• Zoho Cliq remote check-in technical difficulty? (as of feb 01, 2023

  Hello. As of feb 01, 2023 the Zoho Cliq remote check-in is not functioning. We are getting a "techincal error" message. Is anyone else experiencing this? I have attached a screen shot The issue is affecting both mobile app and windows desktop app (v

• Can't remove the rewards widget once added to Commerce

  Hello, Evidently, it seems that Thrive can't remove the Rewards widget once it's been added in Commerce. For the time being, in case anyone else is having the same problem, the following Javascript code in the footer on your Commerce site should disable

• Unable to see messages, only see a white empty screen

  Hi. I have a problem with the Cliq app on Windows 10. At random times my normal screen with the Channels and Contacts on the left and open conversations in the main window etc disappear and I am left with an empty white screen. The only thing visible is the File, Edit, View, Window, Help menu headers at the top left. Clicking anywhere on the screen doesn't return the standard view. So far I have found that using the Windows minimise/maximise buttons (top right) or even resizing the window by dragging

• Domain already exists

  Hey, I tried to add my domain but its showing as Domain already exists. Please release if it has already been associated with Zoho, I am the real owner of that domain.

• Zoho survey-

  we send a survey to multiple people and they need to fill in the name of the product that they are completing the survey for. Is there a way for me to review a summary of responses based on the products reviewed?

• Converting Lead per Type

  Hello, We have an issue in Zoho analytics. it looks like the data is not imported correctly When we convert a lead => Account we then Edit the new created Account to update a custom field "Account Type" to 1 of 3 options: - active - non active -prospect

• JSON Formatter Broken

  I am astounded by how badly the JSON Entry Dialog is broken - is nobody using or testing this? I am trying to build a Webhook block in a Guided Conversation. First, it's nuts how little integration there is from Desk to itself - why do I need to build

• Zoho Mail configuration (MX records) does not work

  Hi, Almost a month ago i configure my email to be hosted in Zoho Mail. At this time, email accounts does not receive or send any mail. My MX records are: Previously my email server was Google Apps, after change MX records i received email on that server for about 2 weeks, rigth now i am not receiving any email (Gmail or Zoho Mail). What am i doing wrong? I need to resolve this issue asap or i'll need to setup Gmail again. I'll appreciate very much your help. Tnx, Javier

• Syncing Notebooks

  I love this app but after using it for so many years, I didn't realize how much stuff I have saved in it. It was taking up 27GB on my phone. My notebooks have a lot of pages and there is no way I can find to export groups of them to a file. I went to

• Participians added in meeting from "Sprints" disappered in Meetings

  We have zoho one subscription. In "Sprints" module I created sheduled Metting and added participiances from my team (all have Zoho one licences in same subscription). Same meeting appeared in "Meetings" module BUT participians list was empty. There are

• Zoho Inventory/CRM item integration

  Hi, I've integrated Zoho Inventory and CRM, so when a user creates an item in either app it's created in both. So far, so good. However, the items which are being created in Zoho CRM (and then auto-created in Inventory) aren't then available for use in Purchase Orders, because the 'Purchase Information' box in the Inventory item creation form isn't ticked. I can't find a way to automate the ticking of that box, so it would have to be done manually for every item created in CRM, which for me defeats

• Users do not appear for form removal

  I am trying to remove forms from users they have been shared with however I am experiencing some problems: When I access the 'Shared Users' area from my Super Admin account no names appear despite the fact the form has been shared with multiple users

• User Calendar App Access Unable to be Enabled

  We have a user that was created before we transitioned to a Zoho One license. This user was created without access to the Zoho Mail Calendar (access is disabled.) We now need to enable calendar access for this user, but the mail admin panel gives us an

• Request body filters on /messages/view API are not working for me

  I am using the /messages/view API and I am trying to send a folder ID and message limit in the GET body as per this documentation GET - List of Emails in a folder (zoho.com). I am getting a list of messages back but they are not just from the folder I

• Delegate User Emial

  I have a question. How do I give/share access to my email with my admin assistant so that she can send emails out on my behalf? The key is, the email needs to look like it came from me.

• Undelivered Mail Returned to Sender: ERROR_CODE :550, ERROR_CODE :5.7.1

  Hi all, I am having problem when send the email to gmail with below details: "" This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.

• disappearing mails

  Our company reported an issue with mail disappearing from the inbox and not being found. we need those mails back

• missing emails with around 8mb attachments

  I’m having some email problems..for some reason when I send an email with large attachments it disappears, its not in my sent items, outbox, drafts or archives...and there is no error message. I have my zoho account on outlook and thunderbird same problem.

• INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"JunkMail rejected - sender-of-o52.zoho.eu

  Hi, Getting this error when trying to send an email and upon looking in Spamcop. the IP is listed. Can this please be disputed by Zoho support staff? https://www.spamcop.net/w3m?action=checkblock&ip=185.20.209.248 INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"JunkMail rejected - sender-of-o52.zoho.eu [185.20.209.248]:21417 is in an              RBL: Blocked - see http://www.spamcop.net/bl.shtml?185.20.209.248"  Thanks.

• Zoho Survey Data Incorrect

  Within Zoho Survey I can see that our ethnicity question/field where people can identify as NIUEAN shows 0 responses, however when exporting to csv, excel, zoho sheets all respondents come up as NIUEAN. It's like the "no" answer gets turned into a "yes"

• import & update accounts not working

  The import/update of accounts is not working. I have tried a csv and an Excel file format. The columns are mapped properly. Using Account ID for lookup I do not get any errors. But the fields are not being updated.

• Zoho Mail Review : Amazing but need to configure properly to deliver emails without marked as Spam

  Hello, I'm a fan of Zoho Mail. I want to love it. All the functionality are amazing and well thought. This is a fact, ask anyone with a Zoho email to test email delivery to an Outlook mailbox, it will end in the Spam / Junk folder. Obviously this is a

• Reappearing draft message

  A message with a photo attachment I created 2-3 weeks ago has started coming back into my drafts folder, and it keeps repeating.  In about the last 30 minutes it has shown up 26 times.  This morning, I had over 600 drafts of this same message in my draft folder. As soon as I delete them, they start showing up again.  What can I do to fix this? Thanks! 

• Zoho server IP address 136.143.188.51 listed in SORBS SPAM

  This is really unfortunate. Have you put in a request to have the IP delisted?

• Zohobooks duplicate contacts with same email address

  This appears to be a bug in Zohobooks. It wrongly allows for the existence of multiple contacts with the same email address, and it wrongly uses case-sensitive comparisons for email-addresses when looking up contacts, email addresses should always be

• Errors on Email Tab

  Just paid for and setup a pop account as my default email account in zoho CRM. Every time I click on the email tab in zoho CRM i get error messages and the email app does not load. the email app is fine when i log into mail.zoho.com, but I would really like to be able to access my email from CRM. See images for specific error messages.

• We are experiencing an error when we try to update our ticket.

  Please see below error message we receive while updating our ticket.

• I Can't Reconnect to Facebook Page

  I Am trying to reconnect my Facebook Account. I'm not sure why it got disconnected. I resubmitted the permissions page and checked off all the permissions but when I submitted it I received an error message. Now everytime I try to reconnect I am not getting

• Does anyone experiencing issues with downloading uploaded files?

  My clients (different accounts and apps) getting this error when trying to download uploaded files.

• Project and Task reports don't include archived projects

  Am trying to do some "Year in Review" reporting, such as a graph of Task volume by status for all projects. But archived projects aren't included in reports. Is there a way to access that data without keeping every project active?

• Using Dynamic Content to get data from Zoho Creator does not work

  I have gone through the PDF for creating Dynamic Content in Zoho Sites that Zoho has provided, and I'm trying to set up a very simple Dynamic Content function on my Zoho Sites website to get records from our Zoho Creator app. In Settings-->Connections

• Unattended Access: Linux (Debian Stable) host (with GDM3 GNOME GUI) + no monitor, won't display

  As the subject says, I am running into an issue where the log files are saying that ZohoUA can't find a monitor (because there isn't one connected). I still need a virtual adapter of sorts so I can see the screen at a client's remote site. Here is what

• Bug in Create an Estimate API

  Just in case the ZohoBooks API is still supported: Using the API for 'Create an Estimate', as documented at https://www.zoho.com/books/api/v3/estimates/#create-an-estimate , often results in the undocumented error code 1002: Statement of Accounts does

• Zoho Workdrive

  Dear Team, Please I want to delete a workdrive I created. I am meant to be part of a company's workdrive. Kindly guide me on the procedure to delete the workdrive I created. Meanwhile, I couldn't join the the company's workdrive and the superadmin have

• Need to know the attachment date when searching resumes (otherwise there is no way to avoid looking at old resumes)

  When I do a resume search there is no way to know the date of the attachment. In my opinion, this is critical. If a resume is 10+ years old it is not useful to review. I have tried searching recently modified candidates but these records might still have

• Zoho e-Mail is down for 1 week now

  https://mail.zoho.eu/

• no puedo crear un nuevo correo

  Buenas tardes, estoy intentando redactar un correo y este no me deja crear uno nuevo ni reenviar, me podrian ayudar por favor y gracias, mi correo es marlidis.molina@movistar-corp.com

• Desk and CRM section on chat disappeared

  Hello, We are setting up SalesIQ for our departments and it is integrated with Desk and CRM but we can not see the section that shows these integrations while agent is in a chat. How can we put that section back? It was showing on the chat window, right

• Sender Address Blocked 554.5.1.8

  Hi My email address is blocked with following error code pingping_test1234@zohomail.com Authentication failed:554 5.1.8 Sender Address Blocked I tested the appearance of the letter to see if there were any changes that needed to be made. Test and press

• Zoho Desk not receiving email from outside domains

  Hello, We have a few different support inboxes. We've recently noticed that one of them does not seem to be receiving emails sent from addresses outside of our domain. This issue does not appear to be happening with any of the other inboxes. I just tested

• Next Page