MX records are correct, however MX verification fails
Our MX records are configured correctly, however the MX verification step fails. Please see the attached screenshot. The domain is framer.ly We know the configuration is correct because we have been using Zoho for a number of years, however we accidentally
IMAP not syncing
Since yesterday (at least that's when I first noticed it) my IMAP clients on my MacBook and iPhone aren't syncing properly with Zoho. Looking on webmail I see messages from today that are just not appearing in my mail client on my devices. It just seems
Thunderbird no longer receiving emails
Since 8.15 am yesterday. Three machines all running Thunderbird. Three different ISP's. Emails in inbox are no longer downloading (sporadically they do then stop again). I can send but messages do not appear in the sent folder. Webmail working OK. Android
Zoho Inventory making changes to previous Fiscal Year Trial Balance
I'm running into an issue with Zoho Inventory syncing to QuickBooks and making edits now to journal entries made in our previous fiscal year. Fiscal Year End reporting has been completed, but our balances keep changing. If we make purchases or credits/returns
Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirm
Unable to attach files to mail
I am unable to attach files when I compose a mail message. There is no error message. When I click attach, there isn't a window that opens so that I can choose the attachment.
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Domain registration
Good morning, dear all. When attempting to create a "custom" email for my brand, I was informed that the domain www.pratuacasa.com.br is associated with the account "c*****o@p*****" As a result, I do not have permission to proceed with registration on
Moving my Email Account to Zoho
Dear, I'm having a problem transferring my e-mail account from G-suite to Zoho. Yesterday I canceled my e-mail account at G-mail, but I'm not getting to create a new account at Zoho. I always receive a message that my domain still is associate with my
Oops! An error occurred when attaching the file. Try again.
Hello, I keep getting this error when I try to attach a file. Clearing the browser cache did not help.
profile image
I have added the notebook app on both windows and then ubuntu. How do I add a profile image? When I click on the image area nothing happens. I have a profile image on my account that displays on my account, but not on the app.
Linux app. Can't edit a note with broken sync.
How I can repair sync for a note with broken sync icon (look screen in attachment)? I have many notes with this icon and I can't repair of those sync. I try using hard fetch from server and switching by versions of a note, but it's no has effect. Example
Auto messages / Bot messages in Cliq Channel we can't control
Hi, in Cliq we are getting automated reminder messages we don't want. Who / which app is sending these messages and how do I turn them off? Thanks
Search API do not working
Trying to search sales order record thru reference number but no result back. Do anyone can help me to debug the deluge? Record API Name
Anyone use Multi-Language? Export file doesn't have all fields
To anyone who successfully implemented the Languages>>Multilingual feature in Desk? The export file I'm getting is missing a lot of fields and picklist values. Did you face that also? If so, how did you address it? I have a support ticket for this but
Apostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.
Having trouble trying to send with a template
Hello, I'm trying to request a signature with a template that I have created. The template is very simple for demo, just a name and signature field. The swagger documentation seems to be incorrect for the "createdocument" endpoint here https://app.swaggerhub.com/apis/zohosign/zohosign_api/1.0.0#/Template%20Management/post_templates__Template_Id__createdocument
Anyone else having a problem with the macros?
After I have made a macro and saved it, I went to the manage section, but it does not show the macro (or any macro) I've made. Suggestions or solutions would be much appreciated.
Edge Browser Autofill
When using the autofill feature on the Edge browser, multiple fields open up and start glitching. Please see attached
Cannot apply tags to multiple items at once
It is very frustrating needing to apply tags to notes individually. Even worse that it takes multiple clicks to do it. Can there please be an update to: 1.) Allow us to apply tags to batches of notes in one go. 2.) Make it less clicks to add a tag 3.)
questions regarding links
I am considering switching from Evernote and Notebook is a strong candidate. I have requests regarding links. In the Web and Windows versions, is it possible to display the linked page directly without showing the context menu when I click on a link as
Sort Function on Desktop
I use my DESKTOP version as much if not more than my mobile. As a matter of fact when it comes to entering in the information I use my desktop FAR MORE. The sort feature does not work on the desktop version and even when i sort on the mobile it does not
Font Size Jumps to 72 and won't do 48
I am trying to set my Heading on note to 48. As soon as I start to type it automatically Jumps to 72 and when I try to put back to 48 it jumps right back to 72. It's not letting me do any other size in the text body than 34 (or 32? 36?) When I change
Unable to set repeat reminders
I’ve been trying to set a daily reminder on one of my notes, but keep getting an error message (picture attached). Anyone able to help?
Many to Many relationship from Accounts to Contacts
I am really frustrated by the lack of detailed documentation on the Many to Many relationship created by the Multi-lookup field. I have watched the video several times and still can not get the data to look the way it is in the video. What we need: one contact can be associated to more than one account one account can be associated to many contacts (default in the system) one contact can be associated with more than one Contact Owner. When more than one company is associated with a contact, each
Email id
My old email id from which i logged in is no longer available with me. I want to change my email id but i am not able to do it. Can somebody provide any assistance?
Grouped Files are completely missing
I made a new note and suddenly all the other notes in groups in that specific folder had suddenly vanished, not in the trash or another folder, completely gone for good, even on the web version. What happened and please how can I get these files back
Apostrophes stop Analytics dashboard rendering when embedded in Creator
I have an Analytics dashboard which I am embedding into a Creator page, prefiltered to the organisations that the user belongs to. This works beautifully, except when an organisation name includes an apostrophe, at which point the Creator page thinks
User data loss
Hello Zoho Team, After the scheduled server maintenance you had, half of my Zoho notebook notecards are gone, not showing in notebook desktop app, notebook web app. And not even in the trash folder. It had some important notes related to my studies. This
Zoho Gmail Extension Not Working Properly
Hello. I am having an issue where the zoho extension added to my gmail isn't working properly. First of all, I cannot open the notebook from the sidebar. I did in the beginning, now I have no idea how to open the notebook. And added some things. Now it
Problem to link zoho CRM to Zoho Desk
Hello, I am able to link my zoho CRM to zoho Desk. It used to be linked but the connection didn't work, like contact were not update, so I decide to remove it and install it again. But I can't. Can you help me please and tell me what yto ou need for that.
SalesIQ chat not showing up on mobile with react native
I have Guided Conversations and SalesIQ Chat enabled in Zoho Desk. But only Guided Conversations is displayed in the app. Can you help me figure out what I might be missing? Why is SalesIQ Chat not showing up? Thanks
'Operation Failed' when trying to enable Zoho CRM in Zoho SalesIQ
Hi there - I am Administrator for both and when trying to enable Zoho CRM in Zoho SalesIQ I am getting 'Operation Failed' message. I am newish to Zoho and inspired following the Zoholics Sydney this week. Thank you in advance. Sue.
CTRL+Space open Smartchat window instead of Show hint
Dears, Is anyone facing the same issue as me, when using Deluge Editor, it always opens the Smart Chat instead of showing a hint when I press Ctrl + Space. This just happened recently to me and this is frustrating.
Taxes on per diems
Taxes should be available on per diems expenses. The current state makes importing per diems into our accounting system rather inefficient, as we have to extract the taxes manually afterwards. This is a huge problem (and potential deal breaker) for users
invokeurl function in Flow to add record in Creator returning response EXTRA_KEY_FOUND_IN_JSON
I'm attempting to create a function in Zoho Flow to add a new record to our Zoho Creator app, but keep getting this response: {
code : 2945,
description : "EXTRA_KEY_FOUND_IN_JSON"
} Here is my function: string createOWSinstallOrders(int customerZohoID,
Zoho CRM - Is is possible to remove unwanted filters from Accounts/Deals/Leads etc?
Hi guys, There is around 20-30 filters - due date, owner etc. Is it possible to remove all but a few? I only need 2-3 filters. Secondly, I have created a custom field 'district', it's a dropdown list that I add to the company information - is there any
email
the system doesnt allow me to send single emails . Mass emails works fine
Zoho Forms only shows Lead Standard Layout
Hi, I have this issue where Zoho Forms integration with Zoho CRM is only showing the Standard Lead Layout. But in my CRM I've created an alternative layout. I really need that leads enters into the CRM with the alternative layout, because I set up a specific
Maximum number of entries
Please help me with solutions on this error message "You have reached the maximum number of entries allowed" Thanks.
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