• Travel company

    i own a travel company and have multiple suppliers who issues invoices to be paid by me, is there any easy method where i can add them in Purchases as it is very confusing, Also is there any manual specifically pertaining to travel companies , if yes
  • Google reCaptcha

    Issues  with Google reCaptcha site key? Anyone with an insight on what domain name and website to use will be highly appreciated. This is amongst many issues with campaign, form etc. Thank you
  • T-online accounts cannot be reached in Germany

    Dear Zoho-Team, since a while it is no more possible to send Emails out of Zoho to any account with a an email from T-online.de in Germany. Message received all the time: This message was created automatically by mail delivery software.  A message that
  • Are you seeing odd layout of elements in ZOHO Desk on a 4k Monitor?

    On 19-Jul-21, I started to see odd layout behavior of ZOHO Desk when displayed on a 4K monitor.  It has the following issues: - Side bar appears with your login information but no method to make it disappear - The normal side menu on the left with ticket
  • HTML emails sent as multipart/alternative content-type not displayed properly

    I am sending html email with content-type set as "multipart/alternative". The mail is displayed fine on other email clients like gmail, but in Zoho, it simply shows no content. When comparing, I find that Zoho is adding the boundary incorrectly in the headers. Mail to gmail: https://pastebin.com/xYtRWc3t Mail to zoho: https://pastebin.com/fpvHiWXf The only thing that I see while comparing the two emails is that Gmail is not making any changes in the mail boundary (check lines 41-45 in the 1st link
  • ZOHO WEBSITE NOT VISIBLE

    My website won't load due to the following error: Error Code: SERVER NOT FOUND I have changed the domain settings as the Zoho requires to .  This just started today for no reason. Edit: I also can't access the site via the xxx.zohosites.com  Edit 2: It
  • Time Zone Disappeared

    I posted this on the Zoho one forum but was't getting a respones, wrong forum apparently. My time zone was set to the Denver time zone but when I was playing with the secondary time zone functionality the Denver time zone disappeared in both the primary
  • Zoho Flow - Wrong syntax '<' in Sending Email

    Hello! I setup a decision chain workflow for Zoho Desk tickets closure notifications to be sent out to clients and the decision part is working well however, I am getting "Wrong syntax '<'" when it tries to send the email notification.  I have one email
  • "Your current session expired" - everytime Notebook is opened

    I am using Notebook 1.2.0 on Ubuntu 21.04. Whenever I close and reopen the app, it says Your current session has expired. Sign in again as <my email id>. I removed all the entries from App Sign-ins. Still the problem persists. Please help in resolving
  • Can I prepare emails to be sent a few days later?

    Good day, can I prepare e-mails (rejections) and have them sent in 2 days? Unfortunately, I do not find this setting. best regards
  • Should Bank Charges Be Included in VAT Return in UK? How to Enter Bills for Reverse Charge?

    Hi Zoho Team, I've just moved to Zoho books recently. Everything works till i started to prepare for my VAT return.  1. Bank charges in VAT return I'm in the UK. I am quite sure ordinary bank charges are VAT exempt.  My understanding is derived from government
  • Failure to Sync All Notes Between Android and PC

    I use both the Android and PC (desktop and Web) versions of notebook.  I find that not all of my notes in a given notebook will sync between the two platforms.  Sometimes 5 out 7 will sync, sometimes less. This renders the application useless.  I really like the app over its competitors but it's just too unreliable to use as it is anymore.  Does anyone have a solution to this problem?  Thanks!
  • Audio censor does not work on iPad

    Audio censor does not work on iPad
  • Permalink edit button brings up a blank page

    Hi! I've been trying to update the permalink of one of our knowledge base articles without success. I know you have redesigned the permalink edit feature. The thing is - it is currently rendering a blank page instead of the permalink update pop up. I've
  • Sending email not working see attached video.

    Hi, I am not sure why but when I sent an email from frenchy@hexagon******om.au to laurent@hexago*******state.com.au with a working drive folder share it does not send it. When I click sent the email completely disappear and have to restart again...  It
  • Loading mails takes way too long! Since days.

    Can someone tell us, why just opening our mails takes so much time? Switching between mails, sending mails, receiving mails. All takes way too long since days. It's rly annoying! We're a graphic design agency and need fast access to our mails. Can this
  • Single Lookup Field with Multiple Forms Relation

    Hello, I am trying to create a new proposals tracking & sales incentives calculation application for my small-insurance business where sales persons sell different types of products (Life Insurance, Health Insurance, Motor Insurance etc.) and earn incentives
  • Unable to submit ticket to Locast help desk: Zoho Desk says “Unable to process your request”

    Hi!  Locast uses Zoho Desk and I’ve double checked all the fields and  Can can we help the Locast team (a non-profit) fix this problem? You may try to reproduce the issue at their public portal here: https://helpcenter.locast.org/portal/en/newticket
  • Mail

    Dear Team, I would like to know why i can't sent emails from my account since our MX records, SPF a DKIM they are all configured in our DNS manager, direcao@externaotapromotora.pt Waiting for you feddback, Best regards,
  • Outgoing email issues

    Hi there, I'm unable to send any emails out at the moment. Below is the message I see: "Unable to send message; Reason: 553 Relaying disallowed. Invalid Domain" It appears to be an isue with the MX\SPF record setup. Appreciate, if this can be looked at
  • Zoho Campaigns: A draft campaign takes forever to load

    Hello, I cannot get my draft campaign load in the brower. I tried different browsers, cleared caches etc. I even disabled encrypted DNS service. Nothing helps. The draft campaign editor simply won't load. I noticed that other users also reported this
  • Embedded report not loading when using HTML/CSS in a page with a toggle switch to view 2 reports in a page based on toggle right or toggle left

    I have a requirement to load 2 reports using a toggle button created using Html and css in the page section . I embedded the report like <div elName='zc-component' viewLinkName='All_Orders' params='zc_Header=true'>2 Loading View...</div> .I using this
  • Record Upsert Operation Periodically Returns HTTPS Status 100 and No Details

    Hi, We're using the v3 PHP SDK and we've developed a script that periodically queries our user database for updated existing entries and new entries then upserts using the Records API in batches of up to the maximum of 100 at time.  Some of the time,
  • Value in the field does not match with the data type supported by us.

    I am trying to import chart of accounts from my Tally masters data. I somehow managed to get my masters data from Tally to be in structure required by zoho books. However, when I am trying to use the xls/csv file and click next to import, it shows error
  • Desk - New ticket email not received when using exchange admin centre

    We have setup exchange admin centre to route an email sent to support@[myCompany].com to support@[myCompany].zohodesk.eu When support@[myCompany].com is used - a new ticket is created as expected. However, the sending email address (an external @gmail)
  • One More Zoho useless app due to overly restrictive "Brands"

    SalesIQ is now the second Zoho app we can't use (first was Social), because of the overly restrictive use of "brands" without a hefty additional payment. Zoho One is very quickly becoming not such a good deal nor choice. We have a separate website for
  • Multiple email addresses

    Hi, I have 3 different e mail addresses for my business. On my phone the zoho app is great, it lets me move between the 3 accounts with ease but on my office based PC I can only load 1 email account. If I need to get access to another account I've to
  • Zoho Mail Not Loading

    Hi. Our business email is not loading right now. Other services are loading, but slowly. Email not at all. Can this be addressed as soon as possible? Thanks!
  • Zoho Docs not syncing on new PC

    I just installed Zoho Docs 1.10.3 on a new Win 10 PC.  I logged in it says in system tray 'syncing'.  But, I don't see any of my folders in the Zoho Docs folder in Windows explorer after about 20 minutes of waiting.  I do see all the folders checked in
  • Urgente: me rebotan varios los correos

    Estimado,  Escribo muy preocupada, pues la mayoría de correos enviados me están rebotando con este mensaje. Espero me puedas dar una pronta solución ya que se me hace imposible poder trabajar.  Gracias.
  • IP 136.143.188.11 is on Spamcop

    Hello, the Zoho IP 136.143.188.11 is blacklisted on Spamcop. Please take steps to delist. Thank you.
  • Anyone Else Getting Inconsistent Goal Tracking in Google Analytics?

    I set up multiple forms a couple of months ago and added goal tracking on all of them using the destination URL method in Google Analytics. Tracking worked on deployment.  I made no changes to them or Google Analytics, but they all seemed to mysteriously
  • Unable to delete/remove users from my organization

    Hi, I have several users that I would like to remove from my organization, but I do not have the option to do so.  I attempted to follow the guide provided on this, but the option does not appear when I check the boxes as instructed as you can see in
  • Invalid email address/ Wrong MX and SPF record

    When i try to send an email it returns. "Invalid Email address". I have already check my MX and SPF records but it says "Mx records are not pointed to Zoho", the same with SPF. I have follow the instructions and the records are correct, but it does not
  • Address Field displays input in reversed order

    Street Address, Address Line 2, City, State/Region/Province fields are all filled up but when saved via google sheet integration the values displayed under Address would be: State/Region/Province, City, Address Line 2, Street Address any idea what's causing
  • Converting Chats to Tickets is no longer working

    The option to add a chat as a ticket was a really nice way to create a ticket based on a support chat.    This feature is no longer working in our account.    When we click the link, we get an error 'Unable to convert chat to ticket".    I previously
  • Notify contact owner no longer available

    Hi team,  I used to be able to select notify record owner in my alert workflow under Macro but I don't see it anymore why? See screenshot below: 
  • Migration of Retainer Invoices

    Hi all, I'm switching over from Xero where I have a number of retainer invoices that I need to enter into Books. I'm seeing that bulk entry will take care of the actual creation of the invoices, but what my limited accounting knowledge can't grasp is
  • Address not found

    Recently, I have not been receiving emails to my zoho custom email address.  "Your message wasn't delivered to user@firsttrackdelivery.com because the address couldn't be found, or is unable to receive mail." It was previously working okay. And I never
  • 553 Relaying disallowed

    Hi, I can't send email. Mail shows the message 553 Relaying disallowed. DNS are configurated.
  • Next Page