• Creating smart filters manually

  Hi Team, One of my colleagues accidentally deleted the Notification folder in Zoho Mail. Now all the emails are directing to spam instead of inbox. Is there any way to create the smart filter manually?. With Regards, Logeswar V

• Pass json to ZDK.Client.openMailer TO parameter

  Hello I try to make send emails to a list of emails with : ZDK.Client.openMailer({ from: 'example@zoho.com', to: details_output, subject: 'test Mailing List', body: 'Test Mailing List Body' }); where details_output is an array like : [{ "email": "testcarte18078@test.com",

• Oops! Something went wrong. Try again later When trying to send email

  Hi, This error is appearing everytime i am trying to send an email. Oops! Something went wrong. Try again later Please help.

• Search Option not working

  My search option is not working properly. I type in what I'm searching for, and it says not results found. How to I get this issue resolved?

• I can't receive emails

  I can't receive emails but I can send them, there is nothing clear to do if this happens so that's why I'm asking for help

• unable to verify mx configuration

  hey I have added mx configuration as per the instructions in the respective domain, yet I am unable to verify that.

• Issue with Missing Email on Reply or Forward

  مرحبًا بفريق دعم Zoho، أواجه مشكلة مع Zoho Mail. عند الرد على بريد إلكتروني أو إعادة توجيهه، لا تظهر الرسالة الأصلية أو البريد الإلكتروني المرسل بشكل طبيعي للمستلم. بدلاً من ذلك، يتم عرض رمز ثلاثي النقاط، ويتعين على المستلم النقر فوقه لعرض البريد الإلكتروني

• remove one field

  we want to remove compensation amount field from our offer letter,As we are hiring interns we don't want compensation amount.

• Strange pop up windows when sales order saving.

  Hi, May I ask what's the meaning of this pop up window. Our client script don't have this setting..

• My domain provider does not support to DKIM records

  My domain provider does not support to DKIM records in zoho mail. It does not allowed underscore in a TXT name but zoho had provide DKIM records already with an underscore This is the zoho provides But my domain provider does not allowed

• Zoho Desk using APIs

  We have generated the necessary tokens and successfully executed the following calls: • List all tickets • Get a ticket • Create a ticket We have encountered difficulties when attempting to perform searches using the APIs related to SEARCH, as it returns

• Access Denied

  good afternoon! When I try to access my Zoho Vault account, I get a message (image attached) that my access has been disabled by the administrator. It turns out that I am the administrator and I did not perform any type of action of the type, which is

• ZOho Vault access denied

  Hello Community, I have suddenly got restricted by accessing Zoho vault . How can I get access back ?

• Stopped getting zoho notifications in Email for Customer response to support tickets

  Hello , I stopped receiving Notifications from customer response in my company with attached to this account.

• ERROR

  I deleted a contact card, I want to add it again but it says that the contact already exists. I searched the records and it is not there, and I even deleted it in the trash. The email is this one:xxxxx. Please help!!

• !! URGENT My sent mail goes to spam

  I tested a few times and every time I send mail out it goes the recipients spam box.  Why is it marking my mail as spam? please help me ! thanks

• No longer get Cliq notifications on phone if app not started

  On Android, I used to get notifications on my phone whether I was in the app, or it was started. Then about a month ago, I stopped seeing notifications on my phone UNLESS I had already started the app. So if I reboot my phone, and never start the app,

• CUSTOMER RUNNING BALANCE WHILE PRINTING RETAIL INVOICE IN ZOHO BOOKS

  This is basic problem in zoho books where at the time of printing retail invoice, we can't add customer running balance. Kindly provide this feature as every other accounting software has customer credit balance option at the time of invoice printin

• i cannot initiate chat with other team (or) am not receiving chat accepting mail instead getting join cliq mail but i have joined in cliq alread!

  I am unable to use the chat feature in Zoho Cliq to have quick conversations with my other team members; my ID is from appcodemonster.com, and my other team, with whom I am unable to start a chat, is from sharesoft.in. I am not sure why, but when they

• SPAM

  Email notificaitons from Zoho People are quarantined by Microsoft. DKIM is configured and shown as authenticated but it seems that emails are not signed.

• domain authentification on ovh and zoho

  I don't succeed in adding an domain authentification on ovh. Should i first create a subdomain? But this doesn't work either, ti gi ves te same screen and the next button is greyed out when adding the info received from zoho

• Issues with Publishing Updates on Arabic Subsite in Zoho Site KSA

  Hello Zoho Community, I am reaching out to share my experience and seek assistance regarding an issue I’ve been facing with my Zoho Site KSA. Despite purchasing the Add-on Subsite twice, my subsite remains unpublished. Here are the details: Background:

• Tasks are not visible or clickable anymore

  Hi, We're facing problems with tasks connected to a module. As you can see, if we open for example an account record, all open and closed tasks are not visible anymore (only text 'undefined') and we can not click on those tasks. Do you know what is

• Cannot unblock IMAP for my account

  IMAP got block on my account for suspicious activity because I was testing different VPN servers in different locations. When I try to unblock it I get an error that says Sorry , we are unable to process your request, please contact support@zohomail.com.

• Support answers every 2 days

  I've tried to contact support via email, but they don't answer unless I call and complain. They still haven't solved my problem. Please reply.

• Can't retrieve url after link in note is converted

  When in a text note if you paste a url after a few seconds Notebook will turn the link into a box with the title of the page that is a button to the website. You can click there dots to delete the new button but there seems to be no way to simply undo

• Font used in quote blocks are not consistent between devices

  Hello. I noticed that as of recent, the font used in quote blocks is not the same on every device. The screenshot posted shows how it looks like on both the mobile and browser versions respectively. Personally I like the browser one more.

• Change my Region of registration to Kenya and not USA

  help change registration region to Kenya

• KENYA REVENUE AUTHORITY ETIMS/TIMS INTEGRATION AND E INVOICING

  Dear Zoho, In reference to the above. I have been having challenges with e-invoicing with KRA e-tims to push my invoices and the integration. Below are some of the screenshots; Kindly help. Thank you. Will appreciate your quick response.

• SMTP Auth Problem - 554 5.7.8 Access Restricted

  Dear all, I have an application running in Laravel, and I use ZohoMail to delivery some emails, and it was working for the last 7 months, and today (12/11/2020), something happen and I dont know where or how happen... My application could note delivery

• URGENT: Zoho Forms reCAPTCHA v2 Spam Issue

  Hello Everyone, We are encountering a critical issue with Zoho Forms despite having reCAPTCHA v2 enabled. Our business is accessibility-focused, and we are receiving a high volume of spam submissions, which is significantly affecting our workflow and

• Showing the uploaded Image in the notification email.

  Hi, I wonder if any one ever faced the same challenge I'm facing. I've set up an email notification to deliver the content of a form every time a user successfully submits one. I selected the option to send the submitted content in the body of the email,

• Login Request

  Good afternoon. Id like to receive help, I'm requesting information in regards to account login issues. I've bee asked to provide additional security information. Ie: phone number in order to access my account. I no longer have access to this account

• Unable to retrieve inline / embedded images using Zoho Email API

  How can i retrieve inline / embedded images in the email using zoho API?  Also, how can i retrieve multi part emails using zoho API?

• Zoho Zepto mail

  I've already checked the domain and setup the user agent, as well as the SMTP user name and password, and the test email is working. So, please teach me how to import an email list and send emails.

• Unable to send message; Reason: 554 5.1.8 Email Outgoing Blocked

  My account is mino@flawless-frames.com, or flawlessframesstudio@gmail.com Could you please unblock my account, I've got restricted from sending more emails

• Zoho Support is horrible

  Hey, first and foremost: I am a big supporter of Zoho and pay thousands of € every year for using the platform. Nevertheless, there are Zoho products that are badly designed, Zoho Directory being one of them. Yesterday this software locked my PC in a

• Getting error for invalid session on zoho mail

  Hello, Today our office staff start having challenges with our email once logged in. I keep saying : Invalid session you will be logged out in 3 seconds. And it wont allow me to send any messages.

• Campaign email bounces and CRM entries

  Using campaigns.zoho.com and utilizing a sync'd list works fine.  But when emails bounce, they are removed from the campaign side, but there is no way to update the CRM record.    You can see that the email bounced in CRM by looking at campaigns-> member status, but you can not use that field to create a search or any other way in which to update those bad records.    I have a list of several thousand emails, and to update each record that bounces is a nightmare.  There has to be a way to utilize

• I can't send and receieve any email ERROR CODE :550 - 5.7.26

  Hello, I can't receive and send any email for months. I already sent an email to Zoho support but didn't get any response. I attached a screenshot of a message i get always when i tried to send an email. Please help me asap.

• Next Page