Change to Quote/Invoice HTML Editor in Zoho CRM has broken quotes and invoices

Change to Quote/Invoice HTML Editor in Zoho CRM has broken quotes and invoices

Zoho, in the past week or so you have made an unannounced change to the HTML Editor in Zoho CRM for Quotes and Invoices.

This change automatically strips out <style> tags and custom HTML attributes that are added in the custom HTML view every time you edit and save a Quote/Invoice template. As a result, you have broken quotes and invoices for numerous customers that have relied on this functionality for years.

Please see this thread for further information:

https://help.zoho.com/portal/en/community/topic/support-for-inventory-template-programming-logic

This needs to be addressed as you cannot expect your customers to fix Quote and Invoice templates that have worked for years. (especially with no advance notice; this change was unannounced and only discovered by chance when attempting to create new quotes and invoices for our customers)

ZOHO: Please comment on this and when we can expect previous functionality to be restored.

Thank you.