Approval Workflow Not Triggering When Status Updated via Custom Button
Hi Team,
I’m facing an issue with an approval workflow in my application.
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I have a workflow that updates a record’s Status field from “Pending” to “Waiting for Approval.”
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I have configured an Approval Workflow with the condition:
Status = "Waiting for Approval"
Now, I have added a custom button in the report.
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When I click this button, the status successfully updates from Pending → Waiting for Approval.
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However, the Approval Workflow is not getting triggered.
Expected Behavior:
Once the status changes to “Waiting for Approval”, the approval workflow should execute automatically.
Actual Behavior:
The status updates correctly, but the approval workflow does not trigger.
Question:
Is there any limitation where approval workflows are not triggered when updates are done via custom buttons?
Or is there any additional configuration required to make this work?
Additional Info:
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The status update is happening through a Deluge script in the custom button