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    Hi, we have our CRM set in Italian by default, because of non Italian-speaking users we traslated all modules and fields in English, too. As a matter of fact, when I try and use picklist values as filters or dimensions in a chart in Zoho Analytics, the
  • Outgoing blocked: Unusual activity detected

    Dear Zoho Team, I've received a notification that outgoing emails from my account have been blocked due to unusual activity. I'm providing the requested information below to assist with the review: Nature of Business: I operate Midweb (https://www.midweb.co),
  • Can't access to a Custom Module in Client Script

    I just created a new Module few hours ago. Now I'm trying to fetch data from this module in a client script but I cant't. When I write ZDK.Apps.CRM. it doesn't recognize the new module. It recognize all other modules (from Zoho and custom) but not the
  • GET Related Records Data does not respond to fields Query Parameter

    I am trying to get a list of emails linked to a Contact, using the GET Related Records Data API call. It works if I want all the record fields. However, although the V2 guide specifies a "fields" Query Parameter, this is ignored. So even though I use
  • Bank reconciliation with Accounting currency with Foreign Currency bank accounts

    We are unable to perform Bank reconciliation for Foreign Currency bank accounts and tie-up with General Ledger account, which will be in Accounting currency.
  • Merge templates sharing and execution by team members

    Hi all, I need help on writer. Hope this group is the right one as well. I have a merge template created in Writer using Superuser, and I will require the team members to just run the merge filtering records, say using a quotation or invoice number that
  • API - Pulling next 10 records from Emails endpoint

    We are attempting to pull Emails from Accounts using the API (/Accounts/ID/Emails). The call works fine, but we are trying to implement the paging. Documentation seems to suggest using the index parameter with the next_index value returned, but we have
  • Reproducible bug in Zoho Workdrive sync agent for Windows

    I've observed a recurring and reproducible failure in the Windows desktop app for WorkDrive, related to the registration of the OverlayIcon handlers that are added to the registry. When I installed Windows 11, I configured my ProfilesDirectory (C:\Users,
  • Emails to Hotmail/Outlook are being blocked – IP blacklisted

    Hello, I am using Zoho Mail with the domain ghayatalbahr.com, and I’m unable to send emails to Hotmail/Outlook addresses. The bounce message says that Zoho’s sending IP (199.67.81.1) is on a block list (S3150). Please help by either switching my account
  • CORS problem with APIs

    When I try to call web services from Postman, I don't have a problem I can get responses without problem. But when I try to call Zoho web services from my web application I have a CORS problem. For local development I download a Chrome extension for prevent
  • Customers receiving two email notifcations each time an invoice is created

    Customers are receiving two emails each time we create a new invoice. They are not duplicates, as there is only one invoice in their account + in the email workflow. But still, they receive the email two times in a row at the same time. We have gone over
  • jsonarray.

    Zoho CRM says "Invalid input for Product_Details. The expected input type is jsonarray."
  • Caldav Synchronizer shows error System.Xml.XmlException: Root element is missing

    We are using Outlook 2019 and CalDav Synchronizer to sync our calendars. Since ~two weeks we are not able to sync anymore, we always get the Error System.Xml.XmlException: Root element is missing I attached a screenshot with the full error message. System.Xml.XmlException:
  • Email hook is triggered twice for a single email

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  • Annoying Pop-Up Zoho Advertisements and Announcements Within Apps

    It is beyond frustrating to have to close out Zoho's announcements for Webinars, Zoholics, updates, events, etc while working within ANY of the Zoho apps. I see it when accessing Zoho One, Cliq, Creator, and CRM. Zoho boasts to be a professional solution
  • Client Script - getBlueprintTransitions returns array of empty objects

    Just like the title says, when I'm getting the Blueprint transitions via client script, the function returns an array of empty objects. It does correctly get the number of blueprint transitions on the page, however all the objects are completely empty.
  • merge the Multiple POs to single PO if Vendor of PO"s --in Zoho Inventory

    HI Merge the Multiple POs to single PO if Vendor of PO"s are Same ----in Zoho inventory Please provide any work around to achive this .
  • Uploaded Videos not processing

    We are unable to attach videos. When the file is uploaded, it gets stuck at 100% and the ATTACH button is not clickable. My assistant in the Philippines experienced the same issue. I am in California.
  • Button Deluge not working

    Please let me know if I need to post this somewhere else - this is my first time using the forums. I am attempting to build a button with a function that uses a multi-select lookup to build a list of interested buyers for properties based on the zip code
  • File upload in Workdrive

    I am trying to get all the files and folders from dropbox to Workdrive with same folder structure. Can someone help me with which actions should I choose?
  • CRM is shut down.

    Weekly Issue. Every button is shut down. Record cannot be saved. Stability is a joke.
  • Zoho Books: Please ensure that the "description" has less than 100 characters.

    I have this code written to convert Quote into an invoice and keep getting an error even while saving the code. Error: Please ensure that the "description" has less than 100 characters. // Replace with your actual organization ID and connection name org_id
  • An edit in Sheets is not being updated in CRM

    An edit in Sheets is not being updated in CRM. Does the Sheet need to be manually re-imported?
  • invite Guest has disappeared

    hi It was there yesterday. I can not see a reason. Not other other than below.
  • What is deploy conflict: module field(s) is more than the length of the mapped fields in the production account.

    Hello I am trying to deploy changes to our Quotes module from a Sandbox to Production and my subform is erroring with "module field(s) is more than the length of the mapped fields in the production account" We can't figure out what is causing this error.
  • Zoho Desk Time Entry Created Trigger

    I have a flow that has been working for months but now the Time Entry Created Trigger from Zoho Desk is no longer working. Can some one please help?
  • Two footers in dialogue module

    This makes the design look messy. We just want one. We would also like to customize the things that we want there.
  • Issue with Job ID Display in Quick View (Card View)

    Dear Zoho Support Team, We are experiencing an issue where the Job ID field(field type is Number) value is not displaying in the card view of our Quick View setup. Although the Job ID has a value and is correctly displayed in the detailed view, it does
  • Zoho Writer and Workdrive

    I am finally making the last major step into the Zoho One realm (been for 5 years) by migrating from Google Drive/Docs/Sheets. I'm fairly happy with the other apps, but Writer got me concerned in the first few days of using it. I installed the Writer
  • People 5.0 widget and API questions

    While creating Widget for People 5 I found couple issues that I can’t find answer on my own: 1) How to get leave requests according to this API https://www.zoho.com/people/api/get-records-v2.html. I tried: requestData = { "url": "https://people.zoho.eu/api/v2/leavetracker/leaves/records",
  • Template Linkage invalid

    I am trying to add a website linkage in our Inventory Template. When I click preview template, linkage is clickable, while I try to export , the linkage is being invalid... Is this a bug in PDF exportation?
  • Issue Uploading Attachment with Zoho Mail360 API using Deluge

    Hi everyone, I'm trying to upload an attachment using the Zoho Mail360 API in a Deluge function, but I'm running into issues. Here is the documentation I’m referring to: 🔗 Upload Attachment - Mail360 API According to the docs, the upload is done with
  • Unable to Access cPanel - Site Can't Be Reached

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  • Zoho Assist: soft focus remote image (remote is macOS)

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  • Zoho Flow Debugging

    Hello I built a custom function that takes input via a webhook trigger into the flow. The custom function has input as strings and I have one single line that info each of the variables to debug. However, for each of the tests (instances of webhook triggers)
  • Zoho CRM Crashed when opening a lead

    I have a group of new people that have downloaded the Zoho CRM app onto their phones. They can access the app and navigate, but when they go to open a lead under the leads module the app instantly crashes. They are able to access these leads from their
  • Improper code format

    Hello, I recently switched to the new Deluge editor in Zoho CRM and I am editing an existing script but it returns an error: Improper code format Correct format : <return_type> <category>.<function_name>(<type> <arg1>, <type> <arg1>,...<type> <arg50>){
  • RE: Webhooks not working in application

    Hi everyone, Is anyone else experiencing issues with webhooks in Zoho Creator today? All of our webhooks—across multiple flows, applications, and forms—have suddenly stopped working. We're consistently getting the error: "Internal Exception" We've double-checked
  • SalesIQ Zobot - can't get "Card Wait Time" to work

    In Zobot, in any "Send Message" card, there is an option to enable "Card wait time." It gives the option of pausing for between 5 to 10 seconds. I've tried it numerous ways, but I cannot get this function to work correctly. Zobot always zips right through
  • Can't get TFA to work properly

    I tried to get TFA to work with not success. I downloaded the Oneauth app but never seemed to receive the push code. Every time I had to switch back to log in with password. I wanted to get TFA to work, but I never could. Ironically, despite all the problems
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