Bonjour à tous,
Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux .
La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe. Ce n’est plus un secret, la collaboration est pour l’entreprise et ses collaborateurs une réelle valeur ajoutée favorisant l’innovation au sein des organisations. Le travail collaboratif est la mise en commun des compétences et des connaissances de plusieurs personnes dans le but d’atteindre un même objectif . C’est une méthode de travail qui permet de gagner en productivité, en efficacité et d'innover, 3 éléments essentiels au succès d’une organisation. Cependant, la mise en place de cette méthode de travail n’est pas toujours évidente. La culture d’entreprise, le management, les problèmes d’organisation ou encore le manque de communication sont tout autant de facteurs qui peuvent freiner le développement du travail collaboratif.
Les avantages du travail collaboratif
- Gain de Temps - Grâce à la centralisation de toutes les données et de tous les documents sur une seule et unique plateforme à laquelle tous les collaborateurs ont accès. Ainsi, vous ne perdez plus de temps à chercher un document ou à demander une information. Tout est facilement accessible et disponible en quelques clics.
- Partage de connaissances - Le travail collaboratif est enrichissant car il est basé sur le partage et l’échange. Il permet à chacun d’apprendre de nouvelles compétences et de nouvelles manières de travailler. Chacun peut alors mettre son savoir, son talent et ses compétences au service du groupe afin de faire avancer le projet, de proposer de nouvelles idées et de dénouer des problèmes.
- La flexibilité géographique - Grâce aux outils facilitant le travail collaboratif, les équipes peuvent travailler de n’importe où et n’ont pas besoin de se déplacer. En travaillant ensemble, chacun apprend à mieux connaître ses collègues. Cela permet de créer du lien et d’améliorer les relations professionnelles.
- Augmentation de la productivité - Le travail collaboratif est facilité par la mise en place de différents outils tels qu'une plateforme collaborative, les réseaux sociaux d’entreprise, les messageries instantanées, les visioconférences, etc... qui rendent les collaborateurs plus productifs. Les échanges sont simplifiés et les documents sont plus facilement accessibles, ce qui permet de gagner du temps et d’être plus efficace.
Le rôle de Zoho One pour une collaboration sans faille
Zoho One, se compose de plusieurs applications qui permettent une collaboration agile, étroite et fructueuse. Voici les applications au sein de la suite Zoho One qui facilitent la collaboration;
- Le service de gestion des projets vous aide à planifier, à suivre et à actualiser des projets avec différentes équipes pour réaliser de multiples tâches, évaluer l'état d'avancement du projet, etc.
- Le réseau social interne pour les discussions et les annonces au sein de l'organisation ou dans un groupe en particulier, le partage des ressources, etc.
- La bibliothèque des fichiers en ligne- un espace partagé pour stocker, organiser et gérer les documents pour une collaboration transparente et systématique .
- L'application de réunion et conférence en ligne pour des discussions fructueuses entre équipes ou collègues qui pour faire avancer les différents projets en cours.
- L'application pour la formation interne ou externe en ligne ou en physique. Vous projetez vos présentations, lancez des sondages ou interagissez avec vos participants le tout depuis cette application. Vous pouvez inviter vos intervenants extérieurs ou votre collègue en tant qu'un co-formateur et gérer des sessions collaboratives et interactives.
Pour continuer cette découverte du travail collaboratif nous verrons chaque application en détail dans nos prochains articles.
N'hésitez pas à nous partager votre avis en commentaire,
L'équipe Zoho France
Recent Topics
Marketer’s Space - Ace Your Spooky-Season Marketing with Pre-designed Templates in Zoho Campaigns
Hello marketers, Welcome back to another post in Marketer’s Space! We’re in Q4, which means that you have endless opportunities to connect with your audience, starting with Halloween campaigns! In this post, we’ll show you how to design the perfect Halloween
Zia expands to China with native features and DeepSeek-powered generative AI features
Hello everyone, We are glad to support Zia native features and Zia generative AI features for our customers in China. From hereon, all AI-features in Desk will be accessible in China data center with the integration of DeepSeek generative AI model. DeepSeek
Email in each module
We have a contact ,module which then has a link to customer assets which in turn the asset has a multiple link to service visits. When we link assets to customers we choose by name and it brings over the associate email via the lookup. Great feature.
Global Search placement in the new UI
Having a hard time with the global search placement in the UI redesign. Surely I can't be the only one. Previously global search placement was perfect. A bar at the top/center of the page. Exactly where you would expect it to be. Since the new UI has
Introducing Skill-Based Ticket Assignment
The goal of every support team is to provide great support, and to do so as fast as they can. To make this possible, it is important that agents spend their time judiciously, especially when they're dealing with a large number of tickets of varying urgency
Kaizen #213 - Workflow APIs - Part 1
Welcome to another week of Kaizen! If you have ever managed complex business processes, you know that Workflows are the quiet backbone of any well-run business process. They keep things moving; assigning owners, sending alerts, keeping deals on track,
Browser and address bar hide
Hi, How i can do hide the address bar with browser headline when i am working on the sheet, because i am using (freeze panes) which i want visible for full work. For your reference here i am attached the screen shot and marked yellow lines which really
Cells Border
Hi I am using Zoho Sheet on S Tab , is there any option to make all border of any cell at once. I think this is very basic which we are missing. This is available in mobile but not in tab or suggest if i am missing this function. And for Tab can you give
Credit Management: #2 Configuring Right Payment Terms for Credit Control
Think about the last time you ordered something online and saw that little note at the checkout, "Pay on Delivery" or "Pay later". It's simple, but it actually sets the tone. As a business owner, you know exactly when payment is expected. Now, imagine
Zobot and Sales IQ
What will happen to the Zoho Sales IQ being integrated to the website after creating the Zobot on the website too
Workflow workdrive rollout
Hi! When will workflow be rolled out to all users? Thanks.
Help Center and SEO: Any Benefit to My Domain-Mapped Website Ranking?
First of, I love the Help Center which I've just decided to integrate into my website to replace its old-fashioned FAQs. So much more to achieve there now! Lots of new benefits to the site visitors and to me in terms of organizing and delivering all the
Blueprint status change
I want to change the Blueprint status of a workflow. The status is completed automatically when I added the record through API call. But I want to make it active, I don't see any options for this. Even if I draw transition from any stage , it is not visible
Support french language options
Greetings, I want to use Zoho with the french language portal, however the supplied translation is not very good (google translate). There are many basic mistakes on the main most important sections (my requests, submit a request). Is there a way for
Automation #7 - Auto-update Email Content to a Ticket
This is a monthly series where we pick some common use cases that have been either discussed or most asked about in our community and explain how they can be achieved using one of the automation capabilities in Zoho Desk. Email is one of the most commonly
filter broke my data
I uploaded a file recently from Sheets and it has top 2 rows frozen, with table headers in second row and each one is filterable. somehow my first 2 columns became unfiltered and no matter what I do I cannot reapply the filter?? also didn't realize they
Introducing the Workflow and Actions APIs for Zoho CRM
We are absolutely thrilled to announce the release of Workflow APIs and Actions APIs in Zoho CRM’s v8 API suite! This powerful new set of endpoints gives developers unprecedented programmatic control over business automation. For years, Workflow Rules
Zoho CRM Analytics - Allow To Reorder Dashboards
I would like to suggest that you add the ability to reorder dashboards in the Analytics Module. I can see that this has been requested some time ago, the latest 9 years ago. I am not sure if this is a big or small endeavor, but such a small fix can go
Zoho Form URL displays incorrect name
Hi, I have a form I created called "Design Request form". It displays this way everywhere I look. However, in the URL, it shows up as "DesignJobRequestFormFINAL011325PROOFV1B" and I'm not sure why. I can't find where to fix this. Does anyone have any
Consumers are talking about your business. Are you listening?👂
A loyal customer might be praising your product in a forum. A frustrated user could be posting a harsh review on a public site. An excited partner may have left a comment on your campaign. A domain expert might be deconstructing your product. A prospect
What counts as a Temp for Billing Purposes in Workerly
I'm considering trying this product but am not sure how the temp count is used for billing purposes. For example, if we keep a large data base of 500 potential workers.....are we billed for that or only if they are assigned to a client at a given point
Form name incorrectly displayed in URL
Hi, I have a form I created called "Design Request form". It displays this way everywhere I look. However, in the URL, it shows up as "DesignJobRequestFormFINAL011325PROOFV1B" and I'm not sure why. I can't find where to fix this. Does anyone have any
I can't receive mail
Hello, I can't receive e-mail. I no longer receive e-mails to the e-mail I received for my site. I also edited the DNS settings, but it doesn't work at all.
1‑to‑1 invite missing post-setup (needs re-invite) vs channel invite auto-joins without business prompt
1. Zoho Cliq 1‑to‑1 external invite The inviter sent a 1‑to‑1 invite to an invitee who didn’t have a Cliq account. After the invitee completed account setup and created a business/organization, the website redirected them to Cliq, where they opened Cliq
【開催報告】東京 ユーザー交流会 Vol.3 2025/10/17 Zoho サービスの活用促進を外部ツールとの連携で実現!
ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 10月17日(金)に新橋で「東京 ユーザー交流会 Vol.3」を開催しました。ご参加くださったユーザーの皆さま、ありがとうございました! この投稿では、当日のセッションの様子や使用した資料を紹介しています。残念ながら当日お越しいただけなかった方も、ぜひチェックしてみてください😊 ユーザー活用事例セッション:Zoho Flowと決済システムの連携 あみろくの岡島さんに、Zoho サービスの活用事例として、Zoho Flow を活用した外部サービスとの連携事例をご共有いただきました。
received email opens in a new tab every time I log in
as per the title: since about when I first made my email account, every single time Ive logged in to view my inbox, a new tab opens for an email I viewed once as if restoring a closed session. I thought I just didnt understand the "starting up" settings
Engage with your customers at scale using WhatsApp Marketing Template messages
Hi everyone, To make it easier for organizations to communicate with customers, Desk now allows you to send individual, mass, and bulk WhatsApp template messages from both the Ticket and Contact modules. How is this going to benefit your business? WhatsApp
Importation Tickets error
Hi, I'm newbie here 🤓 So, i'm importing data from csv, but when I try advance to mapping fields the importer tool show this message: Previously I try import, other data, and not show errors in this step. Some ideas? Best Regards,
Showing description in timesheet and timelogs.
I am wondering if it’s possible in version 5 of Zoho People to have the description show by default or with a manipulation on the user’s part. Let me show you what I mean. As you can see this is the view for the users. Now if they want to see the full
Direct “Add to Google Calendar” Option in Zoho Meeting
Hello Zoho Meeting Team, Hope you are doing well. We would like to request an enhancement related to the “Add to Calendar” functionality in Zoho Meeting. Currently, when we open Zoho Meeting and view our meetings under My Calendar, there is an Add to
Workaround: openURL in Blueprints - An alternate approach
There is a roundabout way to open a URL in blueprints after a save event. By using the 'onBeforeMandatoryFormSave' in Client Script, you can open an external URL. Now, the problem is, this is designed to be run BEFORE the blueprint is saved, not after,
MTD SA in the UK
Hello ID 20106048857 The Inland Revenue have confirmed that this tax account is registered as Cash Basis In Settings>Profile I have set ‘Report Basis’ as “Cash" However, I see on Zoho on Settings>Taxes>Income Tax that the ‘Tax Basis’ is marked ‘Accrual'
Migrate file from Single File Upload to Multi File Upload
Dears, I have created a new field Multi File Upload to replace the old Single File Upload field. I'd like to ask you guys what is the best way to migrate the files to the new field?
Open "Live Chat" from a hyperlink?
Hi, I often write paragraphs and text on our company website, and usually say you can get in touch with us via live chat. Can the chat window be triggered to pop open without clicking the chat graphic in the bottom window, and use it in a hyperlink? ie:
Zoho Sites search box
Is there a Search box that can be added to a Zoho site? It would be for searching within the site only.
What stops me from packaging and shipping an order when the inventory is negative?
It seems if the inventory value is negative, that Zoho Inventory should not allow me to create a Package and Ship it. But, there seems to be nothing to stop me from doing that other than when I go to physically package the item and realize that there is no stock. There also seems to be nothing on the screen that even indicates to me that I should not package and ship. To me this is the fundamental point of an inventory system. Am I doing something wrong?
Conditional formatting based on another field
Hi I have two fields on my form stage 1 complete and stage 1 deadline. I am trying to setup conditional formatting so that if stage 1 complete is after stage 1 deadline the record is highlighted in red. I need both stage 1 complete and stage 1 deadline
Is there API Doc for Zoho Survey?
Hi everyone, Is there API doc for Zoho Survey? Currently evaluating a solution - use case to automate survey administration especially for internal use. But after a brief search, I couldn't find API doc for this. So I thought I should ask here. Than
Using IMAP configuration for shared email inboxes
Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure
The sending IP (136.143.188.15) is listed on spamrl.com as a source of spam.
Hi, it just two day when i am using zoho mail for my business domain, today i was sending email and found that message "The sending IP (136.143.188.15) is listed on https://spamrl.com as a source of spam" I hope to know how this will affect the delivery
Next Page