• Zoho CRM E-mail missing

  Hello there, the issue is pretty simple but incredibly annoying for us. Basically we can't see ANY e-mail we sent from zoho crm. As you can see in the picture, there are no e-mails but there should be plenty and...It's the same in every contact page.

• Save button in resources does not work. Zoho Calendar

  The save button does not work when we add a new reservation or we want to edit an existing one

• Having trouble with the Node JS SDK Version 2

  I am suddenly getting an error: UnhandledPromiseRejectionWarning: TypeError: responseObject.getFields is not a function.  I have never had this error before and my customer portal app has been running perfectly for weeks and now it suddenly just broke

• Submit to Client Email Not Working

  Hello, When I go to submit a candidate to a client, it appears the email to the client is no longer working.  Is this going to be addressed soon?

• Problem migrating Account Owner with Accounts from other CRM

  I am trying to migrate account data from another CRM using the Data Migration function within Zoho CRM.  The Sales Rep field in my source data is mapped to the Account Owner field in Zoho.  However, the data does not migrate and I am alwys listed as the account owner.  I have tried 3 accounts using 3 methods for Account Owner Id – User Name, Zoho User Id (zcrm_3...) , and email address associated with the user. Users were created manually within Zoho. The migration completes successfully but always

• ERROR - Calculate Hours Remaining p/Day

  I am trying to use the query to calculate the number of hours needed p/day based on the number of hours left on a job and the number of days until its due. This is just part of the total query I am writing The problem I am having is that when I code to

• Unable to import data from Azure SQL due to unsupported date format

  I am having trouble importing data from Microsoft Azure SQL Database. My tables have a column of datetimeoffset(3) type which Zoho doesn't identify as Date. If change the Data Type to Date manually, it will result in the following warning: "The chosen

• Not able to send email

  Hi for the longest time I have used my gmail to receive my email from Zoho, then I use my Gmail to respond without a problem. A few weeks ago that stopped working and now again. I cannot send out of gmail account although the settings all seem to be correct.

• Unable To Receive Email from GoDaddy & SendGrid

  I am unable to receive emails from two email providers/services: SendGrid GoDaddy The only time I get an email is when using localhost/my laptop but that's the same code I use on a GoDaddy site.  The code used for localhost/my laptop and on GoDaddy is

• [Minor bug UI langauge selection] Bug in organization account (Zoho books)

  When selecting language for user interface, many languages are not starting with a capital letter. English, Dutch are fine but some like italian, espanol etc. should be capitalized as well. This should be an easy database update.

• How long is Zoho books going to be down?

  Zoho Books has been down since yesteday, any idea as to when it will be back on line?

• Relay configuration issue

  We are receiving the attached message. Please help us resolve this issue. I noted the text in the sceenshot here as well in case you can't open in.  Hello,   The Relay Configuration for the domain staffleasing-peo.com and feature Mass_Email has failed

• Internal exception when using postUrl.

  Hi, we are triying to make a POST request using a custom function. We have the url, encoded with encodeUrl() and a map with the header parameters (including the access token). Our function takes some information about a lead as parameters. So, we have something like: hdr=map(); hdr.put("key1","parameter1"); hdr.put("key2","parameter2"); url = "https://something.com"; url = encodeUrl(url); response=postUrl(url,hdr); text = response.get("responseText").toJSONList(); info text; We Error at line number:

• Bug in send for review

  Hello, I have created and prepared new campaign and have the following message , impossible to send for review - nothing happens while clicked... What is the problem? 

• New ticket is being created as duplicate if someone that was cc'd in original replies

  When someone that was cc in original ticket replies to it, in Desk it creates a new ticket instead of appending their reply to the existing ticket... Surely this should not be happening?

• Calendar no longer works in NAVER Whale

  In South Korea the Whale browser is more popular than Edge and Firefox. It is chromium based and regularly updated. But Calendar now shows a "not supported update your version" message, which doesn't appear to make sense. Are the checks being done for

• user full name CREATOR app

  Hello, How is it possible to have a full name in the Creator Application instead of the e-mail or automatically generated name from Creator ? See attachment, we would like the full name as it's the case in another app we use. Thanks

• Unable to change time entry in Zoho Books to "Invoiced" via API

  I'm using Postman to update a time entries to have a status of "Invoiced". When I send: https://books.zoho.com/api/v3/projects/timeentries/1872928NNNNNNNN?organization_id=6NNNNNNN With a JSON string of {"billed_status": true} I get this error { "code":

• Issue with a blueprint transition using API request

  Hello I have created a function in the Zoho Flow app, which should perform a blueprint transition.  par = Map(); par.put("toNotifyContactForResolution",false); par.put("content","Solved"); param = Map(); param.put("RESOLUTION",par.toString()); result

• Zoho CRM imap mail integration - we need the CRM to see not only the imap inbox but also a specific imap folder not to loose archived emails

  Hi, We are evaluating Zoho CRM and email integration is very important for us. I have tried the IMAP integration to Zoho CRM and would like to know if the system could be configured in such way that when an email is received to our inbox on the imap server

• "You do not have sufficient stock to create out-transactions..."

  Hello, I received this error, trying to convert SO to invoice:  "You do not have sufficient stock to create out-transactions for the item CMP 6. Please restock the item and try again." But I DO have stock... Noticed that if this Composite item is bundled

• Zoho still blocked from sending email to hotmail/outlook

  How many more days must we endure not being able to send email from Zoho accounts to hotmail/outlook.com accounts?  At least 3 days I've been trying to send an email... ERROR_CODE :550, ERROR_CODE :5.7.1 Unfortunately, messages from [103.138.129.1] weren't

• Error When making an API call via PHP SDK: zsign\SignException: [9031]: Ticket invalid

  Using the PHP SDK I have setup a Zoho Sign integration with my application that allows me to manage and send documents and templates. This is all done with embedded signing. I recently put the integration into production, and after switching from development

• Many issues with Zoho Meetings Webinar

  We have been trialling the use of Zoho Meetings for Webinars. So far, we've run 3 sessions.  Today's webinar was a major embarrassment for the following reasons: 1. Many attendees were unable to get their audio working even if we have given them permission

• Cliq Group issue

  Hi Tean, kindly note our Team subhashree.p@qbrainx.com   & Gowtham.j@qbrainx.com both are unable to add aakash.s@qbrainx.com to the cliq group  Daily status call - Flexcub. Also we are unable to create a new group including Aakash s ( aakash.s@qbrainx.com )

• Customer Portal Can't import Data from Cloud

  As a customer portal. The user can't import data from cloud service 'Only local, copy ...'. There is no option to allow my customer portal to import data from could. Is it a limitation or we can do that someway?

• Dashboard data permission based on user

  Hello, We have a dashboard full of widgets, charts, ... with data from different applications. How is it possible to share this dashboard filtered so that each logged in user (non admin) only sees their filtered data in that dashboard?  Picture in attachment

• Page parameter not passing to form field

  Hi, I'm trying to pass a simple text value to a form field in a page using a parameter.  I'm sure I've achieved this easily before so need to double check. I've checked the parameter is being passed by adding a panel to display the parameter value which

• Bulk Update Error

  Hello everyone, I'm having a problem using the bulk update feature. I am trying to update the properties of some contacts which is done in a for each loop which  I have a map containing a list of items to update e.g Nb: Numbers have been edited for privacy

• Automatically create and assign custom module record

  Hi there, I want to create a function but struggling. I want to create a process so whenever a deal is marked Won a new custom module record is being created and associated with the related Deal. Also, would like to pull some data from the Deal module

• Merge

  When i merge pictures it keeps closing

• Email is going to the receiver multiple times

  I use Outlook android app on my phone to access my Zoho email account. When I send any email from that account, the email is sent multiple times. This happened multiple times. Please have a look at this problem and solve the issue as soon as possibl

• 553 Relaying disallowed

  I cannot receive emails but send them. This are my DNS settings: can someone help me out pls?

• Dashboards not visible

  Hello, I have shared a dashboard with 2 non admin users with the exactly same filter to only see their own data. They also use the applications exactly the sames way.  How is it possible that one of them has 0 data in Analytics ? see attachments tha

• Creator Filter user non admin/write

  Hello, How is it possible to filter reports in Creator to our need? Normal users (such as Mathias19) have non admin permission. They should only see the reports that made on their name (like logged in user I guess ?). "Write" users only can create reports

• Filter page logged in user

  Hello, How is it possible to filter a shared page info on the logged in user ? My filter on the page in attachment gives the total count of all reports created by all users in the application.  But I actually want that this page shows only the number

• Can't add developpers to our zoho creator app

  Hello,  I've been using creator individually for a little while now,  Recently, I wanted to add one of my co-workers as a developer on our app so that they could also help with troubleshooting, development and scripting.  However, whenever I try to add

• All notifications disappear if I swipe one (Android)

  When I have several email notifications (on Android 12), if I expand the drop-down list, then swipe one away, the rest disappear too. This only happens with Zoho, no other apps. With other apps, I swipe one notification (from the drop down list), and

• ASAP widget close button

  Hi: The close button on ASAP is not intuitive for the users to find. I have seen so many of our users struggling to find the close button on the widget. it's very unintuitive to find the close button on the left bottom. Can this be moved to the top right, please?  I am happy to show the various customer recordings that we have with your product/engineering team. It's a minor UI change but would be a  huge relief. It's painful to watch a user struggle to find the close button.

• Zoho Show - Deleted Slide Still Plays

  I have embedded graphs from ZOHO analytics displayed using ZOHO show.  One computer I use in my office to create and edit the slideshow(s) and I have another computer hooked up to a TV on my shop floor to continuously display the slideshow on a loop.

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