• Bug: Zoho CRM "Create Module Entry" for Cases does not seem to work

  I'm trying to create a Case in the CRM via flow. I've set all my fields manually but when I test I get the same error "Required Field not Found, check input for Status"  But my Status field is already set. Hopefully I'm not missing something obvious!

• Email sent from Zoho land in Spam folder

  Hi, I have configured the TXT record on my DNS settings as below but emails sent from Zoho inventory always land in my customers' spam folder which is causing us a huge problem: v=spf1 include:zoho.com include:_spf.google.com include:spf.sendinblue.com

• Add PO# to Invoices and Custom Fields to Invoices & Estimates

  I am at the end of my ability to continue using Zoho Books without this fix. The invoices and estimates when viewed by a client in mobile version are missing the PO and any custom fields. I cannot control what device clients use to view an invoice or

• Reports needs changes (Fine tuning) Branches Introduced but reports by Branches not available.

  Dear Support, Report in Zoho Inventory need some fine tuning.  For example a)  Warehouse report doesn't allow us to select report by Warehouse. b)  Committed Stock Report doesn't give us option to club all the quantity by Item code.   e.g. If I want to

• Desktop App keeps freezing

  As of this morning, the ZohoMail Windows app keeps freezing up. Shutting it down and re-opening it doesn't help, and I have to restart my computer in order to get it working again - only to have to freeze up again a short while later! I've been using

• Unable to use the AND operator when filtering with Tags in Zoho Campaigns

  I have two tags in Campaigns.  279 of my contacts have Tag 1 (Hambletonian) and 279 of my contacts have Tag 2 (Do Not Mail) , I need to create a filter that displays those that have Tag 1 and DO NOT have Tag 2.  I created the following Advanced Search

• GMAIL "Send mail as" Authentication Failure

  I set up sending my ZOHO email through GMAIL. By following instructions in ZOHO help, I was able to send ZOHO in my gmail account. However, it suddenly failed several days ago. So I tried to set it up again, and I always gave the following error: Authentication

• Zoho Creator and Zoho Sites Member Portal

  If I navigate to: Zoho Creator - Application - Settings - Customer Portal - Configure Portal - Portal URL It says I can choose a custom domain on my website. For the domain, Is it possible to host the portal on a page within my zoho sites member portal?  For example, my clients would log in through my website’s member portal, select a page, that page would be my zoho creator app. That way my clients would only have to log in once. Thoughts? 

• PHP SDK return inprogress with bulk_request_id = null

  Hi, I'm currently having a issue on post https://sign.zoho.com/api/v1/templates/[Template Id]/createdocument response is "bulk_request_id": null this is the payload I'm sending "data" => "{"templates":{"field_data":{"field_text_data":{"surname":"Mendez","firstname":"Arnold","cellnumber":"0123456789545454","id":"2323232"},"field_boolean_data":{"POPIA

• Black listed

  Hello. I want to report that  sender1.zohomail.com is been black listed by UCEPROTECT-Level. If I send emails to some recipients, I get the following email back:     ----- The following addresses had fatal errors -----       [Status: ERROR, Address: <obdsub1@tresnamuda.co.id>, ResponseCode 454, 4.7.1 Service unavailable; Client host [135.84.80.216] blocked using dnsbl-1.uceprotect.net; IP 135.84.80.216 is UCEPROTECT-Level 1 listed. See http://www.uceprotect.net/rblcheck.php?ipr=135.84.80.216, Status:

• Emails are bouncing because your IP address is blacklisted

  Please correct this ASAP.  We cannot continue using your service for business email if you IP's are getting bounced! ERROR CODE :550 - 5.7.1 H:SC [136.143.188.17] Connection refused due to abuse. Please see http://spamcop.net/bl.shtml?136.143.188.17 or

• Importing Help Center - from export Help Center

  Hi guys, I'm trying to import a copy (which I exported out of DESK) of our help center into a new Zoho Desk environment. Though, when starting the import, only 5 fields are able to be mapped. What I don't understand is, I just exported the Help Center

• Set up zoho mail with iPhone

  hi, I had problem setting up zoho mail to work on iPhone.  I got error message imap and username password not correct.  There were quite a few users had the same issues.  can you give some guide on the setup please. 

• IMAP Problems - Server refusing connection!!

  IMAP access has been horrible all day and now connections cannot be opened at all. Please help! IMAP4rev1 Server logging out Protocol: IMAP Server: imappro.zoho.com Port: 993 Error Code: 0x800CCCD9

• Erro 550

  Estou tendo problemas para enviar e-mail para meus clientes em meus pedidos do e-commerce. Recebo os e-mail de erro 550 como mostra a imagem abaixo. Já entrei em contato com o suporte do meu e-commerce o as configurações da plataforma com o Zoho estão

• how to manage damaged stock?

  I have products (laptops and cellphones) damaged in my inventory, and I want to sell them in parts (screen, memory, etc). Which  is the proper way to write-off the inventory and record the parts that we salvage?

• Migrating

  I need help, migrating my data from WAVE, been trying to import it. but still we are unable to migrate it. Possible to help us?

• Need to backup attachments to each prospect record

  We have thousands of deal and prospect records, with critical documents, we need to download. Is there a way to mass download the documents or do we still have to go one by one? 

• Canvas Limit Reached

  I have switched from Trial to STANDARD subscription. When I try to access more than one of the created canvas pages or try to create a new one I get error CANVAS LIMIT REACHED. Thanks

• TEAMS invites look like emails in Web but not on iPhone

  Hi.  I don't remember this historically, so I think this is a relatively new issue. Two separate people from separate organizations sent me a calendar invite, presumably from Outlook (since these are TEAMS meetings).  In both cases, on iPhone everything

• Converting Estimate to Invoice does not carry over correct shipping address

  New problem.... Problem occurs with repeat customer. EXAMPLE: We create an estimate for Jon Doe (Jon Doe is a builder so each project has a different shipping address) EST-01 - shipping address is 123 sample rd When converted to an invoice (123 Sample

• How to upload Suppliers invoices to Zoho

  Hi, would anyone please be able to assist me. I need to upload my suppliers invoices to Zoho with all the details eg product name, product code, price and stock amount. 

• How long should it take to add a product to Zoho for it to appear in my website on Wordpress

  How long should it take to add a product to Zoho for it to appear in my website on Wordpress

• Multi-Select Lookup

  Hello, It would be great if Zoho Recruit had a Multi-select lookup. We have so many use cases where we would need that field type: Add skills to a candidate from a skills module Adding multiple account managers to a client etc. Thank you very much for your consideration.

• Corrupt attachments - disable AV scanning?

  Hi, I regularly get PDF attachments from my accountant and they are corrupt. It seems to be caused by Zoho Mail (if my accountant CC's the email to another address the attachment sent to my Zoho address gets corrupted, but the attachment sent to the cc'ed

• How to stop an event from running?

  We accidentally changed the date to today's date and now the event says it is running. The event start date is now grayed out. 

• [Apparent Bug] Zoho Writer Does Not Keep Publish Settings and Secretly Reverts Back to "Within Organization"

  I use Zoho Writer to create Web pages that are accessible by anyone on the Web. Zoho Writer does not keep Publish Settings, and secretly reverts back to "within your organization." Secretly because the UI indicates it will continue to be "public on the

• Problem create email

  @1_Madhumita R @1_Reuben Samuel J ​ I not create email tri@Luwih.com . "EmailId already exists". Please help me @mike

• Links sent in email from CRM are replace with sender3.zohoinsights.com

  Our business has come to a stand still with clients reporting the same issue when trying to click on links sent from CRM. This site can’t provide a secure connection sender3.zohoinsights.com sent an invalid response. Try running Windows Network Diagnostics.

• ZOHO MAIL DOWN

  Zoho mail is down??? I can't access zoho mail at all

• Encrypted the form need you to release the black asap for voting form

  Release and reactive

• host smtpin.zoho.com[136.143.191.23] said: 554 5.2.3 MailPolicy violation Error delivering to mailboxes (in reply to end of DATA command)

  I create a group in zoho mail. Then in zoho calendar I created a group calendar, added a group event, and chose that group in zoho mail to send the email notification to about the new event being added to the calendar. This is the error I keep receiving

• Mail Forward Failure

  Since several week I have the same problem each dayt with the same kind of mail when trying to forward it. I receive a mail from mailer-daemon@mail.zoho.com wich said The following message could not be forwarded to destination@gmail.com for myemail@email.com

• Custom html email template not saving

  Hi, I have created a custom html template in Zoho Meeting but I am not able to save it? Is this a known problem? Maybe because of an error? And how to solve this issue?

• Create account with no mobile phone

  I have an E-mail account at Zoho and and need to create a second E-mail account with a separate inbox.  From reading the forum I understand that this second account must be created as a new account at Zoho, as if I did not already have an account.  I am not able to create this new account. The page for creating a new account https://www.zoho.com/mail/ requires a mobile phone number, and I do not have a mobile phone or any way to receive text messages on my home telephone. Is there some way to use

• Published form move right and left when swiping

  Attached screen record.  is there any way to fix it?

• URGENT - Unblock My mail Me Please

  My account is blocked despite clearing out emails.  cs-1@knk.com.vn

• No puedo enviar o recibir correos a dominios especificos, a gmail y hotmail si envia y recibe

  ya tengo mas de un mes con este problema, volví a conectar el DNS, a conectar los TXT, MX, etc. y no he tenido mejoría. Estos correos ya tienen años y recientemente se presenta este problema. Por ayuda.

• "The specified procedure could not be found"

  I'm using WorkDrive on a Windows computer. When I go to the folder using the file explorer and click on an image file, I get the message specified in the subject. Any ideas on what's going wrong?

• How do I create a customer and charge them using Zoho Forms?

  Hello, I am trying to use Zoho Forms as a questionnaire and checkout page. I have the forms set up and I enabled Stripe payment but I am trying to use LeadDyno for affiliate tracking and that means I need the email of the customer that paid to be attached to the payment. This is a pretty small thing that is making a HUGE difference for me and slowing the release of my checkout portal. I have tried as much as I could in Zoho Flow to make this work too and I am still at a loss. I really need to attach

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