• Deleted First Project

  I am currently using a Zoho free account. I clicked the wrong option when creating a project and went to delete my project and now I can't create a new one. 

• Want to 'detach' workspace from my account and start over with just email - I only need (and only ever needed) pro email

  Hello : Everything seems so laborious and complex with Zoho; although I only ever need pro email, I somehow became tied in with a workspace under my main account, and I only want mail.  When I try to upgrade my mail to the pro plan with bigger allotment,

• Problem for receiving mail from Locaweb

  Hello, We have one domain using Zoho Mail (competengenharia.com.br), but for 3 days we are not receiving e-mails from server on Locaweb (Brazil). Example, if we send e-mail from domain competengenharia.com or zorpe.net to our Zoho Mail, nothing was

• ZOHO IS A SCAM! DO NOT GET IN BUSINESS WITH THESE CRIMINALS!

  I opted out of their auto-renew when I signed up. Then all of a sudden (11 months later), I see that my account gets charged; and has a pending charge. I emailed and called them, which got me nowhere until I threatened to call my bank. Then foolishness

• ERROR: No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked.

  I´ve created a zoho account but when I try to send email appears the next message: No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked.  I guess my account is blocked. Could you help me to unblocked? Please

• Connect Zoho One/CRM to Vontage dialer

  Hello, Unable to get ZohnOne/CRM to connect to Vonage phone dialer. Zoho tech support no help. Has anyone made it work? Using Zoho Via Chrome. 

• Can’t receive any emails

  I can send emails but can’t receive emails @pacificplayalogistics.com

• Zoho Mail calendar to CRM Calendar

  Okay, I had the worst Customer Service experience with Zoho so I am reaching out to the community for help.  The problem: I have standing meetings that are on my Zoho Mail Calendar (zoho calendar) which I need to be on my Zoho CRM Calendar. The reason

• Zoho Anayltics very slow today

  We are finding Analytics very very slow today.... so much so it is practically unusable! Dashboards have been either showing as a blank page or taking an age to load....and once loaded buffer for an age when a filter is applied. Can you advise if this

• applying leave problem - internal server error

  Hi! We have just started using Zoho People and are quite satisfied, still we have problems with adding leave (Leave Tracker/Vievs/Apply Leave). After we have filled all places with proper data and we try to submit it "internal server error" occurs. It happens no matter what date we try to set. Is it us making something wrong or are you having some problems on your side?  Thanks in advance for your support.

• Something is Broken with Knowledge Base Access

  Seems like we battle this every time we add a new employee (we have ZOHO One).  We've got the user up and running as an Agent so they can write and edit new Knowledge Base articles.  But, they can't USE the knowledge base outside of Desk.  If they navigate

• Mail menu bar items missing in Inbox and folders

  Last night some shortcuts such as Move to Folder, Archive, Delete, Mark as spam, and others, disappeared from my Mail menu bar, along with items in the vertical three dots extension such as Mark as read, Flag as, Mark as unread, etc. What I now have instead

• Published Form not displaying correctly on Mobile

  I have a published form that contains a single-line field which has been configured for Barcode/QR input for Mobile devices. When I access the form using the permalink, the form displays as the desktop version rather than mobile version and the QR input

• Connection does not exists

  I'm testing out creating a custom app in Connect. I'm trying to connect to Zoom to retrieve a list of meetings. I've created a connection by going to Settings / Developer Space / Connections. I then created a test custom app and a function in a workflow.

• Berichtstags in Books - Stolperstellen

  Wir kennen das alle, hinterher ist man immer schlauer. Das ist unsere Erfahrung mit Berichtstags in Zoho Books. Für das Controlling verwenden wir "Warengruppen" zu den einzelnen Artikeln. Am Anfang benutzten wir die Kategorie um unsere Warengruppen-Struktur

• Contact not being sync'd due to "invalid email address" - and email is correct and valid

  we have a contact missing in our list that is not beiung sync'd from CRM due to "invalid email address" i have tried to manually add him to my contacts in campaigns as well and get the same error his email is valid - i tested by sending an email to him

• gmail account problem

  hello i can't receive mail in my  inbox since one week with my gmail domain , the others domain still working but not gmail. i can sent email but not receive... i've check on the gmail parameters and off course in zoho but i'did'nt find anything wrong. i'm lost!!  thank you for helping me  As you can see i'm not english, so sorry for my language. (i'm french) olivier

• Books API - how to change customerpayments fields of card_type and last_four_digits?

  Hi, I'm trying to edit these two fields, card_type (such as visa) and last_four_digits (i.e. 1234) with a PUT request to /customerpayments/{id}. At the same time I'm sending bank_charges (a float, such as 1.23). The bank_charges are saved, but the other

• Unable to create connection with Gmail

  Hi, When I try to create a new connection to Gmail, it displays the following error.. How to solve this? I need this connection to build an extension.

• contact 7 form zoho entegrasyon

  We use Contact 7 forms. We got the Zoho integration, but there is a problem. https://www.elegantthemes.com/blog/wordpress/how-to-integrate-contact-form-7-with-zoho-crm We have followed the steps from the information in this link. Zoho log shows an error

• Multiple exchange rate - AUD to USD

  Hi everyone,  All our products are sourced from China and we either pay in USD or CNY. This is converted from AUD. For these PO's, we are issued an invoice with 30% deposit and balance paid when goods have been shipped. This can mean a massive difference

• On Mobile, Closing a Popup/New/Same window via the "On Submit" of a form

  I think I have found a Creator Bug. Or can someone help with a workaround? Scenario: I have an app that is used primarily through the Zoho Creator iPhone mobile app. As part of a custom workflow on report, when a user taps a button, it executes this deluge

• IMAP Stop working

  I am using Zoho IMAP with Outlook 2019. For the past two days, I had the case where the IMAP stops working. Outlook says it is connected but my inbox does not sync anymore. When I check on webmail i do have new email. Last time i had to delete the mailbox

• RDP session on remote assist

  Greetings, We have users who remotely access internal workstations via RDP from home. When we use Zoho assist to connect to their home computers we cannot see their RDP session. Is there a solution to that? Thanks.

• Team inbox IOS APP Bug

  Regarding TeamINBOX. Not Zoho mail Hi Team, I’ve been reporting several bugs in recent weeks via email to support@zohoteaminbox.com but they don’t seem to be getting answered nor do they appear here. Here is the most frustrating bug of the lot, please

• Wrong breadcrumb language when searching on the Knowledge base

  Hello, I realized that, when searching an article from the English version KB, I still se the breadcrumbs in Italian (which is the original language). Please see this on the screenshot below:

• Language Change

  Hi All, my question is very simple I need to change the language on Zoho Books, I can not find a tab to change the language any advise please ?

• Scheduling Email Campaign through API

  Previously I had successfully created an email campaign, and I will be scheduling the campaign I just created. when i make schedule for campaign, i get error like this how to create a campaign and submit it automatically for review? is there a way to

• Product Parent/Child relationships

  Because of our unique situation we need to have parent products with child products nested with them. Zoho Books doesn't allow for this, so we used a custom module in CRM to create a parent child association along with a custom function to populate them on a sales order. Now the problem comes when we pass the sales order to Books as an invoice, we are loosing the parent child association and now they are all flat on the invoice. Another part of the dilemma is that we have one child associated to

• 553 Relaying disallowed when using GMAIL

  After following all the steps to set up MX entries on my Godaddy domain and after validating that MX entries are ok from a Zoho Mail Admin perspective, I still have the error after sending from Gmail: "553 Relaying disallowed". Hence, I believe there

• Audio/ Video Recording Out of Sync

  We had a webinar about a week ago and when I retrieved the recording, I realized the audio and video were out of sync. It was odd because it seemed to go back and forth with some spots lining up and some not. I glanced at some of our previous webinars

• Bigin Mailchimp Import

  Hi There I am doing an import from Mailchimp to Bigin for contacts.  The mapping more or less works but as im discovering with Bigin, there are bugs.  So it automatically maps most of the fields however, I have a customer account number field in Mailchimp

• Sync not properly working with Spark

  Hello. I have an account with 2 different domains in zoho I normally use spark for the different email accounts I manage and Mac calendar for the calendars. Issue is as follows: - Email sync work very well with both zoho accounts, except for the calendar

• Getting to the help documentation is very frustrating

  Getting to help documentation from within the product is super frustrating.   

• Unable to clear date on tasks with Predecessors and without Successors (but also on tasks with Successors and without Predecessors)

  Hello, I've set several dependencies for my tasks, and assigned due dates to them. Now, when I try to clear the due date for all tasks, I always get a "Dates cannot be cleared as it has dependent task). This is happening also when I try clear due date

• Zoho times out on searchRecords request

  Hi I am using a block of Deluge code to check all my contacts that dont have a scheduled call for them and then if  they don't sheduling a call. I have 6000 contacts with about 70 percent of them already having scheduled calls. Its the 30 percent that

• Exporting ZOHO Activities Report into Excel

  Hello, I really need to get some filtered data from ZOHO activities into Excel.  This are the filters I applied, under the Activities tab: 1. Activity Owner is: Status is Not Started Created Time is between  1st of the month and last day of the month

• Zoho Forms Attachments Missing

  Hello Community, I created a Form to be sent as a link to my Contacts on a template email so they can fill the form and attach files that must be saved on their Contacts Profile on Zoho CRM. The problem is, in every submitted form, some attachments are

• Mail merge - afficher les enregistrements d'une liste associée dans Zoho CRM

  Bonjour, J'ai créé un mail merge  j'ai inséré des champs de fusion d'une liste associée au module opportunité la liste associée est un custom module  je veux que les données se regroupent par enregistrement  c'est à dire :  Enregistrement 1  donnée 1

• Composite item converted to Sales Order does not list the individual items on the sales order

  @Madhan Gopal  I am a building contractor. I buy all material as needed and do not keep any inventory, so inventory management is not a concern (or a solution) for this problem. I produce estimates for customer approval, and then convert the

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