• Calendar invitation responses don't show in Apple Calendar Application

    I'm syncing my Apple Calendar with Zoho using calDAV. Events appear properly in their own calendar, however when an invitation is sent, there is no indication of a response in the Apple application. Responses are indicated properly in Zoho Calendar
  • The due date in the custom view is reduced by one day when the view configuration is saved

    I create a custom view in which I want to use a due date criterion. Here I select the desired date and save the view (see initiallySelectedDate.png). Unfortunately, only tasks and issues with the previous day as the due date are displayed. If I switch
  • File Transfer

    When I access tool to transfer files from a unattended access client computer to a technician computer using receive, really long name files seem to just sit in a queue waiting to be transferred. Then everything else selected to be received after just
  • Using Postman CRM API Collection can't Generate Access Token and Refresh Token

    Hi, I have been trying to explore the API using the Postman API Collection by following the instructions described here: https://www.zoho.com/crm/developer/docs/api/v2/api-collection.html However, I have been unable to get step 4.2 to work "Generate Access
  • PayU integration not available under Zoho Commerce payment gateways

    Good day, I would like to integrate PayU as a payment gateway on my Zoho Commerce online store. This article shows how to add it > https://help.zoho.com/portal/en/kb/commerce/user-guide/payment-gateways/articles/payu However, I do not have the option
  • Woocommerce Connection Errors

    I'm using the invokeURL() function in a Deluge custom function to send JSON payload to woocommerce using a "Woocommerce Connection" app. However, a "401 cannot create resource" is response i being returned despite having the proper credentials and using
  • Migrate from GoDaddy office 265 to Zoho mail

    Hello There, I'm trying to migrate from GoDaddy office 265 to Zoho mail but I couldn't get it to work.  I've tried all migration options in the Zoho Mail Control Panel: Office 365, POP, IMAO and even Microsoft Exchange without any succuss. I get errors
  • Using Zoho Desk as a Customer of Zoho for getting Support from Zoho

    This is being activated for several people in our company, but is not working as per our expectation. We wanted all cases relating to our company to be visible to all stakeholders in the company. Currently, they can only view their own tickets. Please
  • Wrong Line numbers in Failed automations report

    The line number reported in the report does not correspond with the line in the function
  • How can i make math defined in node js function?

    why math not defined here?
  • Error al enviar correo

    Me es imposible enviar correos ; no me abre la opcion  Como puedo solucionar?
  • Deleting Record with ExternalID Dosent delete internally

    I deleted the record containing ExternalID  But when I add the record again with same external ID it gives error Response {"data":[{"code":"DUPLICATE_DATA","details":{"api_name":"Code","id":"4342876000009687028"},"message":"duplicate data","status":"error"}]}
  • Instagram Business Posting Error

    Hello!  We have been receiving the following error message when posting to Instagram on Zoho Social for the past two days (and on and off for the past week). We have successfully posted on Facebook and Twitter.  Instagram Business Profile: Uh oh! This
  • codeigniter application with smtp

    $config = array(             'smtp_host' =>'smtp.zeptomail.com',             'smtp_port' =>587,             'smtp_user' =>'user, 'smtp_pass' =>'password',             'protocol' => 'mail',             'mailtype' => 'html',             'charset' => 'iso-8859-1',
  • List View - Mass Action Menu Buttons Gone from All Views

    All of our List View - Mass Action Menu buttons are gone from all views and won't show up no matter what permission are set. This correlated directly with when we started using the new canvas views. But even when we switch back to standard views the buttons
  • Duplicating pivot tables

    I've been doing loads of pivot tables recently and have noticed a quirk that might need to be fixed. If you try to duplicate a table with special characters in the title  () - & it doesn't duplicate. The main one that causes the problem is & but sometimes
  • Lead Conversion Mapping - Matching Field Length Error

    I'm trying to map new fields in Leads to Potentials and Contacts. I'm getting an error message that says, "Parent field No of Employees of length 9 should be less than or equal to Potential's field No. Employees of length 5."  When I go into Potentials
  • No Reporting for SLA Violation tickets based on SLA Violation date & time

    We've struggled significantly with this over the last week so I wanted to share in the hopes of saving others the same aggravations. Maybe Zoho might even see to fixing this or someone might come up with a brilliant solution! We use various SLAs to specify required response and resolution times for Tickets. The total number of tickets that have violated SLAs in a specified time period can be viewed in the Zoho Desk provided (thus unedittable) SLA Dashboard in the Report module of Zoho Desk. Of note,
  • Résolu - Pas de réponse du support Zoho Connect

    Bonjour, Mon organisation utilise Zoho Connect (Réseau Externe) en plan Enterprise pour fédérer les entreprises de notre groupement et j'en suis coordinatrice technique. Nous adressons régulièrement des tickets de remontée de bug ou de commentaires via
  • Connection does not exists

    Hello, I'm trying to create a chatbot that on customer email will return the list of orders by this email. For this purpose created zohobot with Plugs that should fetch customer order ids from Zoho CRM by email. i added code to the SalesIQ Script orders
  • Zoho Flow / Zoho CRM / WebHook creating a sales order error

    Hi, I'm facing a error that I can't solve. The path begins with a external ERP sending a signal of a sales order, via webhook, to zoho flow. In my design, I put the first step to create a contact in Zoho CRM, them create an Iten in Inventy (or update
  • Cannot create new user account due to AS101 internal error

    Hello, I am trying to create a user account mfolkes@theaoks.gq. For some reason, whenever I try to create the account, I get an error message saying: AS101: Internal error occurred. If you guys could please help me out ASAP, it would really be appreciated. Thanks! Noble Obodum Chief Operating Officer Webmaster Adventist Outreach Kids nobodum@theaoks.gq
  • Api Version 2 Refresh Token invalid_code

    Hello, I'm having  a problem that I don't know whats causing sometimes the refresh token failed, what's the possible reason please having a invalid code error when refreshing the token? here is the response {\"error\":\"invalid_code\"} Note: it works for sometime then after making a lot of request the error happens. Is there a possibility that the Credit limit in here https://www.zoho.com/crm/developer/docs/api/api-limits.html causes the error? Thanks in advance
  • Notebook Linux is not working anymore after Ubuntu upgrade

    Hello, Unfortunately the notebook app on Linux is not working anymore after upgrading Ununtu to version 22.04. i'm getting a blank screen and the close automatically after Is there a planned new release for the app ?
  • Transcript loading issues

    I am able to transcripe an audio note on my mobile device however if I click the transcript icon on the audio note when on the desktop or the webpage version nothing happens and the transcript boxes stays blank.
  • Zoho Subscription Country data not passed to Analytics

    Hi, can anyone help with this? The country data from Zoho Subscriptions were not all passed to Zoho Analytics. How can I troubleshoot this?
  • Zoho Compliant with GDPR?

    Hello,  A month ago I have posted this question and there is no reply until now. Can somebody please pay attention to this? Is Zoho compliant with new EU legilastion on GDPR? in Zoho Recruit  • Using Zoho Recruit  •  1 month ago   Hello, I would like to ask if Zoho is compliant with the new EU legislation on GDPR (General Data Protection Regulation). Have you already started preparing for this? Will you provide us with any kind of a certificate in order to be able to prove it for our legal entities?
  • Creator new user no access

    Hello, We created a new user with a completely new created e-mail. Impossible to give access for Creator use. even after an invitation its an error. How is that possible if we didn't reach our limit of paid accounts per month ???? See attachment. There
  • Firefox addon not working

    Cheers, I just installed the Firefox addon and it doesn't work at all. When I click it it keeps trying to connect and nothing happens. Using the latest addon and Firefox 57.0.2 on windows 10. Any help would be appreciated. Thanks.
  • Can't access zoho DNS URL

    Greetings, Hope this finds you well. I'm trying to point my zoho.com domain to another provider but i can't access the DNS domain manager, it says: Error: Invalid username/password combination for domain.com. Authentication Error.
  • Office 365 IMAP wrong credentials

    Hi, I am trying to connect ZOHO CRM to office 365 (Imap). But everyting i try it keeps saying there is someting wrong with the credentials. But i am 100% sure there are correct en tried it with a different IMAP connector, and that worked fine. I also made a app specific password in Office365 Can you help me? Herman
  • GMail - Undelivered Mail Returned to Sender

    Hi, It looks like I have a problem with GMail: e-mails come back with the following: ERROR CODE :550 - 5.7.1 [136.143.188.50 12] Our system has detected that this message is             5.7.1 likely unsolicited mail. To reduce the amount of spam sent
  • Too many failures for the recipient

    I am getting this error when sending emails. How do I get rid of this "permanent error"? --------------------------------------------------------------------------------------------------------------------------------------- This message was created automatically
  • getRecordsById not working for fetching from Books custom module

    The custom function I am working on is pretty simple - I need to fetch a record from a custom module in Books. Here is what i am using: response = zoho.books.getRecordsByID("Countries of Origin",orgID,recordID); info response; OR response = zoho.books.getRecordsByID("cm_shipping_detail",orgID,recordID);
  • Não consigo publicar a landing page criada

    Criei uma landing page com um forms do zoho forms e agora preciso publicá-la para divulgar.  No entanto, não estou conseguindo publicar, pois preenchi errado no início sobre já ter registro de site e agora não consigo iniciar novamente as configurações.
  • Not Synching with Chase Credit Cards

    I have been waiting for Zoho Expenses Support for a WEEK now to fix the problem with the connection to Chase credit cards. None of our transactions are getting downloaded. They keep telling me that there is a problem with Yodlee and need to wait in a response.  I am seriously considering taking my business elsewhere.  We run a large summer camp and our staff have hundreds of transactions that need to be submitted.  The longer we wait, the more this piles up.  Not a happy customer.
  • Cannot add user on Creator

    Hello, After a long time of trying we still don't succeed to add a new member to the CREATOR. How is that possible if we didn't reach our limit of paid accounts per month ???? See attachment. There is always an error when "enabling".  But also an error
  • How to Get An Image's URL once it's uploaded to library

    I'm starting a new thread... clearly no one at Zoho is paying attention to the now 6-year old thread: https://help.zoho.com/portal/en/community/topic/how-to-get-an-image-s-url-once-it-s-uploaded-to-library Are there any plans to fix Zoho Campaign's "Library" tool , and allow developers to access image URLs? We have different developers working on our emails, and rarely use templates. We need a place to host our image files used in the emails -- this is only possible if we can see the URLs. This is
  • Instagram Problem

    Hello, I am finding that a few of our client's Instagram posts won't publish once scheduled. This has happened over the last few weeks but wasn't happening to those accounts prior to this Could someone help, please? 
  • internal notifications not working

    After recent troubleshooting in ticket #76712026 we were able to restore email functionality to zoho crm users. However, we are still receiving the attached message. All functions seem to be working except internal notifications are not working. For example,
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