• Flow not triggering on Zoho Desk ticket status as of March 8th 2024.

  Not sure what has been going on, but none of my flows are triggering for the Zoho Desk connection. I've tried turning them off and back on. I've refreshed the connection. I can run a test based on past triggers but nothing new will trigger the flow.

• unable to send message reason 554 5.1.8 email outgoing blocked

  Hi, I am unable to send emails. Can you please assist with this problem?

• Mails are not delivering from my site

  When someone fill the form and send me mail it don't come to my inbox it happened when I used cloudflare on my website.

• Unable to unblock IMAP

  While I was traveling IMAP was blocked for suspicious activity. Now that I've returned home, I haven't been able to unblock IMAP using the admin console. I haven't received a response from support@zohomail.com after > 24 hours. Can I get assistance with

• Maximales Aufgabenlimit Ihres Tarifes erreicht

  Hi, I get an error message since friday and this is definitely a mistake. Please check it on your side and set the limit frei. Thank you! Kind regards, Victoria

• Excel Integration on Zoho Forms

  Hi there, im trying to integrate a Form with an Excel Workbook I just created but it doesnt show on the list options. Try to clear cache and reload the list, but nothing, the Workbook doesnt show.

• I was learning how to use zoho creator and went to change my organization name and now I cannott access zoho forms to create a form

  Just like the titles says. This is urgent as I need this for an event tomorrow!

• Can't update invoice email

  Hi there, I'm trying to update our invoice email so that all invoices are sent to our ap@ email address. However when I do this and click the Update button, I receive a pop up message stating "Minimum 1 type required". (see screenshot). I'm not sure what

• This product isn't ready. Avoid it.

  We started a trial of Tables, because it seemed like it would fill a real need for us. We understood that it was a first-release product that would lack a lot of functionality, but we were willing to make do and use it while features got added step by

• Zapier Integration on .com.au

  As an Australian user, my Zoho One account, including all apps, has been put on the zoho.com.au domain. However, zoho.com.au is not an option when setting up a connection between Zoho and Zapier. Not being able to use Zapier to connect my Zoho apps creates a significant issue with a number of parts of my business. Significant enough that I may need to find other solutions if it is not resolved. I have communicated with Zapier, who advise Zoho own the integration and that it is up to Zoho to develop

• Zoho HTML editor is removing MSO (Outlook) specific code.

  The ability to add in custom HTML is great. We are using MJML to generate our wonderfully cross platform and responsive email code that works on Act-On, Salesforce, Hubspot, Active Campaign, and lead liaison. The way it supports MSO (Outlook) is it included

• Unable to retrieve WordPress post URL

  Hi Zoho Support Team, I have connected Zoho Flow to our website via WordPress.org and I would like to save the data of every new post on the website to a Google spreadsheet. I'm unable to find the post URL variable (see screenshot below). Could you please

• Need help with Zoho Flow

  Hello, I was wondering if a Flow that im trying to create in Zoho Flow is even achievable. I would like to create a flow that warns people that their project deadline is due in 2 days. The warning would be sent to them by an automated e-mail. Kind regards,

• I can't change payment subscription

  I have checked all the tutorials you offer for changing my payment method for the subscription. However, I do not have the option 'subscriptions' in my account. What can I do to change my payment method? Could this be associated with the fact that I now

• Zoho Flow - 'Filtered' issues

  I have built a flow between Sprints and Aha - it was running successfully and still runs successful in Test mode but when turned on now 'filters' all executions.  I have tried multiple changes - the trigger filter is a specific Tag which was working before

• IMAP Access to Zoho Mail

  Hey Folks! I am not able to send/receive IMAP messages through any mail clients on my ISP (a Canadian outfit called V-Media), using a Kasda DSL router. It affects any wired or wireless devices connected to the router. Certainly it appears to be an issue

• Insights Tracking Links reported as unsafe

  Hi, We are having an issue with hyperlinks within email templates. Zoho adds the tracking links where we have created hyperlinks to sections of our website and then when these are clicked within the received email users are being shown a "This site has

• Unable to delete a blocked email address

  I had a a list of emails that I blocked as spam. Recently I decided to clear the list. All the email addresses were deleted except for one: oqazv7lqse22ul/9fwbd/g==_1131635298216_sjodpoefeemvkdsuupqfdq==@in.constantcontact.com When I try to delete it

• email is sending like a snail

  Guys The email is sending very slow like a snail Anyone having the same issue?

• Import Gmail Account to Zoho Mail (My domain)

  Hi There I did purchase zoho mail for mydomain mail but when I try to import cloud it says to upgrade again. There is only ONE email in the account. that is mydomain mail and I want import gmails to that. I need to import Gmail mails as I told you ASAP

• I cannot create groups in Projects

  Please help ASAP. How do I add groups to projects as this shows: https://help.zoho.com/portal/en/kb/projects/projects/project-operations/articles/project-groups#Create_a_project_group If it is a specific level of authority in Zoho One, what status is

• Agent image not showing up in Desk

  Hi, the image of the Agent is not showing up in Zoho desk to the users, see screenshot. Although, there is an image added to the agents profile the privacy setting for the profile image is set to "everyone" under account settings. See screenshots attached.

• Zoho outage/bug? Unable to merge documents today

  Hi Is anyone else experiencing this problem? When we try to merge a document from a custom module, we get get this error "We ran into a problem while trying to initiate a Mail Merge." No explanation. Just try again later. Zoho Support has been unable

• BANK NAME

  Dear Team, I Couldn't find my Bank name in Zoho kindly do the needfull.

• Subject: Custom Function Request - Adding a Free Item to Estimates for a Limited Time

  Dear Zoho Inventory Team, I would like to request a custom function that allows me to automatically add a specific free item to estimates for a defined period. Currently, I have to manually add this item to each estimate, which is time-consuming and prone

• Minutes / Hours DELAY IN ALL OUTGOING MAIL

  All my outgoing mail has been lagging by minutes / hours (randomly) or sometime 12-14 hours delay. and i can receive some email as normal (receive 1-2 minute after the script sent email) It's not very certain. When will there be a problem. Some days there

• SERIAL NUMBERING

  I AM HAVING DIFFERENT ITEMS TO SALE B2B MOSTLY, I WANT DIFFERENT SERIES NUMBERING FOR EACH ITEM WHILE PREPARING SALE INVOICE, CREDIT NOTE & CUSTOMER DEBIT NOTE.

• Yikes! All our data is gone

  We have two Zoho Tables bases. One of them, Projects, contains three tables: Projects, Tasks, and Time. We set them up a few days ago and have been entering data. The system was working earlier today, although we were unable to export data (and reported

• Zoho Monthly Subscription

  We are a german language teaching company in nigeria and would like to make use of Zoho as our work place , however the account i created , dose not give the options for the subscription, in naira (nigerian currency) . What can i possibly do to correct

• I have created the CNAME record, but it is not working

  I have tried different methods, but nothing works. I have ensured the configuration is correct countless times, but it still does not work. I have tried doing an nslookup, and it does redirect, but when I try to ping, it does not reach the destination.

• Sent emails for SalesInBox are not sending

  I have found that sending emails to contacts from SalesInBox does not send them - the recipient does not receive them and they do not show in the sent folder. This occurs when replying to an email also. If I send direct from Gmail it does send and does

• Users are able to access records in a territory that they are not a member of

  Hello, I have several territories set up in our CRM. I recently ran a test to see whether users that are not members of a particular territory can access records within that territory (e.g. Accounts, Contacts, Deals), and it turns out that the users that

• Handle That Pesky URL Query Parameter Facebook Automatically Adds

  Whenever you post a URL on Facebook, Facebook automatically adds that pesky "?fbclid=xxxx" query parameter to the URL. When that happens to a published Zoho Writer page, Zoho cannot handle it and returns an error. This means Facebook users cannot reach

• Unable to use "Review" or "Tools" tab features; Personal Dictionary not working

  I have installed the Writer app on Linux, and I like everything so far, but I have an issue. All of the features under the "Review" and "Tools" tabs are faded out and I cannot click on them or use them. When I typed in a word that Zia didn't recognize,

• NPV Formula in Writer

  In the formula function drop down there is no option for NPV function. Does anyone know of a way that we can create the same outcome?

• Zoho Projects Client Portal Login

  How can I customize the login page for a client portal?  I have the client portal for zoho projects set up as a subdomain on my website. As of now, when a clients see the zoho projects sign in page. Nothing about the login page lets the clients know they

• Persistent "Always Offline" Issue with Zoho Desk

  Our team has been experiencing persistent "Always Offline" status, which is severely impacting our ability to serve our customers effectively. We need your assistance in resolving this problem. Could you please: Investigate the root cause of this "Always

• Urgent: Issues with Bin Locations in Zoho Inventory

  Dear Zoho Inventory Support Team, I hope this message finds you well. I am reaching out to address some critical issues we have encountered regarding the functionality of Bin Locations in Zoho Inventory. As a valued user of your platform, it is imperative

• How to clear account payable with manual journal

  Hi.... i using zoho books for 6 months so I'm having a problem with account payable. I'm using a free version so i can't add bills whenever i owe someone money so i decided to use manual journal. (Eg: i got a product for 500$ i need to pay that money

• Sync with CRM keeps pausing

  Hi, My sync doesn't work and keeps pausing without a good result. It's with contacts module, i have tried all kinds of different settings but keeps going wrong. Does anyone have an idea what to do?

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