• Overdue items occasionally show under "No Due Date"

  This is a sporadic issue I've been facing, I value the countdown mode to keep on top of my tickets based on the due date. However, every now and then I will find that overdue tickets will shift to the "No Due Date" field instead of "Overdue". As you can

• forms.zohopublic.com’s server IP address could not be found.

  In the past week, two unrelated prospective customers have had issues completing a Zoho form I created. They get the error message "forms.zohopublic.com’s server IP address could not be found." They have both tried on different browsers, on Macs and PCs, at home and at work (e.g., on different networks). Thankfully they are committed to completing the application, but who knows how many prospective customers I am losing as a result of Zoho forms. Has anyone else experienced this?  Zoho support suggests

• i have tried three new phone numbers i have but it is giving me this erro on each phone

  Hey ZohoTeam i am trying to create my account and verify that account using phone number what could be the solution for this i have tried three new numbers.

• Using Address Other Than Default When Creating Estimate Through API

  Hello, I am making a Creator app that passes information into Books and creates an estimate. Everything is working except this one thing: No matter what value I pass for my shipping address, the organization's default shipping address is placed on the

• New Search UI

  Just seen that the search UI has been updated.... I think downgraded is a better description though. Our customer information is in a custom module. If we search for a name, the custom module no longer shows at the top so you have to scroll... or do another

• Send Email Reply Action in workflows use the agent to created the work flow even if it was triggers by a different agent

  Hi team, Would just like to ask for assistance as i recently made a workflow that is triggered on when a ticket is edited. What it is supposed to do is that when Agent A clicks the "Acknowledge ticket" transition, it would trigger this workflow that sends

• Email Domain Verification strangeness

  Hi there, So it appears that, in order to send emails from Backstage with a verified email domain / address etc. we have to use a premium license. What's strange about that, is that we have that feature in just about every Zoho program under our Zoho

• Outlook email integration in CRM - not all emails are shown

  Hi! We have configured Office 365 in Setup | Channels | Email | IMAP Integration. The Emails from the inbox are sync and also matched to the correstponding leads and contacts. What we do not see are emails, which are structured in folders, as many of

• ZOHO RECRUIT - EXTERNAL JOBBOARDS NOT REFERRING TO CUSTOM URL COMPANY'S website

  Why has this been changed? the external jobboards are not referring to the custom url jobsite of the company anymore, but now an ugly zoho recruit page appears with an ugly webform that we didn't configurate. this is absolutely not the brand of herfurth,

• Ajuda! Não é possível enviar mensagem; Motivo: 554 5.1.8 E-mail de saída bloqueado.

  Por gentileza desbloquear meu e-mail contato@cezimbraeng.com.br! Preciso dá continuidade nas minha atividades de trabalho.

• DESBLOQUEAR MEU EMAIL

  Bom dia! Poderia desbloquear meu email contato@cezimbraeng.com.br

• Zoho Mail Lite App for Mac not working

  It happened just recently. The Zoho Mail Lite for Mac kept logging out and not working at all. Is there anyone else also have this problem? See the screenshot I took.

• Calls module deleted on CRM, Sync Failures on Zoho Analytics

  Recently the calls and meetings module was removed on crm side. Since it was removed, our zoho analytics sync is resulting in failures. I tried removing calls and meetings from the data sources edit setup menu but neither of them show up. Do I need to

• 3 Column layout (image+text) Breaks on Mobile.

  I try to use the 3 column layout on Zoho editor but it breaks on mobile preview. Zoho hasn't fix it yet?

• fix the launch issue

  I have moved Zoho work drive to another hard drive and the sync or the launch whenever i open it launch for seconds and disappear.

• Tracking "Last Contacted Date" (emails, activities, etc.)

  Hi all, We want to track the last contacted date for Lead records, including emails, activities, etc. The goal is to create:  a report of leads that haven't been updated,  a field within the record that clearly indicates the last contacted date, and.  an automation that reassigns the Lead when it hasn't been touched in 30+ days. We thought we could use ${Leads.Last Activity Time} but it seems that for some insane reason email isn't considered an activity.  (Frankly, I don't think email is going to

• Spam Tickets

  Hi Team, Last week, we discovered hundreds of messages from our customers in the SPAM Tickets Folder! Zoho Desk is classifying these messages as spam without sending them to my agents. I have turned off the Zoho Support SPAM filter, but the issue persists.

• Nested Picklist - Search doesn't work

  Hello, The search input in nested picklist doesn't work. There an exemple : The nested picklist in the layout : Here, the word 'absence' in the list : And the search : I tried to create a new pick list, i've got the same problem. The search only works

• Tax & Saving showing in front of Product pricing

  Dear Expert We need to shown Tax & Price saving Details near by Product price i have post below details. M.R.P.: ₹8,200.00₹8,200.00 Business Price ₹3,355.08₹3,355.08 excl. GST ₹3,959.00₹3,959.00 incl. GST You Save: ₹4,241.00₹4,241.00 (52%) Inclusive of

• Cannot read properties of undefined

  I have a problem with Client Script. I can't fetch data from server when I use ZDK.Apps.CRM.Users.fetch(); (as attached image) Please help me!

• Save PDF and Print Preview of Invoices VERY SLOW

  From today 06-Aug-2024, It takes ages to save invoice as PDF when you are using invoice custom template. Why is it very slow to save invoice as pDF especiallyw hen it is a custom template. The same tempalte I was using from 1 year was working fine but

• Zoho Payroll

  1. Discuss about the add on subscription and chargeable structure 2. Suppose I cancel the subscription will I get the subscription refund till the date (28th June 2025)

• My Open Tickets View is Duplicating tickets

  Hello, We noticed that our My Open Tickets view in Zoho Desk is adding 2 extra tickets for the same ticket. This is happening with all of my team members. All 3 have the same ticket number and if I go into the Agent Queue and look at mine or anyone else's

• MIN(0) != 0 in subforms

  I need to identify orders containing free products. To do this, I created a "Minimum" field that should contain 0 if at least one product in the order's subform has a tariff equal to 0. This would trigger a workflow to proceed with the necessary actions

• people.zoho.com is currently unable to handle this request. HTTP ERROR 500

  Whenever I try accessing my Zoho People account, this is what I receive: This page isn’t working people.zoho.com is currently unable to handle this request. HTTP ERROR 500

• Onboarding Call - Nobody from Zoho showed up

  We have an "onboarding" call proposed by Zoho scheduled for 9:30am this morning. We am on this call 14 minutes and nobody showed up. This is terrible customer service. If this is not resolved instantly we will be ending our subscription.

• Zoho Projects + Zoho Sprints + Zoho Invoice - It's a catch-22 mess!

  Until now, we've predominantly used Zoho Projects to manage our client projects. We invite our clients to the project as Client Users and use the Projects to Zoho Books/Invoice integration to generate invoices from work hours logged on Timesheets. That

• Zoho Writer - Desktop App - No Network Available

  Hi, I installed the Zoho Writer Linux Desktop app today and it seems to have installed without errors. When I try to open the Desktop App it starts and asks to select the language, then after clicking that an error pops up stating "No Network Available.

• [Bugs] Various errors in the API

  1: See image. My calendar is called: "Kalender für Homepage". I have 2 test calendar entries in it. E.g. "test-voll-titel". If I now edit a calendar entry, the calendar name is changed and not the calendar entry. New name: "test-voll-titel-NEU" Array

• Subform data not fully sync to Zoho Analytics

  Has anyone faced the same issue? I have a form called Production Order, with a subform called Actual Consumption. The sync status is successful. Looking at the table: Production Order_PO Actual Consumption Info I have tried using the PO number or the

• CRM Calendar and Two-Way Sync with participant calendars

  We use CRM Calendar to schedule health care appointments, which are often re-occurring. When an appointment is deleted or changed in CRM, the client's calendar is not updated. This leads to clients receiving appointment reminders for deleted and canceled

• Zoho Sign - Links in Template

  Zoho Sign allows you to put links in templates. When the sign document comes through, they are coloured/underlined as you would expect for a link. Sadly, you can't actually click the link from within the sign document. Please can you (ideally) allow links

• In zapier get lookup field as string.

  I am trying to Zoho with Zapier. I am setting a filter on a lookup field. But look field showing a record id instead of actual string value, so in Zapier i am unable to match value for the filter. For example in filter:- if look_field_name = some_string then add record to google sheet.

• MX records not pointing to Zoho error - Network Solutions

  I'm having a problem connecting my zoho mail to my network solutions domain. I have followed all the instructions from zoho as to how to modify the dns settings in network solutions however I'm getting this error message: The MX Records of your domain(s)

• IMAP not working - URGENT

  Hi, I have a 7 year old Free Zoho Email Address that I've been accessing via IMAP all this time. This morning I'm getting the message "Server says " You are yet to enable IMAP for your account."" Please help. TIA

• UNSUPPORTED_MEDIA_TYPE when using the end point /sendReply

  Hello there, I am trying to do the following in a custom function: 1. render template 2. add information to template, which I can't configure directly in template (placeholders are not offered) 3. send template as ticket response Unfortunately I always

• issue with invokeUrl getting 7213 while it's working on Postman!

  Hi,  I have an issue when trying to invokeUrl for zoho api, here is the code : { dataFormat = "dd/MM/yyyy HH:mm:ss"; Intime = '16/06/2021 15:06:50'; emailId = "x@x.x"; empid = 3; testparams = Map(); testparams.put("Authorization","Zoho-oauthtoken 1000.xxxxxxxxxxxxxxxxxx");

• Missing parameters in Zapier app for "Zoho CRM"

  Hello, I updated the Zoho CRM app in Zapier to the latest version (31 July 2024). There are some changes in the Zapier app "Zoho CRM" now. When I want to create a new entry in Zoho CRM in the "Notes" module, there I can no longer choose a parent module.

• People - Leave Tracker

  I need to create a report that contains the leave tracker of the people in Zoho Analytics, but when integrating People I do not see the table with the information.

• Subject encoding

  We have this issue since we've started using Zeptomail instead of Zoho email, in order to send email through SMTP. We use greek in subject and some characters (not the whole text) are shown as below. We had no problem while using Zoho email, with the

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