• Mail Outgoing blocked.

  hi my email address cheewee[@}icreationslab[dot]com seem to be blocked. any idea how to unblock and what is the reason it is being block as i didnt send any bulk or spam mail. please help asap. has been blocked due to security reasons. Block Type: Mail

• The name on one of our emails doesnt change

  Hi Zoho, An email out of the four shows that we have shows the name Constantinos which i set when i created it. But i tried changing it to ReefandCo and it told me that it was saved it, but still shows Contstantinos. The problem is that i need to change

• I'm not receiving email

  I can send but not receive. I did test sending to gmail and ok but when I answer I don't receive. In gmail I get message of address not found.

• IMAP error when moving message into folder other than Inbox

  Hello, I encountered a problem when moving messages to a folder other than Inbox using the IMAP protocol. Error returned by ZOHO: NO [CANNOT] Invalid target folder Stacktrace from com.sun.mail library: javax.mail.MessagingException: A50 NO [CANNOT] Invalid

• can't send email from api of wordpress

  I am using wordpress pulgin "zoho mail",  can't send email now,  the "test mail " function is feedback"Mail Sent Successfully", but I did't receive test email had send. The api connection is fine too, why? If I try sending email from mail.zoho.com, the

• Query Table Option

  Hi guys, I need to create a Query Table in my workspace and the Query Table option when I cliked + Create. Regards

• E-mail, Phone and more fields not show in other modulo

  Hello, when i search a contact in other module like and i put a contact what he have an e-mail and phone on the contact module, when i put the same contact the fields like e-mail and phone not show the original infomation. In 4 weeks ago this information

• Intro video at Zoho OneAuth website is not available

  When clicking on the Watch video at https://www.zoho.com/accounts/oneauth.html the video is not found. Also, there is a Category missing for that app here on Community so I selected Zoho One as the closest category.

• Account Block Information

  Hello i have been getting this whenever i try to sign in. any idea on how to unblock my account Your account arashid@softnet.co.tz has been blocked due to security reasons. Block Type: Web access blocked. Suspicious login activity. Block Type: Mail Outgoing

• CSS code for larger rectangular logo on the right of the chat widget

  Hey, anyone out there have the CSS code to put a larger rectangular logo on the right side of the chat widget? Also, are there any good CSS lists out there other than the limited one on Zoho?  Thanks!!

• Meeting Password

  When we try to pass on the zoho meeting via meet.zoho.com, now a days it started asking for  password. -I am not sure where to find the password - I don't need to set the meeting password. How to avoid it? 

• tengo mi cuenta bloqueada o hackeada, les aparece a los clientes que no se encuentra

  No se encuentra mi cuenta de correo, ruego me informa del problema

• Shopify integration not syncing with Zoho Inventory

  This started happening on Monday. I've reauthenticated the integration. I've made adjustments to the unsynced orders and resynced them but they still aren't syncing.

• 500 error when requesting mail API for messages

  I'm following the search email documentation. I made a request for http://mail.zoho.com/api/accounts/724572269/messages/search?searchKey=subject:meeting and I'm getting: { "status": { "code": 500, "description": "Internal Error" }, "data": {} } What could

• Zoho desk won't refresh my ticket, says "aw snap" and does nothing

  Zoho will not refresh my ticket it says "aw snap please refresh your  browser" Refreshing the browser, clearing the cache and restarting it does nothing to refresh the ticket. The customer has updated the ticket but I can't see the update because of this

• Contracts Not A Link in CRM

  When using the 'Request Contract' button in CRM, once a contract is generated an entry appears in the 'Contracts'  section of a Deal. But, these contract entries are not selectable meaning you can't click on them to open the contract within the Contracts

• API OAuth 2.0: Request failed with status code 400

  I'm using the Zoho Mail API trying to follow these instructions for OAuth2.0. 1. I called the Authorization URI GET request in the browser address bar: https://accounts.zoho.com/oauth/v2/auth?scope=ZohoMail.folders.READ&client_id=1000.23UUJK43IAZY4NK9BOSL47RVJYUY6T&response_type=code&redirect_uri=http://localhost:4000/zoho_callback&state=87654677676321

• Gmail POP3 not syncing new mails

  Hi, I added my Gmail account via POP3 a while ago. In my Gmail settings I set POP3 access to only allow access to mails received since it was enabled. I monitored if everything worked in Zoho and decided to sync my mail history over to Zoho (so I have

• Issue with Bigin App Loading

  Bigin after login into the Android app just shows the loading page. And nothing comes on screen

• Contract Attachment not updated in CRM

  When using the 'Request Contract' button in CRM, the initial version of the contract is added as an attachment to a deal.  When the Contract get updated, such as signed, the version of the attachment doesn't get updated which leaves you with an out dated

• Zoho CRM Accounts not syncing with Zoho Books

  In Zoho Books, I have set the integration to sync with Zoho CRM Accounts. Unfortunately my CRM Accounts are not syncing. Has anyone else had this problem.

• Zoho Docs directory location always add suffix

  I was trying to configure Zoho Docs (windows) apps settings. But when I wanted to change the Zoho Docs folder, it always add "Zoho Docs" child directory whatever directory I select. It is technically a bad idea. So is there any way I can select the folder without "Zoho Docs" child folder inside my directory?

• Zoho Desk appears to be down across multiple browsers

  Is there anywhere I might find updates about this situation?

• I am not able to log into zoho desk.

  I am not able to log into desk it was working ealier today. I have included the error message.

• Error accessing our dashboard

  Hi, Today our agents have been reporting issues when trying to access Zoho Desk in order to attend tickets normally. A message "Sorry for the inconveniences. Try again later or report this issue in the comments form below" is dlsplayed with a form in

• "Call Now" action button dissapears after refreshing any page that using a Canvas layout

  This problem only happens with pages using a Canvas layout. If a Canvas page contains a "Call Now" action button, it will dissapear when the page is refreshed. See attached image for refference.

• No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain - soporte@sg-localizacion.com.mx

  Hello, my mail ventas@dream-home.com.ar cannot send mail. I already added what they ask for in the CNAME but it still doesn't send. what should I do?

• Create custom connection with Kaleyra SMS?

  Hi all, I am trying to create an CONNECTION for workflows so that I can use it repeatly. But it is not working. Hoping anyone can help.  Here is the API doc. Thanks so much. Here is the connecion setting. Here is the workflow where I want to use the connection

• CRM V2 API is able to create a record entry even when required fields are left empty.

  I have created an `Orders` custom module as follows: As you can see, the `random` field is marked as `required` field. When I edit an order on the crm, as expected, it does not allow me to save the form when I leave these fields blank (screenshot below).

• Zoho Mail Wordpress plugin "Invalid secret id"

  My website contact form isnt receiving emails to my zoho mail. I've tried installing Zoho mail plugin and have set the configuration correctly but it's giving me the "Invalid secret id" error.  Please help asap. 

• I am getting outgoing server error

  I have tried sending mail on my PC and on my phone both on wifi and on my phones cellular service and I am getting outgoing server error. It seems like zohomail is having some issues and the timing couldnt be worse for me

• Zoho Calendar Bug - auto resubscribing me to a group calendar?

  I'm seeing a bug where after unsubscribing to a group calendar, clicking on my personal calendar its auto resubbing me to the group calendar after a page refresh. Happens everytime without fail. Here is a video to demonstrate the bug: https://www.youtube.com/watch?v=Uuuj5R6b2ZE

• Webhook responds "410" to Frame.io, "200" to postman

  Hi, I am trying to configure a webhook trigger in Zoho Flow to be called by the Frame.io whenever there is an update in that app.  After configuring the webhook and activating the flow, Frame.io always gets a "410" response which suggests that the webhook

• Persistent Problem

  Hello, you told me to tell you if the problem persist, we need to erase data from ours tests in the analytics It persist, we have erased the surveys response from the survey and the data still exists in the Analytics Tables from the Survey integration. 

• Scheduled emails with html inline table do not take into account color of conditional format

  Hi, I've a scheduled email of a html inline table which contains conditional format. But when the recipients of the scheduled mail receive the email they do not see the coloring: Please support. Thanks!

• NÃO CONSIGO ENVIAR EMAILS, APENAS RECEBER

  Recentemente meu domínio foi congelado e após a regularização somente recebo emails em minha conta, no envio dá esse erro: Já revisei as configurações e nada resolveu. Como resolver? Obrigado.

• Inbound Call notification no longer appears RingCentral

  Since I set up RingCentral with Zoho whenever I would call into the Ring Central number we would get a notification in Zoho about the caller and if they had a record in Zoho.  That no longer happens. RingCentral says it's Zoho's problem and a Zoho tech

• Failed to open link download page

  I am trying to provide some support to my mother in Australia from the UK - so I am connected to the zoho.eu server, but when I send her the link to use, she gets an error message saying the server cannot be accessed (or something similar) at the present

• Non riusciamo più ad aprire le email in arrivo su IMAP

  Da questa mattina non riusciamo più ad aprire le email IMAP.  fino alle 9.00 di oggi abbiamo operato senza problemi e non è stata apportata alcuna modifica alle impostazioni. come possiamo fare ad avere assistenza?

• No Emails from jagex/runescape

  I saw a similar post to this but I too am not receiving emails from jagex/runescape. The emails stopped coming to my zoho account in July of 2020. Now I am urgently needed to receive a email from them because I have lost my account access which has 5

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