Découvrez Zoho Workplace

Bonjour à tous !

Un domaine personnalisé est devenu une nécessité absolue, non seulement pour les grandes entreprises, mais aussi pour les petites ou, dans certains cas, les familles. Nous avons toujours pensé que se lancer ne devrait pas coûter cher, ou plutôt ne devrait rien coûter du tout. Bien sûr, nos plans ont connu certain changements, Zoho Mail existe depuis près de 15 ans maintenant et compte plus de 15 millions d'utilisateurs dans le monde. Mais nous avons toujours veillé à protéger nos utilisateurs existants et à conserver un niveau de service gratuit pour les utilisateurs occasionnels.

Rembobinons un peu, vers 2012, nous avons annoncé que nous fournirions Zoho Mail gratuitement pour un maximum de 5 utilisateurs avec un support de domaine personnalisé. Dix ans plus tard, nous sommes toujours d'avis qu'il faut offrir un niveau entièrement gratuit, même si le paysage change et que presque tous les concurrents s'éloignent de ce modèle. Au lieu de supprimer le plan gratuit, nous donnons à nos clients le choix de choisir ce qu'ils veulent.

Depuis l'annonce faite par Google, il y a dix ans, de la suppression de son service gratuit pour les nouveaux clients, nous avons assisté à de nombreuses migrations vers Zoho, et nous ne nous attendons pas à ce qu'il en soit autrement cette fois-ci, les anciens utilisateurs étant également obligés de passer à la version supérieure. Parce que, le service n'a jamais été vraiment "gratuit", n'est-ce pas ?

Cependant, notre plan gratuit n'est pas la seule raison pour laquelle nous pensons que Zoho Mail et donc Workplace est une alternative viable. En effet, si et quand vous serez prêt à faire plus que de l'e-mailing de base, vous aurez le pouvoir de choisir parmi une large gamme de plans tarifaires entre la version légère qui coûte moins d'1€ par utilisateur et par mois et la suite collaborative complète qui ne coûte même pas 6€ par utilisateur et par mois et qui comprend tout : e-mail, calendrier, tâches, stockage de fichiers, suite bureautique en ligne, chat d'affaires, réunions virtuelles et intranet social. Ce choix s'accompagne d'une véritable flexibilité : la possibilité de combiner ces plans pour différents utilisateurs, sans limite de nombre d'utilisateurs dans chaque plan.

Donc, si vous êtes un utilisateur de Google Apps qui a été contraint de chercher des alternatives, ou un utilisateur de Gmail ou de Workspace qui n'est pas satisfait de son service actuel ou de sa tarification, ce que nous souhaitons vous dire, c'est que nous sommes prêts pour vous. Vous n'avez pas à nous croire sur parole : nos utilisateurs n'ont pas hésité à recommander Zoho Mail sur les réseaux sociaux. Avec des millions d'utilisateurs qui nous font confiance dans le monde entier et dont le nombre ne cesse de croître, vous pouvez être sûr que vous êtes en bonne compagnie !

Croissance de nos utilisateurs actifs au fil des ans sur une échelle de 100 : 

Le processus de migration est gratuit, sans perte et simple et peut être géré en quelques étapes simplement à partir de la console d'administration de Zoho Mail et nous avons un guide de transition détaillé pour faciliter votre transfert. Si tout ce que vous voulez est un moyen de quitter Gmail, ou un moyen de remplacer votre Google Workspace, Microsoft Teams, ou Microsoft 365, nous avons couvert toutes les bases, depuis le prix, les fonctionnalités complètes, et la facilité de changement. Bien sûr, nous ne sommes pas le seul fournisseur que vous évaluerez, c'est pourquoi nous sommes disposés à prolonger la période d'essai de nos plans payants au-delà de la fenêtre habituelle de 15 jours.

Entrer dans l'écosystème Zoho ne signifie PAS que vous serez coupé du reste. Zoho Workplace peut coexister avec ces acteurs également, et s'intégrer à une grande variété d'applications tierces, de sorte que vous pouvez le brancher dans votre paysage logiciel existant sans vous soucier des flux de données.

Au fil des années, nous avons grandi en nombre et en fonctionnalités, mais nos valeurs et nos convictions n'ont pas changé, de même que notre engagement envers nos utilisateurs.

• Topic Participants

• Florence Barbier

  

• Hervé BROSSARD

• Sticky Posts

• Recommandez Zoho CRM Plus à vos amis et gagnez des crédits !

  Bonjour à tous,   Vous aimez travailler avec Zoho CRM Plus ? Et bien vous avez maintenant la possibilité de le recommander autour de vous pour aider votre réseau à améliorer son expérience client. Et bien sur c'est gagnant-gagnant ! Comment cela fonctionne

• Découvrez Zoho Workplace

  Bonjour à tous ! Un domaine personnalisé est devenu une nécessité absolue, non seulement pour les grandes entreprises, mais aussi pour les petites ou, dans certains cas, les familles. Nous avons toujours pensé que se lancer ne devrait pas coûter cher,

• Découvrez Zoho Learn

  Bonjour à tous, Nous sommes très heureux de vous présenter Zoho Learn ! Commençons par vous expliquer ce qu'est Zoho Learn et comment il peut vous accompagner dans vos processus de formation. Qu'est-ce que Zoho Learn ? Zoho Learn est une solution complète

• Recent Topics

• Request to unblock user creation error (This user is not allowed to add in Zoho)

  Hello Zoho Support Team, I am the Super Admin of my Zoho Mail organization. When I try to create a new business email user account, I encounter the following error message: "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com

• Zoho Mail account blocked after malware incident – request for review and unblock

  Hi Zoho team and community, My Zoho Mail account has been blocked due to outgoing email activity that was detected as spam or unusual sending behavior. The root cause was a malware infection on my computer, which compromised several of my accounts, including

• creating an alias

  your instructions for creating an alias are wrong. there is no add alias in my mail account. also i dont have a control panel link just a settings link how do i really make an alias

• IP Address blocked by many servers

  hello team this is to inform you that the zoho ip address 103.117.158.51 has been marked spam and not trustworthy by outlook and many other company servers. kindly discontinue using this ip to maintain a healthy domain reputation for your clients. Regards

• Automatically set the default VAT percentage on a quote

  Every time I create a quote, I have to manually adjust the VAT and activate the checkbox for 21%. But all of our quotes include 21% VAT. So now occasionally, it happens that the checkbox is forgotten, and the customer receives an incorrect quote (without

• What's New in Zoho Inventory | June 2026

  Hello users, June 2026 introduces a range of exciting enhancements to Zoho Inventory. With the full rollout of the Zoho Inventory Windows application, the launch of Terminal Payments, and new tracking combinations in Advanced Inventory Tracking, you can

• Time Zone is incorrect

  Time zone is not working properly...I've checked it twice.  I'm eastern U.S. time it's currently 12:22 pm EST.  CRM shows 3:22 pm EST.

• Send a converted Contact or Deal back to Leads using the Restore Lead extension for Zoho CRM

  Hello everyone, This comes up more than people expect: a Lead gets converted into a Contact, and sometimes a Deal along with it, because at the time it looked ready. Then the situation changes the opportunity turns out to be much further off than expected,

• Zoho CRM mobile updates: Reports module, record tags, dynamic formula field, and more

  Hello everyone, We've made a few updates to the Zoho CRM mobile app to enhance your mobile CRM experience and efficiency. Here's a quick look at what's new: Reports module (iOS ) Record tags (iOS) Dynamic formula field (Android) WhatsApp business deep

• Side scroll bar missing from "new editor"

  The "new editor" simply lacks a side scroll bar. Unable to navigate long notes without using the keyboard. Bad upgrade... (using web version)

• Zoho Desk MCP doesn't expose all functions

  Hello, I'd like to be able to draft (rather than send) ticket replies using Claude Cowork. However, the Zoho Desk MCP doesn't currently offer that, despite it being available in the API (https://desk.zoho.com/DeskAPIDocument#Threads#Threads_DraftEmailReply).

• Zoho Community Digest - July 2026 | Part 1

  Hello everyone! Keeping up with everything across the Zoho ecosystem is a lot, so we're bringing back the Zoho Community Digest, now weekly. Each week we round up the need-to-know announcements from the Zoho Community Forums, four editions a month, so

• Canva Integration

  Hello! As many marketing departments are streamlining their teams, many have begun utilizing Canva for all design mockups and approvals prior to its integration into Marketing automation software. While Zoho Social has this integration already accomplished,

• Feature Suggestion for Zoho Social: Auto-reply to Comments or Keywords

  Hi Zoho team, I'd like to suggest a very specific feature that would be extremely helpful for customer engagement: the ability to automatically send a reply to comments on posts — either all comments or those containing specific keywords. For example,

• Format of data after export to spreadsheet

  Dear Zoho, can you explain to me what is the point of a report exporting to XLSX if the format of the amounts that will be created there is in text format and not suitable for anything? Why do I need data in a sheet with which nothing more can be do

• Bring more clarity to your blueprints with color-coded transitions

  As your hiring processes evolve, blueprints naturally become more detailed. When multiple transitions connect different stages, it can take extra effort to identify approvals, rejections, reviews, and other actions at a glance. With this enhancement,

• Zoho CRM gets a new email compose and lot more

  Dear Customers,  [UPDATE October 21, 2021: We have started opening these features to some of the customers already. And, it will be available to all the customers before November 2nd Week, 2021. Sorry for the delay caused]  [UPDATE February 21, 2022:

• Create modules using natural language prompts

  Hello all, We’ve introduced a new enhancement to Zia that allows you to create custom and team modules in Zoho CRM using plain language prompts. Why this enhancement? Creating a custom module traditionally involves multiple steps—choosing field types,

• Automatic Matching from Bank Statements / Feeds

  Is it possible to have transactions from a feed or bank statement automatically match when certain criteria are met? My use case, which is pretty broadly applicable, is e-commerce transactions for merchant services accounts (clearing accounts). In these

• How emojis shape customer conversations

  World Emoji Day is celebrated on July 17. Did you know that this date was inspired by the 📅 calendar emoji, which shows July 17 on most platforms? What started as a detail in the emoji's design has turned into a global celebration of these tiny emoticons.

• Custom Button Creation from Layout Editor in Zoho CRM

  Hello All, Buttons in Zoho CRM act as triggers that perform a specific action when clicked. Zoho CRM includes a set of system buttons that help you carry out common actions with a single click. Beyond these, your organization can create custom buttons

• Displayed sample tracking for multi branch setup.

  We have multiple branches and one of the biggest challenges for us to be able to track if a particular item is in display or not. I am shooting in the dark but I am wondering if there is a solution for the following : Each product used for display is

• Using IMAP configuration for shared email inboxes

  Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure

• Introducing Bulk Attachment Download from List View

  We're excited to introduce an update to attachment management in Zoho Recruit that lets you download attachments associated with selected records directly from the List View page of any module. How do I download attachments in bulk? You can now select

• Advanced Group Settings: Customize and manage your email groups in Zoho Mail

  Email groups in your organization often require more than basic configurations to function effectively. With Zoho Mail's Advanced Group Settings, administrators can configure and manage policies, notifications, and more with greater precision. This gives

• "code":3001 ["Failed to update data."]

  I would like to seek your expertise - I might be wrong on my approach also.. I highly appreciate your advice. 1 problem remains is when a new row was added on the existing one [from another form that trigger upon Successful form submission ], it gets

• CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more

  Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),

• Workdrive on Android - Gallery Photo Backups

  Hello, Is there any way of backing up the photos on my android phone directly to a specific folder on Workdrive? Assuming i have the workdrive app installed on the phone in question. Emma

• Auto sync Photo storage

  Hello I am new to Zoho Workdrive and was wondering if the is a way of automatically syncing photos on my Android phone to my workdrive as want to move away from Google? Thanks

• List of Mail Merge Templates via Deluge

  Hello, Is it possible to get a list of the mail merge templates I've created in CRM within a custom function? I want to retrieve them and put them in a dropdown list but all I get is a scopes error! Can anyone see where I'm going wrong? Is this even possible?

• Feature Request Improve parent-child relationship visibility

  Hi team, The Parent-Child ticket feature is great, but I've struggled to see the relationship between tickets when using ticket list views. It would be a great quality of life enhancement for users if child tickets were nested under parent tickets in

• Displaying only unread tickets in ticket view

  Hello, I was wondering if someone might be able to help me with this one. We use filters to display our ticket list, typically using a saved filter which displays the tickets which are overdue or due today. What I'd really like is another filter that

• Is there provision to charge the attendees to join the webinar?

  We want to host some webinar of public interest and want to charge them to participate in this. Does this feature in-build in the application? Offcourse, we will be having Razor pay account activated for these purpose.

• Pricelists

  So we have them in books but I cannot find them in commerce?

• Desktop app doesn't support notecards created on Android

  Hi, Does anybody have same problem? Some of last notecards created on Android app (v. 6.6) doesn't show in desktop app (v. 3.5.5). I see these note cards but whith they appear with exclamation mark in yellow triangle (see screenshot) and when I try to

• Don't send customer email when creating a ticket

  Hi Is there an easy way to stop the system sending an email to the customer when we manually create ticket.

• Connecting a contact with the deal + Emails not showing up under Deals

  Hello. I have two problems. Im not sure if the problem is due to level of my subscription - Im on Proffessional plan. 1. I have a JotForm connected with ZohoCRM which automatically creates a contact and a new deal based on form submission. That is done

• How to add custom icons in Sites ?

  I've been trying to upload some of my own icons (specific to my business) to my zoho Site draft, and can't find a way to do it. I guess the workaround could be to insert images instead of icons and upload my icons as images, but I was wondering if its possible to customize the icon library.

• Accessing GDPR Data Source metadata for workflows and Zoho Analytics

  Hi everyone, We have GDPR compliance enabled in Zoho CRM, which has added the Data Source section within the Data Privacy tab for Leads and Contacts. This section shows useful information such as: Original creation source, for example Zoho Forms Form

• Tiktok

  When will Tiktok be added to the Zoho Social Platform?

• Next Page