• Getting error while accessing /getRecords with the following error code3602

  Hi Team ,  While accessing records using the getRecords API I am getting the issue with the following error code3602.  Please find the screen shot for reference . It would be of great help if any one can guide me in resolving this issue .  Thanks Ud

• Zoho CalSync - Android

  Hi! I can not get to use Zoho CalSync on my phone :( Can you help me? The app is still thinking when I tried to login. Regards! Florencia.

• Add contacts to existing list

  $url = 'https://campaigns.zoho.com/api/v1.1/addlistsubscribersinbulk'; $header = array(     'Content-Type: application/x-www-form-urlencoded',     'Authorization: Zoho-oauthtoken '.$access_token, ); $ch = curl_init($url); curl_setopt_array($ch, array(     CURLOPT_POST           => 1,     CURLOPT_POSTFIELDS     => http_build_query(array(         'scope' =>'ZohoCampaigns.contact.CREATE',         'resfmt' => 'json',         'listkey' => 'listkey',         'emailids' => $useremail     )),     CURLOPT_URL           

• Safari Browser Not Compatible with Zoho?

  I am running the latest version of Apple Safari Browser V14.1 and all ZohoCRM Plus pages seem to lose the ability to scroll until I manually refresh the page (and lose any unsaved data). Are Zoho products compatible with the latest version of Safari?

• Zoho People BUG duplicating time when submitting but without notes

  I believe I found a bug in Zoho People. In some cases, a user's time is being duplicated when submitted but the added duplicate is marked as not submitted and the notes are removed. For example if Andrew enters and then submits 1 hour of time to Client:ABC

• Email is Mandatory for Payments with WePay error message when creating invoice

  I am trying to send an invoice and I keep getting the error " Email is Mandatory for Payments with WePay " I have the customer's email on the invoice.  I am sure it something simple I am missing but I cannot seem to find it. I have used WePay before with

• Problem: Present by Default

  The "Present by Default" feature is great but it has a problem. When a user is automatically "Checked-in" using this feature they still show as "OUT". Yet when looking at the attendance they are "Checked-In". I spoke to support about this who said it

• Problem

  Hello, we had this problem, please resolve it for us ​

• Email outgoing bocked. Can retrieve emails but can not send out. 554 5.1.8 Error

  Hello! Please unblock our email (ekocena@ekocena.lv) address, or if there is an issue, please let us know what should we do to solve this? When trying to send email i am getting error 554 5.1.8, what could cause this? Thank you in advance.

• Proposals system in Zoho One

  Hi guys, I've come from a Xero/Quotientapp world where creating quotes/proposals was really straight forward. I was under the impression that I would be better served with Zoho One to do the same job, but I'm finding the quoting system quite limited as

• Value is empty and 'get' function cannot be applied Line Number:11

  Hi Everyone, I wrote a custom code to check if leads are referred and to check if the client who referred the lead exist, i had used single line field to check who is the client who has referred. everything was working fine with the code after i used

• Receive daily emails with exported password

  I requested the password to be sent to me via email.  I am happy to report that I received it.  However, I receive it every day from that 1 request in email.   This is a 1 time request for exporting passwords in vault, I should only receive 1 email. 

• Only busy/free information when using Zoho iCal in Google Calendar

  Hi, I have "Enable private address for this calendar" and am trying to open the iCal URL in google Calendar. When I add it to my Google Calendar only Busy/free information is shown and not all details. On the other side, the URL is working when I add it in my Outlook application. Would you know why this happens? Thanks

• CalDEV sync problem with my iPad and MacBook

  CalDev account : I want to add CalDEV syn to my iPad and MacBook  On iPad: Won't verify of the CalDev account on iPad("Cannot Connect Using SSL", and it won't verify without SSL "CalDAV account verification failed") On Macbook: Won't accept my password yes, tested the apple convention (calendar.zoho.com) and the zoho instructions (https://calendar.zoho.com) and my password

• Your Outgoing has been blocked and you will be unable to send emails. PLEASE HELP

  Hello, I need unlock my outbox from 3 days ago. I don´t know what i did please can you help me with this problem? my account is ventas@tercercielogroup.com Thanks! "Your Outgoing has been blocked and you will be unable to send emails." No se puede conectar al servidor SMTP:smtpout.mail.zoho.com Motivo: falló la autenticación:554 5.1.8 Sender Address Blocked

• ISSUE With this update....Refresh Page Or View After Workflow-Triggered Rule

  Doesnt seem to work on all edit triggered workflows. ​

• SQL Alias error?

  I keep getting this error: Whenever a table alias is defined, kindly use table alias name before the respective columns used in SELECT query I don't know where I've went wrong. SELECT Distinct "Book Title", t1."Author" as 'Authors1', t2."Author" as 'Authors2', FROM   "SET1" t1   LEFT JOIN "SET2" t2 ON t1."Book Title" = t2."Book Title" WHERE Authors1 LIKE '%John%' OR Authors2 LIKE '%John%'

• View bounce details in CRM

  After we send a campagin in zoho campaigns, we need to be able to see in Zoho CRM which contacts have hard bounced vs which contacts have soft bounced. How can we make the bounce type available in CRM?

• Add Record to creator report from JS widget

  I have created an HTML page to get the location. I need to get this location and insert it to report name called "Location" in Zoho creator.  this is the error that I'm facing,  POST https://creatorapp.zoho.com/widgetapi/companyname/developer/form/Locations

• Zoho Campaigns Connect to Bigin account to sync contacts.

  Dear Sir I have a Bigin Express Account but when I open Campaigns and click on Associate Accounts I am unable to sync Bigin Contacts into Campaign Contacts. Please assist

• I have trouble with Add mobile phone

  When I sign up for an account and add a mobile phone. It's always alerting "This mobile number has been marked spam. Please contact support." But I sure my phone is the first time register in here. This is my phone number "+84366182228" and +84563143333 

• Creating Client Company user duplicates companies in Books

  I have only just realised why I'm seeing two entries for some of my customers in Books - when I add them as a Client Company in Project, it seems to create a new customer account in Books. This is obviously a problem when the Customer already exists in

• Task Billing Types in Project Android app

  There appear to be two problems when setting Billing Types in the Android app: The field names are "technical" and need tidying up (see Screenshot_20210616-162223_Zoho Projects.jpg). You'll notice this applies to several other fields too. The billing

• Update Module giving error

  Hi Community, Im using zapier to upgrrade module entry but I'm keep getting an error  "Unable to create entry in module: Events. Error : Invalid data for the field participant. Detail : expected_data_type long, index 0, parent_api_name Participants"

• I have changed my MX records but still I am not able to receive mail?

  Domain: www.montemt.com.br The DNS server is publishing the same MX zones registered in the DirectAdmin panel: https://mxtoolbox.com/SuperTool.aspx?action=mx%3amontecmt.com.br&run=toolpage

• eM Client having bad gateway for CardDAV Sync

  Hi all, I keep getting this error on the CardDAV sync from my eMclient. Here is the setup page: Anyone to help me here? 

• My Zoho mail is blocked from sending

  I got a message that my account is locked "Account Block Information Your account could not be unblocked. There was an error when unblocking your account." I tried unblocking but no success can you help me with this problem!!!

• punctuation after a backtick behaves wrong

  When I mark something with a backtick, and if I continue with punctuation, it doesn't become a code.

• Zoho one, unable to change ownership of app(s)

  Hi guys, I currently have this problem, I am unable to change ownership of apps in my zoho one. the error says that "sorry, this operation is not supported." can anyone help me with this ? thank you screenshot attached.

• Most of the data deleted from Form but still the account space occupied is high

  We made a form and there were almost 8000 +entries and even after we deleted around 7500 data the space occupied did not changed. Any clue?

• Zoho Signin Page to Forums Takes Several Minutes in Redirection

  I have been observing this behavior recently for the past few weeks.

• I can't connect to the plug-in Zoho CRM for Outlook

  The plug-in installed, i try to connect with my login Zoho CRM but the pop-up "Please specify a valid Email and password" while the Email and the password are valid. Can you help me pls.

• ZOHO MAIL CONFIGURATION

  We could not configure Email and SPF & MX records are not verified. Their account is in Cpanel. Though we placed all the records in DNS.  it's still not verified. 

• Making more than 1 change in Subscription creates a problem

  We have monthly subscriptions that are updated more than once a month. Once we make a change for the incoming month and try to make a second change we run the risk of losing the original changes if we don't first make a note of the new changes so we can

• Extremely Slow Email Delivery

  My outbound emails are taking a long time to send. Especially those with attachements. Any suggestions or internal issues?

• Zoho Social Reports: Cards keeps re-arranging automatically

  The feature in Zoho Social where I can create my own dashboard under the reports tab keeps re-arranging the cards automatically. I have been using Zoho Social for almost two months now and I was able to curate a number of reports with the cards being

• The contact form in my website has stopped working!

• Address not found

  I am facing an issue that whenever I am sent an email, the sender is getting the attached message. Please can you help urgently as this is a major issue. Many thanks, Jake

• Remove "Tax Inclusive" wordings

  Hi, I would like to remove the wordings of "Tax Inclusive" from my Zoho Invoice. I have also selected "Excluding Taxes" under preferences but it still appears.  Could you please advice. Thanks.

• Zoho Books (Timesheet) : «The time spent for the day adds up to more than 24 hours. Please check and retry.»

  I'm having trouble almost each time I try to star timer or log time, system says : « The time spent for the day adds up to more than 24 hours. Please check and retry.». I didn't even loggued time for this project since several days. What's th problem?

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