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  • My nightmare continues!

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  • All mail sent to gmail suddenly now bounces back with SPF problem 2/13/23

    All mail to gmail addresses bounces back as undeliverable with Error code 550 - 5.7.26 I found and added the SPF record at my registrar. Not working yet but may still need to propagate. Do I need to add a DKIM record too? If so, how? Instructions in this
  • Bug: Report Action confirmation prompt is removed

    When editing a Report, I have added several Action items under the Quick View section. I have the same Action available for both "For Single Record" and "For Multiple Records" and this Action has enabled the setting Execute the workflow: After confirmation.
  • Data Imported into a form report, not showing up into the report despite giving data import success message (Row count in Billing went up)

    Hi all, Just trying to figure out what is going on in here, I have a file that I need to import into a form's report (with roughly 3300 lines). This form has no workflow or any script executing at import. It has a look-up field that is pretty straight
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  • ZOHO SIGN SUDDENLY DISABLES ACCOUNT

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  • Custom CSS file disregards some classes/IDs

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  • Bug in API documents for POST /salesorders (contact_persons)

    Hi all, what is the correct place to report bugs in the documentation? There are several, and this last one cost me a few hours of trial and errors, so I would love to see them fixed. Anyway, when creating a sales order, at this page: https://www.zoho.com/inventory/api/v1/salesorders/#create-a-sales-order
  • Ringcentral/ telephony and cRM

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  • Linking husbands and wives

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  • Spark email client not connecting to Zoho via IMAP

    I am trying to switch the mail client on my Mac to Spark. When I try to set up the IMAP connection to Zoho, I get an error saying "this server is not compatible with Spark". I have confirmed all of my IMAP settings (I use them with other clients). I have
  • Paid through accounts

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  • Export planned for the dataset to Zoho Analytics failed.

    Hello, Despite the corrections made to the currencies as indicated in the messages. I still get the same error messages. Can you guide me to solve these bugs? So far, I still don't have a good experience with dataPrep which is a very good tool. Too many
  • Emails disappearing

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  • Hide default branding message

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  • Locate Map button is gone forever

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  • Zoho can't connect with snov.io

    Hi, zoho email can't connect with snov.io service to send emails using drip (I am using SMTP to connect). this is what they say "Unfortunately, you need to contact your email provider then Please pass them these errors we receive: 535 Authentication Failed..
  • ZohoMail - Best process for mailboxes when an employee leaves?

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  • kostenpflichtige Buchungen für B2B-Kunden mit Netto-Betrag ausweisen

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  • Can't add Office 365 Users in Zoho Desk

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  • Subform report not showing related fields

    I have a "Notes" subform containing the following fields: Job ID Time Notes It is linked to a parent form called "Job" by the lookup field Job ID.  I want to create a report that contains fields from other the parent form and the subform. Parent form fields: Job Number Invoice Number Customer Subform fields: Time  Notes I created the report with the above fields, but none of the parent form fields show any data.  I created the report based on the subform.  I'm not sure if I linked the forms incorrectly
  • Quote line items: "Description value exceeds maximum length"

    When adding line items to a quote, we have started getting a "Description value exceeds the maximum length" on descriptions as short as 64 lines and 2330 characters. Has this restriction recently come into place? We've been using Zoho for a year and we
  • ♥, ★, ► in estimates PDFs - Customers LOVE it!

    To enrich the estimates, we used symbols (♥ ★ ► ☆ ... ) in the articels, like shown below. Our customers love it ♥ The estimates are more appealing for the decisionmaker: ___________________ ☆ Branding: the company logo is visible on the display and therefore
  • Sharing dashboard permissions filter criteria

    Hi, I have a question on how to apply filter criteria while sharing dashboard with multiple pages and filters on those pages should be based on different tables and columns? For example, on the first page, the viewer should see and be able to select from
  • Inconsistent display of font size when sending emails in Zoho TeamInbox

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  • Repeating calendar events have disappeared

    Hi. Most of my repeating calendar events are suddenly gone today. I don't see a pattern to the problem. This was brought to my attention by another member of my household, so it is happening not just on my account. Please help!
  • Reports: Amount Detail in Purchases by Vendor Report Doesn't Show Account Information

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  • Projektbeteiligten-Liste - Wie starte ich eine Projekt?

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  • Can't add my email to "Manage Senders" in deliverability over Zoho Campaings

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  • Blank Page on print view and PDF when saved. Cannot print

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  • No.of enties in delivery options has reached threshold for free org.

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  • 553 relaying disallowed zoho

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  • Incompatible US EU customer accounts

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  • Another mail server IP has been blacklisted

    I would like to bring to your attention that another Zoho mail server IP has been blacklisted. I believe that it's important to resolve this situation and try prevent frequent recurrences. https://www.spamcop.net/bl.shtml?136.143.188.16
  • Can't link Zoho site to Name

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  • Search API returns Invalid Input with correct payload

    Hi, I'm trying to call the messages search API but for every calls I'm getting back the error: {"data":{"errorCode":"java.lang.reflect.InvocationTargetException"},"status":{"code":404,"description":"Invalid Input"}} Example call to the search API: curl
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