Customizing Helpcenter texts

Customizing Helpcenter texts

I’m customizing the Zoho Desk Help Center and I’d like to change the wording of the standard widgets – for example, the text in the “Submit Ticket” banner that appears in the footer, or other built-in widget labels and messages.


So far, I haven’t found a clear way to edit or rewrite these default texts in the theme editor or anywhere else in the settings. I can create custom widgets with my own content, but I’d really like to just change the text or phrasing in the existing built-in widgets, so everything fits my branding and style.


Does anyone know if there’s a way to customize the wording for these standard Help Center widgets and banners? Is there a place in Zoho Desk where you can edit the default messages or labels that show up in the Help Center, especially things like the “Submit Ticket” button or footer banner?


Any pointers or best practices would be much appreciated – thanks in advance!