• SMTP from Gmail stopped working

  Hi, today when I started sending emails via Gmail, it sopped working. Gmail returned me an email saying I no longer have access to my email. But Zoho webmail works, POP3 works, when I tried to update my credentials on Gmail, they they were checked and

• Deluge script to flag duplicates

  Hi, I can't enable email as a unique field since there is a use case where there can be two leads for the same person e.g. buying two different services that require different workflows to happen at different times. But we get a lot of repeat inquiries

• Unnable send mails

  Good day ,  Hope here i cand find a solution for my problem , I have my DNS  hosted on Cloudflare . I've configured mx record, dkim, cname , dmark and i have 553 error invalid domain. Moreover , there is some problem with MX record, i've done them several

• Reason:553 Relaying disallowed. Invalid Domain - xxxxx@swttanners.co.ug

  Hello,    Our domain "swttanners.co.ug" was expired. After renewing we cant sent mail but can receive only. If we try to send mail getting error "Reason:553 Relaying disallowed. Invalid Domain". Please help. Thanks & Regards, Saquib Munir.

• Urgent Help Needed

  Hi - I keep getting Error 553 Relaying Disallowed..   My domain name is fine and has just been renewed. Yet I am getting this error. Please help, I need to send emails urgently. My domain is vanillamoonphotography.com and my email is info@

• Creating a Dialog box with two fields to fill once the Stage of the deal is changed to certain values.

  Hi there Zoho community, Appreciate your help. Let me present my problem at this point. We want to enable a dialog box whenever the stage within the Deals module is changed to Closed Lost (which has 3 variations). In that case, we would like to create

• Pipelines and Stages

  Hey, am having issues with adding a new stage whenever I want to add a new stage and i click save I get this error plz help

• Zoho Finance Limitations 2.0 #13: You can't search the list of Customer Addresses... you have to scroll through the whole list (all 200 of them)

  We have accounts with multiple addresses. Many of them have 40 - 60 addresses while some have close to 200 addresses. In books - Just click change address and search... easy - In CRM Finance you have to scroll through the huge list and to find the address.

• Zoho Finance Limitations 2.0 #19: Books Statement layout can't be customized to fit standard US windowed envelope

  Another small limitation. We do monthly statement runs and mail (in addition to email) out several hundred statements each month. For the previous 15 years we've used windowed envelopes and quickbooks. However Zoho books places the sender address on the

• Fill values from account when selected

  Is there any way to fill values into a new item (Quote, Deal, Sales_Order, etc.) when the Account is changed. I've tried using workflow rules, but they don't seem to be working the way I'd expect. And I can't find any sort of equivalent of the creator

• Cant access my business email Teechng.com

  I have not been able to access my email for several weeks, in addition i found that a device (laptop) was logged into my account in Iwo , Osun state which is almost 500km from my location . attempts to resolve this issue with your support department has

• Create deal via API

  Hello!   I try create deal via API. I recive access_token and put it in this code:   public function insert(){         $access_token = '1000.917e9c46e56677a285f4ac1b3f6d4298.ce3f663d3546f947b02583149a941b55';           $post_data = [             'data'

• Deleting members from Zoho Connect

  Hello, How do I fully delete disabled members from our network? We all find it very frustrating to have to sift through dozens of names of former employees when we want to tag someone who actually does work for us, or add people to a new group. I emailed

• Missing Email Template

  Hello, I have modified the Email templates within Zoho Sign to match our corporate colours. After a user completes a document and signs, they get an option to email the signed document to themselves.  An email is sent with the heading "Document copy".

• Inventory Serial Numbers - Only want on Packages, not on Bills

  We have thousands upon thousands of devices that we receive from our supplier. When we receive an order to our warehouse with thousands upon thousands of devices, we do not want to spend hours upon hours manually scanning those serial numbers into Zoho

• Email retorando

  boa tarde meus email estão retornando e os mx estão ok em meu servidor.

• Logged in user view

  Hello, We made a custom app (Days Off) in Zoho Creator. The Admin (who is also the sales manager) will create reports every month for every user (e.g. pierre_beerproject) by selecting a users name in each report. The purpose is that each user will have

• Does anyone know how to link Creator Users to CRM Users, or get a list of CRM users in Creator.

  We are creating Sales Orders from our creator app, and one of the things we want to do is set the owner. Is there anyway to get a list of users from the CRM - without needing to hard code a connection name. Or to link the two together?

• New User Verification Code

  We have added a new user, she got the invite (took forever but it went through) it is now saying her account is unverified and it won't send her an option to verify her account! Help!

• Spam Detection Free Edition

  Hi, We are trying trialing Desk as a replacement for our new ticketing system but all emails are flagged as spam, we have disabled the spam detection filter under general settings though this doesn't seem to do anything. Is it not possible to disable

• Import file column size limit exceeds

  Hello! We cannot figure out why we are getting this error message (Import file column size limit exceeds) while importing less than 400 contacts under an Express account. We have 17 columns. I am not finding anything on column maximum.  Thank you! C

• Notebook

  App keeps crashing. Won’t open at all.  iPhone XR updated to 14.8

• Account blocked

  Hi guys,  Is a way to unblock one of my users accounts ? i read this article https://help.zoho.com/portal/en/kb/mail/adminconsole/articles/how-can-an-administrator-unblock-a-user-s-account but seems to be outdated and chat/email support is only for design

• Unable to send email "553 Relaying disallowed. Invalid Domain"

  Hello, My domain recently expired and I renewed it, but now I am receiving the following 553 error when attempting to send email through my Zoho address: "553 Relaying disallowed. Invalid Domain" The domain name in question is "spitalmotru.ro" Thank

• OAuth 2.0 API Requests

  Hi team  I'm having an issue while trying to pull data from Survey Monkey Apply, through their OAuth2.0 API I have generated the OAuth2 credentials through Survey Monkey Apply which creates:  Client ID: xxx Client Secret: xxx Refresh Token: xxx Access

• How do I write custom function to delete a sales order's line item if the line item meets a certain criteria?

  Hello,  We recently started using an add-on app with our Shopify, called Bundleup. This app is a game changer for us.  It runs an unbundling feature that unbundles any bundled item on an order. The bundle item (which for us is a Kit) is removed from the

• Zoho Assist Powershell API data gathering issues

  I want to pull data via the API from ZohoAssist. I've created a client ID/secret at https://api-console.zoho.com/ I can't seem to get any details on how the operations should go for this. https://www.zoho.com/assist/api-integration.html#authentication

• Sync services not working

  Hello, So I have done quite a bit of research about this issue, and nothing seems to work or get me closer to my question getting answered. My problem is that when I click sync services, the URL changes, but it does not open and will keep me on the same

• Leads counting bug today ?

  Hi, On the Leads, I don't get the correct numbers of records. I tried with another Browser it is the same bug. For example, I have 10 leads on the list, but when I refresh, it counts randomly 7 or 9 or 10... but the number of leads on the list are correct.

• Problemas al descargar PDF adjuntos + Problemas al tratar de descargar archivos adjuntos

  Buen día Equipo de Soporte de Zoho Saludo cordial. Se ha presentado los siguientes problemas: a) Al tratar de descargar un archivo en PDf, la novedad es que baja el archivo pero no muestra contenido, no obstante, el contenido si se muestra en modo de

• Quote Module, custom button for email, email not generating or being sent from Zoho.

  Problem Custom Button: Deluge outbound email fails to generate or send from Quotes Module Environment: Zoho One, CRM, Writer, Work Drive, Outbound Email. Confirmed Good: Email Settings, Deluge Code. Testing Results:  Button testing redirects output to

• Failed to Post your Comment error

  Hello Team,  Some of the team that works on the replies from Zoho Desk are experiencing the following issue when trying to reply tickets: This is issue does not happens all the time but it is consistent, is there anything I can do on my end to solve the

• Recruitment Website embed in my Website

  Hello to all the members! I have an issue with iFrame and I hope I am not the only one. I want to embed my recruitment page in my website using an iFrame. Here is the code : <iframe src="https://recruit.zoho.com/recruit/Portal.na?iframe=false&digest=2FjzpsOWZ2sHupW1NjL1SnGAUnkE7bVo.a85bxdBEmQ-" width="100%" height="1500" frameborder="0"> </iframe> Everything is ok and my recruitment page is in my website: http://www.aegide-international.com/recruitment.html The issue is :  - You consult a job : OK,

• High CPU usage caused by Desktop Sync

  I have been using Zoho Docs Desktop Sync for a while on several computers without any problems but I recently installed it on a new laptop and although syncing works, the Zoho Docs application utilizes 30-45% of my processor consistently . I do not have this problem on any of my other computers OS: Windows 8.1, 64-bit, fully patched/updated Application version: Zoho Docs 1.4.4 My computer is a Lenovo Thinkpad X1 Carbon. This is my second X1 Carbon. I returned my first X1 Carbon a few weeks after

• Facebook Group Integration

  I have a Facebook Group linked to my Zoho account! Later, when I post to the group using Zoho, it has been messing up my posts. You're wondering how? When it posts through Zoho, it says error with any link I post, but the link works fine on the linked

• User lost access to the record even nothing has changed in permission settings

  One of the users lost access to the potentials record even nothing has changed in the permission settings. I even tried to duplicate the administrator profile and assign it to him in order to check it out, but still nothing, he cant see some of the potentials

• Custom Reports - Adding Items Rearranges Entire Grid

  The custom reports feature is terrible. You can't lock anything into where you want it to be. It takes ages to move tiles to where you want them to be and if you add something after you've got it the way you want it, it adds the new tile to the top and

• Bug on editing old Out of office

  There seems to be a bug in Zoho Mail that if you edit an old "out of office" that has lapsed, the date picker does not show on clicking the dates and you are unable to change the date as the fields are readonly. The solution was to delete the out of office

• Uploading new version of an image in Gallery does not update related articles

  Hello, Within the Gallery, we have the option to upload a new version of an image (or any media). However this does not reflect on knowledge articles that are already using these images. For example: Create a Knowledge Article where you insert an image.

• Verify MX records

  Hello, I try t overify my MX records.  I have added them to my DNS settings. When I click verify, I get the error message that the mx records are not found but you (zoho) found the listed ones. The listed ones are as the should be.  Should I do something

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