• This site can’t be reached mail.zoho.com took too long to respond

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    Hi, My domain is sattvameditationresort.com. I've updated MX records with those of Zoho. But i can't send any mails to this email id from gmail. I have checked the MX status with MXTOOLS, its showing the correct entry either. The error is as shown below:
  • Emails are going to notification folder and not in inbox

    emails are going to notification folder and not into inbox
  • Report on opportunities showing only the last note added.

    Hi I need to create a report that shows the most recent note added to each opportunity. This is so management can see what the latest update is according to the assigned salesperson. One workaround is to use the status field but this implies added manual work and mistakes as the salesperson would have to copy the existing status to a note before adding the latest status... otherwise the activity history would be lost. My current workaround is a report on Notes with Opportunities as the related module.
  • Getting Project Template List using the REST API

    I am trying to confirm that I can use the REST API to create a project using a project template. The API documentation indicates this is possible by providing the Template ID, but it is not clear at all how to get a list of available Project Templates
  • How to display the CONTACT ID in the Contact page

    Hi, I've seen this conversation below and it is exactly the same question I'm raising now, but unfortunately the last message is not solved https://help.zoho.com/portal/community/topic/show-contact-id-while-editing-contact-form I need to show the ContactId and I don't know how to do this. The last message included in the conversaton shows the way but not it is not completed. "I am sorry by default we do not have the option to show the record ID for the contacts in the field in a record. When you
  • How to change margins in templates

    Hi, I'm new to Zoho Campaigns, and am trying to figure out how to adjust the margins within an email template.  The default margins make the text go all the way to the edges of the page.  Please advise.
  • Operation Not Permitted

    Hi, I have problem in adding user after verifying the domain but it seems like error appeared which is "operation not permitted". For your information, I had delete other domain before did it.
  • Email forwarding setup fails

    I'm trying to set up email forwarding from my Zoho email to my gmail address. I followed the directions to set up email forwarding here: https://www.zoho.com/mail/help/email-forwarding.html. I did only steps 1-6. After doing this, rather than setting
  • Invoice Discount Account

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  • Need Inactive accounts to be visible in Reports in Zoho Books

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  • API Support for Creating Invoices with Batch-Tracked Items

    Hi Zoho Community, I am working on an integration where we create invoices in ERPNext and push them to Zoho Books. I need to send batch-tracked items (batch numbers) when creating invoices. I could not find any reference in the Zoho Books API documentation.
  • Importing customer comments and multiple shipto addresses

    I am evaluating Zoho Books and have most of my data imported with two exceptions: (1) Import customer comments - in my current system I have several comments of different types, and I need to bring these into Zoho. Preferably Books customer records, but
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    I manage an organization where we receive donations from payers. Hence, there is no need to first create invoices and then create payments received against the invoices. What are the recommended best practices to do this in ZohoBooks?
  • Unusual activity detected from this IP. Please try again after some time

    When i try to create new addresses on my account i am getting this error, it has been 24 hours now and i am still getting this error can anyone help
  • How to add a new domain in my account?

    Probably zoho has the worst UI in the market. Cannot add a new domain to manage a new email address.
  • Why does Zoho’s diff viewer highlight parts of unchanged lines?

    Hi everyone, I’ve noticed something odd in the Zoho editor’s diff view. When I delete a single line, the diff doesn’t just mark that line as removed. Instead, it highlights parts of the next line as if they changed, even though they are identical. Example:
  • Find and Merge Duplicates to trigger webhook

    My sales team uses the Find and Merge Duplicates feature often to cleanup records in the CRM. We use webhooks to signal to our internal tools database when new Contacts are created, updated, or deleted, in order to keep our DB in sync with Zoho CRM. However,
  • How to Hide System-DefinedTemplates in Service Report

    Is there any option available to hide system-defined templates? these templates are causing confusion for field users.
  • Auto tracking URL generation based on Carrier

    Hi, While creating a shipment order for a package in Zoho Books, I have a requirement that for example, if the carrier is Delhivery and tracking number is 1234, then can automatically the tracking link/URL be generated as www.delhivery.com/1234. Similary,
  • Managing functions

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  • Shifts in Zoho People vs Zoho Shifts?

    Hello Zoho People Team, We hope you are doing well. We are evaluating the Shifts functionality within Zoho People and comparing it to the standalone Zoho Shifts product. We’ve encountered comments and discussions suggesting that the Shifts feature inside
  • How do I get my account id?

    Hello, I followed the instructions to get a list of accounts of the currently authenticated user (which is me, and I am logged in). But when I follow the below instructions I get the following error: ERROR: {"data":{"errorCode":"INVALID_TICKET","moreInfo":"Invalid ticket"},"status":{"code":400,"description":"Invalid Input"}} Instructions that I am following: GET - User account details Purpose The API retrieves the list of accounts of the currently authenticated user.  Request URL  http://mail.zoho.com/api/accounts
  • auto close automated alert tickets which are similar

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  • Making another calendar your default calendar

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  • Referencing a cell from another sheet

    My workbook has multiple sheets. Each sheet has some calcluated totals in certain cells. The front master sheet has a list of everything that is detailed on the other sheets, with the totals. These could change at any time, so the totals need to be references to the other cell's value, not a fixed number. So on the master sheet, I put in =, then go the other sheet and choose the cell and hit Enter. In regular Excel, this works. But in the Zoho sheet, it doesn't work. I have to edit the result by
  • Group mail for external email addresses

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  • Is Zoho Shifts included in the Zoho One plan?

    In case the answer is no: there's any plan to make it available via One? Thank you
  • Marketing Automation Requirements Questions

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  • Sending a Template to Sign

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  • Adding Choices in a Sub-Form Dropdown

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  • Zoho CRM Email Templates 100% Width No Background How?

    Hi, On the Zoho CRM Email Templates in setup > customization > templates > new templates > I choose blank template, but still it puts in a gray background and a max width for the email. I just want to make an email that looks like an email I would send from gmail that has no background or max width. How do you do this? 
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  • Zoho Mail and Zoho Flow integration to automatically create ToDo tasks from outbound emails

    How do i setup Zoho Mail and Zoho Flow integration to automatically create ToDo tasks from outbound emails
  • Attachments between Zoho and Clickup, using Flow.

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  • Adding an Account on Zoho Mail Trigger in Zoho Flow

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  • Linnworks

    Unless I am missing something, the Linnworks integration is very basic and limited. I have reached out to support but the first response was completely useless and trying to get a reply in a timely manner is very difficult. Surely I should be able to
  • Test data won't load

    I am using a Flow to receive orders from WooCommerce and add them to a Zoho Creator app. I recently received an order which failed, and when attempting to test the order I found that it just shows a loading animation and shows up in the history as "queued."
  • AddHour resets the time to 00:00:00 before adding the hour.

    Based on the documentation here: https://www.zoho.com/deluge/help/functions/datetime/addhour.html Here's my custom function: string ConvertDateFormat(string inputDate) { // Extract only the date-time part (before the timezone) dateTimePart = inputDate.subString(0,19);
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  • Auto-Invite Users to Portals in Zoho CRM based on Conditions

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  • Customer ticket creation via Microsoft Teams

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  • Introducing the Zoho Projects Learning Space

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