• Réinitialisation 2FA ?

  Bonjour,  Je m'occupe depuis peu d'un extranet pro sous Zoho Connect et plusieurs membres ne peuvent plus accéder car ils ont mis en service le 2FA au démarrage, puis sont resté une longue période sans se connecter, ont entre temps changé d'équipement

• Invalid Entries Found on Hidden Required Fields

  When I submit a new record a warning appears that says "Invalid Entries Found" on a hidden required field.  When a required field is hidden an error should not appear.  And it hasn't for me in the past.  How can I fix this problem?

• Can't log in to Android Zoho Mail app

  When I open the app, I have options Sign In, Sign in with Google and Sign Up. Clicking on any of them results in infinite waiting

• my email is blocked

  Good afternoon!One of the emails we use (contato@big10.com.br) is blocked. We tried to unlock it, but received a message to contact support. How shall we proceed?

• No puedo desbloquear cuentas de correo

  Buenas tardes. No estos pudiendo desbloquear mis cuentas: lucasgiustini@estudiocontablegp.com.ar info@estudiocontablegp.com.ar Se bloquearon por uso sospechoso, lo que sucede es que estaba cambiando al IP de mi computadora probando las funciones de AVASt. Seguí las instrucciones, de soporte. Fui a panes de control / soluciones de problemas / desbloquear cuentas / restaure contraseñas. Y nada... Necesito solución los antes posible. Saludos.

• Bookings Notifications for Staff

  Good afternoon.  We are currently working on the trial version of Bookings as we review its usage for our client needs to schedule with specific team members.  We set everything up and it appears to be working, with the exception of sending an email to

• Can't create Manual in company wall

  Have issues with creating Manual in Company Wall area. And also when I try to move to company wall from group. Just have connected new domain for it. https://connect.gdc.club/home

• Not able to open Zohobook

  Dear Team, Urgent request We are not able to log in on our Zohobook account. Kindly support.

• Regarding credit note recent transaction of a particular customer

  How to see particular customer recent  transaction while creating credit note in zoho ??

• Multiple fields in a custom button in a related list

  Hi I've a problem with custom fields in a button in a related list.. I want one property of the parent entity and the id of the selected child entity. As a result the values are only when I set only one value. Example: In a custom Module "Households"

• Email from CRM being Blocked or Marked as Spam by Google

  In the last 24 hours we have noticed emails triggered by Zoho CRM are being blocked or marked as phishing by Google. Specifically the messages being block are ones that included a link with those links being replaced by the zohoinsights-crm.com domain

• Error when sorting ticket

  Hello guys I'm having a big problem today, every time I try to triage a ticket I get this error.           When I try to reload the page and try the action again, the same thing happens. I need some quick help on this. Yours sincerely, Fabio.

• MX, SPF, DKIM records issue

  I am having some issues with verifying the aforementioned records. Adding the records prompts a fail message. I read the “learn more” section regarding the records, but haven’t found a solution. I need assistance with solving this issue and I appreciate

• What functions can be created using Workflow Rules ?

  I have been trying to understand the workflow rules in projects, but there is no certain example I found knowledgeable. Please provide some real project examples so we can understand how and where we can use the workflow rules. Thanks      

• Getting "ther

  We recently noticed that events on our zoho calendar (for ONE USER) was not syncing to his outlook calendar.  We tried to restart the sync, but now notice that we get the following error when we try to turn the integration on.  Any ideas??

• Time stamp incorrect time

  Hello - The date of the auto time stamp is correct, but the time is off. I have set and double checked our timezone in the settings area. But the time stamp is off by at least 2 hours. I haven't really looked for sure. I need to know morning/afternoon

• Sales Month on Month & YTD Sales Excluding Current Month

  I have sent this through to Zoho Support however so far they havent been able to come up with an answer.  I have 2 problems to solve as follows: Sales Month on Month Calc I would like to create a widget that shows the sales for last month (e.g. Mar 22)

• Opening Balance for Customer as Credit Balance and Vendor Debit Balance

  Hi, I am facing issue to entry for Opening Balance for Customer as Credit Balance and Vendor Debit Balance. In the Zoho books no option directly. I was confused to entry in credit note as not understand which account should used .Please guide step by

• Emails not going to gmail accounts

  Hi, can't seem to send emails to some gmail accounts.  I've redacted all emails.  This is the message that shows up : Message blocked Your message to  has been blocked. See technical details below for more information. The response from the remote server

• ZohoCRM API V2 /w PHP SDK 3 - INVALID MODULE

  I'm trying to add a SalesOrder to Zoho CRM via the PHP SDK3. So far I have Zoho connecting, and I have successfully created a "Lead" based on the sample code. Now I am trying to get a SalesOrder created in the system but am hitting the exception: API_EXCEPTION

• Email Sending Failed - SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

  I'm trying to send mails using zoho smtp server from my WHMCS Installation but getting the error : Email Sending Failed - SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting. Please help.

• Zoho doesn't send invite for new member

  We added 4 users and the 5th doesn't receive an invitation for Zoho Team Email: - upgraded the plan so this is not an issue - checked spam, social folders on gmail Best regards, Peter

• Error 0x800CCC0F Outlook

  Hello, i cannot send or receive email in outlook. can you please help. 'Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'

• Incorrect synchronization with lead module

  I have a sync set at a daily sync frequency. In practice, I now have 1571 leads in the lead module. The list in front of it is synchronized and has 2407 Leads records. I checked, it does not make sense even in front of the list of all the leads including

• Zoho Desk not working using Site Domain Name

  I am trying to access my Zoho Desk.  It is directing me to my website  However I am getting a 400 error.  I suspect it is becasue I have moved hosts and changed my Cloudflare.  I need to have the redirection removed on my Zoho Desk so that i can again

• Default views: Recently Created/Modified

  Your "hard code" views that cannot be deleted or edited are missing a VITAL sort field in Recently Created or Recently Modified views for prospects, accounts, or job tabs: THE DATE! How can you sort by created date to see what's the newest? How can you sort by modified date to see what's the newest? You can't!  Create a new view?  No, that's just more clutter in the view dropdowns.

• Zoho Sign "Unable to process request"

  We have 3 SignForms, but accessing them via the URL now results in "Unable to process your request" when submitting the initial form, with no further information as to what's going on. The forms are active, and nothing looks out of the order in Zoho Sign,

• Can't follow forums in Zoho Community

  I don't know where to add this but I am unable to follow any community forums. Take this Desk one for example. It shows 169 followers, I click follow and it says success and goes up to 170 followers but it does not save and as soon as I refresh or navigate

• No longer have an option to save any articles as draft

  Since I upgraded our account yesterday, I no longer have the option to save articles as a draft it seems. I have a Publish button and the exit button has a 'Save & Close' (which you would think would save as draft but it also publishes it). And if I close

• I unable to receive emails

  I am able to send Emails but I unable to receive emails; returned error ( 550 No Such User Here. how to fix it ?

• Data centres

  I'm in the process of migrating a domain & users from Gmail to Zoho. I have emailed support twice in the last 3 hours but no reply - and I posted a question here - which seems to have disappeared. Could anyone please advise on data centres? I'm in the

• Calendrier iphone

  Bonjour, Comment ajouter le calendrier zoho sur un iphone pour gérer son agenda depuis l'iphone ? et que cela mette a jour zoho Cdlt

• Cannot connect to Instagram or Facebook via Social Media

  Zoho social. Is this common for Facebook and Meta to constantly break the API so that we have to reconfigure everything? I DO have admin rights to this page on Facebook.

• I can't compose or reply to emails

  Hi,  I can't compose or reply to emails from the zoho.com website, but I was told that my account isn't blocked. I missed a call from Tech support to help me resolve this issue via desktop support. Can someone please call me back? Please write me at info@mhprocurement.com and I'll send you my phone #. Thanks in advance

• Model diagram add relationship path

  Hello, How is it possible to add a link in the model diagram (a new path between 2 data tables) ? In attachment the link exists for the dates (in green) but I would like to link "user" to "visits report owner" (see red link). I cannot add a path in "configure

• Update contact numbers from ticket

  Would it be possible to update the Contact phone information from the fields in a ticket, ONLY if the contact numbers are empty? The scenario is that on the ticket, I have the phone number set as mandatory. It happens that agents are filling in the phone

• Forwarding bills to xero

  I want to set up an email forward to Xero so that I can automate sending bills. However, as there is a verification required (because the email forwarding email address is outside of the organization) Xero cannot read the email or show me the code or

• Verification Error: There are no CNAME records found for your domain.

  After several weeks, the TXT record update still isn't working. Now I'm trying CNAME. The error is nearly instantaneous. The request to verify is erroring out much too quickly for me to believe it's actually trying and failing to query the CNAME. Can

• Não consigo enviar e receber emails

  Bom Dia!!! Desde o dia de ontem 28/03 não estou conseguindo enviar e receber e-mail. O que pode ser?

• mail problem

  hello my e_mail is not working does not send and does not receive

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