Bonjour à tous,
Dans cet article, nous découvrons comment Zoho People, une solution RH à 360° de Zoho One permet de gérer tous les activités RH, de l'intégration d'un salarié jusqu'au départ.
Pourquoi un système de gestion des activités RH
Le système de gestion des activités RH est la fonction d'une organisation qui se concentre entièrement sur le processus de recrutement de gestion et de direction des personnes qui travaillent dans l'organisation. La solution RH traite principalement des questions liées à la gestion des performances, à la sécurité, à la rémunération, aux avantages sociaux, à la formation, au bien-être et autres. Un département des ressources humaines conçu efficacement peut donner aux organisations la structure et la capacité de répondre aux besoins de l'entreprise en gérant ses précieuses ressources, à savoir ses employés.
Un aperçu sur le système de gestion des activités RH sur Zoho People
Ajouter un candidat
- Depuis l'onglet "Onboarding", allez sur l'onglet candidat.
- Sélectionnez l'onglet Ajouter et vous pouvez inviter un seul candidat ou plusieurs candidats à la fois. Vous pouvez également ajouter les candidats depuis un fichier CSV et sélectionnez Déclencher l'intégration pour démarrer le process d'intégration d'un candidat.
- Un e-mail est envoyé au candidat.
Intégrer dans votre organisation
- Vous pouvez entièrement personnaliser ce process.
- Depuis l'onglet Onboarding allez sur Flux d'intégration. Zoho People vous propose deux types d'onboarding entièrement personnalisables, l'un pour les candidats et l'autre pour les employés.
- Sélectionnez l'intégration de candidat. Ce process comporte notamment, une présentation de l'organisation, le profil général d'un salarié et les formulaires à remplir. Lorsque ce process est achevé, un candidat a été converti en employé et le process d'intégration d'un employé démarre. Ce process comporte, signez électroniquement les politiques d'un organisation, introduction à votre équipe, les objectives de votre post, et la formation initiale si nécessaire.
Gestion de la présence
Pour cela voici la marche à suivre:
- Allez sur l'onglet Attendance et sélectionnez paramètres généraux.
- À partir d'ici vous pouvez programmer les heures de travail, calculer des jours/ heures de salaire, les autorisations et si vos employés travaillent sur des fuseaux horaires différents, vous pouvez le programmer.
Créer différents horaires de travail
- Allez sur l'onglet Shift dessous de l'onglet Attendance et à partir de l'onglet "Ajouter une période de travail" vous pouvez programmer différentes périodes de travail.
- Pour programmer la pause café ou la pause déjeuner, allez sur l'onglet Pause et cliquez sur "Ajouter une pause" et les programmez selon la politique de votre organisation.
Programmer la période de salaire
- Sélectionnez l'onglet "Paramètres période de paiement" et cliquez sur "Configurer la paiement" et remplissez les détails demander tels que cycle de rémunération, jour de traitement de la paie, etc et enregistrez.
- Si vous avez des bureaux dans des endroits différents, vous pouvez programmer plusieurs période de salaire et attribuer l'emplacement où il est approprié d'agir.
Gestion du congé
Programmer les congés
- En fonction de la politique de congé de votre organisation, Zoho People vous permet de configurer plusieurs types de congé.
- Allez sur l'onglet congé et cliquez sur Type de congé. Depuis l'onglet Ajouter, programmez les congés. Vous pouvez également attribuer le congé en fonction du service, du post, du sexe, des lieux, etc.
Programmer les jours fériés
- Allez sur l'onglet Jours fériés, et depuis l'onglet Ajouter vous pouvez les configurer en fonction de la politique de votre région ou votre entreprise.
Gestion des fichiers
Depuis l'onglet fichier, vous pouvez enregistrer tous les documents de votre organisation et partager avec vos employés. Lorsqu'il y a un changement dans la politique de votre organisation, ces documents modifiés peuvent être téléchargés sous l'onglet "Fichiers" et partagés au travers de l'organisation et si nécessaire, une signature électronique peut être sollicitée.
Gestion des performances
La fonction de gestion des performances de Zoho People permet aux employés d'ajouter des objectifs et de marquer des ensembles de compétences et des objectifs clés de performance pour suivre leurs progrès. Un employé peut recevoir régulièrement un feed-back de la part de son manager.
Ajouter des objectifs
Si cette permission est activée par l'administrateur, un employé pourra ajouter ses propres objectifs.
- Saisissez un nom pour l'objectif.
- Saisissez une date d'échéance pour l'achèvement de l'objectif.
- Sélectionnez la priorité.
- Fournissez une description, si nécessaire.
- Vous pouvez saisir la progression du travail en pourcentage sous Progression.
- Cliquez sur Soumettre.
Associer une tâche à un objectif
Un objectif peut souvent être atteint par le biais des tâches sur lesquelles travaille un employé. Un objectif peut facilement être associé à une tâche de la manière suivante :
- Allez dans Performance > Mon évaluation > Objectifs.
- Cliquez sur Ajouter une tâche.
- À partir de là, vous pouvez soit ajouter les détails d'un nouveau travail ou associer un travail existant.
Programmer le cycle d'évaluation
- Allez sur l'onglet cycle d'évaluation et ajoutez un nouveau cycle depuis l'onglet Ajouter.
- Saisissez le nom d'évaluation, la période, différents indicateurs à inclure et enregistrez. Vous pouvez programmer différents cycles d'évaluation et attribués aux employés en fonction de rôle et de service.
Gestion de départ
L'onglet Gestion de départ de Zoho People vous permet de soumettre votre démission. Pour configurer le formulaire de gestion de départ,
- Allez sur l'onglet Paramètres et sélectionnez Formulaires dessous de l'onglet Personnalisation.
- Cliquez sur Ajouter un nouveau formulaire, rédigez le nom du formulaire, attribuez l'onglet Gestion de départ sous l'onglet place et terminez. La fenêtre de créer un formulaire s'affichera.
- Ajoutez les champs nécessaires et enregistrez. Ce formulaire s'affichera dessous l'onglet Gestion de départ.
Zoho People donne à votre équipe RH une solution unique pour gérer toutes ses activités et lui permettre de travailler de manière plus performante et plus productive et qu'il s'agisse depuis une seule plateforme.
Si vous souhaitez en savoir plus, regardez ce
webinar.
N'hésitez pas à nous partager vos avis et vos questions en commentaire,
L'équipe Zoho France
Recent Topics
Secondary Emails
I am having issues deleting a secondary email address from a couple of our users and need help. When in Directory, manage email addresses, I click the trash icon by the email address and confirm I am trying to delete the email. I click continue and I
Kaizen #121 : Customize List Views using Client Script
Hello everyone! Welcome back to another interesting Kaizen post. In this post, we can discuss how to customize List Views using Client Script. This post will answer the questions Ability to remove public views by the super admin in the Zoho CRM and Is
Zoho Books | Product updates | June 2025
Hello Users, We’ve rolled out new features and enhancements in Zoho Books, from the option to record advances for purchase orders to dynamic lookup fields, all designed to help you stay on top of your finances with ease. Introducing Change Comparators
Widget Upload to CRM Fails with “Page Not Found” – Even with Correct Index Path
I'm building a simple widget to export Contact data to CSV in Zoho CRM, triggered via a custom button. The widget uploads cleanly, appears in the widget list, and is successfully assigned to a Contact detail view via a custom button. But when clicked,
Account disabled
I have an issue I need help with. Whilst trialing ZOHO CRM I created the following: Account1 (-------------) using m__ame@m__rg___s__i__.___.__ and 2 personal emails Account2 (-------------) using a personal email and 2 users _al__1@______________._o_.__
How can we manage the tags in ticket
Allowing agents to use Tags indiscriminately can cause havoc. We could not find tag management where 1. The admin can create Tags beforehand for use by Agents 2. Permission can be allocated which roles/profiles can use existing tags or add new tags 3.
Feed Notifications filter?
I'd like to have filter settings for Feed Notifications just like we have for Personal Email. If someone dumps a bunch of files into a project, we get a notification for every file!
Custom fields and filters for Timesheet
HI Zoho Projects team. IT would be great and useful if we can add custom fields to the Timesheet design And is needed more options for filtering the timesheet dashboard, like "Milestones" and task list asociated to the record. Thank you
How do I rename the dropdown that contains a form and a report?
I want to rename this, but I can't find how
Filtering two fields
Hoping somone can assist, i am trying to create a report to show values from two different fields. e.g I have Field 1 Field 2 In some records, fields 1 and 2 are both "yes"; in other records, only one of the fields has the value "yes". Can we generate
Unable to Convert Quote to Invoice – Integration Active but User Not Recognized
I’m having trouble converting a Quote into an Invoice inside Zoho CRM, even though the Zoho Finance Suite integration is enabled (Invoices, Quotes, Products, and Customers are all checked), and my user is an Admin in both Zoho CRM and Zoho Books, using
Owner drawings
I entered an owner’s drawing transaction in 2023 but it’s still appearing on 2024 books. Is that supposed to happen? Or should Is there an additional step? I prefer for this transaction not to appear.
Running Balance in Account Statement.
Running balance should come by default in the accounting statements but in ZOHO we need to customize every time to get the running balance in accounting statement. I did not understand, when the bank account statement opened from Bank Menu can show the
Importing Invoices
Dear Team I used the enclosed csv file to import some invoices and it worked fine. I had to delete the file and when I am trying to re-upload it, I am getting the error for invoice number and branch "Resource does not exit." I tried a number of different
Enhance "Send Cliq Notification" Action in Zoho Desk Workflows (and also add Happiness Rating Support)
ello Zoho Desk Team, We hope you're doing well. We’d like to submit a feature request regarding the “Send Cliq Notification” action available in Zoho Desk workflows — specifically in workflows triggered by Happiness Ratings, but also relevant to all workflows
Treatment of Non-Refundable Income after cancelling an Invoice
A customer made part payments of 30,000 for an invoice 0f 100,000, and then he is unable to pay up the remaining and has asked for a refund. As per company policy, he can only get 75% of the amount paid, which is 22,500. The remaining 7,500 is non-refundable
I need refund
I have purchased the Zoho Book standard plan; I had the impression that I would get the purchase > Bill feature. After purchasing, I found that billing is not included in the Zoho standard plan. I immediately canceled the subscription. I love the product,
Handling identifiers during an import
Importing your data When importing data into an application, it is crucial to prevent data loss or duplication. These types of errors can hinder the development of a clean and well-organised database, which is essential for effective data management and
Creating Deposit Invoices
Hi, we are a company that does project based work with a request at the begining of each project for a deposit payment. At the moment we are creating invoices for the deposit and an invoice for the completion of the project, however they are completely
Marketer’s Space - WhatsApp Pricing Update: What Marketers Need to Know and Do
Hello Marketers, Welcome back to Marketer’s Space! WhatsApp made changes to their pricing model on July 1, 2025, moving from conversation-based pricing to a per-message pricing model. This week’s post focuses on what these changes mean for your WhatsApp
It's time to say goodbye to Zoho Recruit for me.
Hello, I have been a Zoho Recruit user since 2013. The tool has evolved, with a better UI, new features and so on. The pricing is still a great asset too. BUT, that being said, important features are not coming fast enough. I tried to share my point of
change subscription within customer portal
Would be great for the customer to be able to change their own subscription (or restart existing one) within the customer portal. Also, would like to be able to have early termination fee on subscriptions if canceled early.
How to make the add-on optional at the time of subscription?
The scenario is this, we have a service which has optional add-ons. Like the customer who purchased the subscription may or may not want to get the add-on. In our case if the customer choose the addon we have monetary benefit. In case the user does not
Unable to add attachments to knowledge base anymore
I have been adding articles to knowledge base in Zoho Desk (as part of Zoho One). Today suddenly i found that I am unable to upload and attachments to the articles. I get the following error: "Attachment couldn't be added." I have uploaded the screenshot
Advanced factors for multiple scoring rules: Now with Zia scoring automations for all modules
Greetings all, We're happy to offer improved scoring features by adding extra scoring factors, including Zia Scores, in our multiple scoring rules (MSR) feature. These new factors—which empower existing traditional scoring factors—include criteria for
Sortie de Zoho TABLE ??
Bonjour, Depuis bientôt 2 ans l'application zoho table est sortie en dehors de l'UE ? Depuis un an elle est annoncée en Europe Mais en vrai, c'est pour quand exactement ??
Restrict Agents from Editing Shared Custom Views in Zoho Desk
Hello Zoho Desk Team, We hope you're doing well. We’d like to submit a feature request regarding the custom views functionality in Zoho Desk. 🎯 Background We’re actively using custom views to filter and display tickets for different teams based on specific
Introduction Dario Schiraldi Deutsche Bank Executive
Hello Everyone, Dario Schiraldi serves as a key leader at Deutsche Bank, where he plays a crucial role in shaping the bank's strategic direction and driving operational success. With a solid foundation in finance and leadership, Dario is committed to
Is Zoho Shifts included in the Zoho One plan?
In case the answer is no: there's any plan to make it available via One? Thank you
Feature Request: API Access for Managing Deluge Functions (with OAuth & Change Tracking)
Hi everyone, I wanted to share a thoughtful request that came in from one of our Zoho clients this week. I believe many of us as partners and developers might relate to it. “One quick item to flag: we’d love an official way to manage Deluge functions
Moving Subscriptions from one Customer to another
We frequently need to move subscriptions from one Customer to another Customer in Zoho Billing and the only way we have figured out to do this is to cancel it in the old owner's profile and manually recreate in in the new owner's profile. In doing this,
how to add new line in Deluge?
I want to make string with line separation like this: this is the first line second line third line I have tried to use \n <br> or </br> inside the string but I can't achieve the result like the example above. I want to create a task by using custom function
How to pause a subscription/recurring order ?
Hello, I'm evaluating Zoho Subscriptions for a food co-op where members order a box of produce every week. The software that we're currently using allows members to set up a recurring order. Members can pause the recurring order when they don't want a box for a while and then resume it later. Is it possible to pause/resume a subscription ? Thanks John
Hosted Payment Pages - how to update the address in zoho billing
I"m playing around with the muti-page hosted payment pages which have places for customers to enter their addresses when paying. Why does this not update their address in Zoho Billing after payment? What can I do to make this happen?
Tracking training certification expirations
Hi Zoho Community! I'm looking for some input on the best and most efficient ways to track training expirations in Zoho CRM. I have a very specific workflow that I am looking for - my company offers trainings, and the certification expires every 2 to
Kaizen #164 : Client Credentials
Hello everyone, Welcome back to Kaizen. In this post, we will discuss Client Credentials Flow and when it can be used. What is Client Credentials Flow? According to RFC6749, the official specification for the OAuth 2.0 authorization framework, "The client
CRM Email Template Align Left Instead of Center
Is there a way to make a basic template align to the left instead of center? I know I'm likely forced to the 600px wide with the basic templates but I would REALLY like to set the email to the left instead of center. The basic templates make all the emails
Client Script - "Click' Button on Purchase Order - Specify "To Contact" or "To Supplier"
The send email button is unique on the purchase order in that is has an additional submenu to send email "To Contact" or "To Supplier" It appears that the "click" event in Client script doesn't work correctly, probably because the button click didn't
Add Client Credentials Flow to Python SDK
The Zoho CRM API supports a client credentials flow to automatically generate ephemeral access tokens, and this can be done programatically. The Python SDK however requires you to provide a grant token, refresh token, or access token when initializing
Conditional display of fields in Zoho Books Custom modules based on another field
We're currently working with a Custom Module in Zoho Books and have a question about improving data entry efficiency and user experience. Our module includes a "Client Type" dropdown field, which determines the type of information to be collected. Each
Next Page