• Google tag manager not triggering

  I followed the guide to set up the conversion tracking through google tag manager. The conversion through Zoho Forms is still not triggering as it should. We got 2 conversion tracked and this is the link where it happened /stansermexico/form/TestLeads/formperma/6PIkQAQJ_Yfp5BK7HjIZWafi8Fa1uIxr4qUGda_w-X0?zf_rszfm=1&referrername=Sitio

• Getting error message when favoriting views

  When I click the star to favorite a view, I get the following error message.

• API notification for Candidates data changing

  Hi. I'm trying to setting the API notification to a custom url on candidate data changing following this guide: https://www.zoho.com/crm/developer/docs/api/v2/notifications/enable.html In my request body I put this: {     "watch": [         {             "channel_id": "1000000012345",

• Error generating journal from custom function

  Good day, I am trying to generate a journal from a custom function but it returns the following error: {"code":11,"message":"Solicitar carga útil no debe estar vacía para la solicitud."} Reviewing the documentation of the books apis, I am considering

• Validation Rule is not triggered on Ajax edit (quick edit field)

  Dear zoho-friends, I have a validation rule in the accounts module, that works quite well when you edit the record via the edit button for the whole record. But it does not get triggered when you just edit one field via Ajax edit (quick edit field). That's

• Setting entry level discount in Sales Order with API

  Hello, We want to create a Sales Order with discounts in some items. The main problem is we dont know how the API is working in this scenario. Reading the documentation we have to send the quantity discount in the JSON in discount_amount in the line item

• Moving messages to folder has no effect.

  Scenario: 1) Search for messages where 'from' contains 'Kaggle' 2) Check the box to select all message is the view. The messages are selected. 3) Select 'move to" and click on Kaggle (I already created the folder). 4) NOTHING HAPPENS.  It's like the button

• Unable to send message;Reason:553 Relaying disallowed. Invalid Domain

  Dear Sir/Madam, Please assist on this matter. Our domain has been renewed successfully and the below DNS is configured. TXT  zoho-verification=zb14521202.zmverify.zoho.com Thanks Andy

• UNABLE TO SEND MESSAGE; REASON: 553 RELAYING DISALLOWED. INVALID DOMAIN - INFO@3STARINT.COM

  I'm not able to send email:         UNABLE TO SEND MESSAGE; REASON: 553 RELAYING DISALLOWED. INVALID DOMAIN - INFO@3STARINT.COM

• New Fields wont show up in woo commerce plugin

  So i  added new fields to the Lead-layout, but they just wont show up in the zoho-feed in WooCommerce Zoho plugin. 

• Keep getting "code": 14, "message": "Invalid value passed for authtoken." My authtoken is correct though!

  Yesterday, I reset my password. I think I accidentally selected that checkbox that deletes all API/Authtokens. Today I regenerated new connection/authtokens for each Zoho Module that I needed. All my standard actions work great in Zoho Flow. BUT my custom

• pas de balises sur zoho crm en mode tablette

  Bonjour, Je n'arrive pas à visualiser et créer des balises pour mes clients sur zoho crm, depuis ma tablette. Est-ce normal ? Comment faire sinon ? Merci beaucoup

• "Need permission ..." stubborn issue

  I keep running into issues with Zoho-Drive: Access Denied  I am permanently logged into my Zoho account on my main computer. I can open up Drive and see all my folders and files, but when I try to download a file, or copy a file from one location on my computer to Drive I keep getting this annoying message about "permissions needed": How can I remedy this issue?

• 554 Relaying Disallowed. Invalid Domain

  Dear, Could you help me with the failure that happens when I send an e-mail? "554 Relaying Disallowed. Invalid Domain" Thanks 

• Mail Policy Configuration Issue In Zoho Mail

  In zohomail when we create a mail policy and applied that policy to a specific user then that mail policy also applied to the group  id for which user is a part of and i think this is not correct configuration. Because we are applying the policy to the

• difficulty downgrading to free version

  I signed up to Zoho Creator to make an online membership database for a not-for-profit organisation. I had visited www.zoho.com/creator/index.html and clicked on the hyperlink: Create Online Database for FREE! but when I access my account settings page, there is a red banner at the top of the page that tells me that I am using the "Enterprise edition", and that it will expire in 15 days. I tried to downgrade to the free version by following the link. Doing this takes me to the subscription tab, and

• Permissions to view documents created by other users

  I'm an admin for my company's zoho sign account.  We have four users at the moment, including me. We have different users working on different timezones and all need to be able to access the same set of documents. However documents created by me are not

• Job post and publish

  I am trying to post a job using Zoho Recruit but it gives me "Job posting limit reached" but I have only posted a few jobs. Note message is "After verify your jobs we'll send you an email notification in one business day". On pressing Request Approval

• Parent/Child Ticketing Window Issue

  When I want to link a child ticket, the window used to be positioned in the middle in the past. But, for a long time, I cannot give an exact date to you, it is located on the left side of the page. I do not know the reason for the issue. This is not a

• Email of Chat Transcript doesn't include first outbound message

  I've noticed that if the operator starts a conversation outbound, then that first outbound message is not included in the Chat Transcript email that we get back.

• SalesIQ - Wordpress Chat Window not Showing Up

  Hello Team,    We are trying to use ZohoSales IQ with our wordpress site. (www.mayehair.com )  After Inserting the "Float Window" Code snippet to our site, we don't see the Chat Window Popup. The Chat Window is way down at the bottom of the page, where users don't go. Please Help

• Recording VAT for Expenses Paid in Advance

  Hi We are a dubai based company and need to submit VAT Return every quarter. I am having a problem with advance payment of any expense which includes VAT. We have to pay office rent annually but the period is not the same as our accounting period. For

• No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain

  I'm having this problem!  Already added the CNAME config on my DNS.

• , I already configured the MX in my cpanel, but I still cannot send or receive emails

  Hi I hope you can help me, I have problem with the domain, I already configured the MX in my cpanel, but I still cannot send or receive emails When I check MX, if it detects them

• Zoho Mail Slow Working Problem

  Hello, I have moved mail server of my company into Zoho Mail completely today, i noticed something; when i got lead, mail notification was coming quickly in same minute before on yandex server but after this changing maybe it comes after 20-30 min. later.

• 550 Please turn on SMTP Authentication in your mail client

  Message not delivered There was a problem delivering your message to vicky@stellarmanagement.co.uk. See the technical details below. The response from the remote server was: 550 Please turn on SMTP Authentication in your mail client. mail-qk0-f172.google.com [209.85.220.172]:34817 is not permitted to relay through this server without authentication. Final-Recipient: rfc822; vicky@stellarmanagement.co.uk Action: failed Status: 5.0.0 Remote-MTA: dns; stellarmanagement.co.uk. (198.252.100.186, the server

• Outlook password sporadically not recognized

  I have several email addresses on a domain for which I'm using Zoho mail.  I mostly check my mail either using Outlook on a Windows 10 computer or using the native iOs Mail app on my iphone.  Since I have 2-factor authentication turned on, I have a dedicated

• Employee left the company, but I want their emails to forward

  I had an employee leave the company yesterday. I would like his incoming emails to forward to someone else so we don't lose customer communication.  I can deactivate him as a user, but I presume that turns off his email?  If I deactivate him, I cannot add his email as an "alias" to someone else's email list because "the name is already taken." If I do not deactivate him, I presume I have to continue to pay a monthly license to get his emails to forward?  Tying the user to the email address with no

• Marketing Hub Pop-Up Form Problems

  I have just started using Marketing Hub and have come across a few annoying problems: Image library doesn't load thumbnails inside editor doesn't change the text color of the pre-populated text in input fields (name, email, etc.) Once selected a text Background, it can't be reverted to transparent, definitely needs opacity settings Text border can't be reverted to "none" once selected either. Can't edit 'Website Details' and 'Popup Response' settings once activated, not even when paused. forced to

• Can't sign in without using Google chrome

  I've only been using Zoho for a couple of weeks. As of a week ago, I'm unable to sign in using the app on my phone through Zoho. When I launch the app, 2 sign in buttons are displayed. One just says sign in, the other says sign in with Google. No matter

• incoming calls from phone system don't get assigned their allready existing contact

  I have phone calls logged under activity with the syntax 'Created Inbound Call from 0xxxxxxxx to 1000' All I want, is that IF that phone ALREADY exists under a contact - it will appear under the field 'contact name'  even better - that that call will appear under the contact as call event, automatically. It is impossible to receive a solution from zoho support - they simply either don't understand what I want, or ignore what I write in my messages. very frustrating. were still in the process of testing

• Zoho mail crashing in the browser

  Greetings, I hope find you doing well and safe! Today, since the morning, I am not able to use Zoho Mail via any browser. I load and after some seconds it crashes and the site stay stucked and crash. All ok in the Android app. Thanks.

• Reason:553 Relaying disallowed. Invalid domain

  I have a problem. My mail is not being sent. My DNS record is good - MX, CNAME ... But in the ZOHO administrator console, in the MX section error - "error checking MX records"

• API notification for Candidates data changing

  Hi. I'm trying to setting the API notification to a custom url on candidate data changing following this guide: https://www.zoho.com/crm/developer/docs/api/v2/notifications/enable.html In my request body I put this: {     "watch": [         {             "channel_id": "1000000012345",

• List item-names twice in a customized layout in Zoho Books.

  Hello, I have question/problem: With the placeholder %ItemName% I list my articles in my offer table. On another subpage, I would like to list my article-names again. If I use the placeholder %ItemName% again, it would like to continue the previous list

• Russian search in Windows-based Notebook

  Notebook is a great app, however I faced some issues using the Windows-based app. The most annoying one is that I cannot search Russian words across my notes. In English everything is OK. But when I type a word in Russian, I get "Результаты не найдены"

• Adding custom cover doesn't work

  I've been on Notebook for a long but each time I try to add a custom cover to a notebook I create, it takes a big amount of ti to process it, and then when it is already uploaded, I select it, however sometimes the cover doesn't even change, and other

• Subscription Plan billing wrong amount

  I have created a plan that bills customer every 1 year. However when customer makes payment, the amount charged is the price i set divided by 12, which means they are being charged monthly rate for an annual payment plan. Issue occurs when I set the Calendar

• Integrate with integromat error

  I have a scenario that run a long time, in this scenario i open ticket from the integromat,  in this ticket i have some category that the user need to choose from list of products, recentky i added new product to the list by going to: costumized -> layout

• My support portal has too many redirects

  Hi, I was able to map my domain through Cloudflare for the helpdesk but the portal is not accessible. I keep getting the following message when I try to access : support.vingo.fit This page isn’t working support.vingo.fit redirected you too many times.

• Next Page