• Error when saving ZML code in Creator pages - "Cannot resolve the name 'panelType' to a(n) 'type definition' component."

  Recently when trying to edit the ZML coding of page panels, we are receiving the error message: "Error found in line number 5 : src-resolve: Cannot resolve the name 'panelType' to a(n) 'type definition' component." This error occurs regardless of which

• API File Search

  What am I doing wrong  (Zoho creator using WorkDrive API)?: void API.FileSearch() { TeamID="n8gep5faacf7a854a4a5f83d1b75xxxxxxxx" Token = thisapp.API.GetAccessToken(); TokenText = "Zoho-oauthtoken " + Token; headerMap = Map(); headerMap.put("Accept","application/vnd.api+json");

• Use Page parameter to filter report embedded as a button

  I have a Page for viewing information about a specific Project, it is filtered using a parameter proj_id In the Page, I have used  Report > Embed as button to add a button to open another report in a new window, I want to filter this report on a field

• Need User & Customer see only their own record?

  Look like can not set disable sharing record to each user. We need Users and Customer from portal to see only their own record? Thank you

• Sales Order Line Items to Map() then list()

  I'm attempting to get the line items of a sales order dumped into a Map() and then the map of each line put into a list(). Or honestly a simpler option if possible this is just what I've come up with based on some of the working Deluge code that I've

• SAML authentication with Keycloak IDP fails

  Hi team! We have configured SAML on Zoho and our Keycloak according to instructions: https://help.zoho.com/portal/en/kb/desk/for-administrators/user-access-and-security/articles/setting-up-saml-single-signon-for-help-center#Keycloak_IDP After clicking

• Query parameter in Page report filter strips "input." after saving is causing problem.

  Hi, I have a Search and a report in a Page. I have created a Query parameter for the Page to be used in the Search on the Report. I created a Report filter using the query parameter to be use as a Search for "Name" containing. In the past (June 2021)

• Not Receiving Email in Zoho

  Hi Zoho,  There is a problem in receiving an email through zoho, mx records are fixed already in godaddy. We are receiving email in godaddy but not in zoho, so we have to open godaddy email when checking if there is a new email. We can send email through

• Missing fillable fields when emailing

  I have created a few fillable documents that are used internally. They use different types of fillable fields, however, at the bottom of each fillable document is an "Any other information" section where the person filling in the document can add anything not covered in the previous sections of the form. We are currently using multiple single-line text boxes as long answer/multi-line text boxes are not available. When we email the document to the desired recipient, we are finding that only 1 or 2

• Who_Id in Activities

  Hi there, I get fields for creating activities from Zoho CRM API. Then, It is returned "Who_Id" text of which is "Contact Name". But, the type of "Who_Id" is bigint. When I see this text "Contact Name", I write a name generally. But, I get an error that

• Zoho Finance Bug: Subject line in Safari expands to the full height of the page

  In Safari when creating / editing an Estimate, the Subject line height expands to the full height of the page. If you type something into the subject line then it reverts back to the correct size. It's fine in Chrome. See below...

• Complaint about Chat Box stuck in Zoho Showtime viewer

  I am A.Mohammed Haady and I am having a tution session on zoho showtime viewer. The problem which I face is that the Chat box is stuck (I am not able to see any messages that my classmates type in the chat) This problem is only for me(No one in the class

• 553 relaying disallowed cannot send email to zoho hosted account

  Getting the following message when trying to send emails to my business account. Any ideas here as I think the MX records are correctly set. Even changed the mx to .com.au and no change Same error when trying to send from gmail or icloud. The response from the remote server was: 553 Relaying disallowed

• MX Verification Failed - Falha na verificação do MX

  Dear, Could you help me with the failure that happens in the verification of my MX? All settings have been made ( img001.png ) and verified using Zoho's tools ( img002.png ). However, the administration panel keeps reporting an error in the configuration

• Images Posted in Projects Tasks/Comments/Status Not Visible

  Ever since the new version of Zoho Projects came out, I've noticed when we copy/paste emails with images or logos into Project task descriptions, comments, or feed/status the images do not show up. In fact, the thumbnail of where the image should be is

• Remove options from SO Custom Field

  Hi,  I would like to remove some of the options in one of my custom fields for my sales orders. When i try to click save it says that "The custom field option is in use with some transaction(s) and hence, cannot be edited or deleted."  Is there a way I can remove them? Or mark them as inactive so they no longer show up in the drop down? 

• Suddenly, I can't access IMAP through Aquamail on Android

  It seems that I can still access it using the Zoho Mail client.  I have made no changes. What is wrong? Thanks. David.

• email sending error 553

  Hi, we are having problems sending emails, error 553, we tend to receive more emails to send this error. We found that our MX configuration is having problems, we contacted the host and it is usually pointing to zoho. Our domain ecarshop.com.br Can you

• Custom SmallTalk : Cannot delete phrases

  I created a duplicate small talk package and tried to add additional responses into an existing small talk phrase. This works fine. But when I try to delete the old phrase, I notice that clicking on the delete does not work (it is not clickable) for any

• Unable to connect to server on Windows (app / all browsers / even on my Mac now)

  Hi everyone, My Zoho Mail App on Windows, which has worked fine until now, has been unable to connect upload anything. In fact it returns the message: Unable to connect to server I can't access my emails, not on the Windows App nor in any browser I've

• Image format not supported for images taken with focused mode

  For some reason, images taken with 'focused mode' have an icon, but, when opened, comes up with 'Image format not supported, Click here to download'. The download comes up with an unknown network error.

• error 533 relaying disallowed

  we had issues with our previous dns provider and our domain expired. we successfully migrated our dns to cloudflare but we can't send mail... the dns records are correctly added in cloudflare but doesn't seem to be recognized by zohomail zohomail fails

• Customer wants to API integrate to place orders

  We have a large customer who wants to use a custom API integration into our Zoho ordering system to place orders rather than using a customer portal. We are currently using a custom order form in Zoho Creator that pushes through to Zoho Inventory. My

• Form submissions

  Several months ago I set Zoho mail up correctly and was successfully receiving email sent from a form on my website. Now the form submissions are not being received. The only things I've changed are added two mailbox aliases to the default email account for this user, and upgraded the user so it has more powers similar to the super administrator. The email is receiving other types of email, for example a test email I sent from my gmail account. What could be the reason. thank you.

• Can't Receive Incoming Messages From Gmail?

  Hi, I created my Zoho Mail account a couple hours ago and was successfully able to verify my SPF, DKIM, DMARC, and MX records with my domain. And so to test the sending and receiving for my account I sent a few test emails to my other personal email accounts

• No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain

  Team, When i try to send mail through ZOHO mail i am getting the following error. "No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain - info@tiendamargot.com.ar" Can i get some help on this. Thanks

• Zoho mail server treated as spam server

  According to the spamcop.net, the zoho mail server IP (136.143.188.11) treated as spam server: https://www.spamcop.net/w3m?action=checkblock&ip=136.143.188.11 Please resolve it!

• Unable to send message;Reason:553 Relaying disallowed. Invalid Domain

  Team, When i try to send mail through ZOHO mail i am getting the following error. "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" Can i get some help on this. Thanks

• Why can't we copy task list?

  Why can't we copy / clone the task list in the project? I can only copy one task few times. Or i can make a template of task list and then implement - but when we do it we make a trash in templates.

• Unable to save template.conf file

  Hello, I'm currently unable to save "template.conf" in the template editor.  Attempting to save the file results in the sparsely informative message, "Error in the file".  The following is the file I'm attempting to save: {     "name": "ISR-Current",

• Sales Orders Custom Status not appearing in Zoho Books Android App

  Hello, In Books we can create custom status for sales orders, invoices... etc, but in the mobile app these status dont appear, instead it is appearing the "original status". Are there any plans to include this in the mobile app? 

• [Feature Request] Zoho Books and Inventory | Item Amount Based on Custom Numeric Fields

  Currently, the item amount = # of units * rate per unit. Suppose, we have four fields F1 (% data type), F2 (% data type), F3 (Numeric data type) and F4 (Numeric data type). Would like to update item amount = # of units * rate per unit * (F1 + F2) + (F3

• Pay Invoice via Stripe or 2checkout - optional

  Hi,  We are trying to use Stripe and 2checkout for payments in Zoho Invoice. However, whenever a user tries to pay the invoice, only 2checkout option is being used when both of these options are checked. Furthermore, if we deselect any, the other option

• Can't open Zoho Workdrive Application on my Mac

  I had installed Worksdrive for Mac. Synced one folder succesfully on my Mac. Then transfered a large volume of data from Dropbox to WorkDrive, which is working perfectly in my browser. Now I can't restart my WorkDrive Desktop app anymore and ad the syncing

• Any way to override SalesIQ marque detection when determining the current page?

  Hello, It appears that SalesIQ derives the page that the customer is currently accessing from the page marque.  In most cases this is all well and good, but if the marque is dynamically updated, this can make it rather unusable for the purpose for which

• Only an abbreviated list of Commerce scopes are being exposed through the connector

  From the generated OAuth2 authentication window's URL, it appears that only the following scopes are being created, despite the fact that all triggers and events are being selected. ZohoCommerce.contacts.ALL ZohoCommerce.items.ALL ZohoCommerce.organizationprofile.READ

• Images load properly the FIRST time but not afterwards

  This is quite frustrating because it's SO close to working correctly! It starts out fine. If I start a campaign, put in images, resize them correctly, and send it out - it looks great. Below is how it looks in the editor AND how it looks in the received email. BUT if I save the campaign and come back to it later, THIS is what I see. Now, if I send this campaign AS IS (no changes to try and fix the image), this is what the received email looks like: Essentially, every time I reopen a campaign or try

• MX Verification is not working after Domain expired and re-enabled.

  Hi, We had the domain expire on August 2nd and we re-established it but the MX verification is not working and so the relay is failing and giving back 553 errors when trying to send emails. We have the correct MX records set up because we are still receiving

• Zoho Crm and Zoho Books Integration Problem

  I integrated Zoho CRM and Zoho Books each other as two-side sync.  I have synced Vendors, Contacts, Products, Invoices, Sales Orders and Purchase Orders modules in CRM with Customers, Items, Vendors,Sales Orders, Invoices, Purchase Orders in Zoho Books. I

• "Unsafe attempt to initiate navigation for frame with URL" when trying to use stateless form filters on embedded report views

  I have various stateless form filters and report views embedded in my PHP website. Until recently the workflow of using a form to openURL with an inframe target to an embedded report and pass in filter options worked fine, however now I get a "Unsafe

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