• Zoho CRM creates leads on facebook likes, but no Social channel settings in setup.

  Hello. this is a follow-up issue on a topic that was marked as closed even though the issue wasn't fixed.  To reiterate: everyone who likes a facebook post ad gets added as a lead to the CRM. this creates tons of useless leads. I've been told that it's

• API list contact persons returns html meta tag to refresh to /home

  I'm trying to access contact persons in the inventory API using the contactpersons endpoint: https://inventory.zoho.com/api/v1/contacts/{:contact_id}/contactpersons?organization_id=my-org-id But all I get back is: <meta http-equiv="refresh" content="0;url=/home">

• Using lookup fields from Creator in CRM's linking module

  Hello, i cannot bind/map/read in CRM's linking module a Creator lookup field. I am using customer names within a creator app and want to map them with the customer id from CRM to show the related datasets from creator within linking module. Any chance

• Spell checker not working when editing articles

  Hi, Not a huge issue but the spell checker doesn't seem to be working in the article editor. Best regards Jon

• Cliq shows half shared screen when maximizing

  Hi, While in a meeting, when I try to maximize the other person's screen, only half of the screen is shown and the other half of the full screen is my open chats and the remote work badge that can not be removed. I can not minimize it again or end the

• Select the associated bill number or bill type in Vendor Credit (Debit Note rather)

  I am trying to create Vendor Credit Note, which is nothing but Debit note in standard terms, it is showing me error of "Select the associated bill number or bill type.", there is no option to specify bills associated. Can some one help on this? Here is

• BANK CHARGES

  When paying a supplier via credit card we are charged a fee. I process the payment through payments made and then enter the fees in bank charge. However i get this message :  Bank charges are applied. Please select a bank account. And it will not let

• adding a service item to an existing item group and its variants

  Hello I need to create multiple end user products which are a combination of item variants with an added servise For example, we buy a standard plain black blazer in both boys and girls sizes from 26" to 52". These can be sold to general public as plain

• Combining Warehouses with Open Invoices

  We have just moved all of our products from multiple locations (warehouses) into one location (Warehouse). We just totaled and added all existing inventory into the new location (Warehouse). But, we are needing to go back through and make sure open sales

• Invoices in Arabic are blanks

  when printing invoices  items names dos not appear it is just blank why that happen i stooped using the service  ​

• Zoho CRM creating useless leads on FB ad like

  Hi all. I've been running a very simple ad on FB. Pretty basic, done from the actual social rather than from the ads manager. Everybody who likes the actual post gets saved as a lead to zoho crm. We've only got zoho social and woztell connected to our

• Recent Activities - not detailed enough

  See attached screenshot. These are the recent activities for one of my subscriptions. I appreciate knowing the "who" and "when", but I still need to know "what" happened. This is a step in the right direction, but not finished. A very common recent activity

• WhatsApp messages not landing in Desk

  We have been receiving all our support tickets from WhatsApp on our Desk dashboard. But for 2-3 hours any of the messages sent to our WhatsApp support number are not landing on the dashboard. We have enrolled for the IM beta access. I expect the earliest

• Zoho Recruit Currently Down; Unable to Access Status Page

  Is anyone else unable to access Zoho Recruit today? Getting an error message? Do we know how long it will be down? I tried to access the Zoho Status page and even that was blank! (https://status.zoho.com/) Perhaps someone has a different URL? Thanks!

• Can't delete function that are not related to workflow

  Hello, I have functions that are marked as used in Workflow, but the workflows have been removed. However, the functions used have not been released. How can I remove the functions that I no longer need.

• Month to view printing with too much white space showing on each day

  Ive just gone to print out my usual month to view calender and in the print preview there is extra white space showing on the separate days. Shown by the red line on the attached image. I print in landscape view and scale down to fit on A4. But now the

• Google Translate Does Not Work With All of Our Organization's Accounts.

  I recently set up the Google Translate integration with SalesIQ. The integration works on all of our older Zoho accounts, but for any Zoho account that was created within the last year or so the translate feature does not work. I have tested the affected

• Time logging issues

  I am losing times tracked on tasks. The problem is that it is not clear when the time is logged, when the timer is stopped or when the task is closed? I've done both and neither works. Whats more when the task is closed, the tracked time disapperas (i guess bc it shouldve been logged) but when it's not logged you've just lost your tracked time.  The bigger problem is the UN-NATURAL way this time logging is set up. On every other plat form that tracks time, it is made clear to save timer or log when

• Zoho subscription webhook adding an extra & after url parameters

  Webhook url to which subscription update is being posted is  http://Saurav.insync.pro?agdid=ezi7BpsBsEy0D-vYohMwFQ& However, in the configuration section of the webhook, only one key value pair is added in the url parameter section. This can be found

• Unable to connect to your account - Gmail migration issue

  Hi there,  A new user today :) Am trying to migrate emails from my Gmail account to my new domain name business account but receive the error above. A search of old topics shows you need allow access from less secure apps in your google account, however,

• Email Bounces from nhs.net email address from personal mail accounts but all is fine from Campaign scheduler.

  As above, get we bounced emails from nhs.net email addresses from our personal or alias email accounts, even when directly replying to their incoming mail.  All other emails are not bouncing. We have send a campaign to nhs.net accounts and no bounce backs.

• Expanded View of tables not shown

  Hello, We created a dashboard with multiple widgets, multiple charts and 4x Pilot views. When I create an PDF from the dashboard without any filters I see that the 4x Pilot views are added as "Expanded view" at the end of the PDF, which is great. When

• Banking feeds not working properly since June 2022

  I have reported this in zoho books being a zoho one user since 16Aug'2022 18:42 IST. However, no solution and only excuses from Zoho Books team. If your Third Party Yoodlee cannot provide quality services and cause problems with its clients and is unable

• Zoho Marketing Plus X Shopify integration error

  Hello! When I try to connect Zoho Marketing Plus and Shopify, I get the following error message when I arrive on Shopify: "You can't install this app using the link provided. Contact the developer for support, or visit the Shopify App Store to see all

• Card Declined

  Tried many times but the card has been declined. I have asked the bank but still it is showing the same problem. 

• Social Integration Not working

  Hello, I would like to integrate our Facebook and Instagram but integration is not working it's freezing can't do anything.

• Email notifications for calender events have stopped working

  Hi, I have several weekly recurring  calendar events set up that send me email notifications 6 hrs and 5 mins before  each event. They have been working well - some of them for years without any problems. However in the last few days they have all stopped.

• Wiki Export site not working

  The Export feature at Settings > Export & Import is currently just downloading a zero-byte file. Tried on a couple of different wikis. Tracking Id: GWZ1048

• Incoming Mail Not Displayed In Inbox

  I recently created my account with a custom domain (moving from G Suite), and am able to send and receive email at my address. However, for some reason my incoming email is not put into my Inbox; the only way I can see my email is in the All Mail view.

• Zoho CRM Validate Field with a Function Cannot Get Vendor ID

  I am working with the Vendor module.  I am validating a field using a function.  I use the Vendor ID associated with the Vendor Name in a subsequent look up.  The code I use is: //  First two lines are the standard reading of the record passed to the

• No sync of shared calendars in Zoho Calsync on Androind 11

  Hello, Can you please help with the above please? In your Calsync app I can only see my own calendars not the shared ones (I am not talking about the group calendars, just shared ones) I have just spent 4 hours trying to sync calendars between your web

• Zoho does not send invitation email if meeting is created in calendar

  Hello How to overcome the problem with not sending invite letters about creating an event in the calendar? Read https://help.zoho.com/ many requests on this topic. And not one answer. In addition to the standard answer - write to us by mail in support

• Shared Calender Issue

  Hi Since your last update we are missing key features we once had.  I am the owner of multiple calender's. I have my staff as delegated users so they can edit, change colours, delete, etc. Since the last update they are no longer able to change the colour

• Hamburger menu Subscription Details link not working

  On a wiki's top right hamburger menu, the Subscription Details item goes to this link: https://wiki.zoho.com/WikiSettings.do?t=18, which returns an empty page. Tracking Id: GWZ1049

• Zoho Subscriptions Export has lost STATUS field

  Hi, For years we have exported our subscriptions every month so we could do our own reporting and budgetting.  However, we went to run our export today and notice the STATUS field for each subscription is no longer available for export.  What is going

• Assign tickets based on "To Address" or "From" address

  Hi, I'd like to auto-assigne tickets based on "To Adress" : for example, if a customer knows my agent and send him a direct email with support adress in cc, i would like the newly open ticket to be directly assign to the agent. Same thing using the "From

• Mail is extremely slow in Web interface and Outlook

  Mail is extremely slow in web interface and outlook. In outlook, only mail header is getting downloaded. Mail body and attachments are not even getting downloaded.  In web interface, attachments are getting huge time in getting downloaded.  Please find

• Impossible de positionner un évènement sur plusieurs jours

  Bonjour à tous, Depuis quelques jours, impossible de créer un événement sur plusieurs jours J'ai beau indiqué 16 décembre dans la case au, cela n'est pas possible. Merci de votre aide Fabrice

• Amazon FBA Stranded inventory

  I am constantly getting error messages on Amazon saying that my inventory in the FBA warehouse is stranded.  I have to keep going back to the inventory items in Zoho and marking it as an FBA item, but something keeps happening to change this as I’ve had

• Modifying custom function for record creation

  Hey Everyone, Posting here to get some thoughts about an issue. My organization uses a custom function to transfer a record from Deals to a custom module (Lab Services). They are looking to move more info over from the Deals record, but I can't, for the

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