• CalDAV Synchronizer with Outlook

    This has worked with no issues until sometime last week.  Now doesn't sync and when trying to discover it errors out. No setting have been changed. Tried to add another profile with same error results.
  • Problem with '+' character in Zoho Sheet Integration with Zoho Forms

    I have a Zoho Form to collect blood group information, which is integrated with a Zoho Sheet. Generally, there are two types of blood groups X+, X-. This is implemented using a Dropdown menu. When a user selects the blood group X+, the corresponding entry
  • Sorry! You cannot change your secondary email as primary email since you do not have a mail hosted domain

    We have 2 users. One user has "rsecor@seqlogic.com" as it's primary and "rsecor@int.seqlogic.com" as a secondary email as we are hosting our primary email ourselves. The second user was just added and is"gvazquez@seqlogic.com" however we cannot change
  • Categorising the vendor by items in which he deals

    We are running a manufacturing unit for which we need various types of raw materials and other industrial spares. We need to add a column in which we can add various items in which a vendor deals. Also we want to filter the vendors by items in which they
  • Email and Pop-Up not Activating for Event Reminders

    I have been banging my head against the wall trying to fix this.  I set all sorts of test events and fiddled with the modules for some time to fix the problem.  It's not working.  I can't seem to get the email alerts in my Outlook inbox, neither am I receiving the pop-up alerts for the events directly on my ZoHo page.  I have gone into Calendar preferences, and noticed that the drop down menu for reminders does not have the "At time of Event" option, only the "5 minutes before" option.  Please, can
  • Sorry, but mail still isn't fixed

    You posted that the "glitch" was fixed and locked the topics, however the problem is still not fixed for me. I can access my mail finally, however I'm unable to send anything with an attachment.  The error is a generic, "Oops something went wrong"
  • Managing Backorders

    Hi there, many of our customers buy items that are out of stock (backorders). When we create purchase orders (monthly), we want the automatic quantity calculation to take them into account: if we would normally need to reorder 1 piece and there's 1 backorder,
  • Apple calendar with share calendar

    Hi, I use a Macbook with the Apple Calendar. I have sync my Zoho calendar on it, but I can't see the calendar of my team on it, but I can see them on calendar.zoho.com. Do you have any solutions to have access of all shared calendar on my Apple Calendar
  • Bills created but cannot bee paid.

    I've been using the basic planner offered by Zoho Books and just now realized that im able to create Bills and Recurring Bills but, I'm not able to pay them because that feature is not available. Now that kinda predatory don't you think? I used the system
  • Invalid Date on every date field in the app

    When we try to access bookings the page loads nothing and the URL says "invalid date" for both date ranges, if you try to visit the consultant settings page all of their working hours are now showing up as invalid too. ]] https://bookings.zoho.com/#
  • Open files Very slow

    Hi   Compare to gDrive, sheet opening seems to be slower  I wait a long time and made a little screen to show you (I started and stopped before the end
  • Can't remove Lead/Potential/Contact fields created by deactivated extensions (Google Ads, SalesIQ)

    Hi, I've been experimenting with Zoho CRM's extensions like Google Ads and SalesIQ to see if they suit my business. Unfortunately, I've found that they don't meet my requirements, so I've had to remove them. Even after deactivating or removing these extensions
  • Recruit Interview not working with mobile phone

    I have had two candidates inform me that they were unable to join an interview when they were trying to join via mobile phone. They tried to use the link, but it failed. Is it not possible for a candidate to use a mobile phone for his or her intervi
  • Authentication failed from server

    I'm trying to connect my smtp to a software, and when I enter the smtp password, and username, and the other things, it gives me this error: SMTP -> NOTICE: EOF caught while checking if connectedSMTP -> ERROR: AUTH not accepted from server: please help,
  • Zoho Books and Inventory Integration Bypasses CRM Data Sharing Rules

    Ok we ran into a major, fundametal problem if we want to use CRM and Books / Inventory. Some initial information and examples so I can explain the problem better. 1. We have Zoho One 2. We have integration of CRM with Books 3. We have integration of CRM
  • Email Outage update

    You need to have somewhere for us to get the status of an outage.  Sending us to this community page and there be nothing here with updates in unacceptable.  I run my business on your email system.  WTF is going on with this outage?  Give an update
  • Searching the calendar

    I noticed a HUGE bug in the calendar. Not only that, but the fix should only be a few lines of code. I'll try to fix it if I find time. The problem occurs when searching the calendar. The resulting items are not sorted, at all. Additionally, there is
  • Unable to invite user to calendar event

    We have 11 people in our group calendar and when creating an event I can invite them all except for 1 person - her name comes up with a red box around it for me however, other people can invite her to events. I'm admin and problem only started today,
  • Problem with Event Requisition Email

    I embedded the Event Requisition form inside a website. When someone makes a request for an event in the Zoho Calendar from that form I receive an email with the email address and event start date and time from the requestor. The requestor's name does
  • Special characters in passwords (password protected surveys)

    Hi, it appears that Z Survey is now not accepting/processing some (but not all) special characters in their passwords. Can you please confirm/investigate? This is causing issues with some of our live surveys.
  • Zoho Calendar is not showing in calendar, but is adding to crm record. Major issue. Please help,

    Q. Do you use Zoho Crm calendar to tag event to associated client/lead record in crm? I have been using fine (great as adds event in CRM for audit) and can update meeting notes, until Friday. It disappears from the Zoho calendar (so team cant see the meeting), but puts it into the client record still!! Weird as looks as goes in on zoho calendar (mine is green) and then simply flashes and disappears. Tried again today, same. (Now I have triplicate entries in Zoho for each time I thought I was going
  • All calendar entries gone!!!

    All of my calendar entries have disappeared, I attempted to share (subscribe) all my personal & work calendars (Zoho, iCloud) into a new calendar to share. Having done so all my entries have now disappeared from their original location. I shared via subscribing
  • Can't unhide a form field hidden via builder > field properties > visibility

    New to Zoho Forms and testing things out, just created my first form. I configured it with several fields set to hidden via the builder > field properties > visibility > hide field. I did this with the intention of making the fields visible when/if specific
  • ETIMEDOUT in node.js when make a POST

    Hello everyone! I have a problem when i make a POST request to accounts.zoho.com/oauth/v2/token for refresh access token in Javascript whit the API. I'm trying whit axios and request but nothing works, only keeps loading and after a few seconds the response
  • Meeting with zoho staff

    If we have a big problem zoho team is setting up a meeting. But then it starts. You have to email a couple off times to get a moment. And if the moment is there we don't receive a link of we then we receive a meeting link but the staff isn't showing up.
  • Zoho Calendar Color Customization Not Working

    Hi,  Every time I log into the app, the color customization I've given my activities in Zoho Calendar disappears!
  • lookup field

    Hello I got a problem. I got 2 fields in my Item form ,  1 Category and 2 sub category  Q1. How to link a look up field to a field , I am importing my data and i got a coulmn call category , , i created a field call category and when i import data , i
  • Lookup

    Hello , I am new to zoho , great product , but i am stuck , any idea how can i do dynamic lookup field, or when i am importing my date , it will create lookup values ( like it does in MS Access ) or any other way arould 
  • Stoped receiving e-mails in my outlook and iphone after enabling oneauth

    As described in the Title, after enabling oneauth, my outlook and iphone stoped receving e-mails from my account. I tried to disable oneauth, but it is still not working. I asked help for an IT guy, and he said that pop is not working. Can you please
  • .NET Error after Recent Client Update

    Two of my clients have experienced the following error since the recent update (which now asks for name in addition to the session ID)  I figure it is reliance on some part of the .NET framework This means I had to use a free anydesk to login which defeats
  • Time tracker for all task difference between browser and mobile app

    Hi, In the browser version of zoho project, it is possible to change the log parameters to enable time tracker for all the task, not juste the ones owned. But in the mobile app, in the exact same task there is no way to start the time tracker. It only
  • no IMAP

    IMAP does not work. "You are yet to enable IMAP for your account. Access the link https://www.zoho.com/mail/help/imap-access.html to learn more. (Failure)" Control panel IMAP enabled
  • Zoho Marketing Hub sync : "Organization is already integrated."

    I want to sync my Zoho CRM contacts with Zoho Marketing Hub, but I'm getting a "Organization is already integrated." error. I have seen in this thread (https://help.zoho.com/portal/en/community/topic/organization-is-already-integrated-when-trying-to-integrate-mh-with-zoho-crm)
  • Put Insertion point before default email template (not after) when agent replies to ticket

    - when an agent replies to a ticket - when agent has a default email template defined for ticket replies The insertion point is after the contents of the email template. Please put it before the default email template. This means the agent can start typing
  • Emails did not arrive at specific Destination and no Errors / Rejected mails

    last few weeks have been trying to send to a particular domain mint.com.bn  but recipient say they did not receive the emails, it is not in the spam and they have checked their firewall.  Anyway to look at mail log to see if the mail has been 'delivered'
  • account blocked

    please my account is blocked i need assistance i cant send mail, please unblock i have error 554 51.8 outgoing blocked
  • Zoho Rejects SMTP connection from our server

    Dears, We had some troubles trying to send emails from our website through SMTP with Zoho. When debugging, it results in a rejection from Zoho to establish connection. So since the 3-5 days ago we've been unable to send emails. What may be causing the underlying
  • Notifications from Global Admin Account

    It appears that anything done by the global admin account doesn't show up in the activity feed or any other notification. For example, if the global admin account comments on a ticket we should see that action in the activity feed, for any other user
  • Como puedo hacer que se active el Blueprint automáticamente con una acción del workflow de Zoho Campaigns?

    Muy Buenos días a todos, me pongo en contacto con ustedes porque llevo un tiempo con el m ismo problema, he creado un workflow en Zoho Campaigns que su final de programa es cambiarme el campo titulo por interesado y, Blueprint que tengo se inicializa
  • Can't stop time tracker on zoho project mobile

    Hello, We have a major issue with the mobile app version of Zoho project. We are simply unable to stop the time tracker for some task. All my employees have the same issue. When we tap on the stop button, a message appear and nothing more happen : (It
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