• Zoho Desk - Analytics Sync failure

  Hello, The synchro between our Desk and Analytics Apps does not work anymore. The error message says: Reason for Sync Failure: The plan for your Zoho Desk account does not support Zoho Analytics integration. Solution: Please upgrade your plan if you want

• Time and date format settings across Zoho apps and automation features

  Dear Zoho Corp., it feels for us frustrating to see so many time and date format settings spread all over on each Zoho apps, with each one having its own uniqueness. We understand there could be some application-specific needs to address but we'd like to see the ability to set from Zoho One the default behaviour allowing the admin to set application-specific exceptions. We're also writing to address the issue we're facing with some apps (Zoho Sign, Zoho Forms, Doc Scanner) for which the date is displayed

• spamming mail

  Hi Team, User ID : 774229688 We are using zoho our website We got the spam mail for this i have added the zoho default verification filed but still got spam mail. we are using 3 form on websites . form are same with same filed . pls help me out this spamming

• ERROR invalid client api v2

  Hi! I'm getting  ERROR_invalid_client while trying to generate access and refresh token. I have registered client on zoho.eu domain account(which works fine). But when I trying to do a login from another (zoho.com) account I'm getting ERROR_invalid_client. How do i fix this?

• ZOHO CRM - Bugs nightmare , neverending problems?!

  Hello everyone, Don't know where to start...I was using Bigin by Zoho until early July 2022 and then my needs got bigger so I transfered to Zoho CRM professional license after that my problems started because developers didn't clear my logs. Problem NO1

• NOT RECEIVED OTP CODE TO SIGN IN

  Hello, My colleague can't sign in Zoho mail because not receive OTP through her phone number Pls help and thanks

• Android App: Cannot move messages to inbox

  Often I search for an email that is Archived, and then want to move it back into the Inbox. When I press Move, I am given a list of all the folders I can move the message to, but Inbox is not in the list. However if I find the email manually in Archived,

• Outbound email error 553

  My outbound emails now create a 553 error when sending. my domain is FinnsUK.com how do I resolve?

• Date Field not Populating

  Hello when uploading data, the Date columns return with no data at all, the data table has about 6 million rows. I am not sure how to fix this?

• Troubles with video in meeting desktop

  Hi, I just installed meeting desktop to test it but when i launch the sesion it appears an error saying camera not founded. I checked my privacy settings and it's ok. If I launch the webinar at chrome it runs perfectly. How can I solve this?

• IMAP - Apple Mail app keeps downloading all email messages.

  It keeps reloading every email, so it is all synced with the server, but when i close the app, or when i turn off the phone and go back to the mail app, then it just starts all over again, it removes all the messages from the phone and starts reloading

• Images in Reports suddenly no longer loading (except on an older computer)

  I have several Zoho Creator reports w/ images hosted via Godaddy web server. Last week, all of a sudden, all images in all reports stopped loading on all up-to-date Macs and PCs within our company. The only computer able to see the images is a 2011 Macbook

• Microsoft Word getting blank document when using TrueSync or Genie

  Hi,  I'm encountering a problem when trying to use Microsoft Word 2019 to edit a pre-existing file on Workdrive. For both TrueSync and Genie, the desktop app opens with a blank document instead of the pre-existing non-blank document.  What is strange

• Problemas para cargar mi pagina principal de zoho crm

  Oops! Something went wrong. We were unable to load this page. Una personalización de pestañas

• Submit button not working on wordpress website

  I integrated Zoho in my wordpress website medtigo.com/about using zoho campaigns plugin but the submit button is not working. Looking for possible solutions.

• Close a sales order

  When a invoice is created from a sales order, the sales order is marked as billed or partially billed. However, we have some situations where this does not work: - For some reason, the invoice was created directly (not from the sales order). In this case

• Zoho Marketing Automation - Zoho CRM integration error

  Hello, I'm trying to import lead from Zoho CRM into Zoho Marketing Automation. When trying to associate the Zoho CRM account I get this error: Any hint on how to solve? Thank you

• Mail search problem. Support problem.

  I have a paid IMAP account. On May 30th I contacted support that mail s earch gives results for the last couple of years only. it was not like that before. I have my customer archives starting from 2005. And I need all of them to be searchable. Later

• 'Refresh token is not provided

  when i am using get all records zoho crom dashboard to our website then occure error ('Refresh token is not provided) using php sdk samples code. please anyone provide me solutions or implementation code of insert and fetch records to zoho crm dashboard

• Two completely different audiences can now choose a topic that's not ment for them

  Hi, We have two completely different audiences that we send email campaigns regularly.  We migrated to topics and have two topics one for our audience 'employers' and one for our audience 'candidates'. Our newsletters are not ment for both audiences,

• Equity Sharing Opportunity for Website Development and CRM Services

  We are an investment company based in Houston looking for a website developer/Zoho CRM configuration specialist. You will be helping us develop our website, complete configuration of our CRM software, create dashboards and create a training document for

• Flows Currently Being Queued for a LONG Time

  As also reported in the thread below, we too are having a number of Flows stuck in Queued now - some for over 1 hour. Clearly this there is a problem with Flow that is impacting multiple accounts. Yet the status.zoho.com for Flow still shows fully operational. 

• Search isn't working properly

  I just found that Search All Folders isn't working.  I cannot get the search to work when I know I have an email in a sub-folder, trash folder, and Spam folder. I can search for the email with it right there and the search all folders does not find them. I have to switch to search this folder in order for zoho to find it. Search all should search all folders as we may not know where a email is. Please get this fixed. Also...A suggestion is that the search needs to be a better or more inclusive search.

• Zoho One Accounts No Longer Eligible for Zoho Desk Sync to Zoho Analytics?

  As Zoho One users company wide we've had the sync from Zoho Desk to Zoho Analytics working correctly for quite some time and have not made any changes to the set-up recently. Today the sync began to fail with the explanation " Your Zoho Desk account pricing

• Problems sending emails with attachments

  We have problems sending emails with attachments, when they exceed 200kb are not sent from Apple Mail, I can only send them from the interface Zoho mail web.

• Attachments Not Available While Replying

  A very common use case for our support is to get pictures from a customer detailing their issue. They send these pictures to us as attachments in their email. When we go to reply, we often need to reference back to those images. Unfortunately, in the

• Zoho Crm and Zoho Bigin Deals Integration Problem

  Hello, I equate my sales opportunities on zoho crm to zoho bigin, but although sales opportunities appear as a list, it only shows 2 records as canban, what could be the problem.

• Deal totals not updating in dashboard

  I closed a deal as won and the value updated on the Deals page but not on the dashboard.  I hit refresh multiple times and the dashboard still shows the old value.

• Bigin cant login to email channel with office365 Account

  Hello, I keep getting the response "Looks like the password you entered is incorrect"  when trying to log in with my Office 365 account.  I have checked and the password is correct.

• Gravatar doesn't accept domains with email provider Zoho

  HI; I tried to register my domain accounts on Gravatar, but system said that my email provider blocks some of their emails, so I can't use all accounts with my domain. Is there a method to allow Gravatar/Wordpress' emails, so I can upload an avatar for my addresses? Thank you. Dr. Kira Smith

• Search in mail doesn't work ?

  Suddenly we cant use "Search in mail" No matter what search for we only get the message " No messages match the search criteria" - We need this to be fixed ASAP. What to do ? Thanks in advance 

• Can't Synchronize Outlook or iPhone Folders

  This is the error I'm getting: Task 'Synchronizing subscribed folders for xxx@xxx.com.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders. Error: Cannot connect to the server. If you continue to receive this message, contact

• Completing tasks suggestion

  Original Post: I'm not sure when it happened but the checkmarks to mark tasks as closed directly in a deal/account/etc view seems to have been removed so have to open tasks to close instead. Update: This is no longer a 'problem' but now more feedback

• Flow - Function problem

  I have spent days trying to get this to work, but I cannot get it to work.  I have a flow that triggers on a zoho form submission.  This form has a field called "Employee_ID" on it.  I need to fetch the creator record and retrieve the record ID so I can

• Zoho Leave API invokeurl returns error code 7019 "Missing parameter(s) in the request"

  Hi, I executed this in Zoho Flow to update a Leave Record in Zoho People :- ======================================== UpdateLeaveRecord = invokeurl [ url :"https://people.zoho.com/people/api/forms/json/leave/updateRecord" type :POST parameters:UpdateRecord.toMap()

• UnParsable Date From Zoho Calendar

  Hi, I'm trying to send new events created in Zoho Calendar over to Todoist and have an issue with the date format in Zoho Calendar. The Date format Todoist needs is 2016-09-01T11:00:00 Zoho calendar date looks like this: 20190612T160000+0100 I'm trying to use the following to convert the date: string ConvertCalendarDAte(String CalDate) { result = CalDate.toString("yyy-MM-ddTHH:MM:SS"); return result; } The error is get is : UnParsable date at line number 3. Resolve the errors and try executing it

• The Commerce New Order trigger doesn't provide the Email Address or Company fields

  Hello, While there are other ways of getting at them, it would simply things streamline certain flows if the "Company" and the "Customer email" fields were both available directly from the Commerce New Order trigger.  Both are also absent as an available

• problem with my workflow on my two crm

  Since this morning, when i create an opportunitie, my workflow don't work. Usually and since 1 year a never had any problem, even yesterday he was working well. My workflow triger a fonction when i create a new entry. When i use the fonction manually

• Email Notifications not sending

  Hi, I have seen a few similar issues.  I have set up an email notification to go to a few people when a lead is created under specific lead source.  The workflow recognises the lead but will not send an email notification.  Does anyone have any ideas

• Issue with Paste Formatting

  Hi there,  We're currently having an issue changing the paste format in all writer. When pasting, if we change the formatting, i.e. "Keep source formatting" / "Match destination formatting" / "Text only", the Text only option deletes the text. Changing

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