• Unable to send message;Reason:553 Relaying disallowed. Invalid Domain hanh@theatlantic.com.vn

  I can not send email and erro: "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain hanh@theatlantic.com.vn" Please help me

• domain not work

  dear sir  i tack domain  alqima-tec.com  from zoho  and mack complete  payment  even now domain not regester  and i can't used  email  pleas check  attach file  and suport number in egypt   not work from mobile  thanks 

• Prioblem with URL with "/" at the end

  I got a problem whith a "/" char atthe url, In other places , I could solve with a simple .htaccess line, But not in Zoho sites.   If someone visit my site with www.mysite.com/mkt/name-of-my-page  all works pretty fine,  not in the same way www.mysite.com/mkt/name-of-my-page/ thanks a lot 

• Primary email showing as a 123456789_234567890@zohomail.com, even with aliases/primary set up properly

  I went through the various steps to set up my mailboxes along with aliases, and properly set up my primary address. I've got a primary and secondary domain attached, with proper selection on which aliases which. Set up mailboxes and applied the aliases

• invalid_client_secret at the time of generating refresh token

  {     "error": "invalid_client_secret" } i am getting this type error while requesting from postman client_secret is is correct still i am getting this type of response from server. thanks

• Zoho Desk - On behalf of - ticket creation @eu-service.mailer.zohosupport.com

  Same issue as below. This only happens on ticket creation. Replies to tickets are fine. Does someone from support need to enable a setting on their end? How to remove desk-mailer.zohodesk.eu from New Ticket email from address

• Report regeneration

  Report not regenerating - getting the msg regeneration in progress for long time. We are maintaining payment report which is referred on saturdays. It has become a problem as there is issue with the report and no support on saturdays to solve immediately. 

• Can't assign a new user to CRM Application

  Hi, I've created a new user on the Admin pannel. I succeded to assign him to more than 20 applications but I'm not able to assign him to Zoho CRM.  This is the errore i get: "Error Occurred!" Please help Thanks

• Email slowness

  There are long delays with recieving emails to my account this morning. Is Zoho mail down again?

• Can't get more than 20 records at a time getRecords

  Hi Not sure why this is different... but on DESK getRecords gives me only 20 records Code is as follows: ``` orgID = 719271510; response = zoho.desk.getRecords(orgID, "tickets", 100,110); info response.get("data").size(); records = response.get("data");

• claim

  Unable to activate Zoho which is blocked from the system. Please help and how to pay

• Calendar Bug: cannot type attendees

  Suddenly, I cannot type inside the attendees box. The cursor is there, but typing in the keyboard is not entering anything. (keys are working outside that box) Windows 10 x64 Microsoft Edge Version 91.0.864.64 (Official build) (64-bit)

• Very slow typing

  I use zoho email in Germany. Before some months it was not so bad like now. When I write an email on website, some characters disappear and sometimes stuck for 1-2 seconds. I don't want any function or feature writing plain text email. Please remove anything that causes slow writing!

• Our ticket submission page no longer has fields for the customer to enter information.

  See screenshot Seems to have happened in the last 24 hours

• Email receiving problem

  I am not receiving emails from certain senders.  The senders are receiving the following message: The recipient's mail server responded with: "Diagnostic-code 550 - (Relaying denied (#5.7.1))" Thanks Anthony 

• One click login not working since last update of chrome browser extension

  Hi, Since the last update, the new chrome browser extension is not working OK. The One-click login feature is not working, and we always receive an error authenticating. We've tested it with the browser add in of firefox and it's working OK in firefox.

• Domain Mapping issues with Safari/Go Daddy

  I have been having issues with domain mapping in Go daddy? If I try to enter the forwarding details in go daddy it is not saving... Go daddy says it is ZOho issue. Can any one help?

• Zoho Mail Desktop App (Windows) - Blank Screen

  When I am writing an email the screen will go blank, either black or white. I have to resize the window and move it around a little before it comes back, but then after a couple of seconds will go blank again. Really frustrating! Is anyone else experiencing the same issue and is there anything that can be done about it?

• Why is my invoice Address formatting messed up?

  I tried adding some additional information to the address bar in Setting>Preferences>General, Organization Address Format. I clicked on the 'Insert Placeholders' dropdown, and added the extra information needed. Whever I did it messed up the formatting

• Opening balance and other basic use questions. I'm a beginner who could use some help!

  I'm keen to get my small business accounting in order through using Zoho books. It looks like it offers many powerful features. I watched many of the starter tutorials, and much of it made sense. But also, there is a fairly substantial level of assumed

• Candidates on Muliple Searches

  Hi, I hope the situation is improving in India and the team are returning to health, we have been thinking about you all. So we have an query. I have customised the hiring pipeline process, it is working really well until you have a candidate who is assigned

• ahmed said

  I'm using Outlook 16.24 for windows 10. I was working for a year and is now asking for the password. I typed in my password multiple to times and it says that it can't connect email or password incorrect. All the settings are what the tutorial says to

• Won't Print - Server Error

  In typical Zoho fashion, something doesn't work and an ultra-vague, totally unhelpful error appears. This time, I'm trying to print my spreadsheet. Okay, I did try again. Still doesn't work. Now what? I'm extremely frustrated with this program. I made

• Not receiving emails

  Hello, I am able to send emails from my zoho account and also from Gmail, but I do not receive any emails, neither on zoho nor on gmail. Could you please help with this? Thank you, Fernando

• I AM LOCKED OUT OF MY BUSINESS. WHY ARE YOU GUYS IGNORING ME?

  WHY ARE YOU GUYS IGNORMING ME???? I AM LOCKED OUT OF MY BUSINESS RIGHT NOW BECAUSE I LOST ALL MY MFA CODES AND I WANT MY PASSWORDS RESET. PLEASE HELP I'M LOCKED OUT OF MY DAMN BUSINESS. I WROTE THE FOLLOING EMAIL TO BARATH: Good day Barath, All my emails

• Repeated crashing of desktop app

  I recently started using zoho desktop app in my new lap.At first it works good, now it started crashing after a while.The app get closed itself after 5 minutes while using.Tried reinstalling but not fixed.Any solutions pls?

• Item profitability

  Hi, I want to calculate my item profitability. I haven’t tag facilities related to free trial for 1 year.  Is there any I can calculate my item profitability? 

• How to create a feedback form linked to a training application form

  Hi, I am trying to create forms for training/course application. How can I create a feedback form automatically after someone submit a training request and ties it to the training form number?

• The domain which you have entered belongs to another deployment/region.

  Hi, I am trying to add a user with their email address to our Zoho One organization but keep getting the error message:  The domain which you have entered belongs to another deployment/region. I have users with the same domain added, but this particular

• how export my date to google sheet?(REAL TIME)

  how export my date to google sheet? well, i know that there is a way to export (to excel/csv) then upload the file to my gdrive and open it to gsheet but, I need this real time. When new data appear of my CRM the data will also automatically update to my google sheet. I know there is an ad-don already(googlesheet by jivrus tech.)  but i prefer not to spend. any way to do it? thanks!

• Incoming emails sent to more than 1 email address - how to disable

  Hi, Any incoming emails that are sent to me are also sent to another colleague's email address so that nothing important would get missed. I want to disable this now so only I receive the emails but I cant see anything on the settings to remove my colleagues

• Workflow rules not firing for second time in the past week

  In CRM our workflow rules just stopped executing. This is causing all of our third party lead delivery to fail. Chat support is not responding.  What is going on Zoho?

• Failed Imap integration

  I am trying to integrate emails using the IMAP Integration. I keep on getting the message that a previous deactivation is still in progress and cannot continue the integration. I have been getting this message for a couple of days. Could you please help

• Default email address is not working properly

  Hello, I followed instructions on creating alias email. I now have one superadmin adress and my alias. I set up my superadmin adress as my default adress but whenever I want to write a new message I have to remember to switch in the "new message" tab

• Unattended access, rebooting issues

  Whenever I reboot a windows 10 workstation remotely through Zoho unattended access, It never reconnects, just grey screen with action bar on left, but can't click any of the commands or actions. The user has to log into the computer for unattended access

• Call Results do not show up after the call

  How can I input the call results after a call ends? I am currently using Twilio for my Telephony and was able to do this previously by simply clicking a link after each call. Is this feature available? if not when will it be coming? as it is very important

• Zoho asks for OTP sms when I sign in but doesn't send me OTP

  I try to login to my mail but can't login successfully because zoho requires sms otp code. the system said otp sent but i did not receive, i pressed resend a million times but no progress. I tried asking a colleague and they still got their otp. Before,

• Two pages to sign up for an email account that do not work

  Unable to sign up for email When trying to create account at https://www.zoho.com/signup.html If fails with "We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com"  appearing in red a similar topic

• Problem Outgoing Mail Blocked

  Good day! I have the same problem: Reason: 554 5.1.8 Outgoing email blocked. I am sorry if I made a mistake, I have reviewed the policies and I am more aware of the proper handling of the platform. Please, can you help me by enabling me to send emails

• Unable to login my account

  I had registered my domain on Zoho and created an account: zachan.dev. I was able to login to Zoho using the email address: zach@zachan.dev. I was also able to receive and send emails using POP3 and IMAP after I subscribe to the suitable plan. However,

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