• Email problem

  My email does not fetch. I tried everything 3 weeks now.

• 4 different emails from 4 different senders bounced by zoho today

  Hello, today I am seeing some strange behavior in my zoho account that I’ve never encountered before. There have been 4 different instances of emails being bounced by zoho - all 4 of them were from different senders. Is this an indication of some change

• Zoho Migration Tool Getting Error 401

  Hello We are getting the following error trying to do a migration on a user from EML files, when we are verifying the user to get the migration started. Does anyone has encounter the same issue, and solved it? The logs show these lines: 10/28/2024 1:20:47

• Issues with Zoho Mail Performance

  Dear Zoho Support Team, I hope this message finds you well. I am writing to report that the Zoho Mail platform is currently experiencing significant performance issues. The loading times for pages, emails, and downloads are extremely slow, and I want

• listsubscribe API Issue

  I'm getting this error trying to hit the listsubscribe endpoint "Please give the correct data" Attached below is my code : var response = await dio.post('https://campaigns.zoho.com/api/v1.1/json/listsubscribe', options: Options(headers: {

• Engagement Pop Ups not showing on the webpage

  We have created and setup an engagement pop up but it is not showing on the web page. The trigger is when a visitor enters the page. Here is the page: https://atiaustralia.edu.au/industries/security/. Can you please help us?

• Campaigns Workflow Automation not Triggering on Updating Field Change

  In Zoho Campaigns, I have a Workflow Automation. It's an email campaign for existing or new contacts who request an ebook. If they submit a Zoho Form through my website, the form will update Zoho CRM and change the custom checkbox field "Ebook Download:

• Scheduling Mail Merge for later

  Hi all, Quick question on Mail Merge. I'm using the new Mail Merge widget through Zoho Mail for a campaign we're running, but instead of sending the batches of Mail Merges manually, I want to schedule them for the morning of the next day. You're able

• Imap deactivated by itself

  Hi, for the past few hours I have been receiving numerous reports from my clients that they are unable to use the mailboxes via client on the pc. I have checked and in all cases the IMAP protocol has turned itself off, how could this have happened?

• IOS mobile app and documents

  We have several ios users that will be using the projects apple mobile app. We believe we have run into an issue. We create a project template with specific zoho team folders. One of the folders has a zoho sheet template in it. Once we create a NEW project

• Mail Blocked by www.spamcop.net

  Hello, some of my email was blocked by www.spamcop.net, here the full message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.

• Images in signature not pulling through (potentially also affecting images in automated emails sent from app)

  Hi I tried searching past issues but don't seem to have found a solution. I've checked the signature code link and it correctly links to the logo we have uploaded onto cloud. This issue is also showing up in our automated mails that go through your mail

• Problem with Journeys and campaign sending

  I'm a new user for Zoho Marketing Automation, so maybe I'm doing something wrong, but I just can't seem to solve it. So I have 5 sign up forms, all of them SHOULD add contacts that submit it to a list. Then a Journey with a "added to list" trigger would

• No puedo recibir correos

  No puedo recibir correos de proveedores externos, ya revise los dns y estan bien pero al analizar el domiio por medio de la herramienta me sale que no estan,

• My account was blocked

  My outbound email account was blocked and don't know why. I find it amazing how Zoho is operational even with no support on weekends. Please someone help me unblock outbound emails on my account. Thanks!

• Our customer receiving the emails in spam box

  Hello zoho team, We have website theborderlinebeauty.com , our all customer when subscribe our website, so they receive notification in spam box, instead of inbox. we have authenticated the email account with our webiste (screenshot attached) but emails

• Permission Error when Editing Custom Functions in Zoho FSM

  I am experiencing a permission error when attempting to edit a custom function in Zoho FSM. When I click the edit button on any custom function, I receive a permission-related error message in the browser console. This issue is preventing me from modifying

• Permanent Block from Proofpoint

  We are having problems with sending emails to @me.com addresses. We are receiving the following error: ERROR CODE :554 - 5.7.0 Blocked - see https://support.proofpoint.com/dnsbl-lookup.cgi?ip=136.143.169.17 Reporting-MTA: dns; mx.zohomail.eu Arrival-Date:

• Zoho uses unsecure key strength for DKIM signing

  With a check for our email infrastructure it came to my attention that Zoho uses an unsecure key strenght for signing email (RSA 1024), which has been deemed insecure by NIST since 2015. I have contacted customer support, but I got the message that they

• How to delete or edit list of attributes and their options

  I've been testing different arrangements for my items, but I'm realizing that as I test out various attribute and options combinations, the list of options just keeps getting longer, sometimes with duplicate options. How can I edit the options connected

• Can't seem to install the desktop version on my Raspberry Pi

  I've tried the x86 and x64 downloads, but after extracting the files, when I execute I get the same pop up error message stating: "OS Architecture not supported. Please download armv7l bit setup of Zoho Docs to install".   What can I do to install the correct version for my Raspberry Pi 4B running Raspbian with Linux kernel 4.19.97?

• No access to contact categories in Zoho Mail Apps

  I have set up a number of contact categories for my organization. When I compose an email using a web browser these categories are visible. When I compose an email using your Android or iOS Apps no contact categories are visible. Is this expected? If

• Zoho Desk Ticket Properties

  Hi Zoho Team, Checking on this if we have another outage on specific ticket module under properties. **Some of our departments aren't affected.

• Try to get a work flow to work on CRM

  So the work flow is meant to send a reminder e mail 40 days before the contract ends. Tried a few things and cant seem to get it to work, also is there a way of testing this instead having to wait for the trigger time. Thanks

• La entrada y salida de mi correo esta desactivado, Help me!!

  Buenas tardes, no puedo redactar ni recibir correos en mi cuenta de correo porque los botones de entrada y salida estándesactivados y no puedo activarlos desde el administrador Ayuden me urgente debo poder recibir correos Gracias

• 553 Relaying disallowed

  Hi, I have been trying to set up email hosting for my domain benporter.co.uk with your service here is a screens shot of the DNS records I have setup: I am able to send out emails from ben@benporter.co.uk but when I send email to this address from an

• Unable to upload virus detected AGAIN!!!

  Zoho mail has problems - can not upload files and view/donwload sent to me files also. When will You fix this? Very urgent!!!

• SMTP and IMAP servers are not responding

  We stopped receiving inbound email at around 2230 pst 2017 01 10. As of 0800 pst 2017 01 11 servers remain unreachable. Tested from Gmail, mxtoolbox, etc. What is going on? Please post status updates on this board. Can we get an eta for service rest

• Cannot access the mail admin console

  Hi, I can't seem to access the zoho mail admin console. I've tried clearing cache and cookies on two different browsers, and going directly to the login page of the mail admin console using the link https://mailadmin.zoho.com/ and when I login using that

• Outlook has stopped syncing Zoho Mail

  Everything has been working working fine, but today Outlook (365 desktop) stopped syncing with zoho.  I tried removing the account from outlook but now when I try to re-add it, I get this error: "We couldn't connect to the (IMAP) server using the specified

• All meeting invites are going to spam even though I have all DNS records set up

  I have set up and tested all of the DNS records for SPF, DKIM and DMARC yet every invite we send goes to the recipients spam and dont even seem to show up when sending to an icloud account.  What is the fix for this issue.

• annual leave settlement - ZOHO PAYROLL UAE

  Greetings. would like to ask about annual leave settlement ( as per uae low ) , and how we generated auto for employee who will have annual leave way as exit settlement

• Attendees couldn't see the presenter

  Hi Team, We had our first webinar today. Some of the attendees couldn't see the presenter on screen while some did. I am unsure why such an issue happened. We have tested multiple times ahead of the webinar day and things seem fine. Webinar ID - 102

• Can't send/receive mail

  On October 21, 2024, we encountered a critical issue with our email services through Zoho, affecting all 43 users in our organization. Initially, at 10:30 AM, all users experienced delays in receiving emails. However, the situation escalated to a complete

• SMTP reauthentication

  Hello, we are trying to setup SMTP on re:amaze to our zoho email but we always get 'Reauthenticate SMTP' error Used details found here: https://www.zoho.com/mail/help/zoho-smtp.html Re:amaze is saying that the issue is on Zoho, either incorrect details

• Mail to my Zohomail account was blocked

  I sent an email from my new Zoho mail account to my gmail address. It went through, although it landed in the spam folder. But then when I tried replying to the email using my gmail account, the Email Delivery Subsystem blocked the mail. This was the

• Este domínio já está associado a esta conta ...

  Estou tentando criar um e-mail corporativo, porém quando informo o domínio que é de minha propriedade, ele acusa já estar vinculado a outra coisa de e-mail. I'm trying to create a corporate email, but when I enter the domain that I own, it says it's already

• Unusual activity detected from this IP. Please try again after some time.

  I get this error when I try to create a new address on my account, it's been a long time now, I'm still getting this error, anyone can help

• zoho mail

  I can't receive messages from my shopify store despite doing all the steps you asked me to do and linking my store with zoho

• Incoming Mail Blocked

  It seems that my incoming mail has been blocked since yesterday afternoon, and the only reason given was that the account was "blocked temporarily as a security precaution" and "Mail Box disabled." This account is part of a group, and when I attempt to

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