Discontinuing Zoho Showtime service on May 30, 2026

Discontinuing Zoho Showtime service on May 30, 2026

Hello everyone,

As a follow-up to our earlier announcement, we’d like to share an important update regarding Zoho ShowTime’s discontinuation timeline.

Zoho ShowTime, our online training platform, reached its end of life on December 31, 2025, and its services will be fully shut down on May 30,  2026. We encourage users to migrate to TrainerCentral, our more advanced and feature-rich training platform, with a transition process that can be completed in just a few clicks.

Beyond online sessions, it offers powerful features to expand trainers
training capabilities, such as:

  • Course builders that support the creation of engaging, multimedia-rich courses using videos, documents, quizzes, and assignments.

  • Learner management tools that help trainers monitor progress through comprehensive tracking and detailed analytics.

  • Automated certificate issuance that enables trainers to motivate and encourage learners by recognizing their achievements.

  • A no-code website builder that helps trainers create fully branded, professional academy websites to promote and market their courses.

  • An integrated payment gateway system that helps trainers support seamless transactions and scale their business.

Now that we’ve passed the sunsetting date, many trainers have successfully transitioned to TrainerCentral and are already benefiting from its advanced capabilities. 

However, some trainers have not yet completed the migration. If you’re one of them, you can still make the move, and the process is simpler than you might expect. We strongly recommend completing this transition before May 30, 2026, as our support services for Zoho ShowTime will be fully discontinued after this date.

 How to migrate from Zoho ShowTime to TrainerCentral.

  1. Log in to your Zoho ShowTime account. The migration window will be displayed.

  2. Click the Migrate to TrainerCentral button. You will be switched to your TrainerCentral account.



Please refer to the FAQ section below for more details.

 FAQ 

1. What will happen after my ShowTime account migrates to TrainerCentral? 
You’ll be able to access TrainerCentral with your Zoho ShowTime credentials and continue your training. The platform includes new features designed to support and enhance your training experience.


2. What happens to my on-demand sessions after migration?

You can currently access your on-demand sessions from the On-Demand Sessions tab in your TrainerCentral account.

 

However, Zoho ShowTime servers will be discontinued on May 30, 2026.
After this date:


On-demand sessions will no longer be accessible.

You can still export session analytics data.

 

To continue offering your content without interruption, we recommend creating a course in TrainerCentral and enrolling your learners there.

3. What about the learners already enrolled in on-demand sessions?
Learners will continue to have access to their on-demand sessions until the ShowTime servers are discontinued (expected by May 30, 2026). After that, they will no longer be able to access those sessions. We encourage creating a course in TrainerCentral and enrolling your learners there.


4. What will happen to my Zoho ShowTime account if I don’t migrate it before May 30, 2026?

If you don’t migrate your account to TrainerCentral manually, it will be automatically migrated on May 30, 2026.

5. What will happen to on-demand session URLs that have already been shared?
The on-demand session URL will remain valid until the Zoho ShowTime server is shut down. After that, the link will become invalid and will no longer be accessible.


6. I am a Zoho One user and purchased paid attendee add-ons. How do I enable them in TrainerCentral?
You’ll need to reach out to the support team to enable it again in TrainerCentral.


7. Will my configured payment gateway and ticket settings in Zoho ShowTime be migrated to my TrainerCentral account automatically? 
We’re completely discontinuing our services on Zoho ShowTime. This means your tickets will not be automatically migrated, and you’ll need to reconfigure them manually in TrainerCental.

That said, the new platform offers a robust payment gateway and advanced ticketing features that you can leverage for your sessions. Refer to this help link to see the list of payment gateways supported by TrainerCentral.


8. If I migrate to TrainerCentral and later cancel my subscription, then purchase a new plan, will I retain the same plan and benefits?
No. The equivalent plan and benefits are available only as part of the migration from Zoho ShowTime. Any new subscription will follow the standard TrainerCentral plans.


If you have any questions, reach out to us at
 support@zohoshowtime.com or just leave a comment here.  

    • Sticky Posts

    • Measure your audience response - The ShowTime Way.

      Raising one's hand was the ancient style of getting people to acknowledge a speaker. People clapped to show their appreciation and booed to show their disapproval since the Roman times. Even today, in many senates and parliaments 'yays' and 'nays' are registered verbally. But, how can one genuinely measure audience response? The solution was in the form of an Audience Response System (ARS). An ARS is a tool that is used to connect speakers to their participants. This helped in measuring audience
    • Introducing the “Open House” feature in Zoho ShowTime

      Hi all!  Zoho ShowTime has always kept pace with exciting innovations and great ideas. Our objective is to focus on effective team collaboration and greater attendee engagement for every training session.   Open Mic access enables the attendees to communicate directly with the trainer one at a time during a session. However, we understand that all discussions and conversations cannot be streamlined with individual views.  Introducing Zoho ShowTime's "Open House". The open house feature creates a
    • Introducing Evaluation and Assessment in Zoho ShowTime

      Hello everyone,   Once again, we're happy to introduce a new feature in Zoho ShowTime. Our newest addition is "Evaluation and Assessment" so you can see how effective your training truly is. Assessment systems help you effectively evaluate course-related knowledge and skills on a regular basis. As a trainer in ShowTime, you can gauge your trainee's attitude, his/her awareness on a subject, and their reaction to the trainings at the end of every session. You can also conduct tests with MCQs, research
    • New on Zoho ShowTime - Record your training

      Zoho ShowTime is an online training tool that lets you conduct engaging virtual classes and gives you realtime insights and detailed analytics on your sessions.  Virtual classes - What works and what doesn't Virtual classes offer a convenient way for learners to harness new skills. However, not all registrants will be able to attend your sessions at the scheduled time. How do you ensure that nobody's left behind? Simple. Record your sessions.  Introducing Zoho ShowTime's Recording feature: With Zoho
    • Help your attendees find their voice with Zoho ShowTime's Open Mic feature.

      Make your training more of a conversation by giving your learners the power to contribute to your sessions with the Open Mic feature in Zoho ShowTime. This feature is especially useful for remote learning, where trainers need to stay connected with an audience they can't directly see. When communication is only one-way, there's less engagement. The Open Mic feature now allows your attendees to engage more by voicing their opinions during the session. When your attendees request access, you will be
    • Recent Topics

    • Bulk upload image option in Zoho Commerce

      I dont know if I am not looking into it properly but is there no option to bulk upload images along with the products? Like after you upload the products, I will have to upload images one by one again? Can someone help me out here? And what should I enter
    • Enhancement to ICR’s field prompting: Preferred data extraction using advanced field prompting

      Dear Customers, We hope you’re well A quick background Intelligent Character Recognition (ICR) comes as part of Zia’s optical recognition capability called Zia Vision. When we introduced it last April, the data extraction was training-based and was applicable
    • Subheaders for Sections in forms

      Currently, every form section has a field name, which one can choose to show/hide to the end user. It would be great if there was an option to show a SUB-HEADER in addition to a header. It would be useful for explaining to the end user what the section
    • Custom view inconsistencies

      Why is "is not" missing from criteria, along with other comparison operators ??? It makes it almost impossible to build required custom views, I don't want "void" invoices listed & why on earth would "Void" invoices be showing when the criteria includes
    • Promote a layout to standard so I can delete one layout

      Similar to this and many other topics: https://help.zoho.com/portal/en/community/topic/set-layout-as-standard The problem, every model has a standard layout, which is what we use most of the time... But as the business grows and evolves we may have to
    • Can Zia summarize fields?

      A great use case of AI for me would be summarizing company descriptions. We often get long winded descriptions from databases or scraping websites, then reduce them to a couple of sentences stating what a company actually does. Is there any way within
    • Zoho Recruit Community Meet-up - India (Venues Finalised)

      Zoho Recruit Community Meet-up - India (Venues Finalised) Namaste, India. 🙏🏼 The Zoho Recruit team is hitting the road—and we're absolutely excited behind the scenes. Join us for the Zoho Recruit India Meet-up 2026, a morning designed to make your recruiting
    • [Webinar] Solving business challenges: Secure, real-time, and external collaboration

      Hi Zoho Writer users, We are excited to announce Zoho Writer's webinar for March 2026: Solving business challenges: Secure, real-time, and external collaboration. Zoho Writer supports real-time collaboration by allowing teams to work together in documents.
    • Table dimensions

      I try changing the dimensions of the table on my computer but it doesn't change. Do I have to be a premium member or does it only work on the app?
    • Zoho CRM Community Digest - January 2026 | Part 2

      Hello Everyone! Here’s the second part of January’s Zoho CRM Community Digest, rounding up the remaining highlights from the month. From newly rolled out updates to thoughtful implementation questions and practical solutions, the community once again
    • Find and Merge Duplicates to trigger webhook

      My sales team uses the Find and Merge Duplicates feature often to cleanup records in the CRM. We use webhooks to signal to our internal tools database when new Contacts are created, updated, or deleted, in order to keep our DB in sync with Zoho CRM. However,
    • Introducing WhatsApp integration and quick editing capabilities in Zoho Sign

      Hi there, Zoho Sign already helps users collect signatures via email and SMS, and we're happy to announce that you can now send documents and authenticate recipients right through WhatsApp. Some of the key benefits include: Communication with recipients
    • Dynamic Field Folders in OneDrive

      Hi, With the 2 options today we have either a Dynamic Parent Folder and lots of attachments all in that one folder with only the ability to set the file name (Which is also not incremented so if I upload 5 photos to one field they are all named the same
    • Logging Out of FSM

      I have tried to log out of FSM app of the last person and it will not let me do so. I need to log in to my account.
    • Enhancement in Zoho CRM: Control who gets to participate in a forecast by customizing the user hierarchy

      Include only users from the sales function; exclude the rest Dear Customers, We hope you're well! We started this year with a series of exciting enhancements to Zoho CRM and to this list, we are thrilled to add an enhancement to forecasting. Let's talk
    • Multiple Zoho One accounts

      Hello. I'm searching for a solution to run multiple organizations under 1 Zoho One account or have a different Zoho One account for each organization and still be able to easily login to each. Currently Zoho One doesn't allow the same email address to
    • Tips and tricks #63: Hold and Drag to select elements in the Show app for iOS

      Hello everyone! Welcome to another tips and tricks article. In today's article, we will learn about the Hold and Drag function in the Show app for iOS. The Hold and Drag option lets you select multiple elements on a slide quickly. Once they are selected,
    • Organize and manage PDFs with Zoho PDF Editor's dashboard

      Hello users, Zoho PDF Editor's dashboard is a one-stop place to upload, sort, share PDF files, and more. This article will explore the various capabilities that Zoho PDF Editor's dashboard offers. A few highlights of Zoho PDF Editor's dashboard: Upload
    • Possible to generate/download Quote PDF using REST API?

      See title. Is there any way after a quote has been created to export to a PDF using a specified template and then download it? Seems like something that should be doable. Is this not supported in the API v2.0?
    • Free Webinar - AI for email: Helpful or Hype?

      Hello, Zoho Mail community! 👋 We're kicking things off with a webinar you won't want to miss—and yes, we're going there: Is AI in email actually useful, or is it all hype? In this session, two of our experts will have an open, no-fluff conversation about
    • Balancing access, security, and productivity with Email Policy

      An organization typically includes multiple user groups, such as leadership, sales, and support, each with different email usage patterns and security needs. Administrators must balance flexibility and control, thereby ensuring email usage aligns with
    • Is it possible to update multiple work items at once?

      Hi, Is it possible to update the statuses/release tags of multiple work items at once? I came across this thread that says it's not possible at the moment, but it was related to the Sprints mobile app. Does this feature not exist in the website as well?
    • See Every IM Conversation as It Happens

      Instant messaging moves fast. Customers expect quick replies and smooth conversations across WhatsApp, Instagram, Facebook, and live chat. But without real-time visibility, small issues become big problems. A session stays open longer than expected. A
    • Release Notes | January 2026

      We have rolled out a set of powerful new enhancements across Zoho Vertical Studio that bring several long-awaited capabilities to your applications. These updates focus on deeper customization, smarter automation, better reporting, and improved usability
    • Product Request: Send email to Secondary email

      Guys, we should be able to send the campaign to the secondary email too.  Is this on the plans for Zoho Campaign? It looks like I can map the secondary email from the CRM to the Campaigs, but can not send the message.  
    • Franchise

      Is there a solution of how to organize global franchise organisations?
    • Recording overpayment?

      So a customer just overpaid me and how do I record this? I can't enter an amount that is higher than the invoice amount. Eg. Invoice is $195 and he sent $200. He's a reccuring customer so is there a way to record so that he has a $5 advance for future invoice?
    • Holidays

      Hi; For defining Holidays, you need to add logic to handle the year as well as the month & day. We need to be able to enter Holidays for the next year. I need to add a holiday for January 2, 2017, but I can't until January 1st, which is a Sunday and we
    • Composite Product (kit) - Dynamic Pricing

      I am setting up Composite Products for item kits that I sell. I also sell the items from the kit individually. Problem is when pricing changes on an individual part, the Composite Product price does not change meaning when the cost of item # 2 in the
    • Urgent: Slow Loading Issue on Zoho Commerce Website

      Dear Zoho Support Team, I am experiencing slow loading times on my Zoho Commerce website, which is affecting its performance and user experience. The issue persists across different devices and networks. Could you please investigate this matter and provide
    • Need help with importing expenses

      I'm using the template downloaded from the application. When I try to import my expenses, I get the message: Duplicate entry in the Expense Date column. Ensure it contains unique values. None of the rows will import. There are duplicate dates, but they
    • Search not working!

      I have items in my notebook tagged but when I search for a tag nothing comes up! Any fix for this?
    • ERROR CODE :550 - 550 5.1.1 Invalid email recipients

      This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. mustafa.ashraf@techlink-eg.net, ERROR CODE :550 - 550 5.1.1 Invalid email recipients
    • What's New in Zoho POS - February 2026

      Hello everyone, Welcome to Zoho POS’s monthly updates, where we share our latest feature updates, enhancements, events, and more. Let’s take a look at how February went. Purchase and sell items on different units We have introduced a unit conversion functionality
    • Can i integrate bigin with google voice?

       I make all my calling through google voice to seprate my personal line from business. I want to log my calls with customers automatically but i domt see anywhere where i can do that. Any help? Im pretty sure i wont be able to. Sad
    • POP/SMTP access authentication failed

      I am unable to log setup outlook for my zoho mail account. I am using these settings poppro.zoho.com port 995 SSL smtp.zoho.com port 587(tls)/465(ssl) username/password works on mail.zoho.com but not with POP access. Can you help?
    • Invoice template with sales tax totals

      Hi everyone,  I am trying to edit my invoice template so that only the total sales tax collected for my tax group shows up. Right now, under by sub total, each individual tax shows up and that takes up a lot of unnessary space, so I just want the one
    • Our Review Of Zoho CRM after 60 Days

      The purpose of this is to just share with Zoho why I love their product, but ultimately why I could not choose Zoho CRM for our next CRM. About two months ago we begun a CRM exploration process for our financial planning firm, based in Texas. We already
    • Error AS101 when adding new email alias

      Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.
    • This domain is not allowed to add. Please contact support-as@zohocorp.com for further details

      I am trying to setup the free version of Zoho Mail. When I tried to add my domain, theselfreunion.com I got the error message that is the subject of this Topic. I've read your other community forum topics, and this is NOT a free domain. So what is the
    • Next Page