• PASSWORD MISSING

  MISSING POSWORD

• Help center logs in to a different profile

  Message I'm getting: " Dimitris Topou..... Inova Hospitality ediktampani@inovahospitality.com Change Password Note:This help center's authentication protocol is independent of the Zoho account you've used to sign in. " Hello, whenever I sign in to help.zoho.com

• Filters not working consistently

  We've just set up a simple task manager in Tables. Twice today we found that views were not properly applying filters. Records that should have been excluded from a view appeared in that view. We found that deleting and recreating the filter condition

• Campaigns Automation Issues

  Hello, I am attempting to build out a drip campaign using automation within campaigns. I have the logic and email content built out but there is no way to test if it will be successful when I add the list of leads. The minimum time threshold is 1 hour

• Cant send messages in Cliq chat with enter in Google Chrome browser

  Hi,  I Cant send messages in Cliq chat with enter in Google Chrome browser. However i can do so in Mozilla Firefox browser.  If i press enter it takes the cursor to next line rather than sending message and i don't see any SEND button to send my messages

• Round off/adjustment field required for GST bills when entered as expense

  At times the round off done by a vendor is negative. How would we enter a "-" adjustment bill total when recorded under expense not Bill.

• SOLVED: Record duplication on edit

  I earlier reported a problem that occurred when a record was edited (a duplicate was created). I have since figured out that the record was being created by an automation we had set up that wasn't working correctly.

• Zoho People - Unable to access terminated employee files

  Zoho, this makes NO sense! I terminated an employee a month ago. She filed for unemployment and now I have to send unemployment her last paystub records + my performance reviews to prove that she should not collect unemployment. In order to do this, I

• Email Outgoing Blocked

  Dear Zoho Support Team, I hope this message finds you well. I am writing to bring to your immediate attention an issue I am experiencing with my Zoho Mail account. Recently, I have encountered a problem where the outgoing email functionality via SMTP

• Show/Hide in Subform

  Hi, I want to hide/show the fields inside the subform. Hide works perfectly on load but show action doesnt work it says "Invalid task in Subform action". Code: if(Job_Work_Challan.Accessories = "Cartons") { show Job_Work_Challan.Quantity ; show Job_Work_Challan.Dimensions_Cartons ; } wherein  Job_Work_Challan = subform Accessories = checkbox Job_Work_Challan.Quantity & Job_Work_Challan.Dimensions_Cartons = Both single line fields which i want to show.

• Shopify integration - items not syncing properly

  Hello, thanks for your time and assistance to read and provide a response I have integrated my shopify store with zoho. After syncing items, I made changes to shopify products. Names, SKUs. added and removed products. After that, I am having difficulty

• ID's become incorrect when exporting via csv

  I have an application where I am exporting a view that has multiple ID's from several forms. When exporting the data via csv, the ID's are changed and are no longer unique. Yet when I export via "speadsheet" (xls) the ID's are correct. This is a similar issue that we had with the api a while back. I'll paste a link to that thread below. https://help.zoho.com/portal/en/community/topic/api-calls-on-a-combined-view

• Canvas Broken/Gone

  I've been using a custom Canvas on my Account and Contact pages for over 2 years, and haven't even changed then in that time, but as of this morning, none of them work. Any account or contact I click on only opens a black page (save for the footer where

• SSL Exception When Querying REST API

  We use functions to query regional data from GIS REST APIs. We're having an issue with one REST API that appears to be a problem within ZOHO, as I'm not having an issue querying the API in Postman or via the built in query tool. // test coords lon = "-84.29118695502028";

• Please allow us to hide the Google Adwords section on Contacts and Leads

  Hi there, We recently integrated Zoho CRM with Google Ads using the built-in extension. This adds about 10-15 fields to the contact and leads module. Our users do not need to see these fields. It just clutters the screen up. Please allow us to hide this

• No Support for DIGEST or CRAM MD5 SMTP Authentication Methods

  I have discovered in CRM when configuring the IMAP email integration, Zoho only supports the PLAIN or LOGIN smtp authentication methods when communicating with any email server. We know this because during communication the zoho server asks for capabilities

• ZohoBooks - Invoice reminders turned off by "System"

  Ever since I signed up for ZohoBooks, the system has been automatically disabling the invoice reminders. It's become a daily chore to ensure they're not unset now, which is incredibly frustrating, especially in a world driven by automation. Despite reaching

• Not able to delete users or directory

  We noticed that there is no way to delete users, instead you can only deactivate them. First of all, we never signed up for zoho directory and now we can't remove users. We tried deleting the Zoho directory, and unfortunately we can only deactivate the

• Your account is currently not accessible via IMAP due to excessive usage

  Hi all, since recently I've constantly been getting the following error: Your IMAP server wants to alert you to the following: Your account is currently not accessible via IMAP due to excessive usage. Kindly try after some time. Getting this error both

• [URGENT] Response of getRelatedRecords API is In-Consistent

  Hi Team, I often face issue with the code due to the inconsistence in the response in "getRelatedRecords" API. Refer to the below image's highlighted text. "Created Time" not in a sequence. This happens often. Sometimes it shows results as "latest to

• When entering the company's domain in the "search" field, the Lead with that domain is not found, even though it actually exists.

  Good day! We, as Zoho CRM users, have encountered an issue with the system's functionality: During operation, all users have detected a problem with the search for the Lead entity when entering the company's domain in the search field. In other words,

• Sitemap and SEO

  1. Does Zoho Commerce submit my website sitemap to google periodically and automtically or I have to do it myself? 2. Where do I put SEO keywords and descriptions for each blog post?

• Sync has disappeared

  Hello, My Work Drive was synced with my laptop so I was able to see both my C Drive and my Z Drive (WorkDrive). However, that is now gone and I can't access any files. When I go to sync instructions, it states that syncing will download all files to my

• Shared docs not appearing

  Things seemed to work fine until this afternoon (Feb 3 2010) .  Now, when a new doc is shared (either to a group or a private share), the system reports "document successfully shared" and the proper email invite is sent out. HOWEVER, the document does not appear on the list of "documents shared by me" at my end.  Nor does it appear on the list of "document shared to me" for any of  the group with whom it was shared. Seems to be a recent system malfunction, or else I've really been pushing the wrong

• Cannot receive email from same domain

  Hi, I have a wordpress website using mailjet to send email. Last week, I have moved my email hosting to zoho mail. After that, I can't receive email from my website which using the same domain as my zoho mail. I opened the log file in mailjet, I can sure

• Users are able to view other users' Meeting records despite access being set on 'Private' with no Data Sharing Rule

  Hey there, we installed the Microsoft Office 365 - Meetings App few weeks ago and it seems to be working pretty well. However, what I noticed is users can view other users' Meeting records originating from Outlook events in CRM, despite the fact that

• Wrong Date Showing on Booking Page

  Hi, wondered if anyone has any advice. I have set up a meeting with a custom date range for an in-person event (13-16th September), but on the booking page, the 12th is showing up. I have de-selected the day on availability as well as set the correct

• Add a new user

  I need to add a new user. I only have 13 active users currently. Each time I try to add the red box appears telling me that I can only have 14 users. I know this, I only have 13, I should be able to add an additional

• Issue with Zoho CRM Assignment Rules

  In the Assignment Rules section, when attempting to view the rule entries of a triggered rule from the timeline of the Deals module, a warning message stating "Unable to process your request" appears. The owner assignment functionality works correctly,

• Problem with dashboard URL

  Hello Folks! I've already submitted a ticket but also wanted to post on community as this is an urgent matter. I recently changed help desk providers to zendesk but now I want to change back to zoho desk. Whenever I go to my dashboard URL (for zoho desk)

• How to send email with invoice PDF attachement in Zoho CRM Deluge?

  // I am creating the invoice here response = zoho.crm.createRecord("Invoices",values); // trying to get the PDF version fileUrl = "https://www.zohoapis.eu/crm/v3/invoices/" + response.get("id") + "/pdf"; invoiceFile = invokeUrl(fileUrl,"GET").toFile("Test.html");

• tray and user recovery

  Good afternoon, today I accidentally deleted 4 users from the domain guruverso, however I only want to recover the emails from echaman@guruverso.com, I recreated the email, however I can not recover the user's mailbox, it is urgent please, I need your

• Problème de réception d'email

  Quand quelqu'un m'envoie un email, je ne le reçois pas. Je viens de souscrire cet abonnement pour une période d'essai, mais j'ai envoyé plusieurs emails à la seule adresse que j'ai créée en attendant, mais je ne les reçois pas. il rejette Voir la capture

• Importing EML Zip files into workmail account not working.

  These are zip files I downloaded when I exported them form Zoho workmail. Please need your assistance ASAP.

• Formulas don't auto update?

  Hi, I am currently trying to set up a days in stock field for my products so that i know when to reduce my prices. I have managed to create the formula and is tracking the no. of days i have the product in stock from when the record is created, the problem is i have to manually edit each record before the rule will run and update days in stock. Is there a way to automate this?

• How do I install WordPress in Zoho's free hosting and how do I host website on free domain registered with Zoho to some other hosting?

  How do I install WordPress in Zoho's free hosting and how do I host website on free domain registered with Zoho to some other hosting?

• INVENTORY SUPER SLOW 6/3/24 AND 6/4/24

  Is there a reason why inventory is so slow. when saving an invoice in draft yesterday (just 1 example) it took 34secs. when i asked the help/chat, they just said, "With regards to this, our backend team is already checking on this, please share us your

• Report Data Table in Microsoft Excel or Zoho Sheet

  we are built automatically generate po order as per our item qty reorder level etc... in excel sheet prepared for po import in zoho book. I create item-related report in zoho analyst. i was daily report download excel sheet in my folder and this excel

• Issues Fetching Emial ID in a sub form using a fuction in delgue

  Hi All, I have two forms: Form A and Form B. Form B is a subform in Form A. In Form B, I have a lookup field (Action For) from another creator application. I am looking to populate a field (Email ID) in Form B based on user selection in the Lookup field.

• Email Delivery Failure Due to IP Address Block Listing by Outlook

  Dear Support Team, We are experiencing an urgent issue that is critically affecting our business operations. Our email messages from the IP address [103.163.153.3] are not being delivered, as they are being blocked with the error code 5.7.1. This block

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