• There needs to be a single, universal way to TEST for EMPTY INPUTS

  I am so sick of having to code multiple conditions just to see if a field is empty or not. EXAMPLE SITUATION I have a Validation workflow that runs when a user hits Submit on a form. The workflow looks to see if the user filled in a required field (Before

• ERRO ao adicionar dominio

  Não estou conseguindo adicionar meu domínio no zoho esta dando erro

• Cannot upload documents

  I am trying to send attachments which are urgent, and am getting the message "unable to scan for viruses"  Please can this be investigated ASAP, I have tried a number of times. Thanks

• Tickets not closing after a set time lapse despite existing a rule to do so

  Hi, I'm experiencing issues with some of our tickets. Every ticket is applied with blueprints and a supervisor rule so that, after a certain amount of time since the ticket changed status to "solved" (Solved is a custom status mapped to Closed but with

• I can't map my domain to create a new website

  Good Day  Dear Zoho, I own a domain from Zoho Group by address POINTSHIPSTORES.in  Ive been tryin to map the domain to create a new webpage but I couldn't. Please help me out. With this issue im missing a lot out of marketing works. I need to publish

• My account was blocked out over 40 hours ago

  My account was blocked out over 40 (!) hours ago. 8 hours ago I provided all the data for unblocking (already provided it several times). I wrote a million tickets to support via mail, mailbox interface, to the forum. No answer. Nothing.

• No puedo enviar correos

  Hola. No puedo enviar correos desde mi cuenta contacto@murgayasociados.com es la cuenta principal (superadministrador) Quisiera que me ayuden a resolverlo. Gracias.

• No puedo enviar correos pero sí recibir

  Buenas tardes, Por favor su ayuda con carácter de urgencia. Necesito enviar un correo y no permite enviar a ningún tipo de dirección, me aparece el siguiente mensaje: Pero sí puedo recibir correos, acabo de hacer la prueba de ello. Quedo atento a su

• Auto-sync email attachments to tickets - Problem with ANSI encoding

  Hello, I discovered the following Zoho tutorial: https://help.zoho.com/portal/en/community/topic/automation-3-auto-sync-email-attachments-to-tickets I have created a function based on the post, which also works BUT there is a problem with the text encoding

• Delayed emails from Oracle service

  I've been trying to sign up for Oracle Cloud and as part of the process an email address validation email is sent through that must be actioned within 30 mins. Unfortunately it seems if you use Zoho for email the email won't appear in your inbox till

• Zoho Desk Customer Portal Not Secure

  Hi, So I have set up our Customer Portal for our helpdesk and mapped the Domain etc. but the site itself is still saying not secure. We set this up on the 19th so its had plenty of time to generate an SSL so we are unsure why this is happening. The Customer

• BEWARE- Posted documentation and "solution" does not work for deployment

  Followed the instructions to "easily" deploy the unattend agent for ZohoAssist.  The batch file/GPO combination simply does NOT work, no matter what you do.  The fact the posted instructions can be such a massive and obvious failure is unbelievable.  All you SHOULD have to do, according to Zoho is point to the file share in the batch file.  The batch file doesn't run.  Period.  Silent or not.  Supposedly a developer is looking at the batch file.  It's four lines.  How long does that take?  And how

• Virus Scanner fails

  I am trying to send out emails and the email client keeps telling me it can't scan for viruses.  Never had this problem before.  Tried with multiple emails and different attachments.  

• Very slow when sending emails

  Is anyone else having issues like this?  I'm trying to figure out if it's my internet or Zoho mail.

• Export / Import Issue - ZOHO_DDL_OPERATIONS is more than required length

  Alert Message Data preparation failed. Reason: The length of the parameter ZOHO_DDL_OPERATIONS is more than required length Am I trying to transform to much data? 

• For a campaign I set my own "Reply-to Address" but the recipient get another.

  Hello,  For a campaign I set my own "Reply-to Address" but once I sent the campaign the recipient get another value for the "Reply-to Address", something like this: campaign_66244604654+zcreply.15445af05ced44bc4b@zcsend.net I want to show the "Reply-to

• Zoho Desk CC Emails Not Caching

  Hi all, I have a funny little issue. I help manage Zoho Desk for a digital marketing agency where we provide support to customers that we've built websites for. Pretty simple.  For whatever reason, I cannot delete cached emails that appear in the CC field

• Unable to "really" use Zoho Mail

  Somehow i am getting the impression that Zoho Mail is deactivated for my account, it's hard to explain. I can access and login to mail directly via https://mail.zoho.eu/, i am receiving mails sent to my address but this is where the trouble begins. Any

• Receiving all the mesage in spam folder

  Hello, message I received always goes to the spam folder. Recently I have changes the DNS in my server. That 's all.

• Add email with plus sign in it

  When using the listsubscribe API endpoint, submitting an email address with a plus sign (+) in it causes the API to return the following error: {"code":"2004","message":"Invalid Contact Email address.","version":"1","uri":"/api/json/listsubscribe","status":"error"} Is there anything that can be done about this? Example contactinfo post: {"First Name":"William","Last Name":"Last","Contact Email":"test+william@gmail.com"}

• instagram stories

  Despite disconnecting and reconnecting my account, I do not have access to a way to publish instagram stories. Any one else run into this?

• Zoho desk not receving forwarded email

  Hello, I'm posting here because I'm facing a very annoying issue. All the mail that a forwarded to my zoho desk address are not appearing as tickets. - I can create manually a ticket - I Can send manually a mail to my zoho desk address and the ticket

• 'Score' column is missing in 'Leads'

  In Zoho CRM I've setup a Scoring Rule in Setup>Automation When I return to the 'Leads' section there's no option in the drop down list in Column Management to show the score! How do I add this? 

• Save and Resume - email address

  Hi,  I have selected the option in Settings to allow respondents to receive the saved form's link via email.  However this isn't being generated. Can you please explain what I've done wrong? Thanks, 

• Stateless Forms Popups are suddenly being stuck on page after submission.

  My application that has been working great for 3 years now suddenly this morning has a error. After submitting(Are you sure? message) the popup doesnt go away, it removes the background shading and just sits on the frame.  Anyone else seeing this? Like

• Zoho Flow and Woocommerce Custom Checkout Field Meta

  We have a custom checkout with custom fields.  The plugin works with Zapier and when you link Woomcommerce you can see all the custom field data.  Using Zoho Flow only shows the standard Woocommerce meta data and none of the custom fields.  I wonder what

• Zoho is a Visionary in the 2022 Gartner® Magic Quadrant Advert Pop up.

  Recently, Zoho has pushed a pop up add over the top menu of ZohoCRM that says "Zoho is a Visionary in the 2022 Gartner® Magic Quadrant..." Please stop using pop-up averts that overlay the controls of signing into the platform. If you are going to do this

• Automatic Date of Confirmation

  Hello,  Is it possible to help me with a custom formula for an automatic date of confirmation in Zoho People? I would like the field "date of confirmation" to be updated automatically with a date that equals 3 months after "date of joining".  Thanks, 

• Editing Numbered Lists

  When editing articles that use numbered lists, I have run into the issue of not being able to customize.  The biggest problem with this is when I need to continue a list from further up on the page, but I have edited a sub-list, and the numbering does

• Email not sending or receiving

  Hi My domain registered with zoho is  envabe.com. I am facing a problem i.e. email are not sending and receiving. I tried to send email to some other account, it's failed. I tried to received email from other account its failed again.  Following are the

• unable to scan for virus

  Please help I cannot add attachment; it says unable to scan for virus

• Projects Plugin cannot Create Task - Permission Denied

  I'm trying to use the Projects plugin to create a task from a ticket. Upon doing so I receive the error.  "Permission denied. Please contact your administrator." The plugin is authorised and setup sucessfully following the guide.  guide. https://help.zoho.com/portal/en/kb/projects/integration/zoho-apps/articles/desk-integration#To_integrate_Zoho_Projects_with_Desk

• Email schedule not sending emails

  Hi Since yesterday my programmed emails are not getting sent, any idea perhaps? Thanks!

• Unable to scan for Viruses on attachments. App update error message

  I can't upload attachments, the mac desktop app fails to scan for viruses.  Also getting a frequent error message saying the app failed to update? And advice please?

• Anti virus scanning in emails

  I notice that there is AV scanning in emails. But it is really annoying when I am unable to attach a file because, (a) zohomail is unable to scan the file (b) the file size might be slightly large and it takes huge amount of time to scan. Is there any

• Actual start and end date

  Hello, I have two questions: 1.- Can the milestone gantt be chronologically ordered? since the report "Chronological Gant" shows me the tasks separately and I need to see them together. See image 1 2.- Is it possible to add a field reflected in a column that indicates the actual start date and the actual end date of a task? This with the purpose of taking indicators. See image 2

• Can't see unscheduled tasks in GANTT Chart

  Hello, I have a project containing unscheduled tasks: If I move to Gantt & Reports > Gantt Chart > Unscheduled Tasks, I can't find any task: I need to see the tasks in order to set start/due date and duration directly from the GANTT view. How can I solve?

• Unable to add the Indian Bank Account

  i cant add the bank account from India

• POP and IMAP not working

  I have been successfully using POP and IMAP for the last 5 years for a small NGO then suddenly on Oct 16, 2022 it stopped working for one of the email addresses in the organisation while still working for others. I am unable to access POP or IMAP through

• ZOHO/Google Calendar Sync issues

  I started using the ZOHO/Google Calendar integration. It seemed to work fine for a few days---but this AM I went and added a few items into my Google Calendar---and it does not appear to be syncing. I reset the ZOHO settings completely. Any ideas?

• Next Page