've been getting this error with the zohocrm/php-sdk and i'm not sure how to resolve it. PHP Fatal error:  Type of zcrmsdk\oauth\exception\ZohoOAuthException::$file must be string (as in class Exception) in ... ^ How would I resolve this error?

• problem with the price lists and quantity decimal

  Hello, we have a problem with the price lists! The problem is that we have quantities with decimals (5.45 km, 3.61 m). But price lists do not support commas between quantities. Ex: from 1 to 3 = 20€ / from 4 to 6 = 18€ / from 7 to 10 = 15€ the problem

• Scatter vs Bubble Visualisation (Text Labels)

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• Not possible to mass deploy. App gets installed to appdata folder rather than program files. Is this a bug?

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• Can't move a Contact to a different Customer

  I have a Client/Customer that has two Contacts. One of the Contacts has changed jobs and moved to a different Company. That Company is also a Client/Customer in my account. It seems that there is no way to move a Contact from one Client/Customer to another.

• DKIM verification not working

  Hi Team, As per the zoho article, we have adding the DKIM record and tried to verify the same but we are getting an error as " verification failed " Can you please help us in fixing this issue. Please find the screen shot below of DKIM page verification.  Below is the TXT record added in the DNS

• Emails to Hotmail not being delivered

  For the last 2 days, every hotmail and MSN email have not been delivered. Anyone else having this issue?

• Add value On Load from most recent record

  I have a form that holds a Stock Count Value in a sub form against a product name. When I load the form I am populating the product names in the sub form but I want to populate a field in the new form with the Stock Count Value from the last record created.

• Can't edit contacts!

  I want to update the photos of my contacts, but when I click the edit button, nothing happens. I tried Firefox and Chrome.

• Type of zcrmsdk\crm\exception\ZCRMException::$file must be string (as in class Exception)

  Upgrading an app from PHP 7.4 to 8.1, using the same zcrm_oauthtokens.txt file and  zohocrm/php-sdk-archive   2.2.1 I get the following exception Type of zcrmsdk\crm\exception\ZCRMException::$file must be string (as in class Exception) Any idea what causes

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