• Unable to edit Personal Tasks in Mail

    When I open a Personal Task that I created and attempt to make any change, the change doesn't take effect. If I open the Task from Calendar and click on the "Edit" icon, make a change, and click on "Save" I get an error message: "unable to edit even
  • Creator field to update field in CRM

    Hello, We are using Creator to create visit report swhen visiting Accounts. I created a field (dropdown) with Field Linke Name "Account_Status" with 3 options to choose from: - Active - Prospect - Not Active When we submit the visit report, we would like
  • Forms not able to integrate with a Custom Module

    I have created a Form and integrated it with a custom Module. The information is to set up a new record in the Custom Module. It integrates OK. The information submitted in the fields shows up in the Form Entries but they do not populate the fields in
  • Recurring invoice based on number of days of the month

    Trying to setup recurring invoices twice a month with a daily rate and based on number of days in the month 1st invoice is always 15 days 1st-15th x daily rate 2nd invoice is from the 16th till the end of month which of course could be 28th , 30th or
  • Google Sheet to Zoho Inventory

    Hi, This is my second question on this community, unfortunately I didn't get any response for my 1st one, I hope I get help with this : I am trying to make flow: New row google sheet as a trigger, will add new purchase order into zoho inventory. I got
  • Add Leads to Mailchimp Audience only works for some users

    Hi all, I'm hoping some of the smart people out there can point me in the right direction. We have the Zoho CRM Mailchimp integration installed, and it works for some people in our organisation, but not others. I am able to successfully select Leads and
  • HTML Snippet iFrame Scroll Bars

    See attached image. The image depicts a Zoho Page, with an iFrame that has a Calendar report embedded within the iFrame. The report displays three separate scroll bars - this is a bit annoying per user functionality. I've tried just about every CSS/HTML trick I know in an attempt to remove the scroll bars, however, nothing seems to work. Anyone have any suggestions, or is this just a bug/limitation?
  • Problems receiving my Zoho emails by POP in Gmail

    Hi everybody, I'm having problems with an account since a few days and it's not being solved. I have a zoho account that's working properly, I receive e-mails. But since a few days I can't receive these emails in my Gmail account who was connected by pop.zoho.com This is the error message I got: El servidor negó el acceso POP3 al nombre de usuario y la contraseña proporcionados. El servidor devolvió el error "Authentication failed" How can I fix it? Thank you!!
  • Web Browser Error Encountered by Users

    When our user is logging a ticket via browser, she is receiving this error below. Kindly refer to the error message and sample screenshot. Already advised to clear cache of her browser. Insufficient privileges to perform this operation. Please contact
  • I need to send an email using the Zoho Mail API but I am getting an error

    Hello! I am trying to use Postman to send emails using the API, so far I noticed that the authorization may be the problem but can you please guide me in the right direction? I have used the URL https://mail.zoho.com/api/accounts/<account id>/messages
  • DKIM for split delivery

    Hello, I configured split delivery, being Google the main server, where the MX records point to. I configured 2 different DKIM records in my DNS provider, 1 for Google and 1 for Zoho. I verified in https://mxtoolbox.com that both records are valid. Mails
  • Zoho People Post API using Postman Error 400 Bad Request

    I'm trying to update 5000 project names via API in Zoho People using Postman. When I try using JSON I get at HTTP Status 400 - Bad Request error. I suspect I'm not correctly authenticating. Post: https://people.zoho.com/people/api/forms/json/P_TimesheetJobsList/updateRecord?recordId=XXXXXXXXXXXXXXXXX&inputData={"Project_Name":"Website
  • Usage limit reached?? At 0?

    I cannot enter any records because when I select "Submit" I get this message: "Usage limit reached. Your limit is 0. Your current count is 0. Please purchase Add ons or delete some records." I have a free account and haven't entered any of my 1000 records. Any assistance with this would be greatly appreciated... Thank you so much.
  • Zoho Mail - no bullet points / Numbering in firefox

    Dear support, This regards Zoho mail composing: I have noticed that the bullet points and numbering are not added when pressing the button on Firefox (I am using version 69.0.3 (64 bits). These work normally on Chrome. Hence I ended switching from Firefox to Chrome when composing emails. It would be nice to fix this bug on firefox (or remove the buttons and user agent is Mozilla/Firefox). Thanks for your help, Miguel
  • How to remove my 'Custom Domain' bought via Zoho in 'Zoho Sites;

    Dear experts, I have a Zoho site and I bought a custom domain name from Zoho. Lets call it 'Domain1'. Later, for business reasons, I bought another domain name, from another provider, and added to 'Zoho Sites'. Lets call it 'Domain 2'. Right now, both
  • Cannot create inbox from gmail email account

    Hi, We are not being able to create an inbox from our gmail account. Below are the details from the chat that originated this request. Bruno Hi I would like to know how to properly setup a gmail inbox as a team inbox in zoho teaminbox. I've tried with
  • German monthly Accounting / monatlicher Export von Eingangs und Ausgangsrechnungen über Zoho Books / Deutschland

    PLEASE COMMENT WHEN YOU HAVE THE SAME PROBLEM Dear Users, Dear Team, for german Accounting we need to export every month ALL incomming Invocies and ALL outgoing invoices as PDF File! All Documents are in ZOHO Books, but there is no option to export the
  • Zoho Flow: How to update card on file via automatic email template?

    Hello. We're using Zoho Subscriptions to run payments for our customers that are using one of our Zoho Creator Applications (via the Customer Portal addon). I have the zoho creator application setup so that the customer never really interacts with zoho
  • rapprochement bancaire

    Bonjour, j'avais une créance de 11,276.90 a recevoir du gouvernement mais celui-ci m'a remboursé que 9,986.25 $ avec la différence de 1,114.77$ payé en trop pour un autre compte alors comment faire apparié ma créance de TVQ a 11,276.90 $. quel compte
  • Refine lookup records easily with advanced filter options in CRM

    Hello, as many others have stated sorting the related list is not ideal. I would like to have a SET condition on the lookup field. I created a lookup field in the Deals module named "Contractors". I would like the lookup field to filter through the contacts
  • RECUPERAR EMAIL

    eu exclui alguns emails da lixeira NA DATA DE 10/05/2017 mas preciso deles como faço para recuperar
  • Share Link to Ticket and Paste To Ticket does not always work

    Like the title says, sometimes I click that little link icon in the sidebar and it works fine, other times nothing happens. More often than not, nothing happens
  • Multi select field (Zoho CRM) not pre-populating checkbox (Zoho Forms)

    I'm trying to pre-populate a Zoho form with data from our Zoho CRM. I have managed to get all fields to pre-populate except one, and it's doing my nut in :-). Can anyone help? Here is the URL string: https://forms.zoho.com/cliiklimited/form/TestingNewPhotographyBrief/?email=test%40testingformfields.com&firstname=Jamesbroome&lastname=test&phone=12345&description=1&numberofproducts=1&angles=1&dimensions=1&imageformat=Full%20Res%20JPEG%3B%20Web-Ready%20JPEG%3B%20PNG%3B%20TIFF&creativelicense=I%20have%20specific%20requirements%20and%20have%20uploaded%20%28or%20emailed%29%20a%20fully%20detailed%20brief%20with%20reference%20images&additionalnotes=notes&companyname=1&tradingname=1&street=1&town=1&city=1&postcode=1&returnproducts=Return%20via%20DPD%20%28at%20cost%2C%20automatically%20added%20to%20invoice%29&returnaddress=Same%20as%20Billing%20Address&insurance=1
  • Auto update an item in WooCommerce when new zoho invoice created

    Hello , I need to make a flow to auto update item stock in WooCommerce when invoice created in Zoho Inventory , but It seems it required a sepcial code to got inline items from Zoho invoice , could you help me Need a custom function to fetch every item
  • Captcha verification not working

    Hi, I have embedded a Zoho Creator form on my Wordpress site and the Captcha verification is not working. It refuses to accept the verification code I enter. I've tried it multiple way (caps, non-caps, Safari, Explorer) without success. I see a number of previous problems reported on this topic, but none appear to have been resolved. Thanks,  Peter
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    My email alias is not displayed in the "From" drop down list when I write a new email. I have tried several different browsers and my mobile. Thank you
  • Issue with email sending

    Hello, I can't send emails from my account valcameron9887@zohomail.com. It says: "Your account is temporarily locked from sending emails. Try to unblock now". I clicked the unblock link and it doesn't work. Kindly help.
  • Your account is temporarily locked from sending emails.

    Hello, have a nice day. We are working on financial transactions, but we encountered an obstacle in this way. Can you please unblock it?
  • Managing tasks via Android mobile devices

    I travel perpetually by bicycle, often well out of range of data connections, so I need to be able to create and manage tasks from my Android phone and tablet. The desktop and online Workplace and Mail portals are wonderful, but I can find no way to duplicate
  • Last month filter logic is wrong

    Hey, when creating a filter to track revenue in the last month, it seems it's impossible to select a period of last calendar month. Only option right now is to make a custom period which then has to be changed every month... When selecting this month,
  • Scheduled Function not working

    Hello Within the "Vendors" module, I want to create a scheduled function so that the Certification Status updates based on ‘todays’ date relative to the cert expiration. So for this example, I am working on Supplier Profile. This particular vendor has
  • Multi-Select Lookup Fields in Zoho Inventory

    Hello fellow Partners and the Zoho team, One of the big problems with Zoho Inventory is that it does not have multi-select lookup fields. Here's the use case. Say we have a wholesale company that wants to distribute products across some store chains.
  • Zoho Assist & Unattended Access are not working

    Since 01:45 PM IST, zoho assist & unattended access are not working. Kindly look into this on priority.
  • "Send email as" not work

    Hi team, First, I was able to solve the problem that I wrote about above, the problem was due to the lack of update of the SPF credentials. Emails arrive safely. Now there is another problem. I currently use ZOHO MAIL services on the MAKE platform (formerly
  • My domain is already associated

    I wanted to register a domain in zohomail but a message appears that it is already connected to another email, how can I solve it?
  • Converting Quote to Invoice doesnt show on invoice module on Deal page

    I am working on Deals in the CRM. I can create quotes and they stay in the quote sub module on the deal page. When I convert to an invoice the Invoice sub modules on the deal page does not show anything. I can go to the invoices Module and see this invoice
  • Contact record cannot be searched/found in CRM

    We have a system setup to assign a unique 6-digit ID to our customers, people seeking training. We've created and integrated a Zoho form for people to create an ID if they do not have one. This creates a Lead in the system that automatically converts
  • JunkMail rejected - sender11-of-o51.zoho.eu [31.186.226.237]:21097 is in an RBL

    This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ERROR CODE :550 - "JunkMail rejected - sender11-of-o51.zoho.eu [31.186.226.237]:21097
  • Can't unblock my emails for 3-4 days already :(

    Hey hey, writing to support@zohomail.com regarding this issue each day starting Nov, 20, but no luck. I'm trying to unblock 2 emails (jane(at)leadgicagency.com plus jane.emberg(a)leadgicagency.com Plus, I bought more licenses to make new emails, paid
  • Data Sharing Rule - NO LONGER WORKING

    The data sharing rule in Zoho CRM is suddenly not working. It worked in the past, but today I noticed it isn't any longer Below is my sharing rule for my Purchasing Dept Account. They have the "Contacts" Module turned on. But Are only allowed to see contacts
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