• Erros de edição de texto

  Estou com problemas nos envios de e-mails na plataforma campaigns. Edito o texto com título e imagem, e quando envio o remetente recebe todo desconfigurado, com partes do texto faltando, ou com fontes diferentes dentro do texto, diferente daquilo que

• Conditional Formatting for cells containing duplicate values not working

  Hi, I noticed today that the conditional formatting that is supposed to highlight cells containing duplicate values does not work anymore. It now highlights all cells even if there are no duplicates. This behavior changed today as far as I can tell. See

• custom button bug

  Hello, I am using a custom button to validate a field with my api, but I have noticed that sometimes the button does not work, you have to make several attempts until it returns. Sometimes it doesn't return anything and just refreshes the page I will

• Calendar invite compatibility from Zoho products to third-party calendars such as Google and Microsoft.

  Hello Zoho One community. I need your help and guidance, please. Use case: I'm on a two-person team running a non-profit of 800 attorneys, many who use Microsoft products, with 13 committees.. all with their own rosters and monthly calendar invites. We're

• Business account setup issue

  I want to be clear that I really, really hate putting private business like this on public display, but I feel as if it might be the only way I’ll ever receive resolution to this issue. I’ll try to be brief but please bear with me. Sometime in March,

• Zoho desk - Notification for Approval Not Received

  Hi , It seems we don't receive mail for approval anymore. Is there a way to configure it now ? I went to "Notify" Menu but cannot see it. It's annoying because checking the pending approval is a very small notification at bottom right.

• Email name restrictions?

  I'm trying to move to Zoho Mail and getting existing user accounts set up, but I’m seeing a "! AS101" alert when trying to add certain email addresses (or aliases). They are: facebook@<mydomain> instagram@<mydomain> personal_ebay_recovery@<mydomain> They're

• Zoho Sign - Integration send a document for signature, with a document from google drive

  Hello, I am facing an issue experimenting ZohoSign module on integromat The process i am looking for, is that when we upload a document in our google drive, we want to send them for signature to specific emails Unfortunately, i can't manage to make this

• 255 error configuring application error during installation

  Hi, got this error during installation "255 error configuring application" I was able to see the device on my console but now the device is no longer there. What to do? thanks

• Regarding Email Alert Notifications

  I have setup 10 email notifications in my blueprint. All are working fine too. But I'm receiving 10 different emails for 10 alerts, instead of 1 in a conversation view. If I change the subject of all Notifications to 1 common subject, will those be triggered

• אי יכולת לשלוח מייל כתבנית

  היי, אני מנסה לשלוח תבנית מייל אך אני מקבל שגיאה משום. אשמח לבדיקתכם. מצורפת תמונה

• Zoho One Auto Assign Apps by Department DO NOT WORK

  We are attempting to configure Auto Assignment Apps by Departments, but it's not working as illustrated by the video in the link below https://workdrive.zohoexternal.com/external/bc82fb84345eab7d3fa64ae390216d01884ca6088e3bf3b7c0cc44cfa09b918e Still without

• Zoho CRM Report Module

  We noticed yesterday the Report Module was updated, however I wasn't able to find anything in the release notes for this (https://www.zoho.com/crm/whats-new/release-notes.html). For now you can switch back between the old version and the new BUT, I have

• Artikelkopfzeile in der mobilen Version

  Unsere Angebote beinhalten immer Artikelkopfzeilen, sterben in der mobilen Version nicht dargestellt bzw. werden. Deshalb kann man mit der  mobilen Version nur Angebote ohne Artikelkopfzeile anlegen. Wann wird es die Artikelkopfzeile in der mobilen Version

• Busca de candidatos correspondentes ao perfil da vaga

  Olá a todos, O ZOHO RECRUIT não está realizando uma busca correta de currículos de candidatos com o perfil correspondentes as vagas, geralmente usamos "Encontrar candidatos correspondentes" e o ZIA. Os candidatos que aparecem, independente da porcentagem

• How to get the ID of the "Contact Person" by email?

  Hi, I need to get the ID of a Contact Person record in Zoho books by its email address.  When I do a request like zoho.books.getRecords("Contacts",organizationID,{"email":"sometestemail@here.com"},"zohobooks_custom") i receive the data about the Company,

• Calendar events sent to my Zoho email address going to GMail

  I have GMail linked to my email as a backup. Most of the time whenever a calendar event is created and sent to my Zoho email address it will show up only in my GMail account and not Zoho, and it will be addressed to my GMail address. Then whenever I open

• Copy data from one subform to another subform in a different mainform

  I have two sub forms in different main form. I want to fetch all the subform rows from one subform to second subform. Thanks in advance. 

• CORs needs fixed on required js files to allow Connect to work

  Made another ticket but getting no reply so will keep posting These are the errors when trying to attach a file to a paid external Connect network. 

• Coupon in der Artikel-liste nicht mehr sichtbar

  Wir haben einen Gutschein angelegt, der Rabatt wird nun nicht mehr bei der Artikel-Liste gezeigt. Nun noch im Artikel selber

• Search Contacts API not working properly; Returning 204 status.

  Search Contacts API returning 204 response when trying to fetch the contacts based on phone number. It is working abnormally. Sometimes when i try to hit the api it return the contact but soetime it returns the empty repsonse with 204 status. Bellow is

• New DESK UI not refreshing

  the new UI is not refreshing  automatically when a tread is updated, this need to be resolved 

• Can only assign single user to feedback

  In Zoho Sprints, you can have multiple assignees for bugs. In Zoho Projects however, you are forced to have a single assignee in Feedback tasks. We avoid using Feedback for this exact reason. When you link Zoho Sprints to Projects, the bugs in Zoho Sprints

• Import new account ID

  Hello How can I import a csv of accounts without account ID's and let Zoho generate it ? I saw a previous post of people doing it themselves via excel but I cannot take the risk of having a duplicate by coincidence Thank you

• Permitted User Of Email

  Hello there, so I'm trying to setup Discourse Forums, and I've ran into a little problem regarding the mail service. I'm using Zoho obviously and well apparently it's one of the harder ones to use. However I've been told I need to make sure that a user

• Emails suddenly not being received

  My email account suddenly stopped getting messages yesterday afternoon. This morning I started getting regular "Connection to the server failed or was dropped" error messages when using Outlook for Mac v16.60. Repeated activation of send/receive in Outlook

• Getting Mail Error Code 550 when using Hubspot

  Hi there. I just purchased Hubspot Sales Professional and linked my Zoho Mail account to create sales automated sequences. I enrolled a bunch of emails and this morning when the emails were being sent I started to get a lot of these errors. While some

• Offiline Payments

  Hi guys, we use cash on delivery and bank prepayment. Can you confirm that only 1 can be configured? Or there is a way to configure 2 offiline payments? Thanks,

• I am not receiving any emails from binance.com

  Hi, The last email I got from binance.com into my zoho account was April 23, 2019. Since then, I have not received any emails. I've also checked my Spam folder and I have also tried adding them into my whitelist but I am still not getting any emails. Kindly advice. Thanks, Franz

• Lost Ability to Navigate to Other Zoho Apps

  I feel like I'm going crazy. Normally when I'm in CRM, there is a Z icon in the upper right next to the settings icon. I could click that and then quick jump to other Zoho apps (primarily Invoice). That Z icon is now gone. How do I get to the main Zoho

• Custom Layouts problems

  Recently the custom layout for mobile and tablet have stopped being applied in some reports. Attempting to make changes to the custom layouts for mobile and tablet have no effect. Can you check this please!

• Mail Server Issue

  When attempting to send out emails within the ticket portal, I am being met with an error code (see attachments). I also noticed under the notification center, there is also an error showing.

• Can not add a .top domain that I own

  When I try to add the .top domain I own I get a response that the domain is not allowed and to contact support. I opened a support ticket and sent an email in 24hrs ago and have not had any reply, as a new customer moving from google workspace, this is

• Unable to save integration in Desk

  Hi. I have a problem when I tried to integrate Zoho Desk within Zoho CRM. When I try to integrate Zoho Desk through the marketplace of Zoho CRM I get the message "Unable to save integration in Desk" I did the configuration and everything looks good but

• Assessment Error

  The following error messages are encountered when the assessment link is clicked from the Email Template: Sorry, the page you have requested was not found Permission Denied I am using an administrator access, the assessment module is set to public read/write/delete,

• Unable to receive zendesk setup email

  Hello, My team is unable to receive zendesk setup emails which is needed for them to work. Eventhough our clients has sent it, is not received from our end. I don't know if Zoho emails allow emails from zendesk. Please help.

• Primary Email blocked

    On checking our records, we see that your account was blocked on suspicion by our Abuse Monitoring System. WHY IS THE FOLLOWING CONSIDERED ABUSE?!?!?!? I SENT OUT 8 EMAILS YESTERDAY AND 5 THE DAY BEFORE. All were legal or bank related! To check the

• New Users Can't Be Added to Custom Apps

  I have a few custom apps created in Connect, but anytime new users are added to Connect they can't be added to the custom apps. This is the case for both apps on the company wall and apps in groups. When I add new members to the group they don't have

• Unable to recieve emails from client since March 22 2022

  I have been unable to receive emails from an important client since March 22. I have double checked MX records and my DNS provider settings according to articles from the Zoho help articles, but still cannot receive emails from this client with the domain

• Shared links are not working anymore?

  We use in workdrive external share links with only options Set password, Set expiration and Request user data all off. Till yesterday these links works ok but now we get "Link is not usable anymore" Even when i make new link, 2 mins ago, it will not work. Please help

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