Deprecation of C4 endpoint URLs

Deprecation of C4 endpoint URLs

Notes
Note: This post is only for users who are still using the C4 endpoints.
Hello everyone,
 
At Zoho Creator, we're committed to continuously enhancing the security, performance, and capabilities of our platform. As part of this ongoing effort, we'll be deprecating older C4 endpoint URLs in the next few months. This transition is critical for security, as the old endpoints rely on outdated libraries, leaving it potentially vulnerable to security issues. We believe this update is a crucial step towards making the platform more secure and unified. With this post we aim to guide you through the migration process.
 
What are C4 endpoint URLs?   
These are a legacy URL pattern that were a part of the C4 version of Zoho Creator and could be used to access data via APIs. Essentially, the C4 endpoints are the one that contains a .do action (such as restapiaction.do, getApps.do and so on). 
 
If you built custom workflows several years ago, they might still be using these URLs. With the launch of our C5 version and REST APIs, we transitioned to a more standardized URL format. However, we continued to support requests made in the older format to prevent service disruptions.
 
What is changing?   
We're phasing out all C4 endpoint URLs in favor of new standardized URL formats which have been in place since 2018. Going forward, all API requests, such as adding, updating, or deleting records, must be performed using the format as per our v2.1 REST APIs. 
 
Use the table below to find examples of new endpoints that corresponds to the legacy C4 endpoint URLs. Please note that all URLs that end with .do in them needs to be replaced.
 
Action
C4 format
New format
Add Record from Web Client
/addRecordValidate.do
https://creatorapp.zohopublic.<DC>/<ScopeName>/<AppLinkName>/form/<FormLinkName>/clientadd/<PublishKey>
/getApps.do
https://www.zohoapis.com/creator/v2.1/meta/applications
/getallapps.do
https://www.zohoapis.com/creator/v2.1/meta/applications
/getformmeta.do
https://www.zoho.com/creator/help/api/v2.1/get-fields.html
/restapiaction.do
https://www.zohoapis.com/creator/v2.1/data/<ScopeName>/<AppLinkName>/form/<FormLinkName>
-X POST
/restapiaction.do
https://www.zohoapis.com/creator/v2.1/data/<ScopeName>/<AppLinkName>/report/<ReportLinkName>
-X PATCH
/restapiaction.do
https://www.zohoapis.com/creator/v2.1/data/<ScopeName>/<AppLinkName>/report/<ReportLinkName>
-X DELETE
/postrequestadd.do
https://www.zohoapis.com/creator/v2.1/data/<ScopeName>/<AppLinkName>/form/<FormLinkName>
-X POST
/showXml.do
https://www.zohoapis.com/creator/v2.1/data/<ScopeName>/<AppLinkName>/report/<ReportLinkName>
-X GET
 
What should you do?   
To prevent any disruption to your applications, you'll need to update your scripts that use these old C4 endpoint URLs.
 
Your action plan should be:
  1. Identify: Review your existing workflows and third-party services for any code that calls C4 endpoints.
  2. Update: Make necessary changes to your scripts to make sure they align with the new standardized format.
  3. Test: Thoroughly test your updated scripts to ensure they function as expected. 
When does this take effect? 
We plan to fully deprecate C4 endpoints in the 1st week of March, 2026. Please note that, after this date, any API call made to a C4 endpoint will fail.

We request your utmost attention to this matter and encourage you to make the necessary changes before the deadline to avoid any disruption to your workflows.

We're confident these changes will improve the security and performance of your integrations. We look forward to your cooperation in ensuring a smooth and successful migration.

If you need any assistance or have questions, please feel free to reach out to us; we're always here to help.

Regards,
The Zoho Creator team
    • Sticky Posts

    • Zoho Creator + LLMs using Zoho MCP: Bring contextual AI into your apps

      Hello everyone, We're excited to share that Zoho Creator can now be integrated with leading AI models(like Claude) using Zoho MCP. As you know, Zoho Creator has been a pioneering low-code platform with a razor-sharp focus on making it easy to build business
    • Introducing Zoho Creator's 2025 Release Projection 2

      Hello Creators! I'm Prakash, from the Creator product management team, and today I'm delighted to unveil our next set of features as part of Release Projection 2 for 2025. With thoughtful analysis and planning, we've curated powerful new capabilities
    • Zoho Creator - 2023 Release Projection 1

      Hello everyone! A very Happy New Year to you and your family. Hope you're all good and having a great time using Zoho Creator to make your lives easier and your businesses prosper. 2022 was an action-packed year for us at Creator, and we hope to continue
    • Zoho Creator User Group meetups in a city near you! - Oct - Nov, 2023

      Greetings from the Zoho Creator team! We're hosting a series of Zoho Creator meetups in various cities across the globe, and we'd love to meet you there! Our meetups are a great opportunity to network with industry peers, exchange ideas and best practices,
    • Zoho Creator - 2023 Release Projection 2

      Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new
    • Recent Topics

    • Is there provision to charge the attendees to join the webinar?

      We want to host some webinar of public interest and want to charge them to participate in this. Does this feature in-build in the application? Offcourse, we will be having Razor pay account activated for these purpose.
    • Pricelists

      So we have them in books but I cannot find them in commerce?
    • Desktop app doesn't support notecards created on Android

      Hi, Does anybody have same problem? Some of last notecards created on Android app (v. 6.6) doesn't show in desktop app (v. 3.5.5). I see these note cards but whith they appear with exclamation mark in yellow triangle (see screenshot) and when I try to
    • Don't send customer email when creating a ticket

      Hi Is there an easy way to stop the system sending an email to the customer when we manually create ticket.
    • List of Mail Merge Templates via Deluge

      Hello, Is it possible to get a list of the mail merge templates I've created in CRM within a custom function? I want to retrieve them and put them in a dropdown list but all I get is a scopes error! Can anyone see where I'm going wrong? Is this even possible?
    • Feature Request Improve parent-child relationship visibility

      Hi team, The Parent-Child ticket feature is great, but I've struggled to see the relationship between tickets when using ticket list views. It would be a great quality of life enhancement for users if child tickets were nested under parent tickets in
    • Introducing Bulk Attachment Download from List View

      We're excited to introduce an update to attachment management in Zoho Recruit that lets you download attachments associated with selected records directly from the List View page of any module. How do I download attachments in bulk? You can now select
    • Zoho Desk MCP doesn't expose all functions

      Hello, I'd like to be able to draft (rather than send) ticket replies using Claude Cowork. However, the Zoho Desk MCP doesn't currently offer that, despite it being available in the API (https://desk.zoho.com/DeskAPIDocument#Threads#Threads_DraftEmailReply).
    • Tiktok

      When will Tiktok be added to the Zoho Social Platform?
    • Zoho Mail iOS app update: Spam Controls & Sender Verification

      Hello everyone! We are excited to introduce spam control enhancements in the Zoho Mail iOS app update. Let's dive into what's new. Spam Alerts in Mail Preview : Mail preview now shows warning alerts for emails identified as potentially harmful, helping
    • Mise à jour de Zoho Books – France

      Chers clients, Merci pour votre patience et votre soutien continu. Avec les évolutions réglementaires à venir en France nous introduisons de nouvelles fonctionnalités dans Zoho Books pour les clients français. Ces mises à jour ont été conçues pour répondre
    • Admin Logging in as another User

      How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Latest Update (27th April 2026): With the early
    • Zoho Books API: Bulk update thousands of records using Node.js with OAuth refresh, retries and resume support

      Hello everyone, During Zoho Books implementations, one common challenge is updating a large number of existing records. The current options are usually: Update records manually from the UI using Mass Update (with limited batch size). Update records one
    • SalesIQ's Summer '26 Release: For The Moments That Matter

      Every customer journey is made up of moments. The moment someone discovers your business. The moment they need help. The moment you decide to reach out. The moment a simple chat turns into something more. And the moments that continue long after the conversation
    • CNIL - Suivi de Pixel

      Bonjour à tous, À la suite de la nouvelle recommandation de la CNIL sur les pixels de suivi dans les e-mails, savez-vous si Zoho Campaigns permet : de conditionner le suivi des ouvertures au consentement de chaque contact ; de proposer un lien permettant
    • Customer/Vendor Portal session duration - can it be extended?

      Hi all, We'd like to know how long the login session lasts for the Customer/Vendor Portal in Zoho Books, and whether there's any way to extend it (either through settings or via support/API). Right now this is causing a pretty poor experience for our
    • Accessible & Customizable User Governance in Zoho Projects!

      As teams expand and collaborate with multiple external collaborators across projects, keeping control of user access to project data becomes a challenge. Mismanaged access can cause accidental or unauthorized edits, data leaks and lack of accountability.
    • Bulk deleting Zoho CRM records using Deluge, COQL and CRM API

      Hello everyone, During CRM implementations, data cleanup is a common task, especially after testing, migrations, imports, or integration development. The Zoho CRM UI allows deleting records in batches of 100, which is not practical when dealing with thousands
    • CNIL - Suivi de Pixel

      Bonjour à tous, À la suite de la nouvelle recommandation de la CNIL sur les pixels de suivi dans les e-mails, savez-vous si Zoho Campaigns permet : de conditionner le suivi des ouvertures au consentement de chaque contact ; de proposer un lien permettant
    • Zoho CRM Layout Rules: Nine New Actions, Profile-Based Execution, and Interactive Preview

      Hello everyone, Availability: This feature is now available for customers in the JP and SA DCs. It is planned to be released for other customers in soon. We’re excited to announce powerful new enhancements to Layout Rules in Zoho CRM - a feature built
    • Automatically set the default VAT percentage on a quote

      Every time I create a quote, I have to manually adjust the VAT and activate the checkbox for 21%. But all of our quotes include 21% VAT. So now occasionally, it happens that the checkbox is forgotten, and the customer receives an incorrect quote (without
    • How to View Part Inventory and Warehouse Location When Creating a Work Order in Zoho FSM

      Hi everyone, We’re currently setting up Zoho FSM and would like to improve how our team selects parts when creating a Work Order. Right now, when we add a part or item to a Work Order, we can select it from our Zoho Inventory list but we don’t see any
    • Zoho Sprints - Q2 Updates for 2026

      Improve your agile project management experience with the newly released capabilities in Zoho Sprints. This quarter we've shipped a few new features and enhancements that are built around smarter planning and execution tools, tighter integrations, and
    • Building extensions #5: Creating custom user interfaces using widgets

      In our last post, we looked at connections and how they help build a seamless integration with an example. In this post, we'll explore creating widgets in Zoho Sprints and their benefits with a real-time example. Widgets What and where? Widgets are custom
    • Images not saved in notes

      Created noteboards and create a note, copy pasted the image, close the note and open again, image is not coming this same problem occurs in note on notebook I have attached the replication steps as video url to analyse it, and also attached the videos
    • How to Change Notecard Color After It Is Created

      I would like to change the color of a Notecard that already exists in my notebook. I can't for the life of me figure out how to do it. I don't see an option or color picker anywhere.
    • Cannot export Zoho Notebook data nor search via MCP (GDPR)

      Hi, I'm using Zoho Notebook for a few years now. Not as my main notetaking app, but for specific usecases I did find it handy. Now I want to export all my data. Preferably all notes in html format with metadata like note title, included images and parent
    • Bring more clarity to your blueprints with color-coded transitions

      As your hiring processes evolve, blueprints naturally become more detailed. When multiple transitions connect different stages, it can take extra effort to identify approvals, rejections, reviews, and other actions at a glance. With this enhancement,
    • Add a MATRIX field to the forms creation

      Same as Zoho forms, we need a Matrix field in Zoho Creator forms, is very usefull
    • incoming mails not received

      incoming mails not received
    • Integrate QuickBooks with Bigin and streamline your sales and accounting!

      If your business relies on Bigin for customer management and QuickBooks for accounting and invoicing, this new integration is here to make your operations more efficient. By connecting these two platforms, you can now manage your CRM and financial processes
    • Automatically calculate and include tax on quotes

      I've recently been VAT registered and now need to include VAT on my quotes. I have been able to set the tax label and amount but still need to click the tax link and select the tax I wish to include before it appears on the quote. Does anyone know of
    • Relative Dates

      Is there a way to apply a Relative Date filter in DataPrep (ie. Today or Yesterday)? I need to filter a dataset to only include rows with a created date of yesterday, but I’m not finding a way to do it?
    • Change email addresses - Advise how

      Good day, I need assistance to change all our users email addresses Please advise
    • email signature

      How do you add an email signature
    • Email Forwarding | How to Enable and Disable Email Forwarding on a Non-Admin User Account

      Email Forwarding Issue: Enable and Disable Email Forwarding
    • Ask the Experts 31: Improving support performance with reports and dashboards

      Hello everyone, Join us for the next Ask the Experts (ATE) session! Ask the Experts is an opportunity to connect with people who have deep knowledge of Zoho Desk. Let's look at the topic we're focusing on this month. Just as we rely on the right tools
    • Zia AI capabilities now available in all paid editions

      Hello everyone, We are expanding the availability of AI-powered features in Desk to the other paid subscriptions from 7th July 2026. Right now, the following AI-based features are available for Enterprise edition users: Intelligence: Sentiment analysis,
    • Product updates in Zoho Workplace applications | June 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of June. Zoho Mail Alphanumeric support for attachment extensions in rule conditions Attachment extension
    • Biggest supported size of a note

      I'm still testing this ZOho Notebook before purchasing a premium licence and can't work with large notes. I store personal vocabulary in two 13,000-word / 83200-character notes. Same poor experience with PC, Web, and mobile apps: Is there an application
    • Next Page