• Unable to remove branding or set up new email records despite purchasing a paid plan

    Hi there, I recently purchased the paid starter plan which says it includes up to 5 forms, however I am unable to remove the "powered by Zoho forms" from the footer of the form page and the submission page, and I can't set up email notifications either.
  • Unable to Create Duplicate Help Center Content

    There is a severe flaw in design for multi-branding and the help centers .So far work-rounds are not possible by this flawed design. It has been covered here before that in multi-branding mode you cannot share articles between two different help centers.
  • API Timeout Issue Starting on 05.09.2024

    Since this morning, we've been encountering issues with API requests, with many of them timing out unexpectedly. After extensive testing and debugging, we found that the timeouts occur randomly, potentially due to a throttling limit or an API usage capacity
  • line endings being duplicated upon paste

    When I paste in a list of text items, Zoho Notebook will add an additional return, line ending for each line. The text originates from an ordinary Text editor (BBEdit) on mac using Unix line endings. There appears to be no way to eliminate the extra line endings. Either a command or menu item that does that specifically or a search and replace.
  • Connect Woocommerce new order to zoho books via zoho flow

    Hello i want help to create a flow to create a new sales order from woocommerce to zoho books. Can someone send me step by step flow, functions and fields?
  • Option for super admin to retrieve the deleted chat history in zoho cliq

    Currently in zoho cliq there is no option for super admin to retrieve the deleted chat history. In some scenarios the users in the organization exchange the confidential information through the zoho cliq chat and then deleted the chat history. So as admin
  • Problema com envio de e-mails

    Bom dia, Não estou conseguindo enviar e-mails por uma de minhas contas. Está reportando o seguinte erro: Não foi enviado enviar uma mensagem; Razão: 550 5.4.6 Actividade de envio incomum detectada. Por favor, tente depois de algum tempo. Gostaria de saber
  • Zoho mail serious problems

    Zoho mail is not working at the moment. New emails not being received. New email counts against folder names not matching number of emails listed. Using the mobile app, new emails do show but appear as from 'undisclosed' with blank contents. Something
  • Not receiving any email ! Urgent help required

    Hi Community As of today 31 August 2024, I am not receiving any email on my zohomail.in mailbox , I tried to test from my other emails like - gmail, outlook, yahoo. All are showing below error. It seems technical issue on zoho end. Only email from zoho
  • Request for Domain Removal and Account Access Assistance

    Dear Zoho Mail Support Team, I hope this message finds you well. I am writing to request assistance with an issue I am experiencing with my Zoho Mail account. Previously, my domain "baitest.net" was linked to Zoho Mail, and I had an email address at Zoho:
  • SMTP Connection Error

    Hello, There is an outgoing SMTP connection error that we have noticed for about 2 days. Our 2 email programs that were working fine in different cities suddenly started returning errors. There is no problem with incoming, it only covers outgoing. It
  • My Zoho Flows are not running

    Hi Team, Do you have any issues with Zoho Flow now? None of my Zoho Flows are running. It runs when I go to the Builder and I do a test. However, when I exit the builder and do edits to trigger a flow, it does not run. I have Books, Inventory and CRM
  • composite items and associate items

    Hi, I had some struggles to set up the composite items properly, which resulted in many items that were originally part of a bundle now being inactive. So, now I have set up the items and composite items correctly, and I also managed to create a bundle
  • Appending PDF's to a merge template

    Hi there, I have created an advice document that is a merge template in Zoho CRM, I need to attach a couple of PDF's at the end of the document (Insurance product fact sheets) Is there any way I can do this and have a hyperlink link to them as a reference
  • Zoho Creator - Using Connection to create an entry in another application

    Hi there I want to add a record into another Creator application. Both applications fall under the same superadmin/company. Now, I have the following system-generated connection, which I have authorised. My line of code is this: record = zoho.creator.createRecord(zoho.adminuser,
  • SPF verification problem

    Added the SPF record v=spf1 include:zoho.com ~all as a txt record on my dns provider ukrnames.com, but still can't validate in zoho (2 days past), what can be wrong?
  • ZOHO EMAIL ALIIES AS101 ERROR

    Hi zoho team, I am having this issue AS101:Internal Error occurs when creating under USER TAB - email allies. please guide me and can you help me to fix issue from your side. ASAP 
  • Data type of the argument of the function '837' did not match the required data type of '[BIGINT]'

    Hello, am testing the below code in Zoho desk Sandbox and it's giving me the error "Data type of the argument of the function '837' did not match the required data type of '[BIGINT]'" Anyone can help? // Get the Registration Number from the child ticket
  • Problemas com o zoho calenar, meeting e TAZ.

    Eu estava fazendo uma reunião no soho Meeting, se passou os dias a reunião foi finalizada, porém, o TAZ continua me mandando notificação a respeito da reunião. Já tentei de todas as formas possíveis cancelar este de notificação, acessei o Zoho calendário
  • Barcode

    Need to generate EAN-13 Barcodes for my products, But I;m confused with what to enter in the "Barcode Data" field...Can anyone help me ?
  • Related lists duplicates on all tabs when using canvas

    I'm trying to add a timeline on a tab using canvas. I put it there and fit it to the right size. But then that related list shows up on all tabs at the exact same place and overlaps everything there... why are my related lists showing in all these tabs?
  • Editing Form entries - Zoho Forms

    I was wondering if there is a way to edit form entries in the same style as the form layout. I have a number of images and descriptions for clients and they are useful as a guide. When i run through their entry with them i often need to make adjustments
  • Zoho Desk Report all including additional columns

    Good afternoon, As of this morning, all of our Reports have additional columns, which have broken a lot of out reports that are extracted from Zoho. These columns include titles like: Tickets support.report.export.reference.id This only shows when you
  • No Organization on the left menu of the accounts.zoho.com created

    Hello, It was observed that there is no Organization on the left menu of the accounts.zoho.com created for SAML authentication with Microsoft Entra ID, even after clicking on the "View more" as detailed in the reference link
  • REST API in ZC Widget

    Hi All, How can i run REST API in Widget. I have tried executing but an error is occurring. I have attached screenshot of error too. Here's the code: <html> <meta http-equiv="Content-Security-Policy" content="default-src * self blob: data: gap:; style-src
  • Multiple Issues with Message Media

    Good morning, I want to formalize a complaint about the service we are getting from Message Media, the app that currently integrates with Zoho CRM and Zoho Campaigns to send SMSs. At the end of last year, we were told that Zoho CRM would not integrate
  • Pivot Regenerate button not visible to portal users

    we have two permission settings i.e 'user permission ' & 'portal user permission' and both have the same setting that we enable for our users, Now those who have access to user permission can see a button on the pivot table, "regenerate" but those who
  • Change the Domain address in Zoho Desk

    Change the Domain address in Zoho Desk from avisolarenergy.zohodesk.com to enermantech.zohodesk.com
  • Banking feeds not working properly since January 2022

    We have problems with our HSBC feeds (UK bank) since January. The issue is that any non-GBP transactions from credit cards wouldn’t get through. Only transaction fees would. So for example, there was a 24.99 USD charge on a card, which got exchanged for
  • Search in Mail does not work

    I use Zoho Web Mail Today I noticed that search in Mail does not work. Circle is spinning but does not give any search result. Can you please look into this matter and fix. Thank you.
  • Everything is gone!

    I set up Zoho Analytics over a year ago to pull data from Excel spreadsheets that are saved to my onedrive. I created reports that calculated scores based on the data and then dashboards to display these results. It took a long time to set up. I run these
  • Populating a user pick list failing if user is not an admin or portal owner

    I have a function that, until recently worked fine. The function essentially copies another project. One aspect of this copying was to take the value of a UDF that is a User Pick List, find the correct user id for that user, and populate the corresponding
  • Exclude a user from spam policies

    Hi can we exclude a user from organization spam policies?
  • Facing some issue with ZOHO people and payroll

    We are contacting you from Surge Productions! This mail is to bring to your attention that we have been facing some issues with Zoho People and Payroll! ZOHO People Issue I am the HR who is an Admin in Zoho People, but I unable to view the team data.
  • VERY BAD WEBSITE TOOL IN THE MARKET

    Unfortunately, there’s no undoing this problem. It's not something you can fix, but if I don’t write it down here, my anger won't subside. I don’t know what kind of update you made with Zoho Sites, but for the past two weeks, we’ve been constantly struggling
  • Zoho Mail: Search not working.

    Zoho Mail: Mail Search not working. Simply not working. - Totally inconsistent.  For example it finds mails with the word "plan" but not the word "paint" -- even when some emails have the both words in them. - When searching for a name in an email, it seems to pull up my contacts list -- don't really want this -- but when I choose a name, then it does not find emails with that name in them, neither in the address nor in the body of the email. Did work. Does not work now. Todd
  • Sudden disappearance of all articles in the knowledge base

    Hello Zoho Team About two hours ago the tab in Zoho Desk started showing that, basically, all of a sudden all of our articles disappeared. It is not possible to access them even through their respective URLs. In addition, the trash data also no longer
  • Headings in Contracts Clauses do not match the font size of the numbers

    When I set a line in a Clause to be a heading, it bolds it and numbers it according to the heading level, but it does not change the font size to match the numbering font. For example, Heading 1 is a 14-point font, which I have to adjust manually every
  • API for Zoho One

    Namskaram Zoho One team, Zoho One is the centralized place for managing Zoho application users.  When we want to manage users through script like Adding user to an application, Deleting user and so on.  There is no API for Zoho One.  It will be nice to have API for Zoho one to manage users through script.    Crafted with ❤️ Zoho Gurus | Zoho One Practice Team @ CubeYogi Zoho Authorised Partner | 8+ Yrs | 200+ Projects | 100+ Customers​
  • Google AdWords Information section in every module but not integrated and can't delete

    Hi. Could I please have some assistance? The Google AdWords Information section is in all my modules and I can't delete them even though I haven't integrated that, please see attached screenshots - I'd like to get rid of that section throughout all the
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